PROFESSIONAL from start to finish!!
My wife and I are both from regions that have lots of green grass, trees, and plants, and even though we love Arizona, after looking out at our "dry" pink-rock and dirt yard for a little over a year, we really began missing the green that we were so accustomed to seeing every day. So, in January of this year (2017) we began looking for a landscape company that could turn our "pink rock yard" into one that had green! We wanted green grass in the front and backyards, roses, hibiscus, rosemary, and other green ground cover to put around the existing palm trees we have in the back yard, as well as a new automatic water system. We also wanted a curved block partial wall in the front yard to separate the grass from the flower beds, a paver walkway from front to backyard, and paver borders around both the front and back yards.
We knew this was going be a big job, and we also knew that we wanted to have it done right, the first time. We didn't want different companies to do the water system, the landscaping, and the pavers, so, we began the process of looking for a company that could handle all three of these components to our project. I can tell you from doing my research that Nevarez Landscape Services is one of the very few companies in the valley that has the knowledge and experience to handle all these components.
After going through some "contacts" from some friends of ours, and not feeling comfortable with any of them to handle our project, I went to the Yelp reviews and narrowed it down to 4 companies that had overall good reviews. I went to the Arizona Corporation Commission website and the Better Business Bureau website and checked them all out. They all checked out ok. So we started making phone calls. The first company said they would subcontract with another company to do the paver work, so I was down to three. The second company came out and gave us a quote, which was a bit higher than we were hoping to pay, but we were willing to make it work, but we were told they wouldn't be able to start for 4 months. They were a possibility, but we really didn't want to wait for 4 months to get started. The third company returned my call nearly a week later, from what sounded like to be a bar with a lot of background noise...Really??? The fourth company was Nevarez Landscaping.
Hector Nevarez came out within a couple days to discuss the project and measure our yard. Even though we had a pretty good idea of what we wanted, Hector did an outstanding job of listening to what we had envisioned for our yard, helping us "fill in the gaps" associated with a number of things we hadn't thought of previously (he had lots of photos from previous jobs), as well as helped us get educated about some of the project specifics. About a week later we received the proposal for the above work - This was the most well thought out, well presented, and professional proposal I have ever received from any company that has done work on the five total houses we have owned!! Hector's professionalism, and the professionalism of this proposal gave me the confidence in knowing that we had hired the right company, even before they started work on our project.
All throughout the project, Hector kept us well informed us, in advance, of everything they did, such as when they would begin the project, the times their crew would be on site, the work they would be doing the next and following days, when to expect the job to be completed, etc.
Changes. I chose a color of block for the yard borders that I thought would look good with the paver walkway. They installed the entire front yard block border, meaning they concreted it in place, and laid out all the other blocks around the backyard border where it was to be installed the next day. Well, my wife pointed out that that color was not going to look right with the paver walkway, and as much as I hated to admit it, she was right. I wasn't looking forward to having to make the call to Hector saying that we wanted to change the front and back yard border block color. I made the call...and without a single complaint or even a hint of displeasure, Hector went right into how they would return the already paid for block the next day, minimize any additional cost to us, and how they could minimize any additional time to complete the project.
Hector's dad, Manuel was on site most days. Manuel's obvious experience, fantastic attitude, great ideas, and commitment to doing the job right, was hugely appreciated and made our experience with Nevarez Landscaping even better. In addition to Hector and Manuel, each one of their crew members was respectful, professional, and a very hard worker.
Thank you Nevarez Landscaping Services for the outstanding craftsmanship, professionalism, fair pricing, always keeping us informed, and keeping your word throughout our project, from start to finish!! read more