I had a Groupon for Amerilaser and wanted to use it ASAP (Gotta have my tox fix, its been too long!) It took a few days to get someone live on the phone. Granted, I did not leave any messages until the second day of calling. I did find it strange that no one answered the phone during office hours, however. The procedure was good. The Doctor was knowledgeable and gave his recommendation, but proceeded to perform the treatment as I indicated, being I have been getting injections for some time. He was very knowledgeable, so I would go see him again. Downside is getting an evening appointment is very difficult. They are open Saturdays, but are booked way in advance. Long story short, I will be back, as the procedure went as I expected, which is the important part! Update: photo attached is from day 6, 10 units in forehead, 10 in 11's read more

AmeriLaser Center - Day 6, 20 units. Very pleased! - Hair Removal Near Me - Des Plaines, Illinois

I've been here 3 times. Each time I was very comfortable w/ the DR's artistic but precise locations on my face to fill with a filler. The 1st time I was swollen and a tiny bit bruised for 3 days which I thought was fine. After a week or so I looked SO MUCH BETTER. Felt great, young and confident which was never really a big issue for me, but because I'm a make-up artist and have GREAT skin, the age (53) comes with deeper lines and collagen falling a bit. This is my 3rd time, I went yesterday and had the same procedure and day 2(although I was there last night) I'm swollen and bruised but concealer and foundation worked fine I can tell in a week I'll look great, fresh and not my age. I still want to look like me and just have people say... You look so calm, or You are still so beautiful which the comments made to me this week price to me is fairly reasonable and I'm not rich. Sincerely, Elisa read more

I have had a wonderful experience with AmeriLaser Center. I found the staff to be incredibly professional and courteous. Yes, they were extremely busy when they had a Groupon promotion, but they were apologetic for any wait time in the office or on the phone. In fact, I was given a complimentary treatment because they had a mix up and overbooked. In terms of the I Lipo- it works! It's noninvasive, there's no downtime and I lost inches. If you compare it to the invasive liposuction procedures where you have to go under anesthesia, run the risk of infection and have a painful recovery- I'll take I Lipo any day! read more

This place never pick up the phone. Left msgs..no returned calls No manner with business read more

I just went to AmeriLazer (had a groupon) Wow....I can't praise them enough about my experience.. First...the receptionist was professional & attended to me IMMEDIATELY I was taken to the procedure room IMMEDIATELY Both rooms were immaculate. JAMIE...who did my procedure...listened to my concerns, addressed them & was beyond well informed. I can't say enough about JAMIE....her care before, during & after the procedure was above and beyond the service I've had at ANY doctor. In fact I wish they could take a page from her book.. I recommend anyone who is interested in going to a MEDI center to LOOK NO FURTHER. Thank you JAMIE & staff for making me look 10 yrs. younger & feeling secure from the beginning to the end...bottom line I won't go anywhere else....I'm a customer for LIFE...... read more

Great place and staff. I am very particular and have to say I've been coming to Des Plaines for awhile, based on a great referral from a friend, and these are the best treatments I have ever received. Other places have been terrible. The doctor is great, an attentive and caring staff. Highly recommend!!! read more

I first tried laser hair removal about 10 years ago (at another office, not AmeriLaser). The results were so-so and it was a little painful. A friend had told me about getting great results from AmeriLaser so I decided to give it another go and I am so glad I did! So far I have been to 4 treatments and definitely seeing results. Less hair, minimal shaving and NO more ingrown hairs. Also, the actual laser treatments are painless. All the staff has been friendly, but Gaby has been a stand out and is my go to girl for treatments. If you are like me and sick of covering up areas in the summer due to razor burn or ingrown, then I highly suggested you look at the laser program available here. Trust me, it's worth it! read more

I recently purchased a Groupon for 2 treatments for I Lipo. I have only done it once so far, but will not do the remaining treatment. Firstly, although they tell you that it is FDA approved, I question the safety of putting a laser on my lymph nodes. This is to "help them excrete the waste." (??) Secondly, the office staff is not very professional. I waited for over one hour for my appointment! (while they allowed another client who they made and error in appointment time, to go before me!) The owner is simply a "businessman,"--not anyone in the health field. All of this makes me leery and uncomfortable. I won't return there. read more

I had set up a consultation, hoping to get laser hair removal. When I went in, the staff members working were gossiping about what a terrible job the dr had done with two prior clients - although it wasn't clear what procedures those clients had had done. The one staff member said she heard one of the clients crying in the bathroom because she was so upset with the results. Although I was pleased they offered to match the Groupon rate, I prompting cancelled my appointment and walked out. Very unprofessional to be talking that way in hearing distance of clients, or really at all. When I told them I no longer felt comfortable getting treatment, the staff that had been gossiping rudely tried to talk over me without addressing my concerns. No way I'm letting them touch my face after hearing that. read more

The woman on the phone was super rude. Didn't say the name of the business when I called, and I had to ask repeatedly. Go elsewhere where the staff is less rude. read more

Extremely DISAPPOINTING experience! I agreed on the price with them (was doing laser hair removal on multiple areas) and made an appointment. One day before my appointment they called me and confirmed it. The day I come in they say that their prices changed and I have to pay almost 50% more of the agreed price! Of course, I said that I will not pay and left. This is ridiculous! I never seen anything like that! Bad new management! Prices became super high, not worth it! And they have no respect nor appreciation for their customers. read more

I do not think this doctor has a sense of aesthetics. Received Radiesse injections for cheekbones. They were placed so high that I have a deep crevasse along the bony ridge under my eyes, which now look sunken. This has made me look older, rather than younger. Also, anyone with basic knowledge of cosmetics knows that the whole point is to create a more symmetrical appearance. Dr. Singh measured out the exact distance from the ridge of my eye on each side and ended up enhancing the asymmetry! Furthermore, be warned that this product is not reversible. If it forms a hard, visible lump, like it did for me, you will be stuck with it for up to two years. I regret having stepped foot in this place. This is a kind doctor, but he has no business in this type of practice. read more

I did not have services here yet, but I called regarding an appointment and I received a call back in about 20-30 minutes from someone friendly and informative. I think as long as you leave a message you should get a callback without a problem.I would definitely be willing to try this place out! read more

Thank you Kasia been so nice to me . I had good experience for the pixel treatment.she is patient and professional. She answers all your questions patiently. Thank you. read more

Getting an appoint is impossible! In 3 weeks we couldn't find a time that might work. So I end up having to travel to another location to accommodate them. After a year of service, I had to cancel one appt the day of because I couldn't travel to that other location - - - and they charged me a late cancellation fee. What crappy customer service. read more

The reception staff and location were comfortable and accessible. It is by no means a luxury spa but feels professional and clean. My consultation was informative adding to the research I had already gathered via the internet. Although I had purchased IPL services via a Living Social deal, I decided to go big and go for the Pixel treatment. I had significant discoloration due to sun damage and acne scarring. I had an amazing experience with Kasha (sp??) who works from multiple Amerilaser locations. She answered a million questions and patiently mitigated my low tolerance for pain. The procedure itself was bearable -- felt like rubberbands against the skin. I had to stay indoors for days due to the sunburned look and peeling. I am now 6 weeks post treatment and my skin looks amazing. The discoloration is SIGNIFICANTLY improved. My acne scarring is improved as well. I haven't shared the fact that I have had the procedure with friends and family. I have gotten so much positive feedback about "glowing skin, looking well rested, looking younger, etc." every time I see someone close to me. I would definitely do the treatment again and do it with Kasha. I think I will do a few IPL treatments to treat the little discoloration that remains. The pixel treatment is pretty intense. There are a lot of horror stories out there. I would not take my chances and do this procedure with anyone aside from Kasha. Note: Small lines/wrinkles have disappeared as a secondary result of the treatment. I wasn't even looking for this result and it happened. Btw, she used the lowest setting because I am such a pain wimp. read more

wonder you have the worst reviews. I just called to reschedule my appoitment since something came up and I can not show up. The girl who answerd the phone had the worst approach I have ever experienced. I have never been charged for rescheduling the app even if it was the last minute but this time they want to charge me and stated " well, you signed the papers you need to pay! I do not have an authority to not charge you!!!!" THE WORST CUSTOMER SERVICE EVER! and just so you know I would not even mind paying but having an attitude towards your clients will not bring your customers back. You are just upset I have a free service due to my paid package! THE WORST place. If I could give you 0 I would! read more

I would NOT recommend anybody to buy any treatment from this company. You will always get their answering service and they never returned your phone call. I finally got my money back from groupon. read more

Receptionist and Des Plaines are site fine. Ussed a groupon. Waited 30 minutes for a 5 minute procedure of Botox injections by Dr Singh. awful. Left me with wrinkles I hadn't had before over my eyebrows. When I called to see what might be done, i never got a return call and decided I probably should go back to the place in Arlington I had used before read more

Horrible customer service. I had been trying to get an appointment for over a month as my groupon was nearing its expiration. No one answered my numerous calls. I finally got a live person on the phone, I explained my groupon had expired, but that I had in good faith attempted to get an appointment and no one returned my many calls/vm. The receptionist told me to come in, which I did. Upon arriving, there was a sullen older woman reprimanding the receptionist for over 2 minutes while I stood there.. awkward. The older woman told me that they would not be able to honor my groupon after all, and I would have to pay on top of the voucher price. I told her that I inquired about this on the phone earlier and was told it was fine. So, I went there for nothing. Well not 'nothing', I did receive really bad customer service. Groupon gave me a refund. I wouldn't go here if it was the last place on earth.. read more

I would like to give them a review & do treatments at least 4 times a year, but they dont bother returning calls for 3 months. I bought a Living Social deal and it looks like they don't want the business! Very annoyed. read more

This is the worst place I`ve ever been in US for 6 years living here. I got promotions from Amazon and decided to save some money .I came to this place to find out the prices on deals they advertise and get some laser procedures The lady who actually suppose to be at the reception was with the client.I understand that. But this is CENTER and they have to have at least two people there. She eventually came and told me she is busy right now and did not even ask me what I want. She said come tomorrow or what ever day. The Center had a chance to have a new customer but they don`t need and don`t want to be successful. If anybody had the same problem please ask me I will give you advise where to go and have the best service ever!!! read more

I went to the des plaines location and was happy that they were prompt with the service..had no problems at all after the procedure saw immediate improvement. will not hesitate to go there again though it is a little distance from home read more