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    The Movers

    2.7 (9 reviews)
    Open 8:00 am - 7:00 pm

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    12 years ago

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    10 years ago

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    M&M Moving and Storage Company - Long distance move to SC at our customers' beautiful new home.

    M&M Moving and Storage Company

    (167 reviews)

    South Boston, Dorchester

    So, so, so flipping great even though we had to move the night of December 23. Kind, patient,…read morepolite and helped us get our sh!t together in a couple places we had NOT. The move wasn't planned or permanent so we look forward to seeing them again for the move back. Such a solid value for the money, they treated us like gold.

    I would highly recommend M&M Moving! The moving process from start to finish with them, was very…read morestress-free. We moved a 3 floor townhouse worth of big ticket furniture, boxes, and other odds and ends (such as an elliptical machine) near New Hampshire, to a 3 floor house in Boston. The quoting process and their inventory system process was a breeze to use, which helped them facilite the correct sized moving truck to be used. They were very accommodating with our moving period/schedule. The communication was very clear and concise, with very prompt responses via email whenever we had a question or concern. We honestly set it, and forget it until moving day arrived. The day before moving day, we received the timeframe window the movers would come. Day of the move, the truck and three movers came. They went over the cost breakdown with us again, so that there were no surprises for us (there were none!). We gave them a quick walk-through of our place and what was moving. They formulated their moving plan, and how they'd load the moving truck, and quickly packed up and moved everything into the truck. The movers wrapped up all the big ticket furniture in blankets and taped it to avoid any dents/damage. They were also very polite, and asked for permission, when they needed a quick break (3 flights of stairs is a lot of work!). Once they we done, they drove over to Boston for the unload process. Again, they were very quick and efficient. We went through a walkthrough in the Boston house, for them to formulate what would go where, and off to the races they went. Some of the big ticket items (Queen size beds w/ headboards, antique hutches, dressers), I had concerns about fitting into bending stairways... they were able to alleviate. We had a large L shaped couch, they removed (and later put back on) the legs, and were able to navigate the tight turns going up stairs to make it fit! Once they were done with the move, they went over the cost breakdown one more time before payment (again no surprises from our end with it). I would highly recommend M&M Moving. Everyone we interacted with from their end, during this moving process, was very professional, nice, courteous, and efficient.

    New Leaf Transitions Move Management Professionals - New Leaf Transitions

    New Leaf Transitions Move Management Professionals

    (3 reviews)

    DO NOT HIRE THEM!!! They were highly incompetent in almost every aspect of our move. The truth of…read morethe matter is that they are taking advantage of the elderly and people in vulnerable positions. Let me explain. I am disabled. My mother works all day. My Stepfather passed away in 2017. Our Large Estate was too much for us to handle on our own. We needed a clean out done (lots of junk) But also needed movers to help us pack what we would be taking with us. They claim to "Do it all!" Boy they sure do! They'll DO you alright. DO ya right in to the dirt pal! Don't get me started on their cleaning expertise. The place was so clean it was spotless almost as if our possessions weren't even there! Oh wait a minute, that's because they weren't! They'll clean you right out! They come in and under the guise of helping you pack, eye ball all of your belongings and decide what they will keep for themselves to sell off and what junk they will wrap up and send off with you! My mother can not believe how many of her precious things were not packed and mine too. The owner Ingrid wrapped up my stepdads ashes! His ashes! The one thing my mom said she'd personally bring with her they packed up. and very disrespectfully at that. Thank god my mom saw them in the box on the floor. Ingrid then tried to convince me that I did not need my rolling closet that was like 100$ I assured her that I did need it. Guess what! She decided I didn't! She kept it! My moms reclining chair. They took it! My mom flipped and they brought it back. The back that had been damaged previously was already fixed!!! They played it off like that was a favor.. lady had our chair fixed and never told us about it haha! Sounds more like it was getting ready to be sold rather. Plenty more went wrong here I won't continue. Ok I will. They took my tools and my brother had to go retrieve them. He approached a guy on the truck. The guy pretended he "Didn't see NO tools!" His words. My bro spotted them behind the guy. GUY was blocking/hiding them with his body! Furious and befuddled that the jig was up the guy threw them at my brother. Not only did they poach anything of value that we didn't specifically say pack. They were highly disrespectful with the things they packed for us and super gentle with everything in the clean out. I mean it's almost as if the trucks were swapped and we got the clean out truck and they kept our possessions. I mean the truly disgusting and despicable part of it is that the place pretends to be a beacon of light in a tough time. Like especially after grief or a death apparently or a loved one too old to take care of themselves. They cater to retirement homes and estate sales etc..etc.. I'm disabled but I'm only 26 and am able to tell you all what happened. I can't imagine how many sickly and elderly people these folks must have Swindled that simply can't speak on it. I mean retirement homes for goodness sake. From a hypothetical stand point I could easily imagine an elderly woman saying "hey where's this and where is that?" But everybody just thinks she's old and crazy and never had a radio from 1936 or maybe she even thought the year now is 1936 so like who would really care right??? Nobody would care that's who and that's exactly what New Leaf is counting on. Their counting on that very sentiment all the way to the bank!!! How do these folks from retirement homes feel I wonder. That their stuff was taken. It was (hypothetically but entirely possible) an old person's that probably can't use a computer and give a review or they're dead and buried and rolling in their grave. Not able to say how mortified they are that their possessions were hawked and sold and everything was handled with utter carelessness. My mom had to write on the boxes with a sharpie because even their stickers were cheap. They would fall right off and wait here's the shocking climax...even more stuff got mixed up and "lost" ..cough "sold " Not to mention this was not a cheap service. So we essentially paid to have our items stolen from us and sold elsewhere for a profit. The term from Seinfeld "double dipping" comes to mind.

    This is the easiest review for me to write. My father needed to move to a senior-living apartment…read moreand we were overwhelmed by the logistical challenges (only some furniture would go with us to the new location, significant decluttering and downsizing, cleanout of the old home). I am so glad I called New Leaf. Ingrid and/or her team: 1. Came over for an in-home consultation the same afternoon that I first called. 2. Devised an action plan on the spot that accommodated everyone's schedule (especially important for me as I was bouncing between MA and NY). 3. Did a perfect job of pre-packing / decluttering on a selected day before the move - always involving my dad in decisions on what should come with him and what could be donated / recycled. 4. On the moving day - coordinated seamlessly with the movers (who were fantastic) and operated with dizzying efficiency to completely set up his new apartment. Our moving day started at 9am, by 1:30pm we were relaxing in a completely finished, beautiful new apartment. 5. Efficiently completed the clean-out of my dad's old apartment the next day. What I admire most about Ingrid and New Leaf is that, while they are almost scarily efficient, they are also extremely empathetic, laser-focused on getting buy-in for any decision to downsize belongings, and even have a bias towards keeping furniture / belongings. For example, I didn't think that an armoire at my dad's old apartment would fit easily in his new place, but Ingrid convinced me otherwise. Not only did it fit, it ended up being the perfect storage area for some important papers, paintings and photo albums that we wanted to keep. Corny as it sounds, New Leaf Transitions makes the world a better place. THANK YOU!

    The Movers - movers - Updated May 2026

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