Very well stocked organized store. The person who helped me was very knowledgeable, but very…read moreabrupt. They should treat customers with more respect and I believe sales would increase. Kindness is appreciated.

On July 26, 2020, my wife rented a wheel chair for 2 weeks - 7-26-21 to 8-9-21. We needed a left…read moreleg extension support. Marianne charged us for a 2 week chair rental but charged for a 1 month leg extension rental. When she realized that she did this, she told us she would issue a pro-rated refund on the leg extension if we returned the chair before the 1 month leg extension rental. She made notes to that affect on her rental form. We returned the chair on 8-9-21. We explained the situation to the unfriendly man at the counter. He took the form to the back to confer with Marianne. He returned to say they would not issue a refund on a 'standard' 1 month rental on the leg extension. In spite of the fact that they charged us for 1 month rental of the leg extension even though we indicated up front we only needed 2 weeks rental, we only used it for 2 weeks, and Marianne made notes on their rental form of their mistake. I am led to believe that we were lied to about the prorated refund. I enlisted the BBB's help to gain a prorated refund but their inquiries to Sooner Mobility have gone unanswered as of 9-7-21.

I do not recommend this place. Went there with a friend last Saturday. The lady was not friendly…read moreand did not empathize at all with my friend who has had RA for a long time and would like to get a light foldable scooter (which apparently does not exist)...

I've worked with this company more than one and feel very secure that they know what they're doing…read more They do have a lot to offer as well.

Great place to stop in and talk about your mobility needs !!!! Friendly staff and lots of product…read moreto look at

My mom needed a way to bring her 40 lb power wheelchair (Pride jazzy carbon) in and out of her car…read moreeasily, without having to rely on having somebody else with her. We initially tried to have a local shop look into the Speedy Lift (which we saw online), but they didn't think it work based on their past experience with installs of this product on Tesla Model X. My husband found YouTube videos by Mobility One showing the exact solution that we needed (Speedy Lift by Adapt Solutions & the Asento seat lift). He reached out to William to get more information, and I must say that this process went very smoothly. We are in CA, William is in Oklahoma. We shipped the car to him, and he was able to complete the install in less than a week. It took longer to ship the car than to get William's part done! We loved the product, and William and his team are professional, skilled, and easy to communicate with. Also, my mom also is super impressed with how easy the lift is to use, and she is thankful that she can now have more autonomy when going out and doing her errands. I highly recommend going to Mobility One for ADA accessibility needs, whether it is for the same product or another, he will get the job done and help you find a solution that works for you.

William at Mobility One has helped me out numerous times on different vehicles and always have…read morereceived quality work and great customer service. Even with accessibility parts or vehicles that he has not had much experience in, he takes his time to do it right without making you pay for extra time. I would recommend Mobility One to anyone needing their services.

Very kind and quick fix on a stair lift chair. The service tech provided a quick resolution and…read morecompleted an entire service of our unit. I would highly recommend them.

After my wife had knee surgery she had great difficulty going up and down our stairs. We read…read morenumerous reviews and decided on the highly rated Bruno Elite Indoor Curved stair lift. We learned that 101 Mobility in Oklahoma City and Tulsa were Bruno Preferred dealers. Our friend had a Bruno stair lift installed by 101 Mobility years ago and still loves it. So we contacted the OKC office who did a thorough job taking measurements and photos of our staircase that has seven steps up to a landing, turns 180 degrees, then has seven more steps up to another landing. We decided to have parking zones installed at both the top and bottom of the stairs so that the chair would always be off the stairs when not in use, and would be safer when getting on and off the chair. So there was a 90 degree curve at the top of the stairs and a 180 degree curve at the bottom of the stairs for the chair to get off of the stairs and stop at the parking zones. Everyone that we worked with at 101 Mobility was courteous, knowledgeable and very professional. Christina, Jennifer, Melissa and Daryl were able to answer all of my questions and alleviate all of the concerns that I had about this rather complicated curved stair lift installation. Three weeks after signing the contract the stair lift was perfectly installed by Kirk and Josh who happened to be former U.S. Marines. The installation was made without a hitch between Christmas 2016 and New Year's Day, and we are delighted with our new stair lift. We couldn't be happier with the folks at 101 Mobility! As a retired U.S. Air Force member myself, I appreciate their humorous reply when I asked the installers Kirk and Josh if it was true that they were former Marines. Their reply was "Yes, our boss likes to hire people who don't complain!"

I have MS, and National seating and mobility has been amazing to help me find what works best for…read moreme. They worked with my insurance and with my doctors office. They also has a physical therapist and provider to help you get approval if needed. I highly recommend.

They are incredibly slow..I have been waiting eight months so far and still no word about my new…read morechair. About a month ago started calling every day. Still no chair or news of when I might get it. Very frustrating. Losing patience. Contacting an advocate. Must have help.

Despicable the way they treat customers face to face and I've been with them over a decade. Today…read moreI wanted to email a picture of a mask so they knew for sure what I now had been prescribed. They will do nothing to accommodate you. 1. Refused to provide an email address. 2 They game the system by generally making you wait much longer to get your supplies from a warehouse on the East coast, thus stretching out your next eligibility date out 10 days. 3. Don't ever go to their store near closing time, they get nasty, even if it is a pick up. I'm giving up on them. BTW it's ok for me to drive almost to Broken Arrow to show them a picture vs. checking the prescribing doctor. At least we have options for other providers.

I have been given 6 phone numbers to call to be setup as new patient, faxed by my Dr. 3 times my…read moresleep study, 0 return calls, and 1 month later NO CPAP supplies. I do not ever recommend this supplier. It is going into the second month, and documents need to be reviewed another 5 days. I have given my mask type and machine type to 4 different customer service reps. This is unbelievable. I know the delivery will be wrong next.