My father and I always have a problem when we go. My dad is always missing pills because they can't…read moremove the date a day over so he can get all 7 together. They will call and say it's ready but make me wait over 20 mins at a time even though I confirmed with them. They take their sweet time and some employees are rude when my father goes. One lady was laughing in my dad's face when he was frustrated with their service, that's why he sends me but I'm over it. They don't answer their phones. It's just frustrating for me because I go to a different pharmacy for my medication and get such amazing treatment and we're on a first name basis. Unfortunately Mason RX has my dad's meds the cheapest and we have to suffer because of it.

Excellent online pharmacy! Quick delivery, competitive prices, and a user-friendly website. Highly…read morerecommended for all your medication needs.

Unfortunately, I have to leave a negative review for Riverdale Specialty Pharmacy…read more When you pick up medication in person, the staff is courteous and professional. That part deserves acknowledgment. However, my experience with their delivery service has been consistently problematic, and at this point, unacceptable. I will not mention names, but the delivery drivers they outsource to are unreliable, unprofessional, and inconsiderate. I've experienced repeated delivery issues, including false claims that my address was incorrect, despite the fact that they have delivered to this same address before, albeit with ongoing problems. What makes this worse is the timing. There is an incoming snowstorm, and instead of clear communication or accountability, I'm receiving inaccurate information and excuses. Medication is not optional. This is not a package from an online retailer. This is someone's health. I am now seriously considering transferring my prescriptions elsewhere. Riverdale Specialty Pharmacy should reevaluate the third-party delivery partners they choose to work with. Thank your delivery partner for losing patient trust and potentially compromising access to essential medication. Courtesy at the counter does not make up for a delivery failure. Reliability matters. Accountability matters. And right now, those standards are not being met. Very disrespectful and inconsiderate - they have no regard for the elderly and the disabled.

I asked for my meds to be delivered to me and the app told me that I'd receive them by 11:00 pm…read more Never happened. Next day, I call in the morning and am told that the cashier would call the driver and get back to me. They never did. When I called back 2.5 hours later, I am told that they did talk to the driver and my meds were back at the pharmacy and I could pick them up now. When I did, I also wanted to talk to the pharmacist about what happened as I was annoyed. His story about what happened didn't align with the cashier's and he couldn't give me a direct answer about why I never received the meds the day before. It was all double speak; Somehow my meds were both never picked up AND picked up. I don't like being misled.

This UPS Access Point (at DJ Drugs) is a great, highly recommended option, especially if you have a…read morepre-labeled return like my Rent the Runway package. Since Rent the Runway makes it easy with a pre-paid return label, the drop-off here was super fast and easy. Important Note For ALL Returns: This is a literal drop-off and go location, not a full-service UPS Store. Your package needs to be completely packed and sealed The return label must already attached. Highly Recommend: Take a photo of your return label/tracking number for your own records! The staff informed me they can't print a separate receipt, but they do scan the package into the system. Taking your own picture ensures you can track your return easily. The manager was prompt, efficient and super kind! I highly recommend using this location if it's closer to you than the busier 231st and Broadway UPS Store. The store has everything you might need, just like a typical drug store! Feel free to drop off your package and then browse the aisles for any items on your shopping list--you might discover some useful things you can find at your local pharmacy store!

DJ Drugs are the best!! Altho I always popped in, when my Rite Aid closed I switched my RXs to…read morethem......and I am so glad I did! They are courteous and helpful .the pharmacists never try too hurry you off the phone and the gentleman who delivers is so nice as well! DJ Drugs is a neighborhood gem! Sharon B. Riverdale (not California!)

Excellent service I am blessed to able to deal with owner Sanjay his staff are always polite n…read moreaccommodating deliver is available I highly recommend this pharmacy Thank Regina Valerioti

I've been taking estrogen pills for 2 years, I take one pill every two days and as everyone knows…read morewhen you're taking medication you have to be consistent I recently started working 10 hours a day and it was hard for me to physically go to this pharmacy to pick up my medication I asked them if they could deliver my medication however they kept saying yes but they didn't do that and for a week I kept calling but they kept ignoring me so I decided to transfer that medication to a pharmacy that would deliver as a was backed up and I needed to take it right away On the beginning of July I went to my doctor for refills I was given 6 refills and It was sent to Leroy Pharmacy On the day that I was picking up I called the pharmacy once before leaving work earlier the person said that it was ready I took an hour off my job I called again during my commute to make sure I don't have to wait again the person said that it was ready Got there went to the counter only for the lady on the counter to tell me that the medication was transferred to the pharmacy that I called in May, which I didn't have a problem with them doing that but they waited for me to get there to tell me! Leroy Pharmacy only transferred 2 refills the other 4 refills were deleted from the system or I don't know what they this pharmacy didn't with the remaining refills Now this is only the beginning; Comes August and the orthopedic doctor sent a prescription for pain medication to this pharmacy the first time I called they said that they didn't get the prescription. I called the doctor to send it again I did this 3 times until I realized that they were RETALIATING AGAINST ME FOR TRANSFERRING THE ESTROGEN MEDICATION TO ANOTHER PHARMACY THAT THEY COULD NOT DELIVER TO ME BACK IN MAY WHEN I REALIZED THAT AND I ASKED THEM ON THE PHONE WAS WAS GOING ON THE PERSON IN CHARGE SAID "TELL YOUR DOCTOR NOT TO SEND YOUR PRESCRIPTIONS HERE ANYMORE" This should not be allowed to happen in this country

This location is close to my home. I always call and request my refills prior to showing up. They…read morealways pick up and are nice and fully communicate. When i go to pick up my meds, it's always ready when they say it will be. No complaints. I will continue to be a customer of this pharmacy

Poor phone manners, customer service is atrocious. They definitely need to be retrained in all…read moreareas starting from the pharmacist and down.

This place is convenient for me to send back my ups returns, & buy my meds before food at food…read morebazaar or after.

One stop shop for your health care needs! Very nice staff…read moreand Dan was so helpful and informative when we desperately called looking for a way to help my sister in laws baby whom was here from overseas and had left his nebulizer and medication back home. Thank you once again for all of your help and for going the extra mile looking for exactly what we needed!

Decent location in a very nice area in the Bronx. The selection is ok and the staff here is nice. I…read morecame looking for a specific allergy free product that they did not have but made another purchase. The flower selection here is also beautiful

Amazing cvs everything you need you'll find here amazing people very nice & respectfulread more

Switched over from leroy and best choice ever. The costumer service has never disappointed me and…read morethe service is quick and easy with little to no wait. This is what quality service looks like.

Being so Close to My ...Prefered it when it was "Leroy"...Eorkers are Awesome...1 Pharmacist leaves…read moreyou with a Bad taste in your mouth!! CUSTOMER Service couldn't ask for Better!!

Not friendly customer service. Do not feel disrespected when…read morecommunicate with them, they sounded impatient and proud.

I enjoy this pharmacy better than using Walgreens. They help me and call the doctor on my behalf…read morewhen needed and they're quick. They always call me to wish me a happy birthday every year. It's the small things. I like them.

Best pharmacy around every Christmas they do something for the local kids.nice staffread more

nice people, they treated my mom ell through the yearsread more