This place is fantastic, great caring staff, nice rooms, physical therapy is excellent with a…read moreknowledgeable and friendly staff. I went from the hospital with a total shoulder replacement to Green Valley. If you have any needs or concerns, they are addressed immediately. Also the place is spotless they have housekeeper cleaning the facility every day. I am grateful to a co-worker who recommended Green Valley. Needless to say, I highly recommend Green Valley.

I wish I could give negative stars. Other than the CNA the staff and.care are absolutely terrible…read more The food is terrible too. The physical therapy is non existent. It took them 4 days to address my mother's pain. We finally had her back in hospital to find she had a large tumor on her spine. If you love you parent or family take them to a different rehabilitation facility.

My husbands brother was placed here after surgery because they accepted his veterans coverage. It…read morebecame clear after two days that he would not be coming home. His care switched to hospice. The entire staff from housekeeping and aids to nurses and social workers were great. They cared for him with tenderness and respect. They accommodated our family with such thoughtful hospitality and warmth. Thank you to all the staff at South Hills.

my friend has been here several months and has enjoyed the people who work there, no complaints…read more Everyone is kind and thoughtful regarding taking care of her. she will miss them when she's gone.

We researched over six retirement communities and find Cascade Manor to be clearly the best. We…read morehave been here for four months and have not been disappointed. It is a bit pricey but you get what you pay for. Very well run and the service is always prompt, professional and courteous. We have stayed in five star hotels and the Cascade Manor is comparable in service quality. The food is not perfect but very good. It's difficult to be perfect for a diverse population

From the owner: At Cascade Manor, we want you to stay connected to the things you love. Enjoy living in the midst…read moreof Eugene's rich arts community, and in close proximity to the University of Oregon for your favorite sports games or lifelong learning opportunities. Pursue your passions both on and off our friendly neighborhood campus, and live every day to the fullest.

You know, they say that the most difficult patients are former employees because we know what…read morehappens behind the scenes. Well, as a former employee myself, I never expected to become a patient, especially not an ICU Heart patient. It has been so long since I retired that nobody there knew me except for one nurse. I was very grateful for the level of professionalism I was accorded and the timeliness of everyone involved. Having a Triple Bypass is no picnic. However, the staff continued to assure me all along the way. All accommodations were made for my needs and that of the Mrs. Staff were exceedingly polite and very patient with us as we navigated this 'other side of the coin'. Everyone from Registration all the way to the CNA that wheelchaired me to the exit door were very nice. It is amazing how differently people come across when your life is in their hands. I am exceedingly grateful and appreciative of all the staff and care I received while I was there. Now I am home and completing recovery from my successful surgery. I feel great and look forward gratefully to the next few decades this surgery has provided me.

The only reason I cannot give 5 stars, Emergency room is way understaffed and often takes many…read morehours to be treated if not critical. However, when moved to see an ER doctor the care is top notch. Cardiac Care Unit is absolutely the best. Doctors, Nurses, Surgeon's, all who give care are absolutely above the curve.

Besides the fact that it took weeks and continued requests to be seen, I have never been treated so…read morepoorly by medical staff. I take responsibility for the fact that we weren't 15 minutes early as they requested. My mom doesn't get around well (the reason for her appt.) and we had trouble finding the office. The person handling my mom's intake was rude, rushed, and the look on her 'masked' face was clearly disgust. Not a nice welcome for our first visit. I was asked to wait in the lobby because I only had a faceshield. (If my oxygen flow is obstructed, I pass out.) My mom asked for me to be with her because she can't remember much and is hard of hearing. They refused even when I asked if a temperature check would allow me to stay. People have lost their minds and we're all suffering from their ignorance. I can't imagine my mom feels safe in their care. I'm sad for her because she's waited so long for help.

I have gone to rehabilitation medicine of Eugene for years and if I had not moved away I would…read morestill be there. The staff is amazing very friendly, quick to help anyone. The doctors all know their sports medicine. As well as other issue you may have medically. They treat you with respect and dignity. If you need surgery or as little as an injury action they make you calm, relaxed before they do anything. Your treatment is always discussed at each visit so u know what to expect. Dr Lin is beyond great his bedside manner is always on point. He's well educated and you will be too after your visits. Dr Arnadorf did my lumbar injections and was super. He made me laugh while getting prepped and even when I was on table he made sure I was can kept my anxiety to a minimum it was a great feeling knowing I could trust these two drs on any giving day for any issue. They never made me feel like I was attention seeking if I said I hurt Dr. Lin was great about doing tests till he found why I just then addressed it appropriately. If you want a doctor you can trust Rehabilitation medicine of Eugene is the place you wanna be. Also need to say they have the beat appointment setting ladies in the back. So friendly and pleasant. Again these are the doctors I want here in Florida.

Excellent physical therapists, they treat the whole body not just the injured part. Strengthen the…read morewhole body so you have a better chance of avoiding future injury

I have been going to PT, and massage through this clinic on, and off for probably almost a decade…read more I started when the clinic was at another location. I can tell you the quality of care you get from everyone you see is genuine, caring, and nothing short of amazing. They have helped get me healed through many car accident injuries, and also through some pain when I had fallen, and broke my tailbone a few years back. Right now I am receiving care from totaling my car into a deer back in June. I am still sore, and the therapists, and massages have really helped get me through. They also offer Pilates, and I think other therapies. I was supposed to do Pilates to help heal my injuries, but I ended up with Covid the end of August, and my schedule didn't mesh with who ever was supposed to do it. So bummer on that. Although years ago I have done some Pilate work through here, and I found it very helpful. They have great equipment for PT. The staff is very friendly, and they do their best to work with your schedule to get you in right away. The PT, and massage is also usually the same day. I highly recommend this place if you are looking for PT. You will get quality care. I have been to other places, and don't feel like I got what I needed from them.

Had visited my Grandma earlier this year. I was so impressed by the Dining experience. The Kitchen…read morefood was hot and so flavorful. Was not expecting that at all. I'm glad she got to keep enjoying freshly made meals everyday.

great food, they try to do everything fresh. we have about 8 to 10 choices total a day…read more they also have good nursing staff.

Staff was great here and quickly worked out any challenges I had with meditation. A staff member…read moreeven picked up a commode for my home use when the company couldn't deliver due to the holidays. Another staff member came in on his day off for Thanksgiving and set up snacks and football in a large room for us to enjoy. It's not an easy setting but they did their best to make things run smoothly.

Hillside needs to be held more accountable for their intake process in regards to kogging in…read morebelongings. I have a loved one residing within the facility. Upon intake recently, the facility kept all of the belongings up front to inventory (I was told by a staff member that this is their process). At some point, some of the monies was lost in the inventory process. The facility told her they found a small fraction of her cash with her belongings however nothing close to what she had. As someone who is employed in healthcare, best practice states that when a patient arrives with their belongings, the belongings are inventoried at the bedside with the patient present. Cash is counted with the denomination noted in the electronic health record, as well as other belongings (i.e., clothes, purse, etc.). Either the personnel belongings reside in the room with the patient if requested, or they can be sent home witn family or they can be logged into the safe in admitting. The belongings are inventoried for a second time before going to the safe. All items are placed in a secure bag and a copy of the record of items is kept in the patient chart. The RN or Nurses Aide can retrieve the items from the safe upon discharge. Upon discharge, the patient signs for their items after the inventoried items are assessed and returned. In addition, home medications are logged into the safe using the same process (if a loved one or family member cannot take them home). Narcotics are counted before placing them into a secure bag and recounted before returning them to the patient. I understand that policies and procedures differ from facility to facility however the belongings should at the very least be reviewed with the patient and in the patients presence. Again, this should be considered as a best practice to implement. It protects both the patient and the facility.