The only reason they get 1 star is because I couldn't put 0 stars. They got sent a prescription for…read morea walking boot for a fractured foot 4 times 3 different days then proceeded to tell me that they have never received it and even if they did it would be 7 days before insurance would approve it even as an emergency. Even though it's a push of a button to get and approval through my insurance. They need to retrain their staff or get new ones.

After months of not getting any answers for items that my father needed, I finally got help from…read moreRomina, she went above and beyond to figure out what needed to be done to get my father the items he needed. Thank you Romina!!!

I recently purchased a power lift chair for one of my elderly family members from The BONE Store…read moreand am glad we have such a nice accessibility equipment store in town. While we had done some research beforehand, the staff was very helpful in ensuring we had the model which best suited our needs and budget. It was nice to be able to try out the chairs in person and was interesting to see what other equipment they offer which could be helpful later on down the road. Samantha helped us out and was very knowledgeable and helped us make sure we were covering all our bases. The extra delivery and installation fee was well worth it with how heavy and clunky the power lift chair is. I'm usually a figure out the logistics of installation myself to save some money, though I am glad I went with them taking care of delivery and installation for me. It is great to know we have such an accessibility equipment store like this in town, and even better to know my loved ones are more comfortable in their home thanks to the equipment they provide.

They were very helpful with my hand braces. Items are more expensive, but excellent qualityread more

Great pharmacy with friendly staff! They've always been reliable and consistent. Highly recommend!read more

Came here for a wheel chair for my grandma. The staff was great and very helpful. The chair was…read moreunder $200 and super helpful for my grandma to be able to go places. Easy to fold up and put in the car after a couple tries. Little hidden in this medical center but you can't miss it once you drive in a bit.

I started using a CPAP machine and it took three months for me to receive it. All my details were…read morecorrect, but they sent it to my old address. After contacting them, I discovered they had indeed used the wrong address. I verified that all my information was correct, and they sent it to my doctor's office. I eventually found out that they had sent it there, and, finally, it was sent to me. I had enrolled in the automatic supply delivery service, but I received a call from Apria saying that my insurance had not approved the supplies. They asked me to contact my insurance, and shortly after that, it was approved. The supply is always delayed, wasting the client's time, and it seems to be a hardship for the company to send the supply despite being approved by the insurance company. This company needs to develop common kindness and accuracy when sending their equipment. Hope they will acknowledge they are dealing with humans whose medical needs rely on the equipments.

I would give a lower review, if possible. I ordered C-PAP…read moresupplies from Apria and they put me on auto-ship without my consent. The mask that I received did not come with the headband to attach the mask to my face. I contacted Apria and requested they send me the strap needed to make the mask usable. They billed me and my insurance for the full correct order. Apria asked me to use the old clip and strap and assured me that the full mask would come with my next order. I received my next order which also did not come with the strap making the mask unusable. When I contacted Apria again it was past 30 days so they refused, once again, to correct the defective order and provide the part that was missing and paid for. The first person I spoke with disconnected our call. The next person "Shy" was very rude, refused to connect me with a supervisor and then hung up on me. The 3rd time I called I spoke with Martin who continued to leave me on hold and told me after 19 minutes coming back every few minutes to put me on hold again and tell me that a supervisor was not available. He then told me that a supervisor would call me back. I have not received a return telephone call.

James, the owner is very accommodating and is very nice to work with!…read moreHis customer service is great, he's knowledgeable & his price on my GoGo mobility scooter was the best we found both locally & on the internet. We will definitely recommend this business to anyone needing mobility transportation.

James was very helpful! I rented a scooter for my husband on a vacation we were having and it was…read morein a remote area of Cambria California and it was delivered on time and worked great! Thanks for your help James!

My lift chair was malfunctioning consistently within the first 9 seconds of operation. I decided…read moreto use a search engine to find a firm in the Inland Empire Service area. The search brought up LiftTech Solutions where I used the Websites Q/A auto search feature. I entered my ChairLift problem during the mid evening timeframe; and, was surprised when a "Live Person" responded to my request for services. A appointment to service my lift chair was made for the next day. Needless to say, I was surprised with the quick response. "Rudy" arrived "on time" and analyzed the problem and solved the problem within 90 minutes where my complete system was analyzed and repaired. Rudy explained every step of the repair. There were no surprises when his solution fixed the problem and it is now running very smoothly. Thank you, Rudy, for the "Quality Service!"

I was able to get two refurbished units within a reasonable time of scheduling. I sent pictures and…read moresome measurements, so he came fully prepared. Gives thorough instructions on the safety features, maneuverability and the remotes.

The owner and his son are just the best. Both are so kind and helpful. I appreciate Chuck and how…read morequickly he accommodated my needs. His service is 5 stars. He provided more than ever expected. I highly recommend you rent for Santa Barbara Mobility. Thank you Chuck and Johann. Elisa Liehr

Had a girls weekend planned in Solvang and one of our friends has a bad knee. SB Mobility saved the…read moretrip! Picked up a GoGo scooter, fit it into the SUV and cruised around with ease. Quality equipment and reasonable pricing. Communication and employees were A+. Highly recommend this business for all your scooter mobility needs while in SB area!