I was so overwhelmed that I hired SNJ to clean the apartment I moved out of so that I could get my…read moredeposit back! I GOT MY ENTIRE DEPOSIT BACK! ERIC and KRISTIN kept me posted the whole time, they were fast and the MOST AFFORDABLE! To put the frosting on it they are absolutely GREAT PEOPLE! I couldn't believe that they did it without a crew. Pleasant and professional. I moved out of a 2 bedroom and into a 3 bedroom. Which should feel like an upgrade but after I went back to my 2 bedroom and saw how spotless the apartment was that I was leaving for the next tenant, I kinda felt like the 3 bedroom I was moving into could have used the SNJ MAGIC! Too bad for me that I was in a financial bind after paying the movers to move my furniture and coming up with my deposit for the new 3 bedroom. Now I'm ready to hire SNJ to come and clean my new apartment. I moved 6 months ago and now that the holidays are over and as soon as I get my taxes filed, Im calling ERIC for an apartment FACELIFT. Life is so busy with 2 teenagers, I can't wait to get some help in the cleaning department!!! SNJ is the BEST for all around customer service and people you can trust in your home! I hope they are around for years to come. Thanks SNJ!

The "new" owners of SNJ Cleaning Services (Eddie & Davlynn) have actually owned this business for a…read morefew years now, so I'm surprised there haven't been any updated reviews! Maybe everyone's best-kept-secret?? One of my friends is a monthly customer (carried over from the original owners) & said they were really good, so I actually bought one-time cleaning service for a few close friends that year, as extra special Christmas presents. Since then, everyone has had only good things to say...they're very easy to work with; hardworking, efficient & detail-oriented; overall great cleaning service. One friend even marveled that, not only did SNJ clean all around and under her husband's shoe rack, but they also arranged his shoes nicely on the rack (bc they were mostly scattered around the floor before that), lol! So when I needed to clean out a large room in our house on short notice--for my uncle to move in--we called SNJ for a "deep cleaning" service. When compared to about 4 other companies, their price was very reasonable ($350 for deep cleaning everything floor to ceiling, including the attached full-bath & kitchenette, plus $50 for carpet shampooing), and most importantly, Davlynn was able to schedule me for that very same weekend! (Really impressed that they work weekends too!) I'm not sure how they're doing estimates now--with COVID restrictions--but when I worked with them in early March 2020, Davlynn & Eddie also did on-site visits to provide free price quotes. On the day of service, Davlynn & her friend/assistant arrived about 15 minutes late, but they texted me ahead of time, to let me know they were running late. Davlynn did a quick walk around the room with me, as I pointed out some areas of concern, and noted that the carpet had some deeply stained areas that might need heavy duty cleaning. From start to finish, they spent about 4 hours cleaning everything in great detail, and Eddie also joined them to do the carpet cleaning. Everything was spic and span by the time they left, and we were very happy with the result. The only concern was that the carpet was still damp--because Eddie had gone over it a couple extra times, to try to get out those horrible stains--but they advised us to leave the windows open overnight to help everything dry out. Unfortunately, I think we should've used mor than just a ceiling fan to air out the place, because the carpet developed a really bad smell over the next few days. Didn't help that it rained that entire weekend too!! Eddie & Davlynn offered to come back the following weekend, to re-do the carpet, but ultimately we just decided to replace the carpet entirely. While it's unfortunate that the carpet ended up being a problem, they did offer to rectify it, and I don't really hold it against them. For regular cleaning needs, I would definitely call SNJ again.

Poor service. All promises and when they show up, they are late with excuses and work was not even…read morehalf decent. They expect full payment and NO Receipt. We are told check is to be made out to someone else and not the company. When we ask for them to return, excuse, excuse, excuse.

I hired these "professional cleaners " to do a move out clean. I explained to them my extenuating…read morecircumstances and they agreed to help me. One of their employees was sent to my apartment to give me an estimate. He told his employer that he could handle the job himself. They showed up around 9:00am on the day of the job with nothing prepared. The wet vac they brought had filthy water and dog hair in it. The filter looked like it had not been cleaned in years. They were at the apartment from 9:00 am to 3:30 pm and wanted $800 to make the apartment move out ready. One of the employees left and came back hours later. He also complained while he was supposed to be "working". They did not complete the job and made an excuse to leave early. The apartment was NOT move out ready when they left and I had to pay someone else to help me complete the job. They charged me $800 for an incomplete job. I paid them $600 and I will not pay them anymore. I would not recommend this company. They are not professional and they price gouge.

I made an appointment for a move out cleaning on a Friday at 4pm. They said it would take up to 3…read moreto 4 hours. I was waiting at my empty apartment and recieved a call to reschedule to 7pm. I show up at my apartment at 7pm and the Anna, the cleaning lady does not come until 7:45pm. Company was testing my patience but stuff happens so I was trying to be as understanding as possible. Anna finished her cleaning around 11:30pm. I felt bad that she had to work so late, but remembered it was not my fault that she had to reschedule and on top of that come late. She claimed she was finished and I took her word for it, which I horribly regret. I had my move out inspection the next day. Anna did not bother to clean the exterior of the fridge, any of the windows or screens, missed alot of spots inside the oven, missed alot of spots in the cabinets, missed alot of spots on the floor, etc. It was embarrassing doing the move out inspection with my landlord. I paid Anna and her cleaning company $200 for a move out cleaning. I was charged by my landlord $380. I paid $580 total. I expect the $200 full refund from this company.

I needed a good move-out cleaners and requested quotes from several. Based on Yelp reviews, I chose…read moreAll Things for my cleaning. Everything started out great with response, appointment time and flexible schedule to accommodate last minute time change. The follow up is also very thorough and text msgs are very reassuring. The problem was the cleaner did not use quality cleaning products and missed kitchen areas, etc... Unfortunately, I had to run and pick up my husband from the VA, otherwise I would've brought the areas of concern. When the property Mgmt person came over, he noticed that it didn't appear cleaned. I mentioned that I had hired a company to do the move out but is going to charge me another cleaning fee. I will be sending fotos to indicate problem areas. Very disappointed and dissatisfied.

Thank you for a job well done, super clean! Appreciate the…read moretime and attention given for an apartment move out. Kim

8months pregnant and was helping my grandma who has a disability clean her home. Cleaner "John"…read morewith long hair, was one hour late, which we were actually completely fine with as we both had the day off but ultimately he did a terrible job. He walked back and forth between kitchen and small bathroom over and over for no reason (the only two rooms to be cleaned) and after one hour, said he was done with the bathroom. It looked like he took a Clorox wipe to the surface and mopped water. You couldnt even smell cleaners. He started grumbling about doing the kitchen which had nothing on floors, in oven, in sink etc saying it was a big job and I said well can't you do floors, oven, microwave, sinks as promised? He just stared at the microwave as if it was a big deal. I mean, you're a cleaner. His total lack of professionalism and lack of a quality job, he was very very slow moving, arriving, his total demeanor was lame and lazy. When reported (and sent pics) to owner, owner did not even apologize for our time wasted, showing up late or the terrible job. We had this "cleaner" leave early after only one hour bc I couldn't imagine what he would do in the next two hours on my wallet and the result wouldn't even be worth having him in my grandmas home.

Let me just start of saying that I am the worst procrastinator or maybe the Best at it makes more…read moresense. I was in need of a cleaning service n I needed it done in less than 5 days. And let me just say this was the easiest part of the move. Tai was super super helpful, replied within minutes of my inquiries. Long story short when I am in need of a cleaning service I will most definitely ust them again. Thank you.

Awesome job! Will definitely use this service anytime we move. Also refer everyone we know! Took…read moreonly a couple hours to clean out the whole house! I have 2 dogs and my roommate has 1. When we first moved in to our apartment fully covered with carpet, It was a bit of a job to train our dogs to be potty trained. Eventually there grew an odor and when you came into the apartment you knew there were a few dogs living here. We tried water vacuums, lots of air freshener, anything you could think of. Also walking on the carpet, it did not feel the same from when we first moved in. We even had water damage that was untreated for several months. Its was so bad to the point we never sat on the floor unless we had a thick blanket/mat to sit on and we had indoor slippers. (I know its embarassing) We contacted Tai and he responded very quickly!. He was very friendly and gave us a quote that was very affordable. It took a while for us to figure out a date for them to come in and clean the house, Tai was very patient with us. We also only gave him a 2 week notice and he was able to squeeze us in so we could meet our deadline! That was the best! When we came back after the job was done the odor was gone. And the floor felt nice. I was able to go down on my knees and smell the floor. Not to mention it was quick! It was crazy how fast and how well it was done! Overall, very quick responses, very nice, and very good job!

We had our initial deep cleaning, and Nikki and her team did great work. We were beyond satisfied…read moreand looking forward to our biweekly cleaning.

Very defensive when asked to clean something specific. Not…read morevery thorough. I found panties and a screwdriver under the bed admist a ton of dirt. Very rushed job. House smells unclean after finished. Gave them many chances to to get better but performance just got worse.

First timer requesting cleaning service. What worked- the team of two women were prompt and…read morerespectful. The apartment smelled clean and fresh. What did not work is I was unaware that there is an additional charge to clean the outside lanai. Staff shared in the past the crew was blamed for breaking the screen clips, therefore they do not remove screens and can not clean glass jalousies if it is outside of the unit. The rental unit had 75-80% of jalousies, the living and a bedroom from floor to ceiling. What I learned, when hiring a cleaning service be specific as what needs to be done vs. assume what you would consider as a part of the service.

Thank you to the team at Crystal Clear Cleaning Solutions! I needed a last minute Wipe-down type of…read morecleaning before a tenant moved in. I wanted them to move in to a "clean place" and the previous tenants didn't do a great job at keeping the apartment clean. Communication with Lakeisha was A+ from the start and I never had a problem getting in touch with her. Her team showed up on time and did an amazing job. They accommodated my needs and pricing was really fair. I'll definitely call them again. Thanks guys!

This is the second time ( and I know it won't be the last time) I chose Pacific Cleaning. Last time…read morewas a month ago for my carpet due to my puppy's poop accident. Just moved out of my old apartment so I needed a detailed cleaning for the entire place. The team showed up and 4 hours later, I can't even recognize the place, it looked brand new, and I feel that it is cleaner than when I moved in!!! Even with the old kitchen vent was being scrubbed and cleaned !!! They are so detailed and cleaned every little corner that you can see!!!! The whole place smelled like new!!! Thank you Pacific Clean!!!!! Yall should choose their service and get your money worthy!!!

I think this company is very rude and unprofessional. They offer move out cleaning service At $500…read more That is what I needed but got the run around. They showed up yesterday and said it would take three people to clean a 2 bedroom apartment. So they said they needed to reschedule the next day. A no show. An hour after the appointment time I sent them a text asking where they were. They were extremely rude and said they are a cleaning service not a junk removal service. The apartment is empty except for a few items in the fridge. Do not hire them!