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    Navy Recruiting

    1.0 (1 review)

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    3 years ago

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    Social Security

    Social Security

    (7 reviews)

    While I went into my appointment expecting a -50 star experience, it actually went smoothly and…read moreefficiently! The SS website wasn't the easiest or most intuitive to navigate but I was surprised to find next day appointments available at this location. (Other offices in a fifty mile radius weren't showing available appointments until early February.) Upon arrival at opening time, there were about 10+ people waiting outside and a staffer was letting people with appointments inside and strongly encouraging everyone else to call for an appointment. Without one, she advised the wait could be hours long and there was no guarantee they'd even be seen that day. Even though I was hours early for my appointment, I figured I'd just sit and knit but, surprisingly, my number was called almost immediately. The employee who assisted me was professional, efficient, and invested in doing a good job. I left feeling informed, relieved, and confident that my issue had been handled. The office itself is clean and parking was reasonable. Every employee I encountered, including security, was pleasant. I hope that I won't have a need to visit a social security office again for a long time but it's nice knowing that this office is staffed with solid people.

    Was NOT expecting this but had a truly great experience here. First of all, I arrived early! I was…read morethe second to go in so no waiting. I found out one document I had was expired (check your documents!). That was ok though, I can bring the new doc later or mail it in. Also found out my drivers license was going to be expiring (very thoroughly examined docs!) The kind woman who helped me was VERY patient and dug in to find out why I had an issue. It was not my fault - yay! I was with her for maybe 40 minutes but worth it to get this problem resolved. I also want to mention the security guard here was AMAZING!! He has a wonderful personality and helped to lighten up the seriousness of the fact we were all waiting and was also very kind.

    Social Security

    Social Security

    (27 reviews)

    Arrived at 7:24 AM. At 9:00 AM, doors opened. Individuals…read morewith appointments were slowly allowed inside, while those without appointments--including disabled individuals--were required to wait outside. I was finally allowed in at 9:11 AM, checked in at the kiosk, and waited. At approximately 9:32 AM, my number (S196) was called. I explained that I had received a fully favorable decision for both SSI and SSDI and that my concern was specifically regarding my SSDI payment, which had not yet been received despite prior processing steps already being completed. The agent immediately defaulted to a scripted response, repeatedly stating that everything was "being processed," without listening to or acknowledging the specifics of my situation. I clarified multiple times that I had already completed my interview in February and had received SSI, but not SSDI. Instead of addressing the discrepancy, the agent continued to repeat the same generic response. I then requested to speak with a supervisor. I was told I could not, because she had already "answered my question." When I calmly asked again, she closed the window on me without providing her name or any assistance. Security then began pressuring me to leave. I stepped outside, contacted my attorney, and returned to formally request a supervisor. I was made to wait outside again--standing, in the cold--until approximately 10:52 AM before being allowed back in. After additional waiting, I was finally able to speak with a supervisor and file a formal grievance. I left the office at 11:19 AM. This experience reflects a serious lack of professionalism, accountability, and basic respect--especially toward individuals with disabilities who rely on these services. Requiring people to wait outside for extended periods, combined with dismissive and obstructive staff behavior, is unacceptable.

    Has anyone had to drop off paper work and there driver's license to get a SSC faster? The man…read morehelping me says it will talk 2 or 3 Days it has been a week and nothing back yet. This was my scend time there waiting but still if i knew it would take this long I would of made an appointment But i was there and made it in He says I had to make one or do the drop off thing. WTF!! ANd I called one time and was on hold for 2 damn hours.

    Navy Recruiting - publicservicesgovt - Updated May 2026

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