Highly recommend! Great quality clothing. Great atmosphere. Super friendly…read more This sweater is currently my favorite. I get so many compliments when I wear it Thank you Sol Boitique!!!! So many beautiful items in the store. So easy to fill that shopping bag

Very pleasant vibes in the store! Jaclyn was super helpful. The clothes I tried in were all very…read moreflattering.

Madewell on its own deserves 5 stars, but this location gets another 5 on its own merit. Lauren, I…read morebelieve a manager, is fantastic. I met her when she was working at Charleston on King St and stopped in to this new location when I was in town. She helped me pick out some amazing shirts and a dress and even helped me order another one to my home when they didn't have my size in stock. I have a lot of Madewell apparel and find it to be high quality and comfortable. It's perfect for work or almost any other casual occasion. The girls who work here were so helpful and let me know what they thought of a few items I had on, giving me honest opinions. It was great because I didn't have a girlfriend to help me out and they definitely made me feel comfortable about my purchases. I highly recommend this store!

**Great customer service--until the employee discount was mentioned.**…read more I was recently in San Antonio visiting my daughter, who is stationed there in the Air Force. We stopped at Madewell while visiting a shopping plaza, and I have to say that the customer service when we first walked in was excellent. Sabrina greeted us and was extremely friendly, attentive, and helpful. The staff were all very welcoming and offered to assist us throughout our shopping experience. Sabrina even helped my other daughter find some things. The customer service was honestly top-notch. My daughter works part-time at one of Madewell's sister stores and is eligible for an employee discount. We understood that associates are expected to help themselves and clean up after themselves when making a purchase, so my daughter and I were putting things back as we tried them on. When we got to the register, my daughter mentioned that she would be using her employee discount. Sabrina immediately looked surprised and asked, **"You're an associate?"** My daughter explained where she worked, and Sabrina said she needed to get the manager. This is where the experience completely changed. **Sabrina's attitude toward us noticeably changed after she learned that my daughter was an associate.** The friendliness and helpfulness we had experienced earlier disappeared, and she appeared visibly upset. The manager came over and explained that next time my daughter needed to let them know she was an associate because associates are expected to help themselves. I completely understand having a policy regarding employee purchases. **That was not the issue. The way the situation was handled was.** What I found frustrating was that the staff had been the ones repeatedly offering to help us throughout our shopping experience. We didn't demand or expect special treatment--we accepted the assistance that was being offered to us as customers. My daughter was shopping as a customer that day, even though she happens to work for one of the sister stores. If associates are expected to identify themselves before receiving assistance, that should be communicated clearly and professionally. What didn't sit well with me was the obvious change in attitude once Sabrina learned my daughter was an associate. And this wasn't a small purchase. Even with the discount, we spent **over $700**. I even asked my daughter afterward if the employees worked on commission because I was trying to understand why there seemed to be such an issue with the staff assisting us. She told me they don't, which made the reaction even harder for me to understand. I want to be fair: **the customer service before the discount was mentioned was excellent.** Unfortunately, the interaction at the register overshadowed that experience. Policies are policies, and if my daughter should have identified herself as an associate before shopping, that's something she can certainly remember for next time. But there is a difference between explaining a policy and making a customer feel as though they have done something wrong. We came in to shop, were welcomed warmly, accepted the assistance that was offered, and spent over $700. We should have been able to leave feeling good about the experience. Instead, we left feeling uncomfortable and disappointed. **Madewell has employees who know how to provide excellent customer service. I just wish that same level of courtesy had continued after they learned my daughter was an associate.**

Blue, brown and black. Seemed monotonous. I've always shopped here but ever since it became viral,…read moreI hated the crowd. Tonight the crowd was tamer. Th e service always great. It's more organized than when I was here last time. I still like this location more than the Donain that is currently closed. Anyway, still love the quality and the simple, classy style of Zara.

Worst contact support EVER. My package that I ordered on 12/5/2025, did not arrive on time EDD…read more12/16/2025. I called and they said they can replace 2/3 items ordered and it would NOT be expedited shipping. I ordered early December for Christmas so there was no need for me to pay for expedited shipping. Now with it being close to Christmas and the delay on their end you would think they would be kind enough to expedite the shipping. But they said no. Also when asked about the delay he said there was a problem with the courier so it couldn't be delivered. And they never even emailed with an update saying it wasn't going to be delivered. They refunded me for the item they said was unavailable however I went online an was able to purchase it myself. So I called back and asked why they weren't able to replace it if I can order it myself and they said they don't have the same inventory as online. Like how does that make sense. Very non helpful customer support ever.

Loved the selection of clothing and accessories they have at the store! Very friendly staff! Super…read morerecommend and will be back for sure!

Beautiful clothes. Price is reasonable. I love that they honor military families. I also love that…read morethey play Christian music so the environment is peaceful and appropriate to shop with your family. The clothes are good quality and the staff is always friendly no matter which store you visit. Costumer service is a trademark of them.

Do better! Have your employees stop following people around and let them enjoy the shopping…read moreexperience. Not everyone steals but I guess if you're stereotyping a certain demographic then that's ignorance.

Awesome service. Fast and easy to find what I needed and get out. The workers were super nice and…read moreeven was able to look at my pro

Can you get a more diverse crew? Every time we come into this location these white ladies that work…read morethere do not greet people of color it seems like. I was in the military for over 21 years and it baffles me that there are young women who are still racist that work in stores like this location. I love free people stores, I've seen other stores on the West coast who have friendly customer service. Please train your folks and get a more diverse crew. Also let y'all know minorities have money and not all of us steal. lol This location needs better management to make it more inviting!!!!

The employees at this "boutique" were racist towards my family and I because we were speaking…read moreSpanish. They did not even attempt to help me look for the sizes of clothing I was needing. I had to go back and forth from the changing room to find what I was looking without any help from these employees, who just kept looking at us. I was planning to buy a $300 item from here, but had to leave because the employee and the manager with the head tattoos threatened to call the police. I will not ever buy this brand of clothing and will insure I will share my experience with the corporate office of this establishment.

Large and spacious. Surprised there are several more rooms and one is just Menswear…read more Wish they had more seating for ppl waiting on others shopping Easy to find, so many clearance racks and no time to go thru them all Staff was busy Clothing was ok, just have to try on. Which btw they have a very large fitting room section

I was so "nicely" informed by the working my order could have been cancelled if i didn't picked it…read moreup before the time that i was given (i was there at 4:15 store didn't close till 6)

I get so frustrated with this store every year around Summer break. They seem quick to hire, but…read moredon't do a great job training or giving new employees trial periods. I've been shopping at this store for about 6 years. I shop for my personal wardrobe, business clothes, and dishes and textiles for my food photography business. I know most of the regular employees by name, at the very least by face, and they know me as well. On Saturday (May 2nd), I left close to $600 in merchandise at the register because of the employee's dismissive attitude while ringing it up. She not only ignored us (and everyone else) as we passed her on her way in, but also skulked around the store with a scowl that said she didn't want to be there. When we got to the register, she never greeted us, barely looked up at us, and never asked me for my Anthro Perks number. When I asked her if she would like it, she said, "I haven't asked for it yet." I shop there so much that I know the script is to greet the customer and ask, "Are you an Anthro rewards/perks member?" at the beginning of each encounter at the register. I told her she could cancel the sale, and we left. In this economy, those of us who have saved our money or choose to spend it with retailers shouldn't be left feeling like they're a nuisance. Anthropologie is not an inexpensive store. It makes no sense for us to spend money where we're treated like we don't belong. So, whoever was responsible for hiring the scowling blonde who was working at 7:30 PM on Saturday, May 2nd, should probably have her retrained or reevaluated on whether she actually wants to work there before allowing her to keep messing up your sales.

Anthropology?! Anthropologie! This is mostly a women's…read morestore, but they still have a fun, rustic retro kinda vibe that I can dig. They have some fun housewares stuff that usually revolves around birds or alcohol or flowers. They have a neat selection of things like drawer pulls or bookends or tchotchkes that you can put on your bookshelf or bedside table. It's all stuff that's nice to have, but with an extra cutesy yet rustic and classy design element that makes it all come together. This stuff looks like it'd be at Martha Stewart's log cabin in the woods. When I went, the place was a bit of a madhouse, but that was Black Friday. Mobs of people came crashing in for deals, and left the store in a bit of disarray. The clerks were outnumbered by customers several times over. It was packed. If you bump into someone here, do you owe them an apologie?

I Saks Off 5th. Nice clothe for a low price. Also the atmosphere is great. :)! Recommend!read more

I haven't had too much luck finding good deals or items here. Been a few times and there just…read morehasn't been anything at the price point I'm looking for or the style I like. There are other stores nearby that have better options. Maybe you'll have better luck and a bigger budget, but nothing peaked my interest.