Brought in our computer to be fix. They sold us our old CPU…read moreas a new one. Computer was full of errors.

If all my problems could be solved this fast and painlessly…read more... I reached that point in my life that I no longer want to aggravate myself programming or solving computer/iphone/ipad/Mac issues. I don't even want to go to YouTube to figure how to do something. I am glad I found Computes IT Solutions. They sent me Angel, who has a name that describes him well. I had a long list of things I wanted to fix, change or improve, and not just limited to my 3 Apple devices, backups, sync, etc, but also restoring lost music, programming a new vacuum-robot cleaner, etc. Angel was quick, efficient, helpful and very kind. I plan to use them always from now on

03/2026 Rating: 5.0…read more That feeling when you realized that your phone is done-zo! I. Nearly. Died. Long storty short, my phone fell and briefly got wet. It was a Sunday afternoon and ts been raining buckets nonstop. Ran to AT&T, the young worker there, zero desire to provide customer service. Informed me that they do not schedule a tech to come to your home or work or in the middle of Walmart to fix your phone anymore. That I now I have to make an appointment and go to an Asurion facility and get it fix there myself and that I will pay an addition fee despite paying monthly for insurance. Ridiculous! Despite telling her that I have insurance, she did not really listen. She should've just advised me to go straigh to Asurion instead of keeping me there, trying to sell me an upgrade. I was ready to call T-mobile. STORE: Inside building is just an empty room with a costumer service counter and a wall of accessories for sale. They do all the repairs in the back. No decor whatsoever, just couple of chairs. The store is clean and they were sweeping the floor and was getting ready to mop near closing time. CUSTOMER SERVICE: In my desperation, I took a chance and drove to this location in the rain with 45 mins till they close. The store looked closed from the outside and I nearly died again. But, as soon as we entered, Joey came out and asked what's wrong and right away he diagnosed that I just need a new screen. He assured me that it would only take about 15 minutes, as long as I have my icloud information. Racking my brain, he returned not even 10 minutes later with my cellphone screen alive, bright and working!!! I was able to enter my icloud info and Joey promised 10 minutes. And he delivered! I am amazed. This has to be pure luck. He saw how stressed out I was and he made it his mission to fix it. I told him my experience at AT&T and asked how if they no longer do house calls and he said that is false. AT&T should have given me that option, something like choose mobile repair or something like that and I would've been able to schedule for someone to come to my work the very next day. Basically he told me that I could've done all of this at home via the website. So now I feel stupid, but really people, just do your job. 5 Stars for Joey's excellent customer service. He listened, he found a solution, he showed empathy and he was efficient. It was a horrible day, but in less than 30 minutes, he managed to save the rest of my Sunday. Thank you!

Phone had warranty by Asurion. The instructions that were given to me online weren't clear but…read morereferred me to this location. The front desk man was very vague and not helpful at all and actually brushed me off. I called back Asurion and had them cancel my claim and took the phone to Allin1fix in Leisure City. They had the phone up and running in 30mins without having to change any parts. The technician charged me peanuts for his time. I was so grateful I gave him extra.

So I dropped off my laptop because the screen broke. Although there were some challenges I am super…read moregrateful they did everything possible to fix my computer. My only recommendation is to have a back up computer in the case the repair gets delayed!

Took my son's gaming computer for service and we were very impressed with the fast and honest…read moreservice. The owner performed the repairs herself and was super helpful and her prices were fair. I highly recommend this store for all your pc, laptops, and phone services, even broken screens.

Honest and knowledgeable! Thought I'd lose my computer for several days, but, Robert had my…read morecomputer diagnosed and repaired the very next day. Thanks Robert.

From the owner: Computer repair service. Credit and debit cards accepted…read more Hardware and software repair Emergency services available on weekends Se habla español.

HORRIBLE!! customer service was too poor for me to justify using them. asked about pricing and he…read moretold me he couldn't diagnose. i said "so if its a failing power supply cant you plug another one in to verify" (which is how you verify a psu failure 90% of the time) and he yelled and asked me if i was telling him how to do the job. i said no i was asking and hung up. HORRIBLE SERVICE

Jorge is a life saver! After a Spill accident on my laptop last week, it kept turning off. Jorge…read moreexplained to me right away that liquid will often cause irreversible damage to the motherboard and our game plan became stopping further damage + data recovery. Jorge knew what to do to dry my laptop safely so that we could stop further issues and get it switched back on for an extended time. We were able to save/transfer all of my data as well as obtain my notes from the notes app to transfer into another device. Needless to say- Jorge saved the day!! He was so kind and patient to work with, and he made sure to explain everything to me every step of the way. Not only that, he offers a reasonable service price compared to other locations I looked at. Highly recommend.

I had problems with my all-in-one computer's fan and went to best buy (Geek Squad) and was told…read morethey could not provide me the service to replace my fan, so they suggested PC 911. At first, I was hesitant but decided to take the chance. I met the store's owner (Angel) and he troubleshooted my computer which he thoroughly went over the issues with me. One of the several things that impressed me was how Angel does one to one service for all his customers and the appointments are set up to be very user friendly via emails and texts. When I picked up my computer, he tested it in front of me to confirm that the problem was solved, and that the computer was running fine. My overall experience was exceptional, and I would highly recommend this store. Angel was very professional, transparent and his experience shows through his work. The prices are great, and the customer service is outstanding. I am a very satisfied customer and will not go anywhere else. By the way it says a lot if Geek Squad suggests this store so my advice to general population, skip Best Buy and just come to PC 911.

The person who owns the shop is always so friendly I've been coming here for a couple of months and…read moreit's been great. Last time I came to fix my MacBook and he got it done in a short time span.

I requested an estimate to install six cameras and was given an initial price quote. Afterward,…read morethey informed me that an on-site inspection was required, which cost $300. They came out for the inspection and then doubled the original price. Because of this drastic price increase, I was unable to move forward with the job, and they kept the $300 inspection fee. Very disappointing experience and misleading process--I do not recommend them.

This was the absolute worst service I have ever received…read more 1) Service was terrible. I didn't get a single response to my questions or need for updates. The only time they reached out was when they had a question about the payment. 2) I simply asked for my keyboard keys to be made less sticky. They didn't fix the problem at all. I NOW have to take it back to another technician. 3) A week after I left my computer at the store, once they said they had fixed it, they called and said that they had lost my password. I told them multiple times what it was and texted it to them. They said it didn't work and asked me to come down. Once I was there, they said they got it to work. This was the absolute biggest waste of money I have ever spent. And the biggest biggest waste of time. I 100% don't recommend this service, and please don't book an appointment with them. My technician was called Darian. I don't know if it was his fault, or the fault of the company - probably both. but I was shock by the deception and unreliability.

What went well? Everything, every-time. Juan and Pamela have helped salvage my computers that…read moreothers would say, "throw away" They are kind and prompt with their communication. I will always bring my computers and cell phones to Miami Nerds. Keep it local and bypass the big companies.

Miami Nerds is the only place my wife and I trust for Mac repairs. They've helped us multiple…read moretimes--most recently saving my MacBook Pro after serious water damage. They've also repaired my wife's MacBook Air and replaced the battery in my older MacBook Pro, which still runs great after 10 years! Juan and Pamela handle everything in-house, from micro soldering to data recovery, and works on all kinds of tech--not just Apple. The service is fast, professional, friendly and reasonably priced. Located in Miami Beach, they also offer mail-in options. Highly recommended! --Kevin A.

Great overall IT support and very knowledgeable about IT security and helping my company be…read morecompliant. They answer the phone immediately and are able to help ASAP love working with this company.

IT support and network infrastructure. CyberSecurity consultations available great service overall.read more

I employed "Skals IT" to speed up my laptop and fix the "no sounds" out of speakers or headphones…read moreissue it recently had. Had happened in the last two days, were working and just suddenly stopped working. But did work to an external source like extended screen. The good - he accessed my laptop by remote connection and he cleared a lot of bloatware with CC Cleaner free version. And did get my laptop to run better. But he couldn't get my sound to work on on speakers or headphones and after uninstalling and reinstalling Realtek drivers a few times, he stated that the sound-card must have failed on the laptop, which either requires a used motherboard to be fitted (because new aren't available) or buy a new laptop. The bad: So I did some digging and found an app called "Fortrek for windows". I paid for one year's service and "Fortrek" went right through my laptop, cleared up more junk on it AND updated every driver that was out of date. It rebooted my laptop after all processes and guess what? My sound is now working on the speakers and on the headphones perfectly.

Wonderful TV hanging / installation! Professional, did great work! They were friendly and nice to…read morework with too.