I am so happy we found Robert Hall and Sons!…read more
We had a very old, but still working, HVAC system. This summer, after going through our warranty company for a check-up, the technician ended up blowing our compressor. We then spent four visits trying to get the AC working again. It never did. Unfortunately, we realized too late that we had been completely scammed.
While trying to get it fixed in August, we were also ghosted by another company right in the middle of a heatwave. Needless to say, I was stressed and overwhelmed. At that point, we decided to replace the entire system because we no longer trusted putting more money into repairs.
That is when we called Robert Hall and Sons.
Mike came out for an estimate, and right away, we felt like we were in good hands. He patiently answered all of our questions and, true to his word, we had a written estimate a few hours later. The estimate we received was beyond reasonable.
After we submitted the signed contract, we were scheduled for installation about a week out. A few days later, I saw that another extended heatwave was in the forecast. After everything we had just gone through, I was not prepared to go through it again without working AC. I explained the situation to Mike, along with our HOA requirements, and he worked with us to make sure everything could be done as quickly, quietly, and efficiently as possible.
His crew was amazing. They worked quickly, but thoroughly, and had the entire system installed in under three hours. I honestly could not believe how smoothly everything went.
I cannot stress enough how professional Mike has been throughout this entire process. After the nightmare we had just experienced with other companies, it was such a relief to finally deal with someone who was honest, responsive, and did exactly what he said he would do.
We now have a new HVAC system, a cool house, and peace of mind. Most importantly, we trust that if anything does go wrong, Robert Hall and Sons will be there and make it right.
I would absolutely recommend Robert Hall and Sons. After everything we went through this summer, finding a company we can actually trust means everything.