I called and explained what was needed, I had new parts for a broken laptop and was quoted $140 for…read morethe repair, and it was estimated the repair would take a few days, a week at most. I brought in the computer and parts, the intake was quick and professionally done. So far, so good. I received a call that my laptop was ready for pickup less than a week later. When I arrived, I was told that I didn't have all the parts needed to repair it correctly. The laptop functioned, but the hinges didn't attach correctly and were rubbing against the motherboard. If I kept the laptop open it would be fine, but if I repeatedly opened and closed it, it could break. But isn't that the purpose of a laptop, it's supposed to be portable, it's not a desktop. The technician was under the impression I was in a rush, so there was a little miscommunication, that said, a call only takes a few minutes to let a customer know there is an issue. So I do appreciate that the technician was polite, that the repair labor estimate was correct, and that it was ready within the window provided. However, it doesn't work correctly and since I didn't get a call during the repair process, letting me know additional parts were needed to do the job correctly, I couldn't make an informed decision. It was neither the best of times or the worst of times. Will I return? I'd probably check out another place first.

Berto and crew were punctual, professional, and very informative throughout the process. They've…read moreseen everything with computers and can properly diagnose your pc for repair. They also know the market, and can help you build out a new computer for your specific needs and budget. If you want expert help with customer service that'll be upfront and informative with you, I recommend this place over any other I've dealt with.

I've used Brian for the last 20 years for my desktop and laptops of my grandchildren. Always has…read morefixed the problems and given suggestions. He knows about different computers. My grandson was just there in the past month and his computer is working fine again.

There are times when bigger is not necessarily better and that applies to computer and printer…read morerepair service shops. Brian came to my rescue again this week when the printer vital to our work needed service. Brian came out the next day, serviced the machine, and at a reasonable cost. For a small repair shop he is extremely talented, always available, and willing to travel to the client's place of business to meet the clients needs,

David has been servicing our laptops for years. Very happy with his service from finding viruses…read moreand removing them to hardware fixes. I always welcome his opinion on if a fix or upgrade is worth it or should I get another laptop.

Dave quickly diagnosed what was wrong with my computer and very efficient in solving the problem. I…read morethink he was very reasonably priced. I would recommend him to anybody who has a hardware problem with their computer. Maurice C

They cured the problem I was having over the web. I am not the best computer person and the man…read morehelping me was very patient and thorough. The best.

Tony has always been there for me. He has not only taken care of my computer problems with…read morethoroughness, but has always asked if I needed help with any of my other devices (like my daughter's tablet, etc.) that I am clueless on. He is always on time and I would not hesitate to recommend him to anyone.

Hamilton Computer repairs doesn't disappoint. Berto, the owner, took very good care of me. I've…read morebeen bringing my laptop to this business for many years. I've followed them to three different locations because they are personable, reliable, and affordable. I have to say, Berto is my favorite owner. I'm glad he took over the company. He really cares about his clients. He also has a great team of employees; whenever I called for an update, I with treated with respect and kindness. Berto is experienced and more knowledgeable than any other tech I've met. He was able to save all of my files and reinstall Windows to get my PC working like new. He even spent time helping me set up my desktop before I took my laptop home. A real gentleman with a big heart. I'm eternally grateful and I will always go to Hamilton repairs when I need help with my technology. I would recommend them to anyone who wants to be treated with respect, and a very fair deal. Thank you, Berto!

Tried to bend me over for $200+ for a CMOS reset, which takes a couple minutes. Went to another…read moreshop and got it done for less than the cost of Hamilton's diagnostic fee. If they're your first call, make sure to get a second consult, because it seems like they'll absolutely try to rip you off.

Noel always makes time for his clients and he tackles a your issues! I always call him to keep my…read moredevices working !

they didn't fix my pc after me paying for 6 new parts that they ordered he replaced them and it…read morestill didn't work and wouldn't offer a refund after he broke it wouldn't recommend

Kevin was wonderful! We will definitely use his services again! He was prompt, flexible, and…read moreextremely reasonable than I believe any other store would be and very honest as my boyfriend has computer knowledge and agreed with his recommendations and very satisfied with the prices and services. Although we are moving back to the city, we will definitely depend on Kevin for our future computer needs and even his willingness to accommodate house calls!!

From the owner: Expert Computer, Phone, & Electronic Diagnostics and Repair for residential and business in your…read morearea.

Excellent house-call service on a puzzling network issue. Zach provided exactly the technical…read moresolution we needed in a timely, efficient and "people first" way. I'd recommend him for anybody on a budget needing business-class IT service.

Zach's customer service was top-notch. He was willing to work with me with a simple but relatively…read moreurgent request, reaching out to me to talk and iron out all the details, then provided an estimate that exceeded my expectations in terms of delivery time. I'm very satisfied with my experience. Thank you Zach!

Great to work with! Kept me informed the whole way through and were able to fix my laptop screen…read morefor a reasonable price, They were knowledgeable about the manufacturer and gave tips on how to avoid further issues, Hopefully I'll never have a tech issue again but if I do I know where to go!

Incredible service. I had a desktop CPU that kept overheating. Found it to be a known issue and…read morethe CPU cooling thing needed to be replaced. I didn't know about My Technology Specialist. I found them in town and called them at noon Monday. 23 hours later, before noon Tuesday, I picked up my machine with a new cooling unit installed. And they had to order the part! My machine is running like the beast it should now. Greg was fantastic to talk to. Everything was clear and easy. Great communication from Greg. It is so valuable to have a place you can trust right in town. Thank you, thank you, thank you.

Value, friendliness, they care about the customer. Always helps when Need quick answers.read more

I highly recommend GSS Technology. The owner, Chris, is extremely knowledgeable, professional, and…read morefriendly. I needed to change to Windows 11 and I was given several well explained options and pricing to choose from. I opted for a new computer and I received a quality product. The cross over from old to new was done quickly and I was even provided a new updated wire to connect my PC to the monitor. I ran into an issue with the printer, and I was able to call and receive an immediate response to correct my issue which was done remotely. I have used GSS Technology for several years and you can put your trust in them for all your computer needs.