Neiman Marcus Last Call at Desert Hills Premium Outlets is a bittersweet stop since the store is unfortunately closing, but that also means some genuinely great deals are happening. As the western anchor of the outlet mall, the space is large, open, and easy to browse without feeling cramped or rushed. I liked that there was a little bit of everything to look through, which made it a fun place to start a shopping lap and get a sense of what kind of damage might be done that day. The layout makes browsing feel relaxed, even when you're mentally calculating whether you really need another "deal." It's a solid kickoff point for the outlets, and with the closing sales, it feels especially worth popping in while it's still around. read more

Neiman Marcus Last Call - Shoe Stores Near Me - Cabazon, California

YESENIA AND BRIAN WERE FABULOUS! I appreciated how patient they were with us and were INCREDIBLY helpful. We could tell they were working on multiple things however that didn't affect the amazing customer service my husband and I received. Will for sure be coming back! Thanks again, Yesenia and Brian! read more

Beautiful Holstein dress for a formal wedding was absolutely perfect, great price, great staff

My friend and I went shopping today at NM Last Call and had such an amazing experience. The inventory and merchandise were stellar this visit, but more than that, and most importantly, was the service we received. Nettie helped us in the shoe department and in the dressing rooms. She was kind, helpful, sweet, and professional. She went above and beyond and made our day. José the manager was also very kind and accommodating. I highly recommend shopping here, and we will be back! read more

I hate to let the secret out, but this is the best clothing store in the state. Hope no one gets in trouble for this, but Jose, the manager, does a fantastic job of ensuring a shopping experience that is as good as Neiman's retail, maybe even better. Merchandise quality and price is unfair, and staff goes above and beyond. Not just because of the amazing prices and top quality, but also because of the shopping experience, top recommendation. Particular shout out to Chris and the floor staff who make the store so amazing, Bryana, Yessenia and Clarrisa! Please don't go though, unless you aren't my size :) read more

Such a pleasant experience, and I'm not much of a shopper. The lovely and helpful Nettie made my shopping experience perfect today. Nettie's positive attitude, genuine smile, and desire to provide caring service is the reason l will return! Also a shout out to Jose who checked us out. Thank you. read more

Saleswoman Nettie Lee gave me such great service when I was looking for a mother of the bride dress. She was so helpful and utterly delightful! read more

Had a great experience there, great price with great people, shout out to Yeseeia, she was super helpful and kind!

The store is a treat. Nice to look at the oversized shoes. My partner bought a Mary Poppins book for $10. Yessenia was great, and got us a better copy to scan. It is slow this season but we come every tax time! read more

Neiman Marcus Last Call - Neiman Marcus last call - Shoe Stores Near Me - Cabazon, California

Brian (or Bryan) with the awesome green plaid jacket was great! Super nice and helpful while he was busy assisting multiple people. Yesenia was super charismatic and kind during checkout. read more

I had an exceptional experience at Neiman Marcus, thanks to Rosie and Yesenia! They went above and beyond to help me find exactly what I was looking for! They made sure I left completely satisfied with my purchase. read more

Although this store has higher end brands and nice products, we did not have a good experience here and left the store. Walked in and started looking around. All you hear is the buzzing and beeping of wired clothing and accessories. Sounded like a swarm of cicadas in the middle of the summer, seriously! You can look at the clothes, but you can't really remove anything from the hangers because everything is wired! I've been to stores that wire handbags and furs, but nearly everything in the store?! The only section that wasn't wired was the clearance. They were also in the middle of vacuuming the store (it was around noon!). Why is this not being done after hours, closing, or before opening?! The vacuuming was extremely loud and not to mention kind of grody with the dirty vacuum being scooted all over the floor while you are just trying to shop. Horrid experience and will not be back. read more

Neiman Marcus Last Call - Shoe Stores Near Me - Cabazon, California

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This is the worst Neiman Marcus I've ever been to the worst OK so these people work in retail obviously they know to takeoff sensors off the clothing getting home dress on I realize the sensor is still intact. What the heck I come from Pasadena I don't live around the corner. What a waste of my time and money coming back to the store the little short manager was a little smart Alec we're not helpful at all and we're looking at me like it's my fault screw you watch what you guys are doing pay attention read more

Rosie was amazing and help us out during our shopping experience. 1000% recommend and will definitely be back.

Yesenia and Shailah were the best in this store!!! They gave me undivided attention, respect, were very helpful and friendly! Ask for them when you come in here! read more

Great selection of formal dresses and awesome help from Yesenia!!! She was so patient and helpful read more

I would like to correct my review from 2 days ago. Our sales associate was Nettie not Yette. Our experience with Nettie was wonderful. We will definitely be back and can't wait to shop again at Neiman Marcus Last Call. Thank you again Nettie for providing excellent customer service. read more

The best selection I've seen at any last call & great customer service by Tiana Michelle & Yesenia!

Yesenia and Bryan best customer service ever!!! They were super helpful and very kind.

Always the best shopping experience, the staff is great especially Yesenia, Always goes above and beyond to help me find what I need. She always has a smile on her face and extremely kind. read more

I've been here 3 times and the times I've come here I find great deals ; the customer service in the store is great and when I push the button for help they come right away and if they are a bit busy they do apologize for the wait . Yesenia is the sales advisor who has help me and my mom shop and she shows us the products and let's us know if there is a small defect she also is great in explaining the promotion or deals at the store . The Neiman Marcus team is great !!! My mom is hard to please and she is big in customer service and she loves coming back due to Yesenia attentiveness to detail and great laughter and knowledge in fashion . There is also a great variety of luxury brands. read more

The service from the employees is amazing! Everyone is so nice and very welcoming. Very very helpful with my shopping experience. Amazing help from Corey and Yesenia. Thank you so much. read more

Customer Service, inventory of items, prices for clothing at 25% on clearance items, , organized and clean.

Yesenia very nice Very helpful Great attitude 100% recommend Great price Great overall read more

Today I met the sweetest, most patient and friendliest SA, name Yesenia. She went above and beyond to help assist me the entire FIVE hours I was there. If you ever find yourself needing assistance at this location I HIGHLY recommend asking for YESENIA she goes out of her way to help you in any way possible!! I have never met someone in retail that was so caring and helpful. There's a Neiman Marcus a few blocks from where I live here in OC, but from now on I will only be shopping at this location just because of how amassed I am with her customer service! read more

Yesenia was like a fairy godmother of fashion. So helpful and sweet! Great taste! Thank you so much all your amazing help finding gorgeous clothes and fabulous deals! read more

We had such a wonderful time shopping with Nettie. She was so kind, sweet, funny and personable. Her customer service exceeds all other experiences I have encountered. Neimans is so incredibly lucky to have her. My husband and I were joking that we wish she'd adopt us as her grandchild, that is how awesome she was! read more

Amazing inventory of formal gowns. Best so far and I have been to various locations. Many big name products, prices vary. Depends on brand, under a hundred to thousands. Same as any luxury store. A lot of unique pieces. Its a hit or miss for shoes. Shoes are minimal. read more

Rude staff items have wrong pricing and store very un organized. Better off paying extra to buy at actual stores that's what we did not worth the headaches. read more

I love this store so much. Amazing deals and products but more than that the customer service is next level! Jackie is a GEM and is so amazingly helpful and kind. Corey has also been so amazingly helpful. The manager is also awesome and same with the other associates. Can't say enough great things. They truly make your shopping experience so much more enjoyable. :) read more

Beautifully organized store. Let's start with a positive! Now for the whammy, I had to laugh when the young lady I directed my question to, looked me up and down, and said they did NOT have any hats. My friend who was with me said, "here they are". Ugliest looking hats ever, LOL. We probably would've stayed and actually shopped for other items had it not been for that "Pretty Woman" dis, "...big mistake huge"! Here we are post pandemic, and a POC was classist to a POC ‍. This review is directed at Human Resources, as a professional in the service industry who educates others, your employees would benefit from cultural awareness and diversity inclusion training. Let's hope you don't disrespect an influencer, and your passé indifference to POC gets exposed in real time. My review is to encourage Human Resources to take a proactive approach and properly train ALL their employees. read more

I can't say enough good things about this store! The managers are so helpful! I called Jose Jimenez about something and he went above and beyond for me. This store is lucky to have him! It's hard to find good service these days and he is it! I'm so grateful I found this store I don't want to shop anywhere else! Thank you Last call! read more

I love this store. Such a fun treasure hunt, I always find something gorgeous and unusual at a wicked markdown. Scored smokin' deals on Etro trousers and a Cucinelli top I would never have paid MSRP for. Lots of variety, well organized by brand, size and colour. All the staff, especially Yesenia and Rene, are cheerful, helpful and give HONEST opinions! My fave spot to shop in Cabazon. Thanks ladies, see you next trip! read more

Today I just found out Nieman Marcus has outlets. WOW! I liv thousands miles away and decided to call and ask for the store manager. He was extremely polite and when he got on the phone he said hello Stacey. I was asking about some luxury purses. This young man has excellent customer service skills. You are lucky to have him. He went above and beyond for me and his name is Hosea the store manager. Thank you for being so patient with me and so kind and polite. Hope you have a great day. read more

The number NM Last Call locations has decreased significantly in the last few years. I miss the one in my city so much, that I specifically made a trip to Cazabon to visit one of the five or so remaining stores. This location has a good variety of women's, men's and children's clothing and accessories. They also have a few home / gift items. For me, the standout was definitely the designer shoes. You'll find brands like Jimmy Choo, Chloe, Prada, Manolo Blahnik and more. You may not find the exact style or size you have in mind, so set your expectations before visiting. If you're flexible, plan on saving (and spending, LOL) a pretty penny on you're feet. Can't wait to visit again! read more

Had the most amazing experience thanks to Yesenia - truly impeccable customer service and a delight to be around! Also, thanks to Jose and Cory the whole team was so welcoming. We ended up coming twice during our trip! Would absolutely recommend this place!! read more

This was by far the best experience I have had in a department store. The store manager, Jose was assisting us yesterday and was unbelievably helpful and attentive. I spent way more than I intended to because of his help. He asked us the designers we liked and guided us through the store to where the designers were located. He was extremely friendly and personable. I will be making the trip back soon. At the register Jose and Chris both helped us and continued to provide us exceptional service. Overall both Jose and Chris made it a great experience. read more

This NM last call location was incredible. The customer service was beyond impressive, especially on Black Friday. The store manager, Jose, went out of his way to provide excellent customer service. He was extremely knowledgeable on all the products and inventory. In addition to his amazing service, all other members of the NM staff were great! All of the staff was very helpful and kind, all continued to offer to hold clothes in the fitting room during the shopping experience. The inventory and variety of products was incredible. Can only say great things about the entire staff at NM! Thank you very much for a great shopping experience. read more

I shopped at this location yesterday. First and foremost I would like to emphasize how amazing the employees are. I was helped by Rob and Clarissa who when out of their ways to find the shoes that I wanted. They were professional, courteous and assisted me with all my needs. Unfortunately I live far from this store, otherwise it would have been my go to location for NM Last Call. The store itself had a great selection of clothes and shoes. read more

Big thanks to the sales associate who assisted us. Yesenia is very nice, friendly and accommodating and always with a smile.