Superb Service! I am an avid Canadian collector of artwork and thus I participate often in art-auctions in the U.S.A., via auctions conducted through the Internet. Consequentially, the artwork I acquire has to be shipped from relatively faraway places to me in northern Canada. Unfortunately, however, my artwork often does arrive, due to fairly wanting packaging applications and careless handling during the shipping procedure, in a rather disappointing manner. Recently, I acquired a rather large, under glass framed Lithograph (51" X 51" or about 4 1/2 feet by 4 1/2 feet) from the William Bunch Auction house in Pennsylvania, which had to be packaged and shipped about 4,000 km to Canada. Because of its size, it had to be shipped, via ground transport, and unfortunately, again, because of the size of glass, the insurance company refused to insure it. I hired Navis Packing & Shipping of 780 Primos Ave., Folcroft, PA, which is operated by Peter & Rebecca Michaelson, to undertake this task. I must say that the way they had packaged this rather large (in dimensions) artwork was absolutely superb - the best I have ever experienced thus far - it was very, very professional. It arrived faster than regular mail service with YRC Reimer just a few days later here in Canada. The glass was protected with a special foil; the picture was then wrapped in thick corrugated cardboard and then placed in a custom build wooden crate. Because of the well-prepared paperwork, customs clearance was absolutely no problem. Additionally, I would like to point out that all the individuals I encountered at the transport company here in Canada (YRC Reimer), were extremely cooperative and helpful - in fact, they went out of their way to assist me in unpackaging and loading the artwork into my van. Again, I must say that this was also one of the nicest customer service experiences I have encountered. Thus, I feel compelled to publicly thank Peter & Rebecca Michaelson of Navis Packing & Shipping in Folcroft, PA for the fantastic service they extended to me and I can assure them, that in the event that I require any packaging and shipping of any other goods from their region, they definitely will be my first choice. Sincerely, Dr. Juergen J. Waldowski-Puskeppelies, PhD Canada walpus@gmail.com read more

Navis Pack & Ship is by far the only packing and shipping company that you need to call for any move. The owner, Peter, was willing to take my call himself and answer all of my detailed questions that were I am sure juvenile to him. As a mother of four young children who had only 2 weeks to pack up a 4000 square foot home in Philadelphia and ship to Hong Kong, Navis went above and beyond continuously for me and both Peter and his employees stayed patient and professional with me throughout the entire process. They even went as to have several employees stay overtime on a Saturday to wait for me to arrive with some last minute things that I had forgot to include for packaging. When my husband called Peter to explain the situation, he was happy to accommodate us and held his staff there for us. Navis also did not ask for payment until the protective crating was complete and when it was time to pay, the amount was in the range that we had been quoted AND well BELOW the other quotes we had received. The funny thing is that we actually called Navis TWO days before we needed to schedule and they came through for us without any obnoxious fees for the last minute scheduling. These guys work around the clock, are reasonably priced, are easy to reach anytime and are extremely dedicated and honest in their business practices. I have never taken the time to review a company before but they did such a great job for me that I decided to make them my first. I know how stressful a big move can be so if you need a personal reference before booking Navis, call them and ask Peter to give you Angie Silva's email address, I will be happy to give you advice and details regarding a huge, crazy, international move that they made AMAZING! Angie Silva Wife, Mother of 4, ex-pat read more

I have moved back and forth between the USA and Spain some 4 times in the past 40 years. Moving things across an ocean is, to put it simply, not a straightforward operation. Proper shipping boxes need to be built, proper packing used, ground transport to a port and ocean freight arranged, dispatching and receiving shipping agents, custom agents, bills of lading and a long etc. of other things all expressed in a specialised technical vocabulary not readily familiar to the mere mortal. Can anyone undertake all of this on their own? Having done it a few times the answer is clearly yes, but it is far from easy and will not save you any money and your belongings may not arrive in the condition you had hoped for. In my most recent move I resolved not to put myself through the agonising DIY international shipping process yet again and discovered a new answer to the question. DON'T EVEN THINK ABOUT TRYING TO DO IT YOURSELF!!! In looking at options I contacted Peter Michaelson at Navis Pack & Ship who had the precise answer I was looking for. He collected my belongings (furniture in this case), built proper crates, professionally packed all, and arranged all shipping and customs documentation, delivery to the port of departure and provided on-going support and advice on the very few tasks that I needed to do personally. All arrived promptly and in perfect condition in Barcelona with no stress or mess for me and at a cost (money and anxiety) that cannot be beat. If you have a long distance shipment to do save yourself the hassle of DIY and contact Peter. read more

I worked with Peter at Navis to ship a group of important family antiques from Pennsylvania to Switzerland. I found him professional, responsive, and easy to work with; communication was timely and generally excellent; and the furniture arrived on time, carefully packed and in perfect condition. The final price was even a little lower than the original estimate and was very reasonable. I had provided good measurements for the items to be shipped. This was a complex shipment with substantial out-of-the -ordinary paperwork that had to accompany the shipment, all handled exceedingly well by Peter and his international shipping partners, likely at their own expense since the paperwork was shipped among the partners by fedex. Most remarkable, when it turned out that the payment arrangement I needed to make might have delayed the shipment Peter stepped in and ensured personally that there would be no delay. I felt very well cared for despite the fact that the charges to move my small collection of furniture clearly would not produce very much profit for Navis. I can recommend this company very highly. read more

I moved from Phila to S. FLorida and checked out various options for convenience and price. I went with Navis and was really glad I did. I received good advise on some saving tips (what to toss, and what to keep) Some items did not pay to ship, such as tired furniture and older mattress. I packed up most of my pocessions myself (about 30 boxes) and had Navis pack my artwork, computer and T.V. The movers were courteous and most efficent. I was in awe of how well they packed my valuables. My shipment arrived in a timely manner and on the Florida end they were just as easy with convenient in home delivery. I had no issues in any way and the savings over other methods of moving was substantial. read more

I don't really know how this branch of the franchise stays in business. The owner is mean-spirited and sarcastic, and he seems to think that every disagreement is a threat to him personally. Working with this Navis office was one of the most unpleasant experiences of my life. Apparently the owner believes that if he is aggressive enough, his customers will simply bend to his will and end all discussion about the terms of the job. I've seen other negative reviews of him, and he often goes on the attack again against the reviewer, refusing to ever take responsibility for his own actions. I am giving him a one-star review, only because a zero-star review is not possible. read more

I highly recommend Navis Pack & Ship of Philadelphia. I recently moved a small load from my mother's apartment outside of Philadelphia to my home in Colorado. I got bids from three national movers, and Navis' was by far the lowest. They did an excellent job in all phases of the move and I saved 100s of dollars. The packing crew arrived on time, worked diligently, and was finished sooner than I thought they would be. Everything arrived at my home on schedule and with no damage, including a somewhat rickety antique chest. Rebecca, the co-owner, was always timely, detailed, clear, and accurate in all of her communications with me. All in all, a great job! read more

Impeccable service as usual! Navis Pack & Ship # 1104PA: my favorite shipping agency in the USA! On 9 September I won a precious Picasso ceramic in an auction at Alderfer Auction (Hatfield, PA 19440). I entrusted Navis Pack & Ship #1104PA for pick-up, packaging and shipment to Italy: Ms Rebecca and Mr Peter Michaelson and their staff performed highly professional work, as usual. I received the ceramic packed in a museum way, in perfect condition! I have worked many times with Navis Pack & Ship #1104PA and each time I am fully satisfied with my choice for their great service! So, I will contact them at the next opportunity! Nicola Pontalti - Italy read more

I used Navis to help with distribution of assets from my mother's estate. Items needed to picked up from various locations, with some delivered locally, some delivered to San Francisco, and some to far north Queensland, Australia. Antique furniture, sculptures, extremely fragile items all delivered on time, in perfect condition with absolutely no fuss. Peter Michaelson's colleagues were professional, efficient, friendly and cheerful. Peter handled all of the packing and crating details and especially the paperwork like the pro that he is. I have used Peter's services twice, and definitely intend to use him again. Highly recommended! read more

I found Navis Pack and Ship four years ago and have been using them ever since. Rebecca is detail oriented and she keeps her word. As a Design Coordinator in South Florida I have many clients in NJ and on the Jersey shore. When I buy, I have my inventories sent right to Navis where each item is inspected for damage and stored until I am ready to install. If anything is damaged I need to know instantly - Navis does that. And that is just the recieving part- the delivery and installations have al been equally smooth and professionally executed. Thank you guys- you make my life easier and that is as good as it gets- Kurt read more

I used Navis Pack and Ship of Philadelphia to go to my deceased cousin's condominium to ship a family heirloom trunk, contents inside, and an heirloom chair. Peter Michaelson was very helpful in providing an estimate to remove the items, safely pack the items, palletize them, and ship them by liftgate service to my home in the midwest. He coordinated with the estate administrator to get access to the condo to do this, and the delicate items were picked up and arrived on time and were so well packed there was not one bit of damage. Good company in my opinion, and helped me out of a difficult spot. read more

My experience with Navis has been excellent. They were very prompt in communication and always have been quantitative. The cost estimates initially were higher than the final weighted estimate. By their own professionally, they correctly reduced the final cost. I had a special request to drop off a furniture item after 1 week of pick-up. They were cordial to let me drop off the item at their warehouse. Thank you, Peter, for all the assistance, communication, support, and for your efforts!! I appreciate it very much. I strongly recommend the economy shipping service by Navis to others. read more

Navis Pack and Ship in Folcroft PA were the only company that was able to understand the logistics of getting a pair of important antique chairs from PA to Tasmania, Australia for me. They were the only art pack company that was also competitive, and provided a range of options for export/ packing/ logistics. Peter was instant communication, despite 12 hour time differences and patient when Iwas out of communication from time to time. They are equal to any fine art shipping company in the world. Save your time and use them. Warwick Oakman, Tasmania read more

I highly recommend this company! The packing is oh so carefully, and expertly done, I was amazed! I gave them an antique Venetian mirror that traveled from Philadelphia to Texas and it arrived in perfect shape! These mirrors are so delicate that even vibration can loosen the pieces and make them come apart! But the custom crate they built, special packing and pallet gave my mirror total protection, I am so impressed! The customer service is excellent, they are dependable and worth every dime of the fee! read more

We recently sold our home in Phila. and needed to ship our art work to Florida. After calling multiple shippers we settled on Navis. We were a little concerned because their price was so good. The minute their men showed up at our home any fears vanished. Professional in every way, taking great care in the packing and moving our art. I am more than a little fussy after running a furniture delivery company for 25 years. David Darro read more

We used Navis to ship some furniture from PA to NC, including a valuable antique. We were so pleased and impressed with the professional service we received. Everything was so well wrapped and packed - it all arrived in perfect condition. From the first estimate to the follow-up after delivery, we were always kept well informed. Rebecca was wonderful to work with, either over the phone or by email. We would highly recommend them. read more

I had a complicated shipment divided into two locations for delivery. The owner of the franchise was helpful on the phone and the men were good with moving my items. I credit Navis for making the two deliveries in good shape--one to Belfast, Northern Ireland. They took care of storing the items in Belfast because my family was away when the goods were ready to be delivered. I had no worries. I would use Navis again. read more

Navis did a small move for us. The movers were very polite, professional and very cooperative. There were some unexpected complications and the men remained pleasant and very helpful. The move took much longer than we planned and the men had to work into the night. They remained on the job and never let any frustration show. The movers were well trained and professional. We would use Navis again. read more

My experience with Peter at Navis Pack & ship was great. I had several heavy and expensive items from an auction. I needed them picked up, stored, packed and shipped halfway across the nation. Peter made sure I was kept informed through-out the entire transfer. The equipment arrived well packed and intact. I would recommend this company for anyone that has expensive items that they need shipped. read more