My husband and I have purchased a few items from Arhaus over the past few weeks. I'm writing a…read morereview because of customer service as I haven't received our pieces yet--but I know they will be beautiful. Each time we have gone in, we had specific pieces in mind and ultimately purchased the items on that day. That being said, we struggled to get help from consultants. The first time, the store was busier and we were fine with that. But the second time, we had asked for help with looking at rugs and fabric for a piece we we were purchasing. The saleswoman was very short with us and really didn't offer to show us items or give any information. I'm not sure if she was busy, but we were one of the only people in the store. I don't want to assume intentions, but my husband and I look quite young, so maybe we weren't seen as serious customers (even though we were adding on to a previous purchase). I hate writing negative reviews, and really only came to say that the store manager, Michael really made up for the experience and he is why I'm ultimately writing a positive review and actually purchased multiple items. Michael saw us looking at the rugs we had previously inquired about with another consultant. He went to check if there were more in stock, and helped us make a decision on which to purchase. He also revisited the fabric with us and helped us by bringing it into different lighting so we could get a better sense of the colors. He gave good insight on ways we could style the bed frame given the color of the fabric. He was also super personable and remembered us from a previous visit. He made the experience enjoyable when we otherwise kind of felt like a nuisance. I just wanted to give him a shout out and to say thank you! We are really excited for the pieces to arrive!

They have the most horrible customer service with a hint of racism. If you don't belong to a…read moreparticular race, they won't greet or help you when you enter their Wexford store unless you show them you have money. When we were ready to spend $35,000, their attitude completely changed. Giving them the benefit of the doubt, my wife and I thought we might have been mistaken. However, a month after our purchase, our furniture arrived, and one of the consoles was damaged. We assumed it could have been transportation damage. Then, my daughter sat on an accent chair, and the color transferred from her clothing. We were shocked, especially since we had paid extra for care protection. The next day, I went to the store and complained to an employee. Her response was, "Don't let your daughter sit on the furniture." It was the most horrible, rude, and ugly response I had ever heard. I controlled my anger and asked, "I can tell my daughter not to sit, but how about our guests? Should I tell them the same thing?" That same day, I emailed customer service about the incident and got no reply. After a week, I sent another email stating they should either come and take the furniture back or I would dispute the charge. I got an immediate response requesting pictures. After sending the pictures, I received no further communication, so I disputed the charge. A month later, I got a letter stating I owed them money. I emailed again, requesting copies of all voicemails. I then received a call from the store manager, Nicole, to schedule a pickup. They eventually collected the furniture. Now, they have sent a letter from a debt collection agency stating I owe them money which i don't as they picked up their furniture. 1)Their substandard quality does not match their high prices. 2)They lack ethics and professionalism. 3)They only respond to threatening emails.

This is a follow-up post for the table we purchased from Room Concepts. The table was scheduled to…read morebe completed in August but happily Room Concepts called on July 21 to let us know the table was ready and they delivered it today. The size we requested was perfect. The stain finish was amazing and the quality of the wood, hardware and finishing was everything RC promised it would be. The 2 delivery men were great and they showed our daughter how to operate the table which is so easy one person can open the table and add the extension with ease. Here are the photos from today. If you're looking for custom quality at a reasonable price backed up by great customer service, please give this local family run store an opportunity to earn your business! You won't regret it!!

Friendly, professional staff is always very helpful. Huge selection of quality offerings and…read moreexcellent after-sale service. We are repeat customers, have referred Room Concepts to family and friends, and we're currently planning additional purchases. Yes, they're that good!

4.5 stars. HomeGoods is a retail chain that has hundreds of locations across the U.S. and sells…read morehome furnishings. I seldomly shop at HomeGoods stores, but I decided to shop in this particular location when I was in the area. Honestly, I felt pleasantly surprised by the selection of high-quality merchandise: lawn decor, kitchenware (e.g., pots and pans, plates, and utensils), bathroom products (e.g., shower curtains, towels, and soap dispensers), bedroom linens (e.g., sheets, blankets, and pillows), home decor (e.g., wall prints, vases, and figurines), and even some other types of products (e.g., gourmet foods and pet products). Prices were low to moderate. I picked out a few items to buy. The cashier promptly rang up my purchase, and she made pleasant small-talk.

I like this store too much! Cleaner than Marshall's and tjmaxx. Great inventory and it's very…read moreorganized :)

i recently ordered 3 items from Ethan Allen and I am exceedingly pleased with all of them...they…read morecomplete the decor in the room nicely. I will continue to shop at Ethen Allen.

I ordered furniture in October and was told delivery would be in 8-10 weeks. I know the furniture…read moreis vastly overpriced and there aren't many examples in the showroom from which to choose. Nevertheless, They had what I wanted so I placed the order. When I called today to see where my furniture is, I was nonchalantly told it would be another month (a total of at least 14 weeks), no explanation for delay. When asked why I wasn't notified of the significant delay, I was told that isn't usually done. I fact, I was made to feel that I was being unreasonable to expect that. Absolutely horrible customer service!

Great carpet and padding at a good price. Installers were great. I love my new carpet.read more

Terrible staff. Unprofessional and untimely. I highly recommend using someone else. Not worth the…read morehassle of a company that doesn't care. There are plenty of carpet places, skip this one.

The store is so cute and they have wonderful things. My mom, husband, neighbors and I love to walk…read morearound and explore. They have the most unique things. I love decorating for the holidays and they have so many great things for all holidays. So many unique things mixed in with common things. Their things are just beautiful and last a long time. The staff is always nice and helpful too. Sonia was very nice to my mom and I and helpful.

At Home is a superstore that sells indoor and outdoor furniture, pillows, rugs, curtains, wall art,…read morekitchen wares, bedding, bath accessories, storage containers, holiday decorations, lighting, etcetera. I have shopped inside this store a couple of times in recent years. The store looked to be organized and clean. The selection of products was large. The quality and prices of the products were moderate, not cheap or expensive. During my most recent visit, I waited only a couple of minutes in line at the cash register. The cashier rang up my item, and then he stared at me without saying anything. I asked him what the total price was, and then he told me. At the end, he did thank me and wish me a good day. I am knocking off one star because I buy only some things here, and I have not yet filled up my shopping cart.

Dave and Uri did an excellent job installing flooring in our basement. Also, the price was very…read morereasonable. I highly recommend.

The installer of outdoor carpet on our front porch did an amazing job. He was very knowledgeable of…read morecarpets and extremely fussy. My kind of contractor. He arrived on time, was very respectful and did a fantastic job. Super attention to detail. Young brothers is the best.

Molyneaux is fantastic. Megan, our salesperson was great, explaining all of our options, and…read moreguiding us in the best ways possible. Ray and Ryan were our installers. They arrived on time and went right to work. We had 2 rooms and a staircase carpeted, and they moved very efficiently. They took great care of our home and cleaned up after themselves. When they completed the installation they took time to explain everything to us and answered all of our questions. Thank you for great service!

We hired Molyneaux to install manufactured hardwood on our first and second floor. They were…read moresupposed to have it installed while we were on our honeymoon. Instead, they barely finished our second floor and had none of our first floor done when we returned. On top of that, it took them an additional three days to finish the job. The final job included uneven floors, floors that creaked, and floors that were not evenly distributed. They clearly were in a hurry, with quality being a minor concern. They offered us $500 credit for a future job but their pricing for said future job was so outrageous it seemed a joke. Instead we went another direction. We used Empire for our addition 6 months later, and the quality difference is noticeable. The Empire floors are solid, even, and stable. The Molyneaux floors are uneven, inconsistently placed, and lacking quality for the price charged. Overall very disappointing.

Very satisfied with the work done clean and nice installers. The value was great and service was…read morescheduled at my convenience

They did a great job redoing the carpet in our new home. Professional workers came in, introduced…read morethemselves, and got right to work on the carpet. I was kept in the loop with everything every step of the way by the owner of the company. She gave us a great price and a great product. Explained the pros and cons of each product thoroughly and was very helpful and honest. I would definitely recommend working with Kathy and Floor Coverings International and will continue to use them for our flooring needs.