I'm a prescriber. I called CVS three times, left three detailed messages and got no call-back after…read moretwo days. I called Duane-Reed (Walgrens), got a real person at once and my prescription ready within the hour. Bottom line --don't bother with CVS; they don't care enough to answer their phone or return calls.

CVS at this location has improved their customer service. They have a ton of employees and they…read morewere friendly and helpful today. I was pointed in the direction of the item I was looking to purchase. I ended up buying my daughter 2 Pez and my three little kid friends candy bars . If I'm near this location again I'd definitely return. They are well stocked.

This store used to be wonderful. However the staff is not customer service ice oriented. The…read moreproducts in the shelves are not always in stock. I wish they could hire new staff. I hope there is room for improvement. I do not recommend this store.

Horrible experience. They opened late, took no accountability and then were rude to me about it…read more The manager was very unprofessional and shouldn't be in that position.

There is a box in front of the pharmacy department to take back old/expired medication! Thank you…read morefor doing this, Duane Reade. Taking stars off because the store is sometimes messy and things are out of stock. The checkout line is usually slow, not sure if they are under staffed.

Melissa behind the pharmacy counter was so rude and unfriendly that I was visibly stunned…read more Less than two minute interaction and she was abrasive rude and dismissive. Will not use this pharmacy again.

Amazing personal interaction. They call ME when a prescription is due. Absolutely stellar. I've…read morereferred several friends who thank me every time they go.

Under new management and still providing excellent service at this small, neighborhood pharmacy…read more The polite and knowledgeable staff care about customer service and go out of their way to be of assistance. i won't go to a chain for anything that 79th Street pharmacy can provide ....and deliver to the door.

The place feels disorganized and dated. Don't come here if you want , speed, efficiency and…read moreprofessionalism. There are probably half a dozen staff members but they all seem to be rowing the boat in different directions. The place needs better systems, better management, better pricing.

Came in yesterday after being bitten by a dog. The staff was so amazingly helpful - both in terms…read moreof what products I should (or should not) purchase and then actually helping me navigate quickly treating the wound. So appreciate their great service. Very much a family / neighborhood vibe and feel. Meant a lot.

Broadway Chemists is the best pharmacy! Family owned and operated, always hospitable, personalized…read moreservice. 10/10 highly recommend.

It's so nice to see familiar faces and get great customer service. A small, hardworking team that's…read morejust a phone call away. The best in the city!

I ordered a prescription refill for my medication this past Wednesday. Today is Saturday. I'm here…read moreto pick it up. They tell me, "It's in the system, it's not ready yet. We're a little backed up. Can you wait 45 minutes?". The kid is behind the counter is affable and helpful. I ordered this on Wednesday. It's Saturday. Tell us again how you value your customers. Fuck you.

Update: I contacted corporate after reading other reviews. This is not acceptable operations for a…read morepharmacy. Imagine your doctor submitting your antibiotics there after the visit This is the MOST incompetent pharmacy staff I have come across so far. I had 3 prescriptions sent 8 days ago and since app still show in progress I went in to check. She said they are falling b hung and it's not ready yet. I have never experienced waiting 8 days for prescription. Good thing it's not life death type of drug. Use the one up two blocks. They get it ready within 1 hour or less if you decide to wait.

They aren't perfect but are attentive and truly do their best to help their customers.read more

Mostly wonderful pharmacists, but the service in the Pharmacy Dept. can be gruff and rude like it…read moreis with clerk JILISA who speaks to customers as if she thinks that work for her....Not the case. A nasty, overly confident, arrogant and off-putting cashier. And a struggle to get the attention of the BOSS or the PHARMACIST

Great pharmacy. Very fast at filling prescriptions. No waiting. Highly recommend. Friendly staff.read more

I've always loved everyone here but today I went to pick up a prescription and they were closed. I…read morethen called when back home and there was no answer. (Just checking to make sure I wasn't having a senior moment). I'm actually just posting this in hopes I can find out what's going on. If not for this new episode, I would happily give five stars.

I am a bit of an expert when it comes to reviewing pharmacies as I have been getting a compounded…read moremedicated for nearly two decades (since 2006). I know what makes a pharmacy good, mediocre, and bad. And Apthorp Pharmacy is great; I almost always work with Bill (one of the pharmacists) but the others are great as well. They have always been quick to compound my medication, without hassle and their pricing is very competitive. There are a lot of chain pharmacies out there most people don't even know independent pharmacies exist but it is worth seeking out Apthorp. There's just no good reason to goto a chain when you have Apthorp in the neighborhood; They even deliver to your house or work for no extra cost locally (or a small fee if you need to send via FedEx). If you have any questions the pharmacists are knowledgeable. They also respond quickly by SMS/text message, which I greatly appreciate. I've been going here since at least 2017 and the service has always been top notch (which is rare, especially in NYC, to get such consistently good service). Thank you, from the bottom of my diseased heart; and Roland, I hope you value Bill as much as I do! :)

PSA: YOU CAN GET YOUR VACCINES HERE!!!!!!! I am so grateful to Apthorp pharmacy for providing me…read morewith both my first and second COVID-19 vaccines. The problem is that they aren't easy to find online to book appointments so they asked me to spread the word to my friends because they're getting in a new shipment of vaccines from the CDC next week. While I was waiting to receive my vaccine, receiving the vaccine and waiting 15 minutes after to make sure everything was sitting right, the staff were so friendly and helpful when it came to the injection, next steps, and what they required for the first and second meetings. When you book your appointment with Apthorp to receive your COVID-19 vaccine make sure that you thoroughly read and follow the instructions on each of the emails they send. Also while you're there make sure to check out the things they sell because they have some pretty great products on the shelves. STAY SAFE, SOCIAL DISTANCE, AND APPLY TO GET YOUR VACCINE!