CVS at this location has improved their customer service. They have a ton of employees and they…read morewere friendly and helpful today. I was pointed in the direction of the item I was looking to purchase. I ended up buying my daughter 2 Pez and my three little kid friends candy bars . If I'm near this location again I'd definitely return. They are well stocked.

I'm a prescriber. I called CVS three times, left three detailed messages and got no call-back after…read moretwo days. I called Duane-Reed (Walgrens), got a real person at once and my prescription ready within the hour. Bottom line --don't bother with CVS; they don't care enough to answer their phone or return calls.

Let's first start off with the people here... words cannot describe how rude and unprofessional…read morethey treated me. If you're looking for a pharmacy, you might as well buy drugs off a dealer than come here. At least they will treat you with common courtesy. DO NOT COME HERE!!!!

This store used to be wonderful. However the staff is not customer service ice oriented. The…read moreproducts in the shelves are not always in stock. I wish they could hire new staff. I hope there is room for improvement. I do not recommend this store.

Miserable and rude staff. Maybe the staff is rude because they're tired of the constant…read moreshoplifting, but the business would do better if they treated those shoplifters as the criminals and not the ever day shoppers who just want a tube of tooth paste without having to call in security to unlock a bin. If its a weekday, walk across the street to 79th st pharmacy, they'll have better prices and treat you like a valued customer.

Pick any other pharmacy but this one!! I wish I could give it negative stars. I've used…read moreWalgreens/Duane Reade for 20 years and I have never encountered as much rudeness as I have at this particular pharmacy. They are also incompetent, but that wouldn't bother me so much if they were actually kind and apologetic and showed some human decency. I moved to this neighborhood only 3 months ago. Since then all of this has happened: 1. I've been told they've just "lost" my prescription on TWO separate occasions when I arrived to pick them up. No "sorry we can't find it" just "it's lost come back in a few days" in the absolute rudest tone and manner possible. 3. I went to pick up another prescription because it was supposed to be ready and she told me it wasn't in the computer and that "I DIDN'T EVEN TAKE THAT MEDICATION"!!! I said "yes I do, and it's supposed to be ready." She said "well then clearly you sent it to the wrong location" so then I checked the website and showed her it was the right location. So then she looks at the computer again and says "well it's not here you'll have to come back." I promptly received a text from Walgreens that the prescription was cancelled. 3. When I went back to pick up the same prescription after what happened in #2 above, she told me my order had been put back because I waited too long to pick it up. It had been 5 days since SHE cancelled it and told me I needed to come back (this was Xmas and I was out of town for a few days). She said that it had now been past time since the FIRST TIME I filled it and that's the date they went by. I was told I needed to come back AGAIN 3. For a separate prescription, I showed up because I got a text a day or two earlier that my prescription was ready, but the girl behind the counter said I WAS WRONG and it wouldn't be ready until the next day. I said "oh but see it shows on the site that it's ready and I got a text" and all I got in response was the rudest "NO" I have ever heard. Another cancellation text from Walgreens came through moments later. As ridiculous as it sounds, every time I went to this pharmacy it literally ruined my mood for the whole day. Avoid it and use any other pharmacy. I've since switched to a local pharmacy.

This is THE in-person pharmacy, an antidote to the AI answering machines of the larger chain…read morepharmacies. I was having trouble finding a prescription, calling several pharmacies with no luck, but Lily not only had it in stock, she called my last pharmacist to request the prescription, called my insurance to be sure it was covered, and called me back within 15 minutes to say I could pick it up. I was and am so appreciative. THANK YOU 79TH STREET PHARMACY!

I needed to buy some over-the-counter skin medications. It was such a pleasure to get what I needed…read morein this store, and so quick and easy. The pharmacist and clerk were so helpful, I felt like I had fallen into a time warp or slipped into an alternative universe. I had previously tried and failed to find these medications at a nearby chain pharmacy. It is really refreshing to go into a store that is well-stocked and where the staff understands what they are selling.

The place feels disorganized and dated. Don't come here if you want , speed, efficiency and…read moreprofessionalism. There are probably half a dozen staff members but they all seem to be rowing the boat in different directions. The place needs better systems, better management, better pricing.

Much better than CVS or Duane Read. Good prices competitive…read more Customer service is better than any other pharmacy in the neighborhood!! THE PERSCRIPTIONS ARE ALWAYS READY WHEN THEY SAY IT IS READY. NOT LIKE CVS AND DUANE REID, NO LONG LINES, NO LOST PERSCRIPTIONS. I have used Park West for 30 years and my health plan switched me to CVS and Duane Reid, that was a disaster, higher prices, lost prescriptions, very long waits and "come back tomorrows" at CVS. I am very satisfied using park west.

Friendly, efficient and very helpful. I am grateful to have a neighborhood pharmacy that I can…read morealways count on.

Broadway Chemists is the best pharmacy! Family owned and operated, always hospitable, personalized…read moreservice. 10/10 highly recommend.

I ordered a prescription refill for my medication this past Wednesday. Today is Saturday. I'm here…read moreto pick it up. They tell me, "It's in the system, it's not ready yet. We're a little backed up. Can you wait 45 minutes?". The kid is behind the counter is affable and helpful. I ordered this on Wednesday. It's Saturday. Tell us again how you value your customers. Fuck you.

Update: I contacted corporate after reading other reviews. This is not acceptable operations for a…read morepharmacy. Imagine your doctor submitting your antibiotics there after the visit This is the MOST incompetent pharmacy staff I have come across so far. I had 3 prescriptions sent 8 days ago and since app still show in progress I went in to check. She said they are falling b hung and it's not ready yet. I have never experienced waiting 8 days for prescription. Good thing it's not life death type of drug. Use the one up two blocks. They get it ready within 1 hour or less if you decide to wait.

I would add, the pharmacists have been assisting my husband these last few days with an incredibly…read morecomplicated course of medications, when and how to take, with one phone call after another and during pick-up, with such patience and knowledge. We couldn't have done without them. This is something that his doctor and/or nurse practitioner should have done and did not. Nor was there any paperwork provided with the drugs. Thanks ever so much to these wonderful people.

They aren't perfect but are attentive and truly do their best to help their customers.read more

Great pharmacy. Very fast at filling prescriptions. No waiting. Highly recommend. Friendly staff.read more

I've always loved everyone here but today I went to pick up a prescription and they were closed. I…read morethen called when back home and there was no answer. (Just checking to make sure I wasn't having a senior moment). I'm actually just posting this in hopes I can find out what's going on. If not for this new episode, I would happily give five stars.

Go for Bill the pharmacist. He actually cares. This is a true neighborhood pharmacy and I will…read morenever go back to a big chain. Cannot recommend this place enough.

Front desk clerks need a training on how to greet customers with at minimum, a smile and a…read morewillingness to help. Rude. I'll take my money elsewhere