I had problems with my all-in-one computer's fan and went to best buy (Geek Squad) and was told…read morethey could not provide me the service to replace my fan, so they suggested PC 911. At first, I was hesitant but decided to take the chance. I met the store's owner (Angel) and he troubleshooted my computer which he thoroughly went over the issues with me. One of the several things that impressed me was how Angel does one to one service for all his customers and the appointments are set up to be very user friendly via emails and texts. When I picked up my computer, he tested it in front of me to confirm that the problem was solved, and that the computer was running fine. My overall experience was exceptional, and I would highly recommend this store. Angel was very professional, transparent and his experience shows through his work. The prices are great, and the customer service is outstanding. I am a very satisfied customer and will not go anywhere else. By the way it says a lot if Geek Squad suggests this store so my advice to general population, skip Best Buy and just come to PC 911.

The person who owns the shop is always so friendly I've been coming here for a couple of months and…read moreit's been great. Last time I came to fix my MacBook and he got it done in a short time span.

If you want to feel like you're walking into a back-alley sting operation instead of a repair shop,…read morethis is the place for you. After ignoring my emails and texts, the staff greeted me at the door by asking if I was the police. Not exactly the 'customer service' I expected. They refused to fix my device (which is listed on their site) and rushed me out the door. Total lack of transparency and extremely suspect vibes. Protect your data and go literally anywhere else.

Miami Nerds is the only place my wife and I trust for Mac repairs. They've helped us multiple…read moretimes--most recently saving my MacBook Pro after serious water damage. They've also repaired my wife's MacBook Air and replaced the battery in my older MacBook Pro, which still runs great after 10 years! Juan and Pamela handle everything in-house, from micro soldering to data recovery, and works on all kinds of tech--not just Apple. The service is fast, professional, friendly and reasonably priced. Located in Miami Beach, they also offer mail-in options. Highly recommended! --Kevin A.

Mike did an AWESOME job restoring our computer and ridding it of a very bad virus. I do recommend…read morehim. Very professional and can do work remotely though a safe site is , work is done in a timely manner. YOU WONT BE DISAPPOINTED. Lupe Garcia Plantation, FL

From the owner: Virus Removal & Tuneup, Wireless Network Setup, Tune-Up & Optimization, Driver Installation, Full…read moreSystem Restore, Windows Errors, Performance Issues, Hardware & Software Installation, Data Backup, Data Recovery, Computer Upgrades, Computer Training

The service was excellent with rapides and professionalism, Fidel was very friendly and helpful…read moreclarifying all my concerns I am very satisfied with the service

From the owner: In today’s digital landscape, efficient IT management is crucial for maintaining productivity and…read moreensuring your operations run smoothly. At Get IT Help, we offer a range of services to support your technology needs, including: Proactive Monitoring and Management: We keep an eye on your systems 24/7, identifying and resolving issues before they affect your business. Remote IT Support: Our team is just a call away, ready to assist with any IT challenges you face—no matter where you are. Enhanced Security Solutions: Protect your data with our comprehensive cybersecurity measures, including regular updates and patch management. Efficient Backup and Recovery: Safeguard your critical information with reliable backup solutions designed to ensure business continuity. Scalable IT Services: We understand that every business is different, so we tailor our services to fit your specific needs and growth plans.

Amazing!! I took my old laptop to get service. It was fixed…read morewithin 48 hours. The customer service is impecable, I highly recommend this place. Thank you!!!

This was the absolute worst service I have ever received…read more 1) Service was terrible. I didn't get a single response to my questions or need for updates. The only time they reached out was when they had a question about the payment. 2) I simply asked for my keyboard keys to be made less sticky. They didn't fix the problem at all. I NOW have to take it back to another technician. 3) A week after I left my computer at the store, once they said they had fixed it, they called and said that they had lost my password. I told them multiple times what it was and texted it to them. They said it didn't work and asked me to come down. Once I was there, they said they got it to work. This was the absolute biggest waste of money I have ever spent. And the biggest biggest waste of time. I 100% don't recommend this service, and please don't book an appointment with them. My technician was called Darian. I don't know if it was his fault, or the fault of the company - probably both. but I was shock by the deception and unreliability.

Jorge is a life saver! After a Spill accident on my laptop last week, it kept turning off. Jorge…read moreexplained to me right away that liquid will often cause irreversible damage to the motherboard and our game plan became stopping further damage + data recovery. Jorge knew what to do to dry my laptop safely so that we could stop further issues and get it switched back on for an extended time. We were able to save/transfer all of my data as well as obtain my notes from the notes app to transfer into another device. Needless to say- Jorge saved the day!! He was so kind and patient to work with, and he made sure to explain everything to me every step of the way. Not only that, he offers a reasonable service price compared to other locations I looked at. Highly recommend.

Service was quick, affordable, and done with care. What a breath of fresh air dealing with a…read morebusiness that clearly cares about their customers. HIGHLY RECOMMEND

Quoted me $899. flat rate (meaning that this was what I was going to have to pay no matter what!)…read morefor a USB flash drive recovery and tried to claim that the process was extremely difficult and that no one else could handle it as well as they. Ended up going with another outfit and paid less than half what I was quoted by SERT, and when I informed "Todd" from SERT that I had paid $400. (which would have been $300. with the outfit I went with, except that my drive was encrypted so it cost an extra $100.) and recovered all of my data, Todd replied (after-the-fact of course) that I would have paid less with them, which is absurd based on that he was arguing beforehand about how his $899. fee was reasonable. It would appear that there are "two" Todds, because sometimes he replies with somewhat helpful messages and other times seems to be irritated and writes negative emails that appear to stem from insecurity and resentment that other companies out there are thriving charging far less for the same services. My advice would be to avoid SERT at all costs - from what I can see, this is another of those outfits that gets hold of your broken drive and then extracts whatever they can from you. My review is based on the inconsistent quality of customer service and that they quoted me $899. and assured me that no one could do the job for less, and then had the gall to try and claim that they would have done it for less, after I did find another outfit that did do the job of 100% data recovery. Very unprofessional attitude. In sum: this is how the "data recovery game" works: most all of these guys are more crooked than a barrel of snakes and will extract as much as they can out of you once they have your drive. Some will quote a very low initial price and then once they have your drive will quote something like three hours of work at average $300. per hour - others like SERT will quote you around a thousand right from the getgo - in sum, most of these guys try to get the magic figure of around $1000. from you. If you can, as I did, find a place with great reviews and a flat fee that is reasonable, go for it. Yes, data recovery is not cheap, yes it will cost you a few hundred dollars, but no, there is no reason to pay more than that, not even for "chip off" USB drive recovery, it still should not cost more than a few hundred dollars. Do not pay more than a few hundred regardless, hold your ground, and you won't go wrong. I gave them two stars (versus just one) because SERT was up front about price gouging - versus some of the others that lure you in with some hope that they will charge little, and then end up charging as much or more than SERT anyway. P.S. Be wary of five star reviews for companies that come from Yelpers with just a few reviews....

Look, data recovery is not cheap. Todd was up front that he may not be able to save everything, but…read moreasked what types of files we would like to prioritize. Our external hard drive with over a TB of data was 80% recovered and the turnaround time was less than 24 hours. The 20 years of videos, photos, and music was worth every single penny. Yes, there are cheaper places out there, BUT my IT friends all had the same recommendation, SERT. I did a Yelp quote with another business and even they recommended SERT. I would absolutely use Todd again. Again, yes it is super expensive, but this man has an amazing skill set and it is worth the price.

I encountered WeRecoverData after looking for a data recovery service for my two 1 TB RAID 0…read moredrives. I was firstly advised "The first step is to have our engineers examine the RAID in order to determine the steps required to complete a successful recovery, the time frame needed and the cost. This evaluation is free and without obligation," yet was charged $95 for "SSD Evaluation Fee" (possibly what they called a diagnostic fee) before even sending the drives. I chose to send the drives to their Orlando location, two hours away, but when I asked about their offer for a free shipping label they sent me a Fedex label for Miami. When I asked about this, they said the Orlando location was just a forwarding location and the lab itself is located in Miami. At Fedex, I paid $10 to have the item wrapped in bubble wrap and boxed proper. A few days later, they quoted $2400+ for recovery. I declined. They said it would be $37 to send the drives back through USPS Ground Advantage. When I received the drives, they were in a thin bubble mailer with a generic 'Fragile' sticker on it. Overall, I was completely dissatisfied with such service. Personally, I also found their customer service lacking in warmth and their written documents geared towards throwing off less-technical clients. I went with a competitor who quoted $700 all inclusive and they were successful.

all data was recovered from my dropped hard drive, very professional service. thank you for WRD…read moreteam for all the hard work.