A sincere thank you the nicest, smartest Cable Guy EVER! We've been having on-going problems with…read moreour Frontier-Verizon cable/DVR system for literarily years. Numerous calls to their Un-Helpful Center and visits by other Field Technicians have been just a big waste of time because nobody could figure out how to record more than 2 shows at a time despite the fact we are supposed to be able to record at least 4 shows and still watch another channel. Andrew Flores would not give up. I listened as he called repeatedly to various departments and support people until he traced the problem down and fixed it. As a side note, Andrew has a good sense of humor and has a remarkable resemblance to a young Adam Sandler. Hey Adam, you're always creative with your casting; you should find a place for an Andrew in an upcoming project. You won't be disappointed.

Five days now without internet service. Again spoke with wonderful apologetic representatives but…read moreabsolutely useless. No one will let me speak to a manager and no one seems to know what to do. Just trying to talk to a person is so frustrating, all they do is prompt you to use the app or text. For what I don't know since they can't help you anyway. My only alternative is to check out Spectrum or T-Mobile internet service. It's such a shame this company I've been so happy with for almost four years SUCKS.

I highly recommend Supermatrix Communications. They gave me a fair price and did an excellent job…read more They cleanly ran the coax from the garage to an interior closet so I could move my Cox cable modem to a central location in the house. They ran a LAN category cable from the new modem location through a wall with a nice category cable, LAN jack, and wall plate. I highly recommend their work. They did an excellent job and cleaned up after themselves.

Robin and his team were great. Nice and easy to work with. I needed 3 double drops. I reached out…read morefor a quote and he responded right away. Asked a few questions and we were set. Showed up on time and did exactly what I needed in a very timely manner. Highly recommended.

I've been with Frontier Internet for many years, ever since AT&T sold our service to them. At the…read moretime, I was NOT happy about it--in fact, I was so annoyed with AT&T that I eventually canceled my other AT&T services too. But over the years, Frontier completely won me over. My internet has been reliable, fast, and affordable, and I've been very happy with the service. I honestly never expected to become such a loyal Frontier customer, but I did! The only thing I'm not thrilled about is seeing AT&T involved again. I just hope Frontier continues providing the reliable service and good value that made me appreciate them in the first place. Please don't mess with a good thing!

They really went downhill after the Verizon acquisition. I filed an FCC complaint, I encourage…read moreothers to do the same if they experience frequent interruptions now. I called in for support and they would lie to me and claim there's no disconnections. I've wasted hours on the phone with them. They finally admitted there were disconnections after I showed them countless photos of the modem disconnecting.

If I could give a zero star I would. Worst company ever!!…read moreWaiting on hold for hrs at a time. Bill SUPER high every month. Telling me I owe $600 + for my cable bill. When I never miss a month. Every 1st of every month my bills are paid. Telling me I've missed 6 months of payments. By Trying to explain I can proof I've never missed, the lady at the other end became rude and hung up on me. Now, I do online banking and I know monies were paid. Every time I've had to call customer service reps are not well trained and top it all off rude; every time. Frontier SUCKS. I hate it, but I don't have a choice on the company. Living in condos, I was told they have a contract. UGHHH!!

They have the worst customer service I have ever experienced in my life!!…read more One time I called to verify my billing amount and was told that it's my account and my responsibility to know how much my bill is!! Another time I had a billing issue and was told I would receive a credit on my account. 3 calls later and hours of being on the phone and being put on hold. I have yet to see the credit months later. I just gave up. I always regret calling because my issues are never resolved and the representatives act like they have no training or product knowledge.

Two employees helping 25 customers waiting on line very bad business. Wait time is unbelievable.read more

Great experience cancelling our account after 5 years…read more Rep was super helpful Let's see if competition does better?

I live in a new Lennar build here in Ontario so I was worried how wiring would work when it came to…read moreinstalling ethernet ports that extended from one room on the second floor to the guest bedrooms. I contacted Ricardo after checking out his reviews, he responded quickly and we easily set up an appointment. He discussed possible options of placement of the ports since the roof and outer walling might pose an issue, but he was able to find good placement of my ports. Job was done quick and easy in less than 2 hours. Aside from making a hole in the wall for the ethernet port placement, no additional breakage of the wall was necessary. Ricardo did say that in some cases, depending on the walling and roofs, breakage of the wall would be necessary for some people, but not mine fortunately. Ricardo and is colleague were awesome, professional yet friendly and personable. They cleaned up after themselves and did an overall fantastic job to make any streaks or scrapes anywhere. HIGHLY recommended if you are looking to have ethernet ports installed that extend from your main router/modem that go through the wall/roof so you don't have ethernet cords lying around on the floor.

Ricardo and his team did an awesome job installing a security camera system. Friendly and…read moreprofessional service. Good communication with Ricardo. He answered all my questions in a timely manner and offered additional information to consider. Negotiations on cost were straightforward and no pressure or surprises. He makes you aware of options and recommendations, and lets you decide. Cost for his services was better than others, and I felt more comfortable using his company. They know what they're doing and I would have no hesitation using them again for any of my electronic wiring needs.

Kevin reached out because he felt we were paying too much. Reduced our bill by a lot. So lucky…read moreto have him at the Chino location.

Spectrum is the most blood thirsty iNTERNET PROVIDER on this planet. It will destroy your credit…read morescore if you don't pay up what you shouldn't! I disconnected this February after being their customer for OVER 14 YEARS and it still tried to charge me $129.99 after it had been cancelled. After Spectrum failed to charge me, they hired a DEBT COLLECTION AGENCY to go after me over $129.99!!! ARE YOU KIDDING ME?? Over $130???? I bet you need to spend more than $130 just to hire the DEBT COLLECTION AGENCY to go after me! Then they reported to all my credit report agencies to DAMAGE my perfect score by 123 FREAKINGLY POINTS as if I own them $10,000, car payments, or some home mortgage!! What a JOKE! DO NOT SIGN UP SPECTRUM'S EXPENSIVE AND SLOW INTERNET CONNECTION IF YOU HAVE OTHER CHOICES or they will increase the rate non-stop and go after you BIG TIME if you don't pay! I was considering to keep their services and add a family cell phone plan. NOPE, that will never happen and I will keep telling the world how terrible you are.

They were pretty quick from contacting them to them showing up. They went above and beyond and…read morereplaced all the telco lines to fix the issue.

Fusion Networking and Tech did a fantastic job on our Cat 6 cabling project. The installation was…read moreclean, well-organized, and clearly done with attention to detail. Everything was labeled and set up in a way that makes ongoing use and maintenance easy. Their pricing was fair and straightforward. On top of that, they were great to work with as they were very responsive, professional, and flexible with scheduling. Overall, we had a very smooth experience from start to finish. We'd highly recommend Fusion for anyone needing reliable, high-quality network cabling.

We had been dealing with ongoing issues with our business network for quite some time. Several…read moreother professionals had come out and were able to improve certain parts of the system, but the underlying problem was never completely resolved. That changed when One Stop Telecom came out. In particular, Josiah was able to identify the real source of the problem and approached it with solutions that were completely different from what others had recommended. The results spoke for themselves. Our service and performance improved threefold and actually exceeded what we were expecting. We're extremely happy with the results. If you're looking for someone with real experience and knowledge who will take the time to find the actual problem rather than just provide a temporary fix, I wouldn't hesitate to recommend One Stop Telecom and Josiah. Excellent experience from start to finish.

I had to give a great review to this company. Their customer service is above any other company and…read moretheir rates and service are amazing. They have the affordable pricing.

My daughter and I came in to purchase a high school graduation gift--a new iPhone 17 Pro…read more The store was very busy, but I could see that the employees were working as quickly as possible while providing great service to each customer. When my name was finally called (after waiting for 15-20 minutes), the Spectrum Representative, Carlos, assisted me with my purchase. Carlos, whom I have dealt with on numerous visits here, was super friendly, very knowledgeable, and professional. Carlos always provides GREAT customer service, and I truly appreciate his dedication to assuring that other customers and I leave the store happy with whatever they were here to do. Be it with cable or internet service, the purchase, or issues with cell phones and/or equipment returns, Carlos and all the other employees will always do their absolute best. The store is always clean and well-organized, with displays of a few of their products. Thank you for another positive shopping experience.

Review for returning my equipment after terminating my Spectrum service. It was super fast and easy…read morewith their online appointment system. I arrived 15 min early and a minute later after checking in with their link, I got a text to go inside the store. Once inside, they took care of me immediately and the equipment return took less than 5 minutes. Fast and easy experience with no funny business! Unrelated to the particular store but I wanna rant about Spectrum: Was a Spectrum family previously at my old house and for 8 more years on my own account after I moved since that was the only good service available in my new home area at the time. Canceling my service took longer than I felt should on the phone... the agent on the phone kept talking to me and did all the typical sales guy talk to get me to stay. I hung up feeling extremely annoyed after successfully canceling.