I have nothing but the best things to say about Dave Goward and AI Computers - the only way it…read morecould get better is if I could keep Dave himself on a thumb-drive. My initial contact was via email (on a weekend no less), which was promptly responded to - seems like a fundamental of good business, but something I often find lacking. I value excellent communication as important as the service, and I received exceptional communication. There is no charge for travel, and David came to my house (on time, mind you) and quickly determined the problem. I don't know zip about cpu's, but he showed me in a way I easily understood, explained how/why the situation can happen & outlined every option - from replacing parts which he priced on the spot, to getting a new cpu, which I opted for. Two days later, he returned (again, on time & again, exceptionally communicated) and transferred the data from my old HD to the new one. He helped me select the best option for security, was SO helpful in making sure I didn't forget anything - setting up my peripherals, making sure all my software was working, emails working, found/installed a driver I needed for an older printer, etc. I run a small business off this computer, and had initially been panic-stricken when my old cpu went down. When David left, there was not one stone left unturned - and left to my own devices, I wouldn't have even THOUGHT of so many details he knew to think of. THIS is what defines "Customer Service." He was quite pleasant, very professional, knew precisely what he was doing, and leaves me feeling SO RELIEVED that I now have access to someone I can count on and that I trust. I put him in the "inexpensive" range because frankly, I think he should charge more than he does. If ever he retires, he could teach classes on "How to Succeed At Customer Service."

By far, the best computer service I've ever received. I took my laptop in because it was going very…read moreslow and notifications were popping up that I didn't understand. Dave Goward took my laptop, gave it a full diagnostic check and assessed what was wrong. My primary issue was that I hadn't had a system tune up in a long time. I also had poor anti-virus and malware protection. Dave installed new protection for me. He found out that my CD drive wasn't working. He removed it and installed a CD & DVD writer in it's place; total upgrade! He also found out that I had too little memory. He doubled my memory as well. I got a full diagnostic check, full system clean up, full anti-virus, malware and spyware protection, a new DVD & CD burner and double the amount of memory; all for $80. I was floored! When I got my laptop back, Dave had made a folder on my desktop with videos explaining exactly what he did and how often I need to run the new anti-virus and spyware protection. I'm not a techy person, so I greatly appreciated the extra information. I am very pleased with the service and have already recommended him to other friends and family members. You'll never get this level of service anywhere else. If you need help, please go there. You won't be disappointed.

Great experience! Also, he was very reasonably priced and friendly. He didn't talk down to me like…read moresome computer people do lol. If you are wondering, my laptop was coming apart and that is what he fixed.

Great service and pricing…read more After we moved our elderly mother from her apartment of many years to an independent living apartment, my brother and I (who live out of state) needed someone to install a quasi-landline (Ooma). No traditional landline available at the new apartment. Brian performed the setup efficiently and effectively, and was very understanding of, and patient with, my mother's diminished mental faculties.

Took my first PC build in after having issues booting, he called me with updates often to keep me…read morein the loop, and he had it fixed within 24 hours, absolutely no complaints from me, pricing was fair, fix is good, overall amazing PC shop, I'll be bringing any PCs to him from now on if I have issues.

I brought in my busted MacBook last year. They weren't able to fix it, but they were able to…read morereplace it and transfer everything over for around $250! It was so simple and easy. I really appreciated working with them.

Honest people! Steve handled my Mac book with care and he handled the issues I brought it in for…read more(viruses) for a reasonable price! I will be bringing any of my devices back to them in the future! Excellent service, finished in a timely fashion and all my questions answered! 10/10 would recomend.

I was having issues charging my laptop. The charging indicator light wouldn't stay on. I knew…read moresomething wasn't connecting so after fighting with the thing for a while, I took it in and Steve knew immediately what the problem was. My laptop was fixed that day!! And at a pretty reasonable cost. Happy customer here.

My laptop crashed in a way that was unrecoverable, so I brought it here after seeing the great…read morereviews. Next time I need a repair, I'll have to try somewhere else because this place is CRAZY expensive. I paid $150 just for them to figure out what the solution was. That fee is not applied to what you pay for the actual repair should you decide to have them fix it like it would at a car repair place; it's just $150 to have them tell you what's wrong. They then quoted me $250 to reinstall windows and fix a broken hinge. I was iffy but said yes partially due to the sunken cost of the diagnosis and mostly because they promised me they would be able to upgrade my laptop to Windows 11, which the laptop had been telling me was not possible. So this seemed somewhat worth it to me to have them do. I went to pick up the fixed laptop, and immediately noticed that they had to drill totally new screw holes into it to install the new hinge. It looks pretty bad, but I'm really not picky about aesthetics so I let it go. But then they started it up to show me it was working, and I cannot even explain how INCREDIBLY slow it was as they tried to use it. Like, Windows 98 was faster than this thing was running, and I had previously never had any speed issues with it. I said something along the lines of how disappointed I was that I had now spent $400 and honestly couldn't even realistically use the laptop anymore. They offered to just install Windows 10 again instead, but like I said, the main reason I decided to pay all that money was because they assured me they could upgrade it to Windows 11. So they ended up refunding me for the repairs (I'm still out the diagnosis fee) and wiped the laptop and gave it back to me. After going home and doing some research on my own, I was able to reinstall Windows 10 on my own in about a half hour for $10. I cannot believe they were going to charge me almost $200 to do that!!! My laptop is now working exactly as it did before, and I learned my lesson.

Stopped in for a quick concern with my oc. They were able to resolve the issue immediately. Great…read morecustomer service. I would definitely return!

I am not sure what the hell is going on with Best Buy, this review is actually for the website…read more Since I can't find it on Yelp, I decided to locate the store that my order was to be delivered from and that is the Westland, MI 48185 store. On Sunday Feb. 8th, 2025 I ordered a 2TB Crucial External SSD for a total of $116.59 with a promise delivery date of the next day Sunday February. 9th, 2025 Sunday came and went no order. I contacted them on the 10th to find out what happened to my order and as always they cut and paste from a script, telling oh how important they know my order is and that they understand my frustrations as they are Best Buy customers too. Bull Shit! As I told the agent that since they did not deliver the SSD on the day it was supposed to be delivered. I wanted to cancel the order and be provided a refund. The same bull shit from the agent let me look into it see what I can do. After all that time they continue to come back and say oh we have good news your order is packaged and waiting for carrier to pick up. Nothing pisses me off more than someone not paying attention nor caring enough to see that I have already told them I don't want the product now because they failed to deliver the item. (this was a birthday gift) The same stupid excuse we cannot cancel the order because its list as being shipped, but yet they never ship the item, Monday came and went, Tuesday, Wednesday, Thursday, Friday, Saturday and it still has not left the store. But Best Buy thinks it can hold onto the order NOT ship it and not cancel the order. Federal and State laws require an online and retail store to provide the customer the option of Cancellation and refund of the order if they cannot meet the deadline, this does not mean that Best Buy can continue to move back the deadline as they please they missed the promise delivery date and refuse to cancel the order. I am on here to warn people of Best Buy's unethical practices and if you can avoid shopping there I highly recommend you go else where for you electronics. I have been a Best Buy customer for over 20 years and this is hoe they treat their loyal customers. So, I was forced to file charge back through my bank. I wrote to the BBB, FTC and Best Buy Corporate! I will never recommend nor every purchase anything from Best Buy!

My best buy credit card information was stolen from this location, and used at a Best Buy in Flint…read morefor $850. I only used the bestbuy app to purchase items for in store pickup for Christmas. Shady employees here. Police report has been filed.

I called the owner Joey one day because I needed a computer built. I just came into some money…read morewhere I had the ability to spend around $1500 and I told him straight up I needed to stay in that range...he didn't hesitate and responded back IMMEDIATELY. He was able to get me a quote for parts and labor, and let me know when he would have it done and that made me so happy.. I don't like to wait for orders online but he let me know he had some extra parts around that he was willing to throw into the deal.. and ultimately because I was so happy with his response time I was willing to pay him a little more. Since then I've been back to Joey and upgraded my machine with him and he even HELPED ME sell my old parts and replace them with the upgrades. He is extremely knowledgable, personable, we honestly spent more time talking and nerding out than anything. Great guy and does his thing well. I've even seen his setup first hand and I was impressed. Anyone reading this.. Go to him. World Class Computers is amazing.

I selected this business for some computing issues I was having, most notably a printer hook-up…read more And I needed some updating on my elderly desktop. I use Linux Ubuntu, not every business' cup of tea. Joey contacted me within a day of my email query and we agreed on a date very soon thereafter. I was absolutely delighted with his work. He was fast, efficient and fearless about updating and bringing the desktop up to speed and getting the printer to relate to it. All this and just a great guy as well. I highly recommend him on all counts!

Took my computer to Canton Computers because I allowed myself to be hacked. I'm not a young person…read moreand I don't know that much about computers. However, Canton Computers took time with me and answered all the questions I had regarding what I did wrong and how to prevent it in the future. They cleaned up my mess and I'm working on a clean computer thanks to them.

Brought my laptop to Canton Computers to fix the power button which was no longer working. This…read morewas fixed within a week but a few months later I tried to use the CD/DVD and it did not work. Rob at Forest Computer Solutions did some upgrades on my old laptop and fixed the CD/DVD at no charge. Apparently when one replacing the power button on a Dell, one has to reconnect the wires for the CD...the wires were not connected. Forest Computer Systems was very reasonably priced and I am very satisfied with their work.

Great service and great price. Very knowledgeable and fixed my Samsung s23 ultra charging port…read morewithin a few hours. Highly recommend

Sent drone in 6 or seven weeks ago. prepaid. Lack of communication. I am frustrated not sure if…read morethis is a scam but just want the drone back and my money. ASAP. If not, next step is legal action.

From the owner: Do you need help fixing computer issues or building the perfect gaming/workstation PC for your…read morebudget? I’m here to help! Whether it’s repairs, upgrades, or custom PC builds, I’ll work with you to find the best solution. I don’t have a physical storefront - instead, I'm able to meet wherever is convenient for you. Call, text, or email me to get started!