Really impressed with this company, exceptional response to an issue I was having with my garage…read moredoor. Same day service callout, and even better, a very honest evaluation of my problem which led to a no cost diagnosis. The TX heat was causing the paint on the door to stick. I will be using this company again when it is time for a service or a repair. Thank you very much Michael.

Michael was Johnny on the spot today I regards to my garage door sensors intermittently flashing…read more Hard reset and we're off. He gave me options in the event I need to replace the unit (s). Thanks Michael. I' have your sticker on my garage wall and will recommend you and your services. David W. Wilson

Would Never use this company again. Owner refused to call back after my ceiling, in several places…read morestarted falling down after I hired them to fix garage door opener. Jordan the service manager basically said only 1 section of the damage was their fault. Would not schedule a time to come fix it. I had several companies come out chose them to support veterans. I would use another company. If I could give 0 starts I would

My spring broke on my door Saturday. I called a competitor and was quoted an after hours fee of…read more$199 and $600 to replace the spring. I call Veterans and there was no after hours fee and the quote was $334. That's almost $500. The technician was there a little early, was very polite and professional. I will never call anyone else again. I recommend them very highly.

We had a garage door emergency happen around 9pm this evening, and feel so lucky to have connected…read morewith Joel! After hearing a loud pop, and doing some investigating--we quickly learned that our garage door spring snapped, and was not going to open. After inquiring on Yelp, unsure of what to expect, we were quickly greeted by Joel! He was ready to help, and was able to come the same night. He communicated clearly what needed to be fixed, and he was extremely fair price wise. The repair was done in about 40 minutes and were able to go to sleep knowing we wouldn't have any issues in the morning to deal with. We highly recommend Joel, as this was an amazing customer service experience. Thank you Joel!

Joel was very responsive when contacted, and was very professional during the whole process. Not…read moreonly the problem was thoroughly explained, he finished the repair very quickly. Also, he offered the best rate compared to any other places on yelp. Highly recommend!

Excellent service, came out as agreed and worked with me to find the most efficient and cost…read moreeffective solution for my three car a garage.

Quick replies and full complete answers allowed me to make a decision quickly. Did not have to wait…read morelong for replies, which is important when you are comparing 4 or 5 vendors against each other. It made the process smooth. ProStar was quick with replies and answered everything I had questions to. Happy with the installation, both doors work great and I was able to get a great price with bundling a number of services together.

I chose this company because of their advertised free service call and their prompt availability…read more The technician arrived quickly, was courteous, and completed the work in about 15 minutes. My garage door cable had come off the drum and one wheel had come out of the track. I was presented with two choices: a $275 "temporary fix" or a $475 "permanent fix." I asked exactly what the temporary fix included and was told it simply meant putting the wheel back in the track and rewinding the existing cable onto the drum. No replacement parts were installed. Although I understand that companies charge for experience and expertise, $275 felt excessive for what I was told was simply reassembling the existing parts. What concerns me even more is the invoice I received afterward. It states that I declined new rollers, end bearing plates, center bearing, vertical tracks, and even a new garage door opener. That was not how the conversation was presented to me. I was offered only two choices--a temporary repair for $275 or a permanent repair for $475. I was never given individual estimates for each of those items or asked to make separate decisions about replacing them. When I contacted the company afterward to express my concerns, they responded by explaining their pricing policy but did not address my concerns about the invoice or whether the work performed justified the charge. The technician was professional and prompt, and I appreciate that. My dissatisfaction is with the pricing, the way the repair options were presented, and the documentation that appeared on my receipt afterward. If you're considering this company, I recommend asking for a detailed written estimate before authorizing any work and making sure you understand exactly what is being repaired, what is being replaced, and what will appear on your final invoice.

We had a garage door spring break, and based on this company's follow through on my previous…read moreexperience, I reached out for a replacement. The same tech I worked with, came out and again. This time and I was properly notified when he was en route. We opted to replace both springs (replace as a pair of you have two) and all the rollers for their HD lifetime versions. The price was higher than expected, but fair considering their immediate response, knowledge, and I didn't have to order parts online and install myself. John weighed my door, checked the current spring specs and got us squared away pretty quickly. I believe in second chances and this experience was smooth from start to end. Great job!!!

I see it has been a couple of years since my last review of Plano Overhead Garage so an update is…read moreneeded. I once again had an outstanding experience. I called them to arrange for garage door maintenance and they sent someone the same day. They send you a text when the technician is on the way and his name. My technician, Blake, arrived right on time. Blake did a very thorough and professional job. My garage door had become noisy so he checked everything and ended up replacing the springs and the rollers. He checked the opener itself and lubricated it. He lubricated the hinges in the door. The result was a very quiet open and close, and I was very happy. This family owned business is one of the best in the Dallas area and deserves support. They do what they say and offer excellent service.

Service was quick friendly and honest. Kalil walked is through how to care for our garage door…read morebetter. He very quickly accessed and fixed our problem. We had another company out, they barely paid attention to what we said didn't check the sensors or wires then quoted us nearly $7K for a while new system. Ours is older, but like I said Kalil fixed it in minutes and it cost 2,800% less than what the other guy quoted. I'm not joking. We had a great experience and will use then again when it's actually time to replace. Our system is older but Kalil says we may get 5 more years out of it.

Door wouldn't close all the way and kept reversing. Jennifer in the office was helpful and got…read moresomeone out same afternoon. Turned out the sensors were misaligned and dirty. Quick fix that took 20 minutes. They could have charged me more but were fair about it being a simple adjustment. Nice to find honest service.

From the owner: Timarron Garage Door Services has been Plano's dependable garage door specialists since 2005,…read morehelping families and businesses throughout North Texas keep their daily routines running smoothly. This locally-owned business has built a solid reputation for reliable garage door service, emergency repairs, and quality gate installations that combine practical solutions with fair pricing that Plano families can trust. Manager Robert Foster leads a dedicated team committed to treating every customer like a neighbor who deserves honest service and dependable repairs when garage door problems strike. This community-focused company doesn't just fix garage doors—they help families get back to their normal routines quickly and affordably, while also offering custom iron gate installations for neighbors who want to enhance their property's security and style. From same-day emergency repairs to new installations and regular maintenance that actually saves money, Timarron Garage Door Services consistently meets expectations through reliable service and straightforward communication that sets them apart in Plano's garage door market. Whether you need a garage door that won't open fixed fast or want a custom gate to improve your property, they focus on practical solutions that work.

They came out two hours after I called. Promptly and professionally replaced our spring, and…read morestraightened out our door alignment. Very high quality work. They will be our first call next time!

I reached out to many garage door repairs and this place was the first to respond. Though others…read moreresponded Eli accepted my photos and was able to quote me based on that. Unlucky for me my garage door tension springs broke at the same time. But luckily I chose the right company to fix it. Not only did they accept to come out last minute they fixed it fast and within my budget. Eli was quick, knowledgeable and super friendly. I will recommend this business to my friends.

FAST FIX GARAGE DOOR truly lives up to its name. Their team ( JAMIE and JUSTIN) provided fast and…read moreefficient service, completing the repair work in a timely manner. Their prices were unbeatable, and their customer service was friendly and professional. I'm extremely satisfied with the work they did and would highly recommend them to anyone in need of garage door repair. Best regards, Tonnia H.

Very easy to schedule maintenance service. Visual inspection and lubrication for both garage doors…read morewas completed quickly. Crew that came out was professional and highly knowledgeable. Will plan to use Fast Fix again.