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    Nature Med Pharmacy

    5.0 (4 reviews)
    Closed • 9:00 am - 7:00 pm

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    1 year ago

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    9 months ago

    Outstanding company in every aspect. Knowledgeable, patient, friendly and compassionate people. Rare case in today' busy and formal world.

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    3 years ago

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    5 years ago

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    Duane Reade

    Duane Reade

    1.4(51 reviews)
    2.8 mi•Upper West Side
    •$$

    Miserable and rude staff. Maybe the staff is rude because they're tired of the constant…read moreshoplifting, but the business would do better if they treated those shoplifters as the criminals and not the ever day shoppers who just want a tube of tooth paste without having to call in security to unlock a bin. If its a weekday, walk across the street to 79th st pharmacy, they'll have better prices and treat you like a valued customer.

    Pick any other pharmacy but this one!! I wish I could give it negative stars. I've used…read moreWalgreens/Duane Reade for 20 years and I have never encountered as much rudeness as I have at this particular pharmacy. They are also incompetent, but that wouldn't bother me so much if they were actually kind and apologetic and showed some human decency. I moved to this neighborhood only 3 months ago. Since then all of this has happened: 1. I've been told they've just "lost" my prescription on TWO separate occasions when I arrived to pick them up. No "sorry we can't find it" just "it's lost come back in a few days" in the absolute rudest tone and manner possible. 3. I went to pick up another prescription because it was supposed to be ready and she told me it wasn't in the computer and that "I DIDN'T EVEN TAKE THAT MEDICATION"!!! I said "yes I do, and it's supposed to be ready." She said "well then clearly you sent it to the wrong location" so then I checked the website and showed her it was the right location. So then she looks at the computer again and says "well it's not here you'll have to come back." I promptly received a text from Walgreens that the prescription was cancelled. 3. When I went back to pick up the same prescription after what happened in #2 above, she told me my order had been put back because I waited too long to pick it up. It had been 5 days since SHE cancelled it and told me I needed to come back (this was Xmas and I was out of town for a few days). She said that it had now been past time since the FIRST TIME I filled it and that's the date they went by. I was told I needed to come back AGAIN 3. For a separate prescription, I showed up because I got a text a day or two earlier that my prescription was ready, but the girl behind the counter said I WAS WRONG and it wouldn't be ready until the next day. I said "oh but see it shows on the site that it's ready and I got a text" and all I got in response was the rudest "NO" I have ever heard. Another cancellation text from Walgreens came through moments later. As ridiculous as it sounds, every time I went to this pharmacy it literally ruined my mood for the whole day. Avoid it and use any other pharmacy. I've since switched to a local pharmacy.

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    Duane Reade - Sunday 10/15/23: street fair

    Sunday 10/15/23: street fair

    Duane Reade
    Duane Reade

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    Nature Med Pharmacy - drugstores - Updated September 2026

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