Very well stocked organized store. The person who helped me was very knowledgeable, but very…read moreabrupt. They should treat customers with more respect and I believe sales would increase. Kindness is appreciated.

On July 26, 2020, my wife rented a wheel chair for 2 weeks - 7-26-21 to 8-9-21. We needed a left…read moreleg extension support. Marianne charged us for a 2 week chair rental but charged for a 1 month leg extension rental. When she realized that she did this, she told us she would issue a pro-rated refund on the leg extension if we returned the chair before the 1 month leg extension rental. She made notes to that affect on her rental form. We returned the chair on 8-9-21. We explained the situation to the unfriendly man at the counter. He took the form to the back to confer with Marianne. He returned to say they would not issue a refund on a 'standard' 1 month rental on the leg extension. In spite of the fact that they charged us for 1 month rental of the leg extension even though we indicated up front we only needed 2 weeks rental, we only used it for 2 weeks, and Marianne made notes on their rental form of their mistake. I am led to believe that we were lied to about the prorated refund. I enlisted the BBB's help to gain a prorated refund but their inquiries to Sooner Mobility have gone unanswered as of 9-7-21.

If you want reliable fast home-town Tulsa service for your durable medical equipment, then New…read moreFrontier Medical is the place for you. They have the friendliest staff and will find any way possible to get you the supplies you need. This company is growing like crazy and it's because of the quality care they give each individual.

I had a truly negative experience with this office. I had a really hard time reaching them by…read morephone during and after office hours. They also charged me a late fee, when my payment was late in direct effect of them abruptly moving offices.

Very kind and quick fix on a stair lift chair. The service tech provided a quick resolution and…read morecompleted an entire service of our unit. I would highly recommend them.

After my wife had knee surgery she had great difficulty going up and down our stairs. We read…read morenumerous reviews and decided on the highly rated Bruno Elite Indoor Curved stair lift. We learned that 101 Mobility in Oklahoma City and Tulsa were Bruno Preferred dealers. Our friend had a Bruno stair lift installed by 101 Mobility years ago and still loves it. So we contacted the OKC office who did a thorough job taking measurements and photos of our staircase that has seven steps up to a landing, turns 180 degrees, then has seven more steps up to another landing. We decided to have parking zones installed at both the top and bottom of the stairs so that the chair would always be off the stairs when not in use, and would be safer when getting on and off the chair. So there was a 90 degree curve at the top of the stairs and a 180 degree curve at the bottom of the stairs for the chair to get off of the stairs and stop at the parking zones. Everyone that we worked with at 101 Mobility was courteous, knowledgeable and very professional. Christina, Jennifer, Melissa and Daryl were able to answer all of my questions and alleviate all of the concerns that I had about this rather complicated curved stair lift installation. Three weeks after signing the contract the stair lift was perfectly installed by Kirk and Josh who happened to be former U.S. Marines. The installation was made without a hitch between Christmas 2016 and New Year's Day, and we are delighted with our new stair lift. We couldn't be happier with the folks at 101 Mobility! As a retired U.S. Air Force member myself, I appreciate their humorous reply when I asked the installers Kirk and Josh if it was true that they were former Marines. Their reply was "Yes, our boss likes to hire people who don't complain!"

Great place to stop in and talk about your mobility needs !!!! Friendly staff and lots of product…read moreto look at

If there was a "0 Star" option I would select. I'm a local business owner who owns several…read moreproperties in the vicinity. I eat at trenchers deli a few doors down everyday, today I parked close to his business which was completely empty and had about 20 parking spots available. I parked here because it was away from others and in the shade. He immediately came out angry that a young man parked in front of his store and claimed all of the parking was for his disabled customers. I proceeded to ask him if I was parked in a handicap or bothering anyone. He was very belligerent, I'm very un-confrontational so much obliged to have you stop yelling and nagging at me. I politely said I would move, not here to cause drama or issues. I would recommend going to any establishment except this o (no matter what your selling/buying) just to receive respect and a friendly customer experience. Very Un-Tulsan

Reese's Medical Equipment is a good store that provides excellent services and a wide selection of…read moreproducts.

Started off bad when they had to exchange my chair 3xs because of the wrong size. I was in rehab…read morewhen I received my new chair (been in a wheelchair for a long time) so I was pretty excited to have a new one. Then the text started wanting payment ok I mad e payment only to come next month same amount due, I called the office spoke to a not very knowledgeable person, but I finally was told this was a rental. Not once was I told this was a rental, no paper work saying so or verbal when the chair was left. Bad business in my opinion, communication is the key to any good business.

Lack of caring for the customer? That is how I would classify this company. After the death of…read morethe person using the equipment, I called in and scheduled a pick up of the rented equipment. it was set for a Monday 1 to 5. That time slot came and went. I called in about 4 to see why no one had even called me at that point, was on hold 15 minutes while they tried to figure out why . They admitted that they could see the ticket when i had set up the pickup but it was not transferred to the driver that day. I ended up taking it to them that Wedneday where I met a woman waiting on a customer service person. She could never get anyone on the phone so she drove down to handle it in person. it was a billing problem that had been going on since August of 24. Oh to top things off, the company that I guess does the owning or something, RoTech started calling me the day after the missed pick up leaving voice mails threatening legal action if i didn't return their equipment since I had missed the scheduled pick up time. American Medical didn't even have the decency to tell Rotech they messed up. I do not recommend.

I have been given 6 phone numbers to call to be setup as new patient, faxed by my Dr. 3 times my…read moresleep study, 0 return calls, and 1 month later NO CPAP supplies. I do not ever recommend this supplier. It is going into the second month, and documents need to be reviewed another 5 days. I have given my mask type and machine type to 4 different customer service reps. This is unbelievable. I know the delivery will be wrong next.

Rude people that hang up on you. I had a CPAP repaired over…read morea year ago & still do not got it back. I ordered supplies weeks ago & never got them. No service or care for the DISABLED here.

My mom needed a way to bring her 40 lb power wheelchair (Pride jazzy carbon) in and out of her car…read moreeasily, without having to rely on having somebody else with her. We initially tried to have a local shop look into the Speedy Lift (which we saw online), but they didn't think it work based on their past experience with installs of this product on Tesla Model X. My husband found YouTube videos by Mobility One showing the exact solution that we needed (Speedy Lift by Adapt Solutions & the Asento seat lift). He reached out to William to get more information, and I must say that this process went very smoothly. We are in CA, William is in Oklahoma. We shipped the car to him, and he was able to complete the install in less than a week. It took longer to ship the car than to get William's part done! We loved the product, and William and his team are professional, skilled, and easy to communicate with. Also, my mom also is super impressed with how easy the lift is to use, and she is thankful that she can now have more autonomy when going out and doing her errands. I highly recommend going to Mobility One for ADA accessibility needs, whether it is for the same product or another, he will get the job done and help you find a solution that works for you.

William at Mobility One has helped me out numerous times on different vehicles and always have…read morereceived quality work and great customer service. Even with accessibility parts or vehicles that he has not had much experience in, he takes his time to do it right without making you pay for extra time. I would recommend Mobility One to anyone needing their services.

Shout out to Handicap Vehicle Services who ALWAYS takes care of our special needs vehicle. Carol (…read moreService Mgr. ) does a fantastic job of keeping everything on track including our van maintenance needs. You get a reminder card when needed and also a Thank You letter with warm thoughts after service completed. They really care about you and keeping your vehicle maintained. Our sales guy , Kelly Jones, will always come by waiting room and say hello and ask how we are doing. Seriously.... that is personalized customer service. THANK YOU! We really appreciate you and especially Adrian who takes care of our vehicle every time. You are the BEST!

writing this review to say how much respect have for the staff, and the ethics and great customer…read moreservice they treated me and my dad with. quick back story, several years ago my dad was diagnosed with alzheimer's disease, he was doing fine for several years then suddenly his health got worse very quickly. since his current vehicle was no longer sufficient to be able to handle a wheel chair, had to obtain suitable "wheel chair" friendly/accomodating tramsportation. thank God was able to find a great 2000 chevrolet full size express conversion van at classic chevrolet in claremore. however, the van did not have a wheel chair lift/ramp, but the gentleman at classic chevrolet suggested using "handicap vehicle services unlimited" (hvsu.com) and said they had referred several customers there and always heard back that they did great work. the gentleman from classic chevrolet was sooo right. upon arriving to "hvsu" we were greeted warmly and then upon telling them our problem they showed us the various options and wheel chair lifts they suggested. all the various wheel chair lift options were great but we had extremely limited financial resources, especially with the unexpected expense of the 2000 chevrolet full size express conversion van. thanked then for their time and was about to leave when one of their staff suggested consider a "floor model" demo wheel chair lift they had just brought back from using at several floor demo shows. they said it was brand new and only been used a few times as a demo at a some floor demo shows. they said it just had few scratches but came with same manufacturers warranty as new one, and they said they would discount the price since it was a floor demo show wheel chair lift model. I said a few scratches wouldn't bother us, cause we were going to put some scratches on it when using it anyway, and the discounted price was incredible, and allowed us to be able to afford it. sadly, my dad is no longer with us, but "hvsu" and the wheel chair lift they installed allowed my dad and I to spend and enjoy several more years together that we may not have on trips, outings, etc., if it were not for the great staff at "hvsu", and the wonderful wheel chair lift they installed on the 2000 chevrolet full size conversion van. did I fail to mention they threw in "free" handicap stickers for the rear bumper and wheel chair lift side doors. realize this review is a bit long and wordy but wanted to give full credit and description of the great staff and customer service received from "hvsu". may God bless and keep the great staff at "hvsu" for their kindness, ethics, and great customer service. thank you God for leading us to "hvsu".