I had problems with my all-in-one computer's fan and went to best buy (Geek Squad) and was told…read morethey could not provide me the service to replace my fan, so they suggested PC 911. At first, I was hesitant but decided to take the chance. I met the store's owner (Angel) and he troubleshooted my computer which he thoroughly went over the issues with me. One of the several things that impressed me was how Angel does one to one service for all his customers and the appointments are set up to be very user friendly via emails and texts. When I picked up my computer, he tested it in front of me to confirm that the problem was solved, and that the computer was running fine. My overall experience was exceptional, and I would highly recommend this store. Angel was very professional, transparent and his experience shows through his work. The prices are great, and the customer service is outstanding. I am a very satisfied customer and will not go anywhere else. By the way it says a lot if Geek Squad suggests this store so my advice to general population, skip Best Buy and just come to PC 911.

The person who owns the shop is always so friendly I've been coming here for a couple of months and…read moreit's been great. Last time I came to fix my MacBook and he got it done in a short time span.

If you want to feel like you're walking into a back-alley sting operation instead of a repair shop,…read morethis is the place for you. After ignoring my emails and texts, the staff greeted me at the door by asking if I was the police. Not exactly the 'customer service' I expected. They refused to fix my device (which is listed on their site) and rushed me out the door. Total lack of transparency and extremely suspect vibes. Protect your data and go literally anywhere else.

Miami Nerds is the only place my wife and I trust for Mac repairs. They've helped us multiple…read moretimes--most recently saving my MacBook Pro after serious water damage. They've also repaired my wife's MacBook Air and replaced the battery in my older MacBook Pro, which still runs great after 10 years! Juan and Pamela handle everything in-house, from micro soldering to data recovery, and works on all kinds of tech--not just Apple. The service is fast, professional, friendly and reasonably priced. Located in Miami Beach, they also offer mail-in options. Highly recommended! --Kevin A.

Mike did an AWESOME job restoring our computer and ridding it of a very bad virus. I do recommend…read morehim. Very professional and can do work remotely though a safe site is , work is done in a timely manner. YOU WONT BE DISAPPOINTED. Lupe Garcia Plantation, FL

From the owner: Virus Removal & Tuneup, Wireless Network Setup, Tune-Up & Optimization, Driver Installation, Full…read moreSystem Restore, Windows Errors, Performance Issues, Hardware & Software Installation, Data Backup, Data Recovery, Computer Upgrades, Computer Training

Communication & Trustworthy. Pablo got my hard drive and…read morewithin 48 hours he responded and referred me to another company which would charge fairly. Prior to that Salvage data was charging me $3,400.00 to recover my data.

From the owner: We offer flexible technology services for all your personal or business needs at reasonable prices!…read more We are a reliable and trustworthy Information Technology services and support provider with over 30 years in the industry. We help, support, guide, manage and service clients on a wide range of matters including server installation/configuration, virtualization systems, network infrastructure, security, data recovery, client workstations, and even custom built gaming computers.

This is the most unique concept I've ever experienced for an Apple Store. I was greeted by Manuela…read morewho worked expeditiously to get me lined up with a genius care, professional. She checked in with me periodically to let me know how things are moving along, and I really appreciated those updates. I was helped by Sir Alain, who had superb customer service from start to finish. In addition to being knowledgeable and patient, I genuinely felt like he was looking out for my best interest without trying to upsell me anything. With the precision of a surgeon he trouble shots issues with my phone, and I am exceedingly happy with the purchase that I made. I also had a chance to speak to the manager Steven. He took time to ensure everything went well, and we had a conversation that was personable and welcoming, but interesting Apple products and fitness tracking wearables. The kind of experience that keeps you coming back and expressing loyalty to a company because of the way you're treated: exceptionally well done folks

Stopped in here so I could buy a new MacBook Pro. Had checked online and the model I wanted was in…read morestock. This location wasn't the closest to my hotel but I figured parking would be easier at a mall vs downtown Miami. Decent sized store in a corner location. Closest parking was valet but there weren't any visible attendants. Got to the store, quite a few people in the store, no employees available as they were with other customers. Saw a sign to pick up orders. Figured that would be the fastest way given the lack of available employees, but the model I wanted was now sold out. so no new MacBook Pro for me.

Jorge is a life saver! After a Spill accident on my laptop last week, it kept turning off. Jorge…read moreexplained to me right away that liquid will often cause irreversible damage to the motherboard and our game plan became stopping further damage + data recovery. Jorge knew what to do to dry my laptop safely so that we could stop further issues and get it switched back on for an extended time. We were able to save/transfer all of my data as well as obtain my notes from the notes app to transfer into another device. Needless to say- Jorge saved the day!! He was so kind and patient to work with, and he made sure to explain everything to me every step of the way. Not only that, he offers a reasonable service price compared to other locations I looked at. Highly recommend.

Service was quick, affordable, and done with care. What a breath of fresh air dealing with a…read morebusiness that clearly cares about their customers. HIGHLY RECOMMEND

Jose was incredible. He set up our Ring doorbell and alarm system with ease, walked me through…read moreeverything, and was extremely flexible when scheduling. Definitely recommend working with Jose on any alarm installations.

Jose was excellent. I didn't have a particularly complicated set-up but his communication in…read moresetting up the appoint was excellent, he showed up on time, and he gave me specific advice regarding new hardware that would greatly increase my network and wifi speed in my two story 4,000 sq. ft home. He then came back a couple of days later and installed everything and made sure that my server was connected and everything ran properly. For apple devices only capable of 5 ghz wifi band, I got an increase from about 120mb to about 250 mb. On Devices capable of using the 6 ghz band, I went from 120mb to about 700mb. Then he helped set up my work server so that other employees could access my billing database so that I did not need to have a complicated and manpower intensive way of getting everyone's data into the master file. He went above and beyond the call of duty, was knowledgeable and professional. Highly recommended.

Everything went well ! Jeremy fixed our computers' printer,…read morewas just a super smart and nice young man ! Highly recommended!

Unfortunately, I tried to book multiple sessions to help repair my pc and the communication was…read morepoor. Agreed on price and date and no agent was assigned to help.