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San Antonio, TX

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Neiman Marcus

2.6 (47 reviews)
Closed • 10:00 am - 8:00 pm
Updated 1 month ago

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Reviews With Photos

Keri M.

The Chanel counter stole my money lol. Isa was really helpful in helping me pick out all the newest and prettiest colors, and she was very sweet!

Aidan Mattox, ruffled, spaghetti strap, open back dress in ice pink.
Hanna F.

I was nervous enough coming here since I am young and the sales staff would assume I was going to waste their time by trying on things just for fun. Little did the sales staff know I was going to be a quick commission, in and out, with a specific bridesmaid dress in mind. I bought a lovely Aidan Mattox dress for the wedding that I am in love with, but I wish I could've gotten it at Saks because they are much more friendly there and I would preferred to have given THEM my money. Even as I was buying the dress, they were still rude to me, as if they were losing money and I was wasting their time. They didn't have my size in stock so the sales lady, Robin, ordered it from a store in Illinois and was less than enthused during the whole thing. I called the next day (to follow up on if the dress had shipped or not), dealing with a different girl, (Lori, Laurie, whatever) who talked to me like I was stupid. This tells me it wasn't just a fluke the first time with Robin. Also I was sure there were going to be complimentary alterations to my dress that I paid full price for (not on sale). They said the alterations would cost as much as my dress, so I said I will go to my own seamstress who I have used for years. They promptly corrected me saying "it would cost the same no matter where you go." I thought the customer was always right? How about responding with "Yes ma'am, no problem." This was my first time at NM and from the moment I walked in, asking questions about where to go to find formal wear, each employee made it very clear I was not worth their time. My advice to NM is: don't judge customers by their appearance. It's not like the store was busy on a Monday during the middle of the day - what's the harm in taking care of me when y'all are doing nothing but talking to other coworkers behind the counter? UPDATE: I called to check on my dress again. Once again a young girl was being rude to me. In the middle of calling out a long number to her the phone is handed to a different girl. They start answering a question that I didn't even need answered, so I interrupted her to get my actual question answered. As it turns out, if you are a bit** back, poof! they treat you with respect. Throughout this whole ordeal I was my sweet, funny self, hoping they would be human, but that didn't work. Then I put my bit** hat on and got things taken care of.

Kiehl's Products... For Dogs :))
Samantha T.

My favorite dept store with all the fashion I need. Unfortunately this Neiman Marcus selection is very minimal, but they choose the best piece to put into each dept. my favorite dept is Chanel, not too many NM has this dept. their selection of Chanel is pretty big. But the downfall is the shoe dept. which I've been to other NM that has better selection. But it's still my favorite dept. store :))

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12 years ago

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9 years ago

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11 years ago

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11 years ago

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11 years ago

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“Everyone is always super helpful (like a whole other level of helpful).”

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Nordstrom The Shops at La Cantera

Nordstrom The Shops at La Cantera

3.7(83 reviews)
0.1 mi
•$$$

Nordstrom at La Cantera is one of the nicest locations around. The store is incredibly clean,…read morebeautifully laid out, and everything was in stock. I ended up needing some help finding a specific size, and the salesperson went above and beyond to grab what I needed.

Was invited to the Beauty Trend Event, the Skinfluence Festival last Friday, March 13 from 5-8pm…read more Holly Hoffman, the Store Administrator informed me of this specific event and Kay Soria had notified me of the 15% off Beauty sale from March 9-March 15, 2026. I RSVP'd and attended the festive event. I checked in and received a raffle ticket. You could see how they cordoned off the Beauty section as only guests w/RSVPs were allowed in the event. I could see different sections where they had demos for makeup, hair, skin, eyebrows, skincare and perfume. Angel saw me looking towards the first stop which featured Concealers and Setting Sprays by MAC & Charlotte Tillbury. She assisted me then passed me off to Lauren who helped apply some products and give tips. I showed her a list of my makeup which she had some in stock but had to ship others. When Lauren was applying my makeup, Angel was so sweet and brought me a Margie when I said "I should have a drink!" Lauren did great as she had to color-match me from several lines. She helped me find some products. Jordan from MAC came by and suggested a hydrating spray and the order of applying skincare since she said she was an Esthetician. She was bubbly, friendly, helpful and very positive! She was even giving me hugs & high fives! Now that's the Nordstrom service I'm used to! They had a DJ, Cotton Candy Margaritas, Bottled Water, Coca Cola, Charcuterie Bites, a cheesy Mac n Cheese type of dish and festive cake bites. I went to the Jo Malone section and a rep showed some fragrances. The DJ music was so loud so I walked out to get another drink and bites and came back to the Lancome station looking for a product and was helped by a woman holding raffle tickets. The main rep was busy so she helped shade-match me. I had to order online since that product was out of stock. Then she walked me towards the fragrance section. Another rep helped me as I was looking for Jasmine scents. She offered Diptyquem, Gucci, Good Girl Jasmine & Tom Ford's Jasmine. They didn't have samples for Good Girl & Tom Ford so she said to check Sephora. While checking out the scents, I heard my name being called for the raffle so I excitedly showed up to get my prize! Yay!! I went back to the fragrance rep and asked her about the Estee Lauder perfumes so she walked with me there. I was interested in a Gardenia scent so I asked if I could have a sample? She said sure and walked away. I sat for awhile waiting for her until the Estee Lauder rep told me she thinks she ended her shift?? The rep made me a sample. I thought that was inconsiderate and just a "Someone will help you momentarily..." or something to that effect would've been nice. Usually Nordstrom reps are mindful and respectful of my time. At least the Estee Lauder rep followed thru. The Beauty Trend Event was nice on a Friday evening as they're usually on a Saturday when everyone's shopping and it can get quite hectic. It was a pretty fun event and the theme of raffle stations where you can try different products was a great idea. I hope someone sends me a list of demos next time so I can prepare and check out products and reviews ahead of time. I like the convenience of being able to pick up items at Nordstrom Rack since there's one near me vs. driving all the way to Nordstrom La Cantera.

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Nordstrom The Shops at La Cantera
Nordstrom The Shops at La Cantera
Nordstrom The Shops at La Cantera

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Neiman Marcus - shoes - Updated October 2026

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