Very well stocked organized store. The person who helped me was very knowledgeable, but very…read moreabrupt. They should treat customers with more respect and I believe sales would increase. Kindness is appreciated.

On July 26, 2020, my wife rented a wheel chair for 2 weeks - 7-26-21 to 8-9-21. We needed a left…read moreleg extension support. Marianne charged us for a 2 week chair rental but charged for a 1 month leg extension rental. When she realized that she did this, she told us she would issue a pro-rated refund on the leg extension if we returned the chair before the 1 month leg extension rental. She made notes to that affect on her rental form. We returned the chair on 8-9-21. We explained the situation to the unfriendly man at the counter. He took the form to the back to confer with Marianne. He returned to say they would not issue a refund on a 'standard' 1 month rental on the leg extension. In spite of the fact that they charged us for 1 month rental of the leg extension even though we indicated up front we only needed 2 weeks rental, we only used it for 2 weeks, and Marianne made notes on their rental form of their mistake. I am led to believe that we were lied to about the prorated refund. I enlisted the BBB's help to gain a prorated refund but their inquiries to Sooner Mobility have gone unanswered as of 9-7-21.

If you want reliable fast home-town Tulsa service for your durable medical equipment, then New…read moreFrontier Medical is the place for you. They have the friendliest staff and will find any way possible to get you the supplies you need. This company is growing like crazy and it's because of the quality care they give each individual.

I had a truly negative experience with this office. I had a really hard time reaching them by…read morephone during and after office hours. They also charged me a late fee, when my payment was late in direct effect of them abruptly moving offices.

Great place to stop in and talk about your mobility needs !!!! Friendly staff and lots of product…read moreto look at

If there was a "0 Star" option I would select. I'm a local business owner who owns several…read moreproperties in the vicinity. I eat at trenchers deli a few doors down everyday, today I parked close to his business which was completely empty and had about 20 parking spots available. I parked here because it was away from others and in the shade. He immediately came out angry that a young man parked in front of his store and claimed all of the parking was for his disabled customers. I proceeded to ask him if I was parked in a handicap or bothering anyone. He was very belligerent, I'm very un-confrontational so much obliged to have you stop yelling and nagging at me. I politely said I would move, not here to cause drama or issues. I would recommend going to any establishment except this o (no matter what your selling/buying) just to receive respect and a friendly customer experience. Very Un-Tulsan

Reese's Medical Equipment is a good store that provides excellent services and a wide selection of…read moreproducts.

Started off bad when they had to exchange my chair 3xs because of the wrong size. I was in rehab…read morewhen I received my new chair (been in a wheelchair for a long time) so I was pretty excited to have a new one. Then the text started wanting payment ok I mad e payment only to come next month same amount due, I called the office spoke to a not very knowledgeable person, but I finally was told this was a rental. Not once was I told this was a rental, no paper work saying so or verbal when the chair was left. Bad business in my opinion, communication is the key to any good business.

Lack of caring for the customer? That is how I would classify this company. After the death of…read morethe person using the equipment, I called in and scheduled a pick up of the rented equipment. it was set for a Monday 1 to 5. That time slot came and went. I called in about 4 to see why no one had even called me at that point, was on hold 15 minutes while they tried to figure out why . They admitted that they could see the ticket when i had set up the pickup but it was not transferred to the driver that day. I ended up taking it to them that Wedneday where I met a woman waiting on a customer service person. She could never get anyone on the phone so she drove down to handle it in person. it was a billing problem that had been going on since August of 24. Oh to top things off, the company that I guess does the owning or something, RoTech started calling me the day after the missed pick up leaving voice mails threatening legal action if i didn't return their equipment since I had missed the scheduled pick up time. American Medical didn't even have the decency to tell Rotech they messed up. I do not recommend.

Despicable the way they treat customers face to face and I've been with them over a decade. Today…read moreI wanted to email a picture of a mask so they knew for sure what I now had been prescribed. They will do nothing to accommodate you. 1. Refused to provide an email address. 2 They game the system by generally making you wait much longer to get your supplies from a warehouse on the East coast, thus stretching out your next eligibility date out 10 days. 3. Don't ever go to their store near closing time, they get nasty, even if it is a pick up. I'm giving up on them. BTW it's ok for me to drive almost to Broken Arrow to show them a picture vs. checking the prescribing doctor. At least we have options for other providers.

I have been given 6 phone numbers to call to be setup as new patient, faxed by my Dr. 3 times my…read moresleep study, 0 return calls, and 1 month later NO CPAP supplies. I do not ever recommend this supplier. It is going into the second month, and documents need to be reviewed another 5 days. I have given my mask type and machine type to 4 different customer service reps. This is unbelievable. I know the delivery will be wrong next.

My mom needed a way to bring her 40 lb power wheelchair (Pride jazzy carbon) in and out of her car…read moreeasily, without having to rely on having somebody else with her. We initially tried to have a local shop look into the Speedy Lift (which we saw online), but they didn't think it work based on their past experience with installs of this product on Tesla Model X. My husband found YouTube videos by Mobility One showing the exact solution that we needed (Speedy Lift by Adapt Solutions & the Asento seat lift). He reached out to William to get more information, and I must say that this process went very smoothly. We are in CA, William is in Oklahoma. We shipped the car to him, and he was able to complete the install in less than a week. It took longer to ship the car than to get William's part done! We loved the product, and William and his team are professional, skilled, and easy to communicate with. Also, my mom also is super impressed with how easy the lift is to use, and she is thankful that she can now have more autonomy when going out and doing her errands. I highly recommend going to Mobility One for ADA accessibility needs, whether it is for the same product or another, he will get the job done and help you find a solution that works for you.

Awesome group of people, friendly, knowledgeable and very professional! I highly recommend them to…read moreanyone that needs modifications to their vehicle!