I swear by Maria's nail skills. Her gel manicures last me about 3 weeks every time with minimal to no chipping. Her shop is very small, in the basement of 100 Federal (a corporate building) and requires check-in with the security up front. While it's likely tailored for the folks who work in the building, it's great for all who work in the financial district. The spot is cash-only but there's a BoA ATM upstairs. Maria is so sweet and her pricing is super reasonable ($35 for a quality gel mani). One nice perk: she gives you protective gloves to wear when putting your hands under the UV light to prevent exposure and damage. I used to be a regular at Natural Image when I first started working in the financial district. Then I stopped because I got too lazy with nail maintenance altogether. Since coming back, Maria said that she would be willing to patch up any chips within the first few days, on the house, as she is taking time to "learn each person's individual nail." Really outstanding service. You won't find luxe over-the top spa aesthetics, complimentary mimosas or anything like that at Natural Image. What you will find is a damn well done mani at a very reasonable price point, with superb client service from the nail techs. I highly encourage you to check this spot out if you're in downtown Boston during the work-week and need a nail refresh! read more

The women were so unbelievably pleasant and made for a lovely experience. I was able to be seen right away, after calling, and she gave me good instructions on how to get to the shop. I am just a visitor, here to get married , and I don't typically get my nails done, but Maria was sooo lovely that I fully intend to come back and visit her. Tl;dr- incredibly lovely, pleasant experience and very reasonable pricing, especially given the area. Would come back! read more

Natural Image Boston - Nail Salons Near Me - Boston, Massachusetts

Clean place. Got a gel manicure and regular pedicure. They really exfoliated my feet nicely. Located inside of a building on the bottom floor, so location may be a little confusing for newcomers read more

Natural Image Boston - Gel manicure - Nail Salons Near Me - Boston, Massachusetts

Was visiting town for a weekend, walked and Maria fit me in her schedule despite having an upcoming appointment. She was meticulous and very detailed and my nails came out just perfect! read more

Natural Image Boston - Perfect gel mani - Nail Salons Near Me - Boston, Massachusetts

Tried this place for a gel manicure for the first time and pretty disappointed, as you can see in the photos there is a lot of polish outside the lines of my nail. Overall the quality is just not there. Will not be returning. read more

Natural Image Boston - Nail Salons Near Me - Boston, Massachusetts

non-existing quality, really really bad gel french manicure. Don't think she ever made this kind of manicure before. I had gel nailpolish under mine nails and on both sides of the nail, the french tip was uneven and had dripped down on the sides. It was horrible, and I should have complained, but I didn't want her to it all over again! The lady was sweet but should stay away from manicure! Juni read more

Great service and very well priced. They fit me in last minute while visiting from out of town. Grateful! Don't be put off by the location (on the lower garage floor of a high-rise). Security got me through easy peasy, and it was super quick to get to them. read more

Loved this nail salon!! Maria did a fabulous job and was extremely thorough. I was excited to get to try the dazzle dry nail polish as well. This is a very happy customer!! read more

Natural Image Boston - Nail polish - Nail Salons Near Me - Boston, Massachusetts

Absolutely the best. Maria is fantastic. My nails look gorgeous. I can't wait to get my nails done here again when I'm in town! read more

Natural Image Boston - Nail Salons Near Me - Boston, Massachusetts

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My first time here and I love how close by it is to my job. The ladies were ready to take in my friend and I when we arrived. Mai Lee did my gel manicure. She was quiet and nice. Very quick with my manicure! There are some bubbles in my nails (meh), otherwise, she did a great job. I would definitely come back again! read more

Natural Image Boston - Nail Salons Near Me - Boston, Massachusetts

I was invited to return by the owner and I did and was extremely pleased. The technician who serviced me, Maria was great! She really did a good job and I left with the manicure I wanted. My cuticles are soft and my nails nicely buffed. It was a great experience. read more

Natural Image Boston - Great manicure! - Nail Salons Near Me - Boston, Massachusetts

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I've now been going to Natural Image regularly for the last 6 months. They have moved into a larger space in the lower level of 100 Federal Street and received the Green and Clean certification from the City of Boston. Maria, Tina and Mai Lee are my go to ladies. My gels always last two weeks and even better, when I take time off between gels and go for a regular manicure, I use the Organics line and I always get a week out of that manicure without chipping. Great stuff! Maria takes so much pride in a clean salon and can often be found cleaning when she isn't doing hair for various clients. Mai Lee and Tina are super friendly and know everyone by name. They are always eager to please and very efficient. When you have time, indulge in the spa pedicure! Now that they have the awesome pedicure chairs, it's totally worth it. Natural Image is a little urban oasis for those of us toiling away in the Financial District! read more

Maria gives a great manicure & pedicure!! Very thorough. The salon is exceptionally clean and professional. Best in the financial district!

I've been seeing Maria for years my my haircuts. Does a great job and very reasonably priced! Highly, highly recommend.

What a hidden gem!!!! Literally!! I needed a gel manicure and didn't have a "place" in the downtown crossing area. I stumbled upon Natural Image Beauty based on proximity and yelp reviews. Tina did my nails and she was excellent. I have not had this great of a mani in months and I will absolutely be returning. They are hidden in the basement/garage area and you have to check in with building security to access them so it took me some time to find them. I was a walk-in, and Tina took me right away. Good color selection, friendly staff, and I walked away with perfect nails. Tina had extreme attention to detail and made sure I was happy with my nails along the way. I can tell it would get busy during lunch hour or end of day since most of their clientele seemed to be folks who worked in the building. They also seemed to have hair cut, waxing, and I think massage services. Oh and it's $5 off your first visit - for nails at least. Will 100% be returning!!! Great job and wow this place was great! read more

Highly recommend this place! Owner was able to take my request for Saturday and I got Maria who is a lovely person! Got lost for a bit but I managed to find the place and I'm so glad to get my nails and toes done here. Maria was super nice and loves to make conversation with you and is good with attention to details. Would def. recommend having Maria and coming back here because I'll definitely come back here next time. read more

Natural Image Boston - Nail Salons Near Me - Boston, Massachusetts

The location is perfect because there aren't many (any) nail salons in the financial district. They stay open until at least 7 (or later with an appointment) where MiniLuxe in seaport closes at 5? How? I made a 6 o'clock appt, started at 605, done by 730. Maria did my toes and Lily my nails and they both did a great job. Lily took extra time to make sure my nails (that are real) looked perfect. I'm very happy w the results, timing, location and price. Thank you! read more

Natural Image Boston - Nail Salons Near Me - Boston, Massachusetts

The perfect spot to go after work if you work in the financial district. They do such a great job and are so friendly! Thank you for always giving me a great Gel Manicure!! Will continue to keep coming back. read more

It was whatever here. The lady's were super friendly and nice, but my nails turned out pretty subpar. Good place if you need to get something down quick and you're super timed constrained. However not the best if you're looking for really good quality. read more

Highly recommend! This salon is my go to, and should be a go to for any working professional in the financial district and anyone living in Boston! They take appointments and stick to them so you never have to worry about a long wait like at other salons. Pre-COVID, the salon was always impeccable and during the pandemic they've kept the same high standards and added barriers at both the manicure and pedicure stations. There is plenty of social distance and it is never crowded. I feel completely safe! Call today for an appointment - you won't be disappointed! read more

I came in and ask if they have time to do a pedicure and said they couldn't cause I don't have an appointment which is fine totally understandable. I came back 3 minutes later to see if they can do manicure instead then one of the technician turned around and snapped at me and said "no! We can't not do it" with an attitude. I was just asking. read more

I came in to Natural Image Boston to get a spa pedicure and a French manicure. I had a 10am appointment and was greeted promptly. I paid around $67 in total plus tip them $4 and they do have a $5 off discount for new members which I think is pretty good. You do have to check in with the front desk so make sure you have a form of I'd if you do decide to check them out. Maria did my feet while Mai Lee did my nails. I'll start by saying they were very nice and welcoming, I do think the space is a little small as they tend to get busy a lot. Maria did an amazing job with my spa pedicure, I think it was definitely worth the $42 however on the other hand Mai Lee tremendously fucked up my natural nails (excuse my French). At first she was confused on how to do the French manicure because I wanted the triangular design instead of the regular design. Her coworkers were trying to help her out but I wasn't pleased. She restarted and it started to look nice after a while and then I just kept staring at it dispersed while my nails were trying bc not only were they smudged which they fix but it looked disgusting, unappealing and it looks like my 8 year old brother could have done a better job. I can't believe my dumbass paid a supposedly *professional nail technician * to do this shot to my nails. I was in utter disbelief and shock. Right after I left after a long day at the salon my nails were chipping and coming off which obviously pissed me off more because It hasn't even been a full hour/24 hours and my nails started to chip and look gross like what the hell did I pay $22 , the company of the nail tech and her friends. It's honestly ridiculous. I didn't know what color to choose and I wanted brown and they kept commenting lie ewww no brown won't look good on you like How would you know? I thought the customer was always right and you usually give them what they want. After being literally coaxed and forced into choosing red to celebrate the "Christmas Spirit", I finally chose red and just wanted to get the hell out of there bc that was not great customer service. The fact that my friends is like you paid someone to do that to your nails just makes me feel foolish and it definitely pisses me off because it's like what a waste of time and freaking money Plus I freaking tipped you after your employee fucked up my nails. I will go back for the foot massage but no one in that nail salon will ever touch my nails again. Look at my nails it look so dirty unprofessional and it looks like a 3rd grader did it. read more

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I made a mani/pedi appointment. Lily did my pedicure & Mai Lee did my manicure. The salon itself is a bit hard to locate but once you find it, very easy. It also appears very clean & well kept. Lily honestly did the best pedicure I've ever had. She was extremely meticulous. You know when you're getting a pedicure & sometimes in your head you say to yourself "oh I wish they'd exfoliate that part more" or "I wish they'd clean up the cuticles a little more" but if you're like me you don't open your mouth & leave not completely satisfied? Didn't happen with Lily. I am very OCD about pedicures & I seriously have no complaint with hers. I was more pissed at myself because I didn't give it enough time to properly dry before having to leave the salon & messed up the polish myself. I will absolutely be coming back to her. The only reason the review is 4 stars is because of the manicure. My only issue with it was the paint job - mind you this is my second manicure (short nail problems) so I'm not a pro. But she didn't ensure the end of my nail was painted, so now you see a little white line of my nail tip right after the polish ends & the second coat of polish didn't cover the first coat so you can see a line on the sides of nail where the second coat didn't reach. Beyond that, Mai Lee was meticulous & the hand/arm massage was great! I would honestly give the manicure here a second shot, Both women were super friendly. I'd recommend this spot! Especially because its so difficult to find a good spot for nails in Downtown Crossing/Financial District. read more

I went here for the first time because it's right near my office. It's tricky to find bc it's in the lower level of 100 Fed but once I got down there I was pleasantly surprised. I didn't have an appointment and they saw me right away for a pedicure. 2 women came in while I was there who seemed to be regulars which is always nice to see. The pedicure came out great, the staff was very nice, and the price was reasonable. I'll definitely be going back here. read more

I visited this place after finding it here on Yelp in large part because it's a 5 minute walk from my office. I called for an appointment to have a mani and pedi. They had one within 30 minutes...great, right??? Not! I get there and they are ready for me. They escort me to the back of the shop were I expect to find pedicure chairs and baths. No such luck. They had a very uncomfortable chair and one of those portable foot baths your Aunt Judy gives you for Christmas ;o( I'm desperate, so I go along. The woman proceeds to be THE SLOWEST, albeit meticulous, nail tech I've ever worked with in my life!! Mind you, this is my LUNCH HOUR. Sixty minutes later, my pedicure is done. At that point I have an internal debate "nails or not?" It's right before a business trip and I want my nails to look good, so I decide to go for it. Forty-five minutes later and I'm done. Agggh! Cost, $45. Now, I'm okay with paying a bit more considering we are in the financial district, but I did not get a special mani/pedi nor did I get exceptional service. The same basic services near my apartment would have cost $35 max and taken no more than 75 minutes. Just when you thought it couldn't get any worse, the next morning, the polish on my right hand is beginning to CHIP! Needless to say, I was furious. Here is where things got better (thus my 3 star rating). I returned to the salon and was immediately offered a polish change by a different technician. My schedule was tight that day and I was flying out the next day, so I declined. To save my business, the owner offered me an appointment the following week (right before Thanksgiving). I think she gave me her best technician. When I returned for the polish change, I was very satisfied with the service and my polish lasted nearly a full week (unheard of with me because I am a hand washing freak). I will likely go back for a manicure...not likely for a pedicure unless they invest in the real pedicure chairs. read more

I had my acrylic nails filled at Natural Image. The salon overall is convenient and has a pleasant atmosphere. There was no wait, but I made an appointment 1 hour in advance. However, my problems with the salon are as follows: 1. The conditions were unsanitary -- none of the files or clippers were sanitized before or after their use on me...gross. 2. My technician completely botched my nails by grinding them down at odd angles. She used the corner of the drill peice, making long indented lines all over my nails, and did not make them even or flat. She ground down the acrylic so much next to my cuticles that it's actually a different color there than on the rest of my nail. Trust me when I say that they look really silly. 3. The technician was constantly trying to pressure me into making another appointment. I understand they probably want repeat business, but come on! Overall it seemed that the technician didn't really care how the nails came out, and just wanted to make as much money as possible off of me. I won't be back. read more

I got one of the best gel manicures of my life last week!!! I made an appointment through yelp and they were ready for me when I arrived. Lily (I believe) was meticulous when painting my nails to make sure they were perfect. They were so friendly and efficient! It was $35 for a gel manicure which is a little more than I usually pay, but worth every dollar for the amazing manicure. I can't wait to go back! read more

I'm writing my first Yelp review about Natural Image because I feel that it is my duty to do so. I got a gel manicure here, and I feel like I lit $40 on fire. I can look past the fact that even though I had made an appointment, I had to wait over ten minutes to get started. I can't look past the fact that the woman who did my nails had NO IDEA what she was doing. My cuticles are ragged, she needed help from another woman to figure out how to use the nail file, and I have weird puddles of polish leaking over my cuticles on three fingers. Thank goodness I chose a light color and that I have gel polish remover at home to try to clean up the mess. I even noticed some polish on my knuckle. This was by far the worst gel manicure (or any manicure) I have ever had. I work downtown and normally get my nails done in Somerville. My usual place does a great job and for much less money. Natural Image charged a premium price for this mess. Although to be fair, my friend had a decent manicure from a different technician. The woman who did my nails had not one word of English and clearly had no interest in being there. Never again. read more

This is my new go to nail salon! I work in the financial district and have tried many nail salons in the area. My favorite nail salon is pretty expensive so I wanted to find a more affordable one. I am very picky with where I get my nails done. The place has to be very clean and not reuse the tools without sterilizing. I loved seeing that they open up a sealed bag with the sterilized tools for you. I am also very OCD with how the nails come out. If I see any mistakes I end up going home and taking the color off. I have been here quite a few times and tried different ladies and loved them all. I highly recommend this place! read more

I have been here many times and always have a good experience. The owner is always on premise and is very friendly and accommodating, and technicians are pleasant, efficient and hard working, meticulous in their work. I have never had to wait for an appt. more than a few minutes. Yes, you have to go through security in the Bank of America building, but that is no big deal (unless you don't have the second that it takes), and the convenient location in the heart of the financial district far outweighs that. It is important to note that they are under new management since some of the older, less than stellar reviews. read more

Great nail salon located inside the pregnant building. The lady who did my nails, Tina, deserves all the compliments and more :) Usually the nail salons from Downtown Boston are: a) overpriced and b) the technicians don't do a good job but I can't say the same about this salon. Try it and you ll keep going back :) read more

As promised - my update on chipping. Okay, so the polish lasted (solidly) for about 3.5 days. That is a little disappointing because I've had polish last for 1 week at least and 2 weeks at most. Perhaps I should have asked for the 'no chip' base as mentioned by another reviewer. Still, I'd go back! read more

Round up to 3.5 for this place. A lot of the rating comes from the women who work there, who are all very nice and accomodating. The pedicure and manicure I got there were about a 7 on a scale of 10. The location is also amazing - right across the intersection from my building in the Financial District! If you are looking for that quick, lunch-break mani pedi fix, this is the place for you! read more

Thank you so much for the gel repair of my thumbs! Wonderful job and gracious service. 5 stars!

i can only speak to their waxing services (although i will eventually try their nail services lol) but i called this morning & made an app for an upper lip wax as i saw on their website it was $10 which is a fair price. i arrived 4 mins early & they took me immediately. the woman was adorable & so sweet. not only did she wax my upper lip, but she also waxed my lower lip, trimmed my brows to reshape them, & massaged my face all for $10... she didn't charge me anything extra and really took her time to ensure i had zero hair left on my lip (upper and lower). i gave her a $5 tip - absolutely phenomenal i feel so relaxed. 10/10 recommend. i'll definitely be coming back when needed on my work breaks. read more

Gel manicure started chipping the next day. They did offer to fix it, and the repair job was horrendous. Instead if removing and starting fresh. she put so much polish at the tips to the point that it was raised well above the rest of the nail. Started chipping again within a day. First time I went there was good, but after this I will not be back. Paid $35 with a $10 tip for a terrible gel polish job that I now have to pay someone else to take off because it's a mess. read more

I was excited about the convenience of this place being so close to my office but was disappointed. I went in early in the morning and requested a quick regular polish change. I was asked to make an appointment for noon, which I didn't mind, as I could see it's not a big place and I'm sure they get busy. However, when I came back, I had to wait a solid half hour before being served (and despite my name on the books, was never given apology nor explanation about the wait). During the session one of my cuticles got nipped pretty badly and had to be bandaged. The tech also smudged a nail and had to go back and fix it, which added even more time. The whole thing took more than an hour, after which point I was asked to pay full price ($17). I won't be returning read more

I would not recommend this place for gel nails. Supposedly meant to last 2-3 weeks and mine are starting to peel at just a week. Prices are good but quality isn't read more

I've been going to Lovely Nail in Saugus for many many years and have always been pleased with the service. Sophie the owner now has been doing my nail for awhile and she is really great. I was just there today and I am happy to say Julie is back at the shop. She is awesome at pedicures. All the girls are excellent there! The shop is very clean and very friendly too. read more

First of all, the business is located in the Bank of America building. You need an appointment and you have to provide a photo ID just to get past security. Something that was not mentioned to me when I called to ask if walk ins are accepted. I was on my lunch break and had limited time as is. Needless to say I didn't get in for services and will never go there because of this poor customer service. It is too cold to be wandering around the city looking for a business only to be denied by the building's security. If I could, I would give 0 stars. read more