Really impressed with this company, exceptional response to an issue I was having with my garage door. Same day service callout, and even better, a very honest evaluation of my problem which led to a no cost diagnosis. The TX heat was causing the paint on the door to stick. I will be using this company again when it is time for a service or a repair. Thank you very much Michael. read more

Michael was Johnny on the spot today I regards to my garage door sensors intermittently flashing. Hard reset and we're off. He gave me options in the event I need to replace the unit (s). Thanks Michael. I' have your sticker on my garage wall and will recommend you and your services. David W. Wilson read more

Showed Up When No One Else Would I can't say enough good things about this company. During our 2021 ice storm -- when most businesses were closed and roads were a mess -- they came out to my house and installed a brand new garage door. That kind of dedication is rare. From the first call, they were responsive and professional. They gave me a clear timeline, showed up when they said they would (impressive given the weather conditions!), and got the job done efficiently. They recently installed a new garage door opener motor. The owner, Mike, called to follow up the next day to see how things were working out. If you're looking for a garage door company that actually shows up for you -- especially when you really need them -- look no further. These are the folks you want on speed dial. Highly recommend! read more

Prompt, reasonable and knowledgeable! A bracket for one of the wheels on the garage door had broken off so I submitted a project via yelp. I received 5 messages and decided to go with this company because they responded very quickly and offered to come same day for an assessment and estimate. Michael was very knowledgeable and gave me a full assessment of the garage door including a quote for the broken bracket. The price was extremely reasonable and in about an hour I had a working garage door again! Excellent service, knowledgeable and great value. Would definitely use them again. read more

Amazing again, would highly recommend to everyone! Michael was responsive, arrived the same day and solved our door problem incredibly fast. We always appreciate his help as well as his company, and recommend you reach out if you have any similar garage door issues! read more

Phenomenal experience all around, great pricing, communication and execution. Highly recommend!! Stay away from the big box garage guys, 911 won't nickel and dime you! read more

911 Garage Pros - Garage Door Services Near Me - Dallas, Texas

Very helpful, knowledgeable, responsive and reasonably priced! Would hire again! Great communication throughout the process!

STAY AWAY! These 911 crooks repaired my broken spring, then said my foundation had settled, causing a 3-inch gap on one side of my garage door that wasn't there before. Another garage door repairman explained that he just left the cable wheel in the wrong position (see photos), and it was an easy fix. It's so obvious it had to be intentional. I also asked the 911 guy about replacing the weatherstrip. He said it's very difficult and expensive, and he probably couldn't get the parts. The other, honest and reputable repairman said I could get it replaced by any company servicing that brand of door. Avoid these lying crooks at all cost! read more

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I highly recommend this business for any sort of trouble you are having with your garage. The transparency and customer service I received was unmatched. Going forward it will be the only garage company I use. Can't say enough good things about Michael and his team. read more

I accidentally backed my car into the garage door while it was only halfway open. Right after that, the door stopped working and started beeping. It was around 5:30 pm, so I searched on Yelp for a technician who might still be available. Luckily, Michael answered my call and said he could come within an hour. He arrived promptly, diagnosed the problem, and had the door fixed in about 30 minutes--all at a very reasonable price. He was professional, efficient, and on time. I'll definitely call him again the next time I have a garage door issue. read more

911 Garage Pros - Garage Door Services Near Me - Dallas, Texas

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Super fast response and was able to come by within 30 minutes of me reaching out. Got our issue fixed quickly and reasonable pricing. Highly recommend. read more

Best guys I've worked with. Very responsive, quick reasonably priced and professional. Couldn't recommend more! Bravo

Amazing job. Prompt, reasonable pricing, and easy to work with. I would definitely recommend.

Great experience from start to finish! I had some work done on my commercial garage door, and I was very happy with the service. The team was professional, knowledgeable, and showed up when they said they would. They explained everything clearly, did quality work, and made sure everything was working properly before they left. I really appreciate the excellent customer service and attention to detail. It's not always easy finding a company you can trust, but I would definitely recommend this garage door company to anyone needing repairs or service. I'll definitely use them again in the future. Great Value as well. read more

Michael does an excellent job. Last minute appointment and he came and repaired my garage door. Very happy with the service and highly recommend to anyone. read more

You never want to have to spend money on a garage door repair, but if you do, I highly recommend 911 Garage Pros. Their team was professional from start to finish. They took the time to thoroughly evaluate the issue, provided a straightforward estimate with no surprises, and the quality of their work was outstanding. I wouldn't hesitate to use them again and would confidently recommend them to anyone needing garage door service or repairs. read more

I obtained a quote online to replace a single spring on a two car garage door and just to reset the cables, which is typical when the spring goes out. The estimate was $250-$300 from yelp platform 912 Garage Pros. The technician that arrived was from a company called garage tech and did not display any logo or have any what I could tell would be direct employment with this company. Basically they subcontract their work as it appears to me. Arthur, the Technician was very good and he stated the quotes are seldom correct and it would cost $550 to install the spring and reset cables. The spring was not aDalton as stated on website. The Technician stated typically this replacement takes about 25 minutes jn total. The Tech did a few maintenance items and the entire job took 55 minutes, which included me assisting him lifting the door so I could remove my vehicles. I felt a little bit duped because from reading everything on yelp and from their website made it sound like they have their own trained technicians and clearly this was a subcontracted job and he admitted he contracts for them and he also does his own work. My receipt was from Garage Tech . At the end of the job which was done satisfactory, I was offered a $25 discount if I would give them five stars on the spot on Google. This felt a little dirty. Additionally, Garage Pros website offered $50 off when booking through their site and k never got the email coup I feel as though I would not have used this company if I did not need it fixed immediately and it was a Sunday so I do appreciate they work seven days a week. Likely not use them again, rather go with a local business from my town. read more

911 Garage Pros - Spring that looks nothing like a Dalton brand. - Garage Door Services Near Me - Dallas, Texas

Michael came to the rescue again. He is extremely knowledgeable with perfect skillset in fixing any issues on garage door. He came and helped us with a damaged garage door a few months ago. He is very patience and explained in details to us on everything we need to know on how to maintain our garage door. Today he came and helped us with another issue professionally and efficiently. If anyone is looking for an trustworthy expert on garage door, Michael is the one you need. I strongly recommend him to anyone. Thank you Michael! read more

I highly recommend 911 Garage Pros. When my garage door spring broke, the owner, Michael, was able to fit me in the same day. He was professional, personable, knowledgeable, and completed the repair quickly with quality workmanship. I also appreciated that he never tried to upsell me or recommend unnecessary repairs. The price was very fair, and the entire experience was straightforward and stress-free. I'll definitely use 911 Garage Pros again for any future garage door needs. read more

Great experience with 911 Garage Pros. Same day service and great pricing. Theodore was a please to work with and Michael's communication was excellent. Highly recommend.! read more

I called on a Saturday afternoon for a quote on our garage door, and Michael was there within just a few hours! He was incredibly communicative, professional, and made the entire process so easy from start to finish. Scheduling the repair was a breeze, and the work itself was completed so quickly. Really appreciated how attentive and accommodating he was throughout the process. Would absolutely recommend them and use them again! read more

Michael was very responsive and got back to me first thing in the morning. By the afternoon, he was here and making repairs. The estimate was very low stress; Michael provided multiple options for repair vs replacement and provided the pros and cons. Overall, we're very happy with the results and our garage door is back to its normal quiet operation. Michael is both a talented musician with a large family, and also a pro small business owner. read more

Michael came today, on a weekend! Omg what a wonderful person. He did the fix and maintenance all in the same day. He was very reasonable in price and so knowledgeable. He also gave me tips to preserve my current garage! Everyone should use this company!! God bless you and thank you Micheal!!!! read more

Really enjoyed working with Mike. He's very knowledgeable and responsive which I appreciate. I requested bids through Yelp and his wasn't the cheapest but it was definitely reasonable. We had some confusion around time to arrive (mainly my confusion!), but he was very gracious in his response :) Did a great job tuning up our doors, replacing rollers and cable ... now our doors are humming along great! He'll definitely be my go to for any future garage door work! read more

I called to get a quote to fix a poorly mounted track. Michael came out within 24 hrs for a quote and was able to repair on the same day after accepting his quote. He had all the tools necessary to make the repair and also checked all components to improve the operation of my garage door opener. read more

Michael responded quickly and came out the same day I reached out. He explained my garage door replacement options clearly and never pressured me. Very knowledgeable and professional - highly recommend 911 Garage Pros. read more

Super work and very efficient! Finished installing a new door in just less than. 2 hours read more

911 Garage Pros - 3/4ths of the new garage door already replaced the old door in less than 1 hour. Thank you Dan W. - Garage Door Services Near Me - Dallas, Texas

Michael was able to come check out my garage the same day I put in the request! He was friendly, responsive and professional. Would recommend! read more

Michael was able to come out very quickly after I called. My garage door kept reversing and would not close. He immediately determined the issue and made me feel very comfortable asking questions so I understood what the repair he was doing was. He was personable and knowledgeable. I definitely give them five stars for the service and repair both. read more

My garage door spring broke and trapped my car in the garage. Michael and 911 Garage Pros were able to quickly come out and replace the spring. They were easy to schedule with, quick to arrive, great to work with and very reasonable pricing. Would highly recommend for anyone needing garage door services. read more

Great prompt service, our sensor was not getting power, he was able to fix our garage wiring quickly

My garage door suddenly stuck and wouldn't open on Christmas Day, and Michael came out around 9am the next morning and fixed it quickly. After that, he even stopped by and helped replace my garage light bulb -- totally unexpected and very thoughtful. Super responsive, patient, and reliable. Excellent service. Would absolutely recommend! read more

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They are quick to respond. They are professional and explained the problem and offered a solution. They are resonantly priced. Highly recommended read more

Had a broken door during a weekend, Michael came in and fixed it right away! Fast and good service. Would recommend

Do not trust the 5* Yelp reviews. I paid $250 plus an undisclosed $20 sales tax for a tune‑up to rebalance my garage doors. After the service, the door was still clearly unbalanced -- and the technician didn't even mention it. I only found out when I checked the door myself. Only then was I told the springs "couldn't be tightened further" and that I'd need to upgrade to a different gauge. I brought in a different 5‑star Yelp company the next day. They immediately diagnosed the issue, properly tensioned the existing spring (no gauge upgrade needed), were fully transparent about pricing with no surprise add‑on tax, and even have a 1‑year warranty as standard. Fast response time and local company, but I paid for a service that wasn't performed. Would not recommend. read more

I have used them a couple of times and every time, they show up the same day. Michael, the owner, is very efficient He doesn't pressure you into senseless things to pad the bill. He deals straight up, no nonsense , which I like. He has fixed our issues same day and we couldn't be more satisfied. His number went into my phone at the top of the repairs that I keep handy. Can't tell you how great it is to have a repairman like him A++ read more

Michael was very knowledgeable, professional, and fast. Had my rollers replaced. He even fixed my weather sealers for me as well! Went above and beyond, definitely will call him again for future garage work. read more

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Sent a request for service out first thing Friday morning. Michael came by the same afternoon to figure out what was going on with a cracked panel on our door. He returned the next day with the parts, resolved the issue, and helped educate me on what I could do to maintain the door. Would recommend to my friends and family. read more

Michael was efficient and very knowledgeable. He tuned up my garage door opener and replaced some worn parts for a reasonable price.

My garage door was being pesky and didn't want to open all the way, so I went ahead and contacted 911 Garage Pros to see about scheduling someone to take a look tomorrow. Michael gave me a call back to get me in today, and he was able to fix my garage door today as well! Michael is a great guy and showed me the failure points from the previous homeowner's neglect, and saved me from having the garage door collapse one of these times while opening it. The price was very reasonable and saved me from having to buy a whole new door (part of the repair cost even discounts buying a new door with them later)! Thank you to Michael, I'll be calling 911 Garage Pros for future repairs (and getting rid of this old door!) read more