Berto and crew were punctual, professional, and very informative throughout the process. They've…read moreseen everything with computers and can properly diagnose your pc for repair. They also know the market, and can help you build out a new computer for your specific needs and budget. If you want expert help with customer service that'll be upfront and informative with you, I recommend this place over any other I've dealt with.

I called and explained what was needed, I had new parts for a broken laptop and was quoted $140 for…read morethe repair, and it was estimated the repair would take a few days, a week at most. I brought in the computer and parts, the intake was quick and professionally done. So far, so good. I received a call that my laptop was ready for pickup less than a week later. When I arrived, I was told that I didn't have all the parts needed to repair it correctly. The laptop functioned, but the hinges didn't attach correctly and were rubbing against the motherboard. If I kept the laptop open it would be fine, but if I repeatedly opened and closed it, it could break. But isn't that the purpose of a laptop, it's supposed to be portable, it's not a desktop. The technician was under the impression I was in a rush, so there was a little miscommunication, that said, a call only takes a few minutes to let a customer know there is an issue. So I do appreciate that the technician was polite, that the repair labor estimate was correct, and that it was ready within the window provided. However, it doesn't work correctly and since I didn't get a call during the repair process, letting me know additional parts were needed to do the job correctly, I couldn't make an informed decision. It was neither the best of times or the worst of times. Will I return? I'd probably check out another place first.

I've used Brian for the last 20 years for my desktop and laptops of my grandchildren. Always has…read morefixed the problems and given suggestions. He knows about different computers. My grandson was just there in the past month and his computer is working fine again.

We called Brian and made an appointment to bring in my old desktop. I explained what I saw…read morehappening with the power button not always working, the machine sounding like a jet engine, and shutting down randomly. Also, ran so slow, I could go and do something (such as washing dishes) and come back before it would be up and running. Brian gave me some possible scenarios including a mother board. Fortunately for me, he found the broken fan that would stop and start, and other fans tried to accommodate for the issue and heat buildup. Brian called me, told me timeline and pricing and got the go ahead from me. Was able to pick up the next day with additional tips to make it run better. Before I had tried many, the machine was much faster, quieter, and no "not responding" messages or shutting down. My brother confirmed how much take down and putting back was required to make the repair. So happy I did. Can have multiple tabs open and do multiple thing at same time without issues and taking up my whole day.

My sons computer was hanging and had some damage. David was so helpful and knowledgeable. His rate…read moreto fix the laptop was so reasonable and he did the work over a couple of days, communicating with me by phone about what needed to be done. Would highly recommend.

Dave quickly diagnosed what was wrong with my computer and very efficient in solving the problem. I…read morethink he was very reasonably priced. I would recommend him to anybody who has a hardware problem with their computer. Maurice C

They cured the problem I was having over the web. I am not the best computer person and the man…read morehelping me was very patient and thorough. The best.

Tony has always been there for me. He has not only taken care of my computer problems with…read morethoroughness, but has always asked if I needed help with any of my other devices (like my daughter's tablet, etc.) that I am clueless on. He is always on time and I would not hesitate to recommend him to anyone.

Tried to bend me over for $200+ for a CMOS reset, which takes a couple minutes. Went to another…read moreshop and got it done for less than the cost of Hamilton's diagnostic fee. If they're your first call, make sure to get a second consult, because it seems like they'll absolutely try to rip you off.

Asked for them to repair old computer, they were not able to and scammed us out of 80 dollars…read more Would not recommend.

Technician stopped what he was doing to assist me and was extremely helpful. I would recommend…read moreComputer Hospital for fast and friendly service!

Went in because my work laptop wasn't turning on but IT is in Georgia so was looking if it possibly…read morecould be a quicker fix. Noel looked at it and was able to tell me the issue in about 20 minutes. Unfortunately it wasn't a quick fix but grateful for his help! Also- he has a beautiful dog which was a nice perk while waiting!

Kevin was wonderful! We will definitely use his services again! He was prompt, flexible, and…read moreextremely reasonable than I believe any other store would be and very honest as my boyfriend has computer knowledge and agreed with his recommendations and very satisfied with the prices and services. Although we are moving back to the city, we will definitely depend on Kevin for our future computer needs and even his willingness to accommodate house calls!!

From the owner: Expert Computer, Phone, & Electronic Diagnostics and Repair for residential and business in your…read morearea.

Excellent house-call service on a puzzling network issue. Zach provided exactly the technical…read moresolution we needed in a timely, efficient and "people first" way. I'd recommend him for anybody on a budget needing business-class IT service.

Zach's customer service was top-notch. He was willing to work with me with a simple but relatively…read moreurgent request, reaching out to me to talk and iron out all the details, then provided an estimate that exceeded my expectations in terms of delivery time. I'm very satisfied with my experience. Thank you Zach!

Great to work with! Kept me informed the whole way through and were able to fix my laptop screen…read morefor a reasonable price, They were knowledgeable about the manufacturer and gave tips on how to avoid further issues, Hopefully I'll never have a tech issue again but if I do I know where to go!

Incredible service. I had a desktop CPU that kept overheating. Found it to be a known issue and…read morethe CPU cooling thing needed to be replaced. I didn't know about My Technology Specialist. I found them in town and called them at noon Monday. 23 hours later, before noon Tuesday, I picked up my machine with a new cooling unit installed. And they had to order the part! My machine is running like the beast it should now. Greg was fantastic to talk to. Everything was clear and easy. Great communication from Greg. It is so valuable to have a place you can trust right in town. Thank you, thank you, thank you.

I highly recommend GSS Technology. The owner, Chris, is extremely knowledgeable, professional, and…read morefriendly. I needed to change to Windows 11 and I was given several well explained options and pricing to choose from. I opted for a new computer and I received a quality product. The cross over from old to new was done quickly and I was even provided a new updated wire to connect my PC to the monitor. I ran into an issue with the printer, and I was able to call and receive an immediate response to correct my issue which was done remotely. I have used GSS Technology for several years and you can put your trust in them for all your computer needs.

Computer problems always get resolved when GSS gets involved…read more Since the early 90s, I've always did my best to protect my families vulnerability to all thing virtual. Through the years as things kept getting bigger, stronger and crazier, I felt alone, smaller and smaller and at the mercy of the big tech like Toshiba, HP, Microsoft, MaCfee, Nortans ect ect. When I had to call these big companies to address a problem, I felt like I was just a small cog in the works, usually speaking to an offshore support entity. Then, after I had to twice replace a failed 1 year old HP laptop, my search brought me to GSS. Its like a light shone through and I've never looked back. Chris built me a laptop without all the bells and whistles, without all the bloatware and with the purpose of keeping it un-commercial and clean. Marry that with top notch protection, security and service, I feel I'm as safe as possible and if problems arise, I'm a phone call and/or local drive away to every solution. GSS is an assurance in knowing you can surf with confidence. Local protection from global threats.