This is a rave review! From the initial contact with Sam Zaki to the final delivery, also by Sam Zaki, things couldn't have been better. A painting by my husband, Daniel Fleckles, was to be sent from Bentley University in Waltham. The work, measuring 47.5 x 50 inches, was painted 50 years ago and its owner had recently died. The latter's daughter amazingly went to the trouble of locating the artist to ask if he wanted to reclaim the painting. Sam communicated with me via email and telephone several times before picking up the painting at the former owner's office in Waltham, MA. The weather was rainy early in the week and he explained that it would be better to wait. I totally agreed. He picked up the painting on a Thursday, about a week after our first conversation, and packed it carefully/professionally, wrapping it in protective paper, bubble wrap, and foam wrap, before inserting it into a double (gigantic) carton. It was supposed to be delivered by one of the large delivery companies on Saturday. Imagine our surprise when--instead--Sam himself, together with his son, appeared in our driveway early Saturday afternoon! He explained that the delivery company, contrary to his instructions, had sent a large, empty trailer truck that was yet to be filled. He worried that the painting would be crushed by other objects that would be loaded into the truck, and decided to make the trip himself on Saturday, driving from Plymouth to western NJ. He went so far above and beyond the usual--I would trust him with anything of value. His kindness, his professionalism, his fairness are all outstanding. Thank you, Sam.
Sharon Herson, Glen Gardner, NJ
May 20, 2019 read more