Every time I come I'm warmly welcomed. 99% of the employees are friendly and helpful…read more I've only experienced one male employee who, after being asked for a "butterfly" needle, proceeded to jab it in my arm. And after I flinched, asked if I was okay. Other than him, I've have nothing but positive experiences with them. In fact, there is another LabCorp which is 1/2 the distance from my house, but because of said interactions with these employees, I'll continue to go to this one. After all, I've been coming to this particular location for years.

Lousy hrs. A wait even with an appt-----------------------------------------------------zread more

I've been going to the Quest Office at 2198 15th Street for the longest time--perhaps 20 years! It…read morehas always been a wonderful location with wonderful people. It does make me a little sad that the staff there now have to work so much harder, handling billing and check-in requests on top of their primary role as phlebotomists. That extra load seems outside the scope of their professional focus. Fortunately, even with these added responsibilities, the staff remain incredible. They are skilled, gentle--it never hurts me--and they are consistently warm, encouraging, polite, and clear in their explanations. I especially want to give a shout-out to Genesis, who was genuinely warm and curious about my weekend. She lit up when I told her how much I enjoyed seeing the play Nine to Five this past weekend, and that made the whole experience feel even more personal and human. The office itself is beautiful and clean, and Genesis even took her own time to put up some cheerful Hello Kitty printouts that brightened the walls. One suggestion that might make the space even more soothing would be to add some local artwork. Perhaps nearby artists might be willing to loan or donate pieces--something calming that would also showcase community talent. I think this would enhance an already excellent patient experience. I often tell my friends that if they need to get blood drawn and have the time, this is the office to visit. The only other teeny-tiny improvement I'd love to see would be the use of bandage wraps like they have at UCSF--ones that don't pull hair when they come off, which would be a relief for those of us with, shall we say, more arm hair

The phlebotomist was excellent. However, the office itself was sloppy and dilapidated. Cords were…read morestrewn about, the walls were scuffed, the signage was poorly done, and the check‑in iPad barely worked, with no staff available to assist.

The Strut Center is great: they offer free STI testing…read more Sexual health for the queer community is certainly something that's top of mind for me and recently I participated in the final AIDS/Lifecycle, a 7-day fundraising bike ride from San Francisco to Los Angeles. The money raised during this bike ride, directly funds initiatives that the Strut Center offers and I'm proud to see my fundraising dollars invested in such important causes.

I'm a patient at Strut Magnet. I saw SFAF workers ridicule a silver-haired long-term survivor…read more Worse, the SFAF workers said they were targeting the man because he's white and they're bipox - like they had a free pass? If the opposite happened, the SFAF workers would be dismissed. Other workers saw it and did nothing. Does SFAF give workers a free pass to target individuals for being of white? We're born this way.

Two clerks in the Pharmacy had NO IDEA what PRC is, the other said he he'd never EVEN(his emphasis…read moreof the word, not mine) HEARD OF THEM... Excuse me? The director, Soona?, called the next day and all she had to offer was a line of PR crap that had been vetted by them. She answered no questions and offered no help, even though I asked repeatedly, she just went into "I'll bring it up at a staff meeting" mode. I'm SURE that there is better available than that, I just got the wrong three people. The next day I called back, same we don't know huh the same Mariah quote that is so tired AHF Pharmacy employees have NO IDEA how to work with PRC........is it like some feud back waaay up yonder that you never hear/heard about? IT MAKES NO SENSE, like giving a steak to a chicken What happened here, anyone know why they're so obtuse??????? Alex is extremely helpful and polite, but AHF/PRC, all y'all need to digger this out for the communities you serve and do such good work in

AHF has been hit hard from Covid. The front desk staff and pharmacy are always amazing. Trying to…read moresee my same Dr 2 times consecutively is impossible. Literally a different Dr. Or at less only a RN to refill scripts. Unfortunately my las visit on January 28, 2022 was one that has put an end to my 20 years as a patient, thanks to so called Dr. Lara West, from the LA AHF recently transferred to Seattle and supposedly "helping out" at the San Francisco clinic. This rent a Dr was not only insulting and clearly no happy with her transition to Seattle and now SF, she clearly had a chip on her shoulder no bed side manner. Only was interested in my prescriptions I'm currently on, and the meds "she" feels I don't need fTom my releasing Neurologist of 5 years regarding my Epilepsy she stated wasn't In my records she had. The appointment was originally for a rectal Pap smear. Yet she was only concerned with her opinion on my Neurologist long term therapy, THC therapy and clonazapam 1 mg and 1 mg Xanax as needed for auras. I've suffered from tonic clonic seizures since I was 33. I'm now 52. 6 years seizure free! Yet off all first baseline AED that literally ruined my quality of life. She refused to listen to anything that I had to say from my past and pressured me to return to a neurologist, not to mention that could take up to 6 months or longer during Covid to get to one as stated by my primary care Physician, and just steamrolled me about her personal agenda and refused to respect my team of 5 neurologists in 2 States that have helped me along my journey of being weened off all these toxic meds and left on a regimen of the least amount of seizure meds that work in suppressing my seizures. She treated me as if I was a drug addict pill chaser which if anyone knows me. I've fought to get off of as much medications Drs have put me on for said issues. Ms. West was only concerned with a std screening and bullying me regarding if I even actually have epilepsy! At this point I walked out of her makeshift office and refused her request to have my labs done. No thanks. I have great health insurance and an amazing Primary care Dr I'm returning to. Now it made sense why the pharmacy gave me a call a week before to tell me that this Dr is causing issues with patients by refusing to refill any meds that aren't hiv related. Yet you don't have to be hiv + to be a patient and all my scripts have always been handled by AHF as they need state funding for patients like myself and literally took over my scripts years ago along with my primary care Dr receiving all my records and labs from AHF. Ms West then went on to try to scare me? With comments about the devastating shortage of qualified Doctors that I'm going to experience like none ever seen before. WTF? I'm now locked in a room with a 40 year old disgruntled Dr without a practice judging me and try to use fear tactics. For?? I can only imagine, to get rid of as man good patients so as to where we don't return so Ms West can go back to Seattle. I looked forward to seeing my caretakers at AHF. I made a day of going into the City. Especially during the pandemic. It gave me something to look forward to. Sadly until they are able to find a Dr that can stay I won't return. There's been at least 5 Drs this year. I've never had any issues with any of them including the Medical Director Dr that said something like this will not hap. Ever other Dr has been a plea to see. I feel sorry for the staff clearly their hands are tied n they need to save their job as well. Unf for Ms. West. I have nothing but time on my hands to make sure that this is reported to AHF corpo and the Director of Doctors for AHF. I'm not to be had by anyone who only wants to change the quality of my health care in 10 minutes of meeting with absolutely zero information other than their perception. She could do everyone a favor and not return to. "Help" at our clinic! FYI. DOCTOR West. Isn't a doctor at all. She recently took a 16 month online course for a DNP! She's basically a glorified Nurse. Who acts like a power tripping Dr! Shame on this woman for not being honest with the patients!

Couldn't have been more pleased. I understand how…read moreeveryone's needs are singular and subjective however my experience was top notch. Josh was patient, sincere, skilled and thorough. This is urgent care not a primary care facility and honestly wasn't expecting much. In the end was blown away. Highly recommended when you're in need of quality medical attention.

Went for strep/covid test after several days 103+ fever. Appointment took 90 minutes for a swab…read morethat takes 30 seconds because they have exactly 1 physician and they take walk-ins that apparently go on forever. They also were out of all rapid tests so they said they'd have the results back in 24-48 hours but didn't. I have not gotten the one thing I came in for and have no transparency or way of knowing when the ETA is. They don't respond in the carbon app at all.

The phlebotomist who drew my blood yesterday was amazing!! She was so kind, professional, and…read moreskilled that I barely felt the needle. She made the experience much easier and I want to give her the biggest shoutout.. I wish I got her name..... but she was the only one working on 6/22! Based on previous visits, I expected to be in and out quickly and parked in a 30-minute spot. However, I waited over 30+ minutes to be seen, which was stressful since I didn't want to leave to add time to the meter and risk missing my turn. I was also fasting for a lab draw so I was a little hangry. And, it took about a month to get this appointment, which is much longer than I've experienced in the past. What is going on? I'm luckily healthy, but it makes me worry for those who need lab routine draws. The phlebotomist was the only staff member working, which likely contributed to the delay. She provided excellent care, but the clinic could clearly benefit from additional staffing and improved scheduling.

Quite the inept and unprofessional company, at least in their administration. It didn't start well…read morewith their online appointment; had to book way in advance, and then when spots & times were availalble and chosen, next screen said sorry, not available. except they were. tried to book a dozen appts, all said not available until I checked my email and got notices for 10 confirmed appointments meaning I had to go back & cancel the extra ones. lame software. next, date was finally here and fasted the night before, got down to Valencia with a "Temporary Closure Notice" for renovation week of 5-24 through 6-2 on the window in the week of my confirmed appointment. did they email to alert me? NO. just a wasted trip. Reading the other poor reviews, renovation seem to be their thing. Sign recommended next closest location: Post St, NOT the closest, then below that 15th st. Went there as a walk-in. No one to greet you except an iPad. Employee hiding in her vestibule unseen, waiting to engage with the computer. If I didn't walk back, who knows how long I'd be ignored. Such a poor experience all around.

I have trained with Rick for over 7 years. I started with him to help the pain from pinched nerves…read morein my neck from occupational demands. He has expertly trained me to strengthen the posterior muscles in my back and neck, resolving the pain, and preventing it from recurring for 6.5 years now. I don't worry about that hazard anymore, while my colleagues continue to suffer. When I met Rick, I had not anticipated how holistically he would change my life for the better. He discusses his latest learnings (he's always learning) each session with such enthusiasm and insight, its remarkably infectious. Not only has he helped my physical well being, he has been a spirit guide for mental, psychological and interpersonal well being as well! Throughout our visits, he has transformed my understanding of nutrition, wellness and my relationship with food for the better. I feel empowered and equipped to make the right life and food choices to fuel my body to feel a decade younger. Rick has become a dear friend and essential element to my quality of life. He has transformed my life for the better, during our fun and entertaining sessions. No matter how tired or spent I feel when I arrive to a session with Rick, I ALWAYS feel better when I am done than when i started: physically, mentally, emotionally and holistically! Investing in myself with Rick has been the best money and time I have ever spent. Naveen Chandra, MD

Listen, it's very simple here. If you truly want to be healthy, take direction from an expert and…read morejust work with Rick. I can't think of a high enough recommendation for him. Objectively, I'm physically stronger and the healthiest I've been in my adult life right now. I wouldn't be able to say that if I hadn't spent most of the last two years working with Rick. Apart from reversing my hypertension and stabilizing my (diabetic prone) blood glucose, I have also uncovered my self-limiting beliefs about who I could be. I feel comfortable and confident walking into my gym and putting together my own strength routines based on the impeccable guidelines and guidance that Rick has given me. He's a patient teacher, a steady comrade, an enthusiastic student of life, and the best choice you could make for optimizing your current fitness goals, or turning your health worries into a success story.

After a traumatic experience getting a blood draw for my 2 year at a lab, our doctor recommended an…read moreat home Appt. I had no idea where to go and I happened to speak with the scheduler at Bay PLS and she eased my mind. She said they had an experienced tech who had extensive experience with children. My wife and I were very nervous but the whole thing went amazingly. No tears, no drama and over in an instant. The techs name was Martin and he was fantastic. We will definitely be using this place again in the future!

From the owner: BayPLS specializes in home health care, laboratory testing, mobile phlebotomy (blood testing), and…read moremedical transportation services. Our services include COVID-19 Services, Therapeutic Phlebotomy, Mobile Phlebotomy, Clinical Research, Live Scan, Laboratory Testing, and Customized Corporate Services. Visit our website to learn more!

EDIT: Getlabs has since refunded me 3/4 of what I paid. I am satisfied that they rectified the…read moresituation. Excellent customer service. Terrible organization, but you pay a lot. Ordered labs for my dad. Technician drew blood but didnt want to wait for urine sample. She showed up one hour late - after I paid $200 for a specific time slot. She told me I could bring urine sample to labcorp later. I did so. But labcorp said that Getlabs tech was supposed to leave paperwork, which she did not do. So I ended up wasting an hour of time and $200. Avoid getlabs. Use another service.

This place is terrible. I interacted with the NYC branch. Terrible customer service, avoid.read more