The test of a good store is how they treat you when something has gone wrong. The Micro Center…read moreservice department passes that test. I brought my Windows laptop to the service department to assess problems with the Thunderbolt 4 port. I paid $50 for the assessment. When I received the machine back, the tech notes indicated that he had examined only the USB-C port, not the Thunderbolt 4 controller upstream. I was not happy. I called the service manager, Damian, to tell him what happened. Damian not only refunded my $50 but told me to bring my laptop in the next day for a Thunderbolt 4 assessment while I waited. The assessment was done quickly and Damian himself explained the results to me. I was very impressed at how Damian took ownership of the original mistake and took steps to make it right. I plan to make Micro Center my go-to store for computer purchase and repair.

We have always had a great experience at Microcenter. We needed a laptop for my son. He starts…read morecollege in two weeks and we wanted a good computer but didn't want to be taken advantage of. As soon as you walk in you are greeted and sent to the appropriate area. Carole was quick to come over and assist us. We showed her the specs of what is required and then added his own "asks". Carole knew her stuff and was super quick to find him the perfect computer. She also knew what his school would provide and didn't try to take us for more money than necessary! That meant a lot to me. The manager came over and also said hello. That can go a long way! This was a fantastic experience and exactly why I will always come back here for all of my computer needs.

Sam--- the computer tech was awesome. Make sure that you consult with a person, that knows what he…read moreor she is talking about. The two previous computer stores I went to, [ before speaking with Sam at SCO ]------- BOTH concluded that my laptop problem was a motherboard issue. Sam seized upon the fact, that the conclusion above was incorrect. My laptop problem was a software issue. Thusly, very inexpensive to fix my laptop issue. Thank You again Sam !

I have been dealing with this company for many years. NOT one complaint. Great service. Ask for…read moreCraig

Leo is the best he'll work with you fairly . He repaired my iMac when I thought it was gone - he…read morereally knows his stuff !

Leo is awesome- always helping our business with whatever we need- whether it's a data transfer,…read morenew computers, or a new laptop charger. Affordable and quick work!

exceptional service, very knowledgeable . Can handle any tech issue. highly recommendread more

I'm no novice to computers and their challenges. Like most writers, I've exhausted tech support…read moresystems, and they've exhausted me! A recent move to Royal Oak Mi had me scrambling; I was so fortunate to find Rich Fiori's information on-line. His years of experience with technology and more, qualifed Rich, no question. But the additional value has been his reliability, his patience, and his approach to challenges. He does what he promises, and more. Today is a case in point: it had been some weeks since we had been in contact. My computer hit the dust (so to speak). Rich answered my email, and my dilemma resolved. After many years of professional work, I can and do endorse Rich Fiori as an excellent resource in this community. Sally Kope.

My review is solely based on my experience with the curbside pickup…read more I ordered my products online and the Madison Heights/ Troy location was the only one with stock. I got a text and an email when my items were ready for pickup. Once I arrived, there were clearly marked parking spots out front. I pulled in and clicked the link saying I was there. There's a 3-minute countdown for someone to bring your items to you. It took maybe a total of 5 minutes. The employees are friendly and polite. Everyone was wearing masks and gloves. Everything was quick and seamless. No issues here!

They have everything electronic but having to walk around to find an employee to help you is…read morehorrible.I don't like that at all. They literally pointed me in a direction once I found someone to ask a question. Then had to go find what area she was talking about . Yeah probable not returning. Did find what I was looking for, paid for it and left.

The staff is very knowledgeable and friendly. I have been using them for several years and will…read morecontinue to do so. Keep up the great work! I highly recommend Michigan Computer Solutions !

From the owner: Michigan Computer Solutions is your partner in providing trustworthy IT Consulting that can…read moreincrease productivity and profitability in your business. We deliver well designed Computer Support that better maps to your business, so you can stop worrying about your technology and get back to achieving your business goals. Our experienced professionals are on your side, providing you with Network Services that can simplify doing business in Oakland, Macomb and Wayne counties. With Michigan Computer Solutions as your dependable partner in IT, you can: Increase output - benefiting from more up time Keep your top priorities in mind - and hand over your technology worries to us Increase your bottom line - with technology that takes your business to the top Guard your business - our systems keep your network protected Become worry-free - knowing your technology is running smoothly Michigan Computer Solutions provides the IT Consulting that can simplify your business and get you on the p

Don't even even think of coming here for a phone repair! My daughter paid $190.80 to have her…read moreglass replaced on both sides of her phone. She took it home and the phone was overheating and the screen was very dark. We went back the next day, and this guy refused any type of replacement screen or a refund. He claimed that that she needed a more expensive screen for an iPhone, but apparently they did not have it or I'm sure he would've been happy to charge her even more. Now we are disputing the charge with the bank... even his phone cases look like they're from SHEIN or Temu! ;(. She left a negative review and he responded saying that he has no record of her doing business there...what a liar! Here's her receipt that I've attached.

If I could give a 0 star I would. Let me start off by saying this guy welcomes me into a option to…read morepay 120 to fix my iPhone 15 pro max screen about 15 min after the repair my phone starts over heating freezing screen goes dark and overall barely works the guy tells me in the photo text exchange that I need a 250 screen and that some phones do not take the cheaper screen and apparently my phone was one of them as a business owner you should not be that money hungry on a sale and tell the truth from the beginning I am now forced to get a new phone due to my previous one being non repairable if I were you I would stay far away from this business

My laptop stopped working, and after trying everything I could think of, I found EMC Computer…read morethrough an internet search. It is just a mile from my house, had good reviews, so I decided to give it a try. After talking to me about the problem computer for a few minutes, he told me (and when was the last time anyone said this to you?) "If it's what i think it is, the cost will be $$. IF I CAN'T FIX IT THERE WILL BE NO CHARGE." Well, he did fix it in less than 24 hours, the charge was very reasonable, and the computer is working great. My first job was as a computer programmer, I've been using computers for 50 years, one of my jobs was systems manager for my company. In my opinion, if he doesn't know how to fix it, it probably can't be fixed.

I would Highly recommend Eli and EMC Computer. Extremely knowledgeable, trustworthy and a great…read moreperson! I took my computer in and the work was completed extremely quick. Many thanks to Eli! Tom LaVergne

I can't thank this place enough for their service. When my Samsung TV went kaput, Samsung was ZERO…read morehelp. It took 2 tickets (the first of which they closed without ever talking to me), and 3 phone calls before I finally got service scheduled. Samsung promises a 24 hour response time to their ticket inquiry. Each took 72 hours. I also asked Samsung if this TV had a reoccurring problem, and they said no. I come to find out that Gibson TV has fixed a number of the same problem, so strike two on Samsung. Once I got serviced scheduled, it was handed off to Gibson, and was smooth sailing from that point on. Monica e-mailed me first thing the very next morning, they had already ordered parts for what they believe the problem to be (even though Samsung told me it wasn't a common occurrence), and scheduled service for the following Tuesday. Gibson then had an automated service on Monday eve call me to remind me of the appointment. In the morning, the service tech called to schedule a block of time, which was from 9-10am. He arrived at 9:20, was greeted friendly by my two pooches, and fixed the TV in about 1/2 hour. I can't thank Gibson enough for their outstanding service!

Repair man came to my house to fix my LG refigerator, He wrenched on the door and got it almost…read moreright but still a half inch from being level. He told me LG should send me a new one since he couldn't fix it. Repair man then wrote it up as fixed which was completely condtradictory to what he told me? I called LG back and they sent him back to fix it again. This time with an attitude. He took pictures and wrote it up as Customer refuses to level the refidgerator which i told him repeatedly that i tried to do. Now LG is sending another repair man out to try to fix the LG french door refigerator that we have had less than a month.