I requested a garage door service for frayed wiring to a sensor that prevented full closure and…read moreopening. Thanks to ProStar for the quick response and even quicker travel and fix! Didn't expect this all to be done within an hour! The price was absolutely fantastic! Thanks to Justin for heading over in a jiffy and solving the problem!

They responded promptly, provided fair pricing, resolved the issue efficiently, and maintained a…read moreclean work area. I would highly recommend their services. Ian, the technician, did an excellent job. They'll be my go to for future needs.

Service was quick friendly and honest. Kalil walked is through how to care for our garage door…read morebetter. He very quickly accessed and fixed our problem. We had another company out, they barely paid attention to what we said didn't check the sensors or wires then quoted us nearly $7K for a while new system. Ours is older, but like I said Kalil fixed it in minutes and it cost 2,800% less than what the other guy quoted. I'm not joking. We had a great experience and will use then again when it's actually time to replace. Our system is older but Kalil says we may get 5 more years out of it.

Fast and amazing service from this group…read more Sean and Brian were very informative and explained the different types of options I had, and worked with expediency. Would absolutely recommend.

My spring broke on my door Saturday. I called a competitor and was quoted an after hours fee of…read more$199 and $600 to replace the spring. I call Veterans and there was no after hours fee and the quote was $334. That's almost $500. The technician was there a little early, was very polite and professional. I will never call anyone else again. I recommend them very highly.

Would Never use this company again. Owner refused to call back after my ceiling, in several places…read morestarted falling down after I hired them to fix garage door opener. Jordan the service manager basically said only 1 section of the damage was their fault. Would not schedule a time to come fix it. I had several companies come out chose them to support veterans. I would use another company. If I could give 0 starts I would

I chose this company because of their advertised free service call and their prompt availability…read more The technician arrived quickly, was courteous, and completed the work in about 15 minutes. My garage door cable had come off the drum and one wheel had come out of the track. I was presented with two choices: a $275 "temporary fix" or a $475 "permanent fix." I asked exactly what the temporary fix included and was told it simply meant putting the wheel back in the track and rewinding the existing cable onto the drum. No replacement parts were installed. Although I understand that companies charge for experience and expertise, $275 felt excessive for what I was told was simply reassembling the existing parts. What concerns me even more is the invoice I received afterward. It states that I declined new rollers, end bearing plates, center bearing, vertical tracks, and even a new garage door opener. That was not how the conversation was presented to me. I was offered only two choices--a temporary repair for $275 or a permanent repair for $475. I was never given individual estimates for each of those items or asked to make separate decisions about replacing them. When I contacted the company afterward to express my concerns, they responded by explaining their pricing policy but did not address my concerns about the invoice or whether the work performed justified the charge. The technician was professional and prompt, and I appreciate that. My dissatisfaction is with the pricing, the way the repair options were presented, and the documentation that appeared on my receipt afterward. If you're considering this company, I recommend asking for a detailed written estimate before authorizing any work and making sure you understand exactly what is being repaired, what is being replaced, and what will appear on your final invoice.

We had a garage door spring break, and based on this company's follow through on my previous…read moreexperience, I reached out for a replacement. The same tech I worked with, came out and again. This time and I was properly notified when he was en route. We opted to replace both springs (replace as a pair of you have two) and all the rollers for their HD lifetime versions. The price was higher than expected, but fair considering their immediate response, knowledge, and I didn't have to order parts online and install myself. John weighed my door, checked the current spring specs and got us squared away pretty quickly. I believe in second chances and this experience was smooth from start to end. Great job!!!

We had a garage door emergency happen around 9pm this evening, and feel so lucky to have connected…read morewith Joel! After hearing a loud pop, and doing some investigating--we quickly learned that our garage door spring snapped, and was not going to open. After inquiring on Yelp, unsure of what to expect, we were quickly greeted by Joel! He was ready to help, and was able to come the same night. He communicated clearly what needed to be fixed, and he was extremely fair price wise. The repair was done in about 40 minutes and were able to go to sleep knowing we wouldn't have any issues in the morning to deal with. We highly recommend Joel, as this was an amazing customer service experience. Thank you Joel!

Joel was very responsive when contacted, and was very professional during the whole process. Not…read moreonly the problem was thoroughly explained, he finished the repair very quickly. Also, he offered the best rate compared to any other places on yelp. Highly recommend!

Same day service job completed in less than an hour. Pricing was reasonable…read more Thanks again Ronnie!

They entered an automatic estimate for the service and said Yelp required that - but the estimate…read morewasn't accurate (or even close). Turns out they meant something different than I thought - raising from 1 to 3 stars. It was definitely confusing, and they didn't initially clear it up. But I think it was an error - not intentional.

Great service.Thanks on time and professional. Highly recommended…read more Thanks. Appreciate the quality service

This is a bit late, but I wanted to mention it. Not only were they prompt in their response, they…read morewere very nice and helpful. Recommended a spray to help with lubricating the garage door wheels and springs, even gave us one. Not only that, but they also fixed more than just what we asked them to do. I would highly recommend them!