PC Laptops has no customer service. If you call the number listed for help…read morethey are limited and have little or no control over the stores activities. So if you are not happy with the stores service you have no where else to go. I was unhappy with the keyboard that came with my new PC but there is no exchanging it. I would have to buy a new keyboard myself after just paying for this one. Just bought a new computer there and no one told me about the SuperEasyBackup subscription which renews automatically for $239.40 yearly. Be careful of the charge. Call to cancel. I saw this in the very fine print on the bottom of the receipt.

Thought I had virus on my laptop. As soon as it booted up, the technician knew exactly what the…read moreproblem was. My laptop was back to working immediately.

Probably the worst experience I've had in a business in many years... I tried calling several times…read moreover a couple of days always going to voicemail before I finally got a live person. I bought a new Mac mini and wanted to have it set up and the data transferred over from my old iMac. It should've been a simple process. Without getting into all the details, no one seemed to understand how to do that. There was only one person there who seemed knowledgeable, but he was never willing to come out of the back room to talk to me without a lot of insistence. After a week of supposedly working on it I was told it was just taking a lot of time to download the data. I finally talked to the person who is actually doing the transfer and she was trying to transfer 4 TB of data from my Time Machine onto the 512 GB Drive on my Mac mini ....Duh.?! When I explain to her how I thought the process should be done she argued with me and said I was wrong and should just do it myself.I went in to get my equipment and I don't know if it's the manager that I've been working with, but he hid in the back room and wouldn't come out and talk to me. I just wanted to get my equipment back and go somewhere else. He was using his Desk employees back-and-forth as messengers and they said he was just too busy to come out of the back and talk to me and he would have to text me later.. and they wouldn't give me my machine. I told them I wasn't gonna leave without my machine. The guy I had been working with just brought all the pieces out-dumped and dumped them on the counter. They didn't even bother to gather it up or box it up And they were missing the external drive . Unbelievable experience.. I felt sorry for the poor employees there they looked like deer in the headlights and definitely not well trained or customer service focused. I would highly recommend not going to Expercom in Logan for anything. It was the Customer Service experience from hell. I took my Mac mini to Aggie Tech Service Center in the Utah State student building. Chris was extremely helpful. We talked about exactly what I wanted to do and how they would do it. Chris was knowledgeable and professional And made the data transfer with a smile. And said he he didn't think he should charge me because it was so easy to do! Two Thumbs Way up for the Aggie Tech service center

My iPhone had something wrong with the charging port. I took it in thinking they would be cracking…read moreit open and replacing the port. The employee looked at the port, took it back into the workshop, came out 1-minute later, and charged nothing. I have had them work and upgrade my Apple computers for many years. They always do a great job.

If you read my prior reviews, you'll see that REVO Technologies is my go-to venue for all things…read morecomputer-related. It's been that way for roughly 20 years...even before REVO started as a spin-off from "Software & More" there in Holliday. The PC consultant there from Software & More, Jerry, who helped build us our first custom desktop back in the early 2000s started his own company in Cottonwood Heights called REVO Technologies when S&M went out of business. We purchased our second gaming/workstation "Stryker" desktop from him eight years ago...AND a 17" "Falcon" gaming desktop as well for my personal use. Despite a few glitches/bugs here and there, both of these last two PCs have been performing admirably...as we've continued to patronize REVO for upgrades, repair, and tuning. The most recent purchase last week was for my wife's "Stryker" desktop which needed some Win10 tweaks due to some mistakes I made last spring with User Account Control and administrative privileges... oops. I dropped the desktop off with Chris - the repair tech - on Monday last week and by late afternoon he had it finished, updated, cleaned, and working like a top! I paid for the diagnostics/repair ($70) and the tuning/cleaning service ($70) which eliminated all of the nasty dust that had collected on the inside of the tower case. Yuk...but money well spent! We got it back home and the new Canon MF753Cdw color Laserjet All-in-One printer drivers installed perfectly. My wife is back in business! Woo-hoo. As in the past, excellent service from Jerry, Chris, and the pros at REVO. Well done, and again Five Stars for responsive and accurate service.

Had some issues with a rebuild. They diagnosed a faulty motherboard within a day. I took it home…read moreand screwed up and lost hope that more was busted they again took a look at it and called within an hour that they had fixed it for me. Love these guys for being quick proactive and incredibly friendly. Chris even called me after hours to let me know it was ready to come home the next day real stand up guy if you ask me!

Bought an Insignia TV on 10/27/25. Audio stopped working on 11/14/25 (18 days). Returned it to the…read morestore 11/22/25 and they said it was already outside their return policy, but still under manufacturer warranty. (BestBuy owns Insignia). Only option was to sent the tv back to Insignia to have them repair or replace. Will take 3-4 weeks. In the meantime, I accidentally left my wall mount bracket on the tv and tried calling the store to get that bracket removed so I could come pick it up. Called the local Logan # 5 times and it kept routing me to people in another country who could not help me. Finally got so angry I demanded to talk with the Logan store manage and they finally routed me to the store voicemail. Lousy customer service, lousy policies, lousy communication.

By far the most ridiculous company. They are so desperate to make "sales" that they cant take the…read moreextra time and care to protect their product from bots and the like so a real human who is trying to surprise their kid can buy a product. Would never recommend Best Buy to anyone.

Service was great...always is when I walk in. Someone is always there to help me. Today that…read moresomeone was Eddy Seibert. He hooked me up with a new cable for my monitor. He was courteous and helpful. Thanks Eddy!

I purchased a PC laptop here in 2025 and recently ran into a minor issue. The staff was amazing…read morefrom start to finish (thnx!). Very responsive, helpful, and communicative the whole time. They kept me updated on their progress and were able to quickly troubleshoot and resolve the issue w/o any stress. I really appreciate the professionalism and care. Overall, I highly recommend if you're looking for great service and support.

I called, they were openon Saturday. I went their directly and they fixed my laptop whgile I…read morewaited! Quick repair, fair price, honest service! I am so grateful! I will go back to them, even though I drove all the way from Lehi. It was well worth the drive.

I am UPDATING my last reviews for CompuTech. Admittedly I wrote negative reviews previously but…read moretoday brought my experience to a +11 out of 10. Our tech, Cameron, brought our computer back today. Both he and the owner reported that our computer worked fine at the store. As it turned out the chord which connects the computer to the power was broken. It was replaced immediately by the owner, who drove the part to our home. We were not charged for the visit and our computer works very well now. The only concern was the grounding from our wires in the house. (Old house) I am so grateful for the business not giving up on our equipment or us. A personal apology to the business for my original angry review. This is the real one!

They responded quickly and diagnosed my laptop issue! Customer service was informative and…read morefriendly. I would definitely recommend!

From the owner: We specialize in providing IT Services to Businesses…read more Fidelitech Solutions is an Information Technology Partner with a broad array of service offerings focusing on Business Operational Efficiencies, Cybersecurity, and Compliance. Fidelitech Solutions, a service-disabled veteran owned and operated, information technology solutions provider strives to do the impossible daily. We are the Partner you can rely on to support your Business in reducing downtime, improving productivity, tightening security against cyber criminals, and meeting any compliance and DoD regulations demands. Get Smart with Solid Performing, Managed Services Empowered, Affordable Solutions, and Reliable Technology Specialists.

They built me a nice new computer compatible with Windows 11. They made sure my Greeting Card &…read moreScrapbook program worked correctly. Excellent customer service from Mr. Kieth Duncan, owner and all the technicians. They took their time and answered all my questions. Very pleasant, patient and sociable owner & employees. I've been using Prime Systems for many years and I highly recommend them. Very reasonable prices. Barbara

Spent all day looking for this special computer part, and they had it! Probably the best computer…read morestore in Utah! Will definitely be coming back! Thank you!!!

Had a great experience with Charles and his team getting my macbook screen fixed. They turned it…read morearound so quick, within a couple of hours, quick. I had fully intended on a few days drop off. The price was clearly communicated and held up by their team and I couldn't recommend them more for any tech issues. I paid $375 for a replacement + labor, not certain how that compares but worth it simply for the ease and convenience.

Charles is quick and responsive to calls and texts. Runs a good shop and is fair priced!read more