Shout out to Tina, Beth and Bowen for their teamwork and service. Have had a wonderful experience…read morethus far and therefore would recommend Samson for your property needs. - a happy Customer :)

Requested Documentation to be filled out by Adam Anderson for his clients who are looking to move…read moreout of one of his homes. Adam explained he didn't want to scan/ sign the documentation. Which only would have taken 5 mins of his time. I guess since he's not getting paid to do so it's a waste of his time It's crazy how his profile says " I live helping others and teaching the industry I cherish" but can't take 5 mins of his time to fill out one piece of paper and sign Adam is lazy and rude especially if it not benefiting him in his favor - be careful working with him. I'd prefer to work with someone respectful and customer service oriented who doesn't hang up the phone on people requesting important documentation that can affect people's livelihood. Clearly started out the gate too fast.

To Whom It May Concern,…read more I am writing to formally lodge a complaint regarding the unprofessional conduct and deceptive marketing practices of your company. I have been subjected to an incessant volume of marketing texts and phone calls. Despite my explicit requests to be removed from your contact list and for the harassment to stop, your staff has responded by laughing and hanging up the phone. This behavior is entirely unacceptable and unprofessional. Please immediately cease all communication with me and remove my contact information from your database. I will not engage in business with an organization that demonstrates such a lack of integrity, particularly regarding significant assets. Regards, Gene Parmesan

Sarah and Debbie are both amazing Realtors. I love their team concept and process. We send all of…read moreour friend and family in the DC metro area to them.

Contacted this agency about a rental on rent.com. The woman answering the phone at 703-815-5700…read morecollected the property address (with some difficulty--she seemed to have some trouble understanding me) that I was calling about. Then she refused to answer me about the availability. Instead asked for my name. When I gave first name only, she asked if she could have my last name. I politely declined and asked again if the property was available. She ignored my question again and asked if the phone number I was calling from was a good contact number (!). I did not confirm, just gave up and ended the call. Talk about not taking a hint. VERY aggressive. I then received an unsolicited call a few minutes later from someone else representing the agency--Jordan (no last name)--from a 571 number. He didn't know what I had called about. I didn't ask to be called back, so there was some confusion while we pieced it together. I had to dig to figure out he was from the same Keller Williams office I'd called. I told him what happened and he explained that the woman answering the phones probably wasn't qualified to give me the information I requested. While that may be the case, she never said anything like that and I don't appreciate the way she handled my call. I also don't appreciate the way she passed the message without my permission and without the necessary details. I asked him about the property I had initially found and he said he'd have to call me back. He did so, to his credit, called again and said it was 'no longer available.' Both of his calls came from two different numbers than the one I had called initially. The property listing seemed too good to be true--a SFH in rural Fairfax for $2200. I wonder if this is a real listing or just a way to generate phone leads. I see there is another review under a different office phone number that indicates robocalls could be an issue from a Keller Williams in Chantilly. I wonder if it's the same people. This all basically meant a lot of wasted time and frustration for me. Very typical these days. Sure seems it may be another agency wasting the time of the good people of the area who are just trying their best to find a home in an unbelievably difficult market.

It's unfortunate that in this day and age, with the technology that exists, agents believe it's…read moreokay to go ghost on clients. I understand that it is a hot market and there is a huge competition out there. But when you continuously call, send texts and emails, trying to find out where your offer stands, and they still have no decency to respond, it really shocks me. I am hoping that no other home buyer has to go thru what we had to with G. Bailey. It was truly disappointing that this person couldn't address any of our messages.

I won't give you the long story but 10 stars for our manager Michelle. I lost my unit key and fob…read moreand had no back up which turned me into a ball of anxiety. Calmly and so willing to help Michelle found my keys and a fortune cookie in my car. I'm handicapped and need supplemental oxygen to breathe so she retraced my steps and was a godsend. Thank you for being here Michelle, you are simply the best. Michelle works for the Isabella and all tenents.

Snow removal was a complete disaster in our DMV neighborhood ! I email the company manager 2 times…read moreand never heard back ! She obviously doesn't know what she is doing or simply doesn't care ! I think it's the latter!

Completely non-responsive and in my opinion unethical practices. settlement took place; deed was…read morerecorded, money to the seller was disbursed less than what was documented on the ALTA. Attorneys had to get involved. This caused a lot of unnecessary stress. Thank goodness the seller's law office noticed the mistake. However, it took awhile to get corrected because Cardinal Title was not reachable or communicative.

This summer I had to deal with Cardinal Title and then again this week. I have found Madysen to be…read moredismissive, lacking in her responses and then the overall rudeness of her responses. That was just my most resent experience. I have sold / bought over 12 homes and 2 used Cardinal. I have had only 2 experiences with Cardinal and I guarantee if the next buyer wants to use them, I'll put it in my contracts that they can not use cardinal.

Home Visit has had it's day as a good company. They have totally messed up the last two photo…read moresessions we did with them and there is no one to talk to to get it straightened out. The one person I could speak with was abrupt and unhelpful. I asked if there was someone else I could speak with and he told me there was no one else available. It is so disappointing! I spoke with a few other Realtors who have already moved on to other companies and shared them with me. I have an appointment with one of them tomorrow! If you are thinking of using HomeVisit think again as you will most likely be in for a frustrating and unsupported experience.

I have used this company for 20 years and the change in management has resulted in terrible service…read more- photos edited poorly, shots not taken of obvious features - like the exterior of a home, photographers always running late, non communication - I could go on but you get the point. I will never use them again!

Very disappointed in their customer service. I needed a clarification during a very stressful time…read morewhen I was getting ready to sell my house. There was an outstanding balance on my HOA acccount that had to be settled before I could go to closing. I called and left a message twice looking for a clarification for this charge. The call was never returned.

I know, I know...."WTF dude, you're NOT giving them a one star rating???" Yes, but hear me out…read more I'm not sure that I've heard of any HOA company that anyone has been absolutely 100% thrilled with, so the playing field is already pretty low in that respect. However it's all about the people you interact with, AND how you treat these people. A lot of homeowners go into any exchange with an HOA company with a chip on their shoulder, and it's easy to forget that the folks on the receiving end of this are also human. So. As you read this, you actually might start to wonder why I gave only four stars and not five, and the reason for that is because Sequoia has been a little slow to catch up to the digital age: it took a loooong time for them to stop sending those ridiculous paper vouchers for us to make our dues payments and to also not charge extra fees for taking online payments, so I had to administer a ding for that. Also, they are a bit stringent on their "inspections" - sending nastygrams to people for putting their trash out early because they're going out of town the next day? C'mon, that is NOT going to reduce property value. But I digress... The good part of all this? Our neighborhood's rep, Shannon Cook. Shannon is definitely no dummy, so while I wince to say it I am sure she knows she's probably reviled by some members of our neighborhood just for the very nature of the job she has to do. But what those folks don't know or appreciate is just how well she does it. Several years ago I unwittingly (read: dumbly) volunteered to serve a 3-year stint on the board of directors for our HOA, and in doing so I got a front-row seat to seeing all the things that Shannon does for our community on behalf of Sequoia. She is extremely methodical, very organized, and - as I alluded to earlier - sharp as a tack. Having served that term on the board I came to understand and appreciate just how ignorant, entitled, and downright rude some of my fellow neighbors are. And while the board I served with were on the receiving end of some of that ire, Shannon took the brunt of it....with the patience of a f*#@ing saint. Since then, when listening to some of my neighbors complain about their interactions with Shannon, I realize that in the vast majority of the cases they are entering into those exchanges already in the wrong. So when she responds to them with the facts and the established rules/bylaws, she's immediately the enemy. It's a no-win. What a lot of my neighbors don't see is how tirelessly she works at this job. It is NOT a 9-to-5 job, and she is at every single evening HOA meeting, coming to the neighborhood on weekends to meet with contractors, and responding to communications from community members and her colleagues well outside of normal business hours. Witnessing all this for quite some time and seeing how much time she puts into our neighborhood, I was absolutely floored to find out that our neighborhood IS NOT THE ONLY ONE SHE MANAGES. She is keeping up this same level of service for other neighborhoods as well, so I have no clue when this woman sleeps. So five stars for Shannon acting on behalf of Sequoia, but the caveats from the Sequoia company I called out above make it four.

Worst treatment from JENNIFER COLEMAN. Horrible communication , Uncaring, lazy, lack of respect for…read moretime, made me feel like dirt. It took 4 times of her disrespecting me to the point I am beyond fed up. I kept staying quiet. I kept getting disrespected. The nicer I was the more she pushed me down to the bottom of her priority list and value. and my value was zero to her as a human. She was sending the wrong listings I didn't complain. I asked her to please send the other ones. Then she was sending rentals. Then listings in the wrong state. I pointed out to her. I've been beyond patient and got nothing but denial and her gaslighting me telling me she didn't send the wrong areas when I clearly am looking with my own eyes and they are there. The nicer I was the more shed I guess thought I was a pushover and could just keep cancelling past minute. On top Of this she wasn't scheduling any showings for me and cancelled meeting TWICE !!!! I texted her and she still was gaslighting me telling me the listings dod not include erroneous info. The listings that were there were unclear if they were preach built or new construction. I asked. She said she would let me know . She didn't. Then she cancels the appointment again so she can go help someone else I guess a juicier deal just arrived at her and she shoved me aside like dirt to take her other appointment after cancelling prior and me re arranging to meet her time. I have never ever dealt with this level of cold uncaring service from anyone. She literally has no regard for me as a human being and zero respect for my time.

This horrible saga with Jennifer Young's realty group largely pertains to one of her employed…read moreagents, Jovan Vidulovic. He represented sellers of a home, discussed multiple offers with multiple potential buyers but then subsequently refused to communicate the majority of those offers to the seller he was representing. Ultimately the seller was deceived into accepting a lower offer than others submitted, and the home went to a flipper connected to Jovan and his team. Further proof of this unethical, if not illegal, behavior can be seen by Jovan and Jennifer now representing that very same flipper who's desperately trying to sell the same property after polishing a turd! And, unfortunately, this flavor of behavior seems to be business as usual for these "professionals;" see another review posted that required legal action when this team refused to abide by contractual obligations!

This is the WORST management company! I would give zero stars if I could. They are incompetent. I…read moresent mandatory HVAC inspections last year and it took 2 months and an Issue they created on the portal for them to read the email. Now they have changed the rules and demand owners upload last years inspections or they have threatened to get a locksmith and open my unit and have the HVAC inspected all at owners cost. With the monthly fee over $771/month that is their job and I should not have to waste an hour of my time to fill out forms and upload last years inspections but I did and now they have posted a letter they are going to break in next week if someone is not home. I received no confirmation from my submissions and no response to my emails. I have called and they say they do not see the information in their portal. I sent them the old emails and a screenshot of the submissions in the portal. This is harassment! I was hoping the board would change management companies again as it seems they do every year or so but I cannot wait and going to sell this condo hopefully this spring.

One of the worst property management companies-- and that is saying a lot. Ridiculously rude, and…read morethat is if you are lucky actually get ahold of them, which could be a whole subject of another negative review. I highly recommend finding out if the HOA uses this company before buying into a neighborhood, unless you are super into headaches and grief.

This letter will serve as my very high letter of recommendation for real estate agent and broker…read morePhilippa Main. She assisted my brother and me with the sale of our parents' home in April 2022. I have worked with many real estate professionals on several transactions over the years and can say with confidence that Philippa is one of the best I have ever used. Philippa has the qualities that make her an extremely successful and effective agent. We found her extremely knowledgeable and well-attuned to the super fast-changing market of early 2022. She was always attentive to our concerns and very responsive to questions, often responding immediately no matter the time. She showed great attention to detail enabling the sale to be made in less than a week. Our mother had recently passed away and we were raw with grief. Furthermore, we live in California, so it was even more important that we could rely on someone like Philippa to take the reins from beginning to end and that is exactly what she did. She was able to interpret and solve all the questions pertaining to our mother's Trust without the need for outside lawyers, and this was a great convenience to us. We also feel that we got the highest price possible for the house based on her pricing strategy and advice. Philippa exceeded our expectations in every way. The sale went very smoothly and we closed on time. I would not hesitate to recommend Philippa to anyone in need of a listing agent or for the purchase of a home. We interviewed three other agents before deciding on Philippa and she did not disappoint. Every detail was perfect, from the fantastic professional photos, the listing description, to the impeccable transactional aspects leading to the close of escrow. In a nutshell, she is a top tier professional, intelligent, tenacious, fun and talkative, bright and conscientious. If you need an agent/broker then hire Philippa Main. You won't be disappointed.

When getting our property ready to sell in Florida, we worked with Philippa. She was extremely…read moreknowledgeable about the market and helped us price it appropriately. She has one of the best response rates and follow through that we have experienced in our history of buying and selling multiple homes. We would recommend her to our friends and family for sure!