Great company and service! They always are quick to come out, provide quality service and reasonable prices. Highly recommend!!!

After dealing with old dilapidated garage, Tommy installed a couple of wonderful, shiny new doors for. So appreciative of his expertise. Took down the old doors & installed the new in less than 2 hours!! Love them!!! read more

Knowing everyone worries about selecting the right company when your home needs service, I rely heavily on word of mouth or recommendations. That's how I found North Dallas Doors. Several subdivision home owners have used them in the past and recommended. I call late Saturday and they were able to be at my home the following morning. The garage door spring broke after 10 years and one car was stuck in the garage. Tommy Burt came at Sunday morning and within 20 minutes, replaced my broken spring and lubed the entire door and track. Tommy was very friendly and the service was awesome. I wanted to share on Yelp to allow his business to benefit from his wonderful service. From his website, this is his company motto- 'Your family's safety and security is our priority... Call now for same day or 24hr emergency service...' I highly recommend North Dallas Doors and their service! read more

North Dallas Doors - Garage Door Services Near Me

Excellent work. Have used North Dallas Doors several times over the year. Always fast, friendly, and reasonably priced service!

Prompt service, fair price, and quality workmanship! I've used these guys twice now and I highly recommend. The owner Tommy is super nice and will try to get you in same day. My most recent service call was for one of the panes that needed to be reattached due to normal wear and tear. I called and left a message Sunday evening they came out Monday morning and job was complete in under 30 minutes. As a Realtor I'll refer my clients to this business. read more

Our aging garage door opener was going out. I was recommended to replace to new opener. Brand and model number based on our need perfectly recommended. Tech was assigned and promply replaced on the same day. the installation was fast yet workmanship looks great because now I have a very quiet and functioning door. Thank you read more

Garrett and Copper were so awesome installing my garage door. I called Tommy and it was installed less than 16 hours. Great service! No trauma or drama. The very best! read more

North Dallas Doors - Garage Door Services Near Me

Yelp needs a six star option. We've used North Dallas doors over the past few years for spring replacement, opener replacement, and most recently a whole new door. In my experience, it's rare to work with someone who is so on top of their communication and goes well above and beyond to make sure I was taken care of. Great people, and the only company I'd ever consider using for my garage door. read more

I just moved into a house with an "overhead door legacy" garage door opener The Remote opener that The previous owners left for us did not work- I thought it was the battery, but didn't work even with new batteries. So I bought a new universal remote (chamberlain-genie) that too didn't work inspite of following all directions in the instructions manual After looking at several YouTube videos and calling chamberlain customer support I had pretty much given up Finally I called Tommy's phone # which thankfully I got from the business card stuck on garage door wall above the garage opener switch. He walked me through it in less than a minute and now both remotes work!!!! If it was someone else, they probably would have charged me a fee to come over and take a look and then charged some more to get a new remote. Thanks Tommy for the prompt help on the phone ... that too for free! I know who to call if I have any garage door needs in the future. read more

On the first day of our family vacation, my mother-in-law called to tell us that the garage door was stuck. I called Tommy and explained the issue we were having. He said that the problem might be due to an issue with the sensor, and offered to help walk me through a DIY repair for free. After further review, it was discovered that one of the rollers had come loose. Tommy promptly came by to repair the issue and make adjustments to ensure that it doesn't happen again. read more

unfortunately my experienced with them was less than pleasant, to put it mildly. The first repair, NDD Tech came to repair the garage door. He fixed the door rollers and placed a bar across the garage door to fix a bend in two panels. I opted not to fix the door instead just repair it, especially since I was told that the issue of door not sliding up and down was broken motor. I paid 200 for that repair and decided to repair the motor later when I have funds for it. Few days later The Roller he placed started coming off the rail again, which was not a big deal since I opted for a repair instead of a replacement. So I put the Roller back in the rail myself and started handling the garage door carefully. . Few months later I called them to come fix the motor. he sent me a brochure listing prices of multiple product grades 1- 1/2 hp chain, and one remote 385 2- 1/2 hp chain, 2 remote and myQ App 439 3- 3/4 hp belt, 2 remote and myQ App 489 and other more expensive options I wasn't interested in I decided on option 2 because It has the App which would add to the value of the house and I don't want to spend 500+.for the belt set. I also had a small piece missing from the garage doors rubber seal, I was hoping we could patch the missing part, but Tommy said the whole thing has to be replaced 3 x 16 ft. I said OK. Tech came replaced motor and rubber seal. when I went to inspect his work, the new rubber seal was not flush with the ground letting daylight coming from outside. Tech said there is not much he can do about it and blamed the foundation not even, despite that the old seal was flush with the ground except for the missing piece. I asked him to help me setting up MyQ App, he said that it was not his job to set MyQ and told me to download the App and do it yourself and that it was easy to do, I was like OOOKey, I thought MyQ App was part of the deal. But I didn't want to argue with him thinking it was a simple thing to do. I paid him and he was gone. When I tried to go through the App setting, I noticed something was missing, and things didn't make any sense as the App was asking for MyQ Serial Number which I couldn't find anywhere on the unit or in the documentation he gave me. I called Tommy, he first sounded ready to help, so I didn't want to mention the issue about rubber seal not going flush with the ground. But He too sounded perplexed by the setup of the App feature and asked for some time to do some research. After a few min he called and said it was a mistake in the brochure and the motor that he sent me doesn't come up with wi-fi preinstalled and that I have to buy an extra wi-fi adapter to get the MyQ to work, the cost of which is about 60 dollar. I told him but the deal was that myQ App is supposed to be included with service grade I picked, otherwise why would I pay an extra 65 dollars? He then start becoming condescending and accusing me of trying to solicit giveaways. I was like sorry I paid the prices you asked for even though the quality of workmanship was poor: 1- Rollers coming loose after repair 2- Newly installed rubber seal was not flush 3- Refusing to help with MyQ install, instead just trying to get paid cutting loose and now you can't even fulfill your end of the agreement and to top it off you are accusing me of soliciting giveaways. I could buy the same unit for less than 150 bucks and have a handyman place it for me for less than 10, which have saved over 250. I always believe in supporting local small business, but NDD is a big reason why small business are not able to make it against big corporates. Most can't stand behind their words and prefer few extra dollars of profit over winning the customer satisfaction and several new referrals. read more

I actually have not had to have Tommy out to my home, yet give North Dallas Doors five stars! One of my garage doors would not close completely and I spent a lot time trying to fix it myself before I gave up and searched our neighborhood message board for a reputable company. North Dallas Doors kept being mentioned as the go to company. This was a Sunday evening. I called Tommy and he answered immediately, and although he was obviously at a family function, he spent about 15 minutes with me on the phone and walked me through the process to repair the door myself. He could have easily let his phone go to voice mail on a Sunday night, or just taken my name and information and come by on Monday, and charged me a service call, but this guy went out of his was to help me, and I will use North Dallas Doors whenever I have an issue again. I highly recommend them to anyone who needs garage door repair or installation service. read more

Best home repair work I've ever experienced! From the first phone call to NDD, to texting photos of the rotting section of my wooden garage doors, to quick agreement on my realistic options, followed by a quick text quote from Tommy, the owner of NDD. I'd never met the man. he'd never met me. We completed all the details by text and phone the same day I called. He was at my house the next morning and gone by noon, I left him a check before he was finished because I had a dental appointment. Came home to two brand new perfectly installed doors, a cleanly swept garage floor, the old doors neatly stacked on the curb for bulk trash pick up the next morning. Tommy quoted a very fair price for removing the old doors but when I remembered bulk trash was picking up the next morning, he agreed that was the way to go. It was so smooth. Tommy was a prince to deal with, very straightforward, best pricing of all the garage door companies I called, performed on time as promised. If it's new garage doors or garage door repairs you need, Tommy is the guy to call! This all happened in August. I told Tommy I'd give him a good review. He said thanks having heard that promise before no doubt. I hope this'll be a nice surprise. read more

I would give more stars if I could. These guys did everything they could to help me out with my door. I am grateful for their attention to detail, honesty, and doing whatever they could to get my door up and running. Do not hesitate to give these guys a call if you need garage door service! read more

Without a doubt, Tommy and North Dallas Doors are what every service provider should strive to be. I have used Tommy for years and, most of the time when I have an issue, he resolves it immediately over the phone for me. Recently, I had both of my garage door openers finally replaced and the difference between the equipment from what my builder installed 15 years ago is unbelievable. You cannot go wrong with this company and this person. read more

I couldn't ask for better service. Called Tommy on the day before Thanksgiving because the spring had snapped on our garage door. He was here and had it fixed in no time. As good as it gets! Professional, friendly, and knows his stuff! read more

Tommy of North Dallas Doors is phenomenal! Someone recommended Tommy to me. We tried to put a key pad on the outside of our garage door ourselves, but the button on our garage door opener to set the code didn't work. Tommy said the button was permanently broken. He knew I was price sensitive because I all wanted was the keypad to work, not a whole new garage door opener. He could stick two wires together to get it to temporarily work just so that we could get the door opener and the keypad to set the code. Yay. About a year later, the keypad stopped working and I called Tommy up and explained it. He remembered our situation! He said he could walk me through re-setting the keypad code and sticking the wire together on the phone, or I could pay him to come out and do it. Wow! He was willing to just walk us through on the phone. I was going to let my husband call Tommy back so we could be walked through it, but we never found the right time. Fast forward another 8 months and finally our garage door just didn't open at all anymore, and the keypad was still broken (and yes, I put in fresh batteries). I called up Tommy once again. He still remembered my garage door opener because of our unique situation. Tommy walked me through some troubleshooting on the new problems I had with my garage door opener and we were able to solve it over the phone. Then I told him I still need the keypad fixed. He said that he could come out, and do it again, but it would be a temp fix and every time the keypad reset, he would have to come out. He gave another option of just buying a new garage door opener and he could come install it. He recommended a brand that I could get from a home improvement store and didn't push me to buy the most expensive. He said half horserpower was the minimum I needed for my door. I purchased the new opener and had Tommy come out to install. I let him know that I was going to try to make my kids' event at school and he was very considerate and came out early and made sure he was completed in time. He was professional and friendly. He went above and beyond when the car in my garage died. The battery was dead so we couldn't move the car from under the opener. He and his buddy pushed my car out so they could do the install and they pushed the car back. Double WOW! I cannot recommend him enough. read more

My garage door spring broke earlier this morning. We called at about 9am to request someone come out and fix it, and the job was completed well before noon. The cost was very reasonable, and the tech (Thomas) was polite, considerate and knowledgeable. Next time I need work done on my garage door, I'll definitely be calling North Dallas Doors. read more

This is my second time to use Tommy Burt owner of North Dallas Doors. First time Was after hours on a Friday with a broken spring. Showed up 30 mins after I called him and knocked it out for what I felt was extremely fair price. Yesterday I decided to close the garage door on a ladder and tear things up. After tommy walked me through what needed to be done on the phone I was not 100%. He said he would be at my house in 45 mins (which was 745 pm). I told him no stay with his family my mistake could wait till the morning. He showed up early and fixed it Again for a very reasonable price. True professional. I highly recommend read more

Want to thank Tommy of North Dallas Doors for the professional service on the garage door at my home. Promptly showed up when promised. He recognized the problem right away and offered a recommended repair. Having used this company before I knew we would be in goods hands! Thanks Tommy! read more

Excellent customer service. On time, professional and courteous. I called in the morning and my garage door was fixed in the afternoon. We have used North Dallas Door a few times over the past 10 years and the service is always on point. read more

Tommy came highly recommended from multiple neighbors. So when our spring broke we gave him a call. It was after hours and he responded immediately. Scheduled the repair for the next day and he was early to the appointment. He is extremely knowledgeable and very fast and professional. He added a couple of upgrades at no additional charge gave us some helpful tips for the future. If you're looking for someone who's going to show up on time, do a great job for great price he's your go to. Service like this is rare these days. read more

Received Tommy's # from a neighbor after my door hit the top of my car- bent and came off the rails. Was for sure we needed a new one. Tommy arrived within an hour of calling him and stated he could repair it. Did not even try to sell us a new door. Not only did he repair it at a VERY reasonable cost, it runs smoother now than it did prior to the "incident"! read more

Wonderful experience!! I found this company through referrals on the Nextdoor app and I am so happy I did. Tommy was great, very knowledgeable and quick to respond and fix our garage door. Great prices and quick response, will definitely recommend them to others and continue using North Dallas Doors in the future. read more

A second great experience with Tommy and North Dallas Doors. He was responsive, timely, professional and extremely knowledgeable. He repaired our garage door and had it working better than new. I highly recommend North Dallas Doors for your garage door needs. read more

We just used Tommy for the first time and I'm so glad we did. He was very prompt and quick with his service. He was super friendly and professional. More importantly he had a lot of patience with myself and my children. Both of my kids wanted his attention, and I was pretty scatterbrained. He was really nice about all of that and didn't act annoyed. The price was also very fair and I felt he was really honest. When we do finally replace our cheat garage door we will be calling him. read more