So apparently I have used this company before which means a lot to me. The company responded to the request in a timely manner and was in constant communication about arrival times. Juan came out to repair my automatic gate and in no time diagnosed my problem and resolved it very quickly. I also noticed how he went over several other possible issues. The service was great and I will definitely use them again. read more

Very pleasant experience with these folks. I am in the market for an automatic gate at my house. It seems I am one of the last remaining neighbors on my block that does not have a gate for my driveway. I took a look on Yelp and found that these folks are close and convenient so I called for an estimate. So far in my estimate gathering I have found that their pricing seems pretty fair. They were not the cheapest, but they were far from the most expensive. That impresses me even more because the metal they use on the frames and the motors they quoted me on seem to be of some of the top quality that are available currently. I also like that they repair as well as install, as I want to utilize a company that does both. My time with the estimator was very pleasant. He was professional and informative and he made sure I was aware of things I, or anyone shopping for gates, needs to be aware of before purchasing. I have not made a final decision yet, but when I do, I will update the review of the company I end up going with, along with photos on my new gate! read more

I called this company, appointment was scheduled quickly. Technician will be there at 9 am Monday morning. At 9:30 I called to find out status, no answer. At 9:40, I got a call back and said the technician will be there in 20 minutes or so. I asked why so late? Appointment was at 9? Response was that the appointment was a window from 9-10, which was never communicated upfront. I will not deal with this company. If they can't schedule and carry out the initial service call, I don't want to deal with actual diagnosis and repair or installation. read more

Called for a follow up on a previous repair and had to call multiple times for a reply. Was told they would show up, but they never did. Followed up again and all of a sudden, they don't work on my style of gate any longer. Shady and would not recommend to anyone. read more

Untrustworthy. !!!!!!!Quoted $900 to repair sagging gate. Said it would take 2 men 3 hrs for job. They were supposed to be there "first thing in morning. Didn't show up until 1:20pm and completed job in slightly more than 1 hour. Rip off. All they did was replace 2 bolts. I asked for a receipt and warranty twice. Gave them my text and email. Never received !!!!!! read more

Hired This company to work on my swing gate and they were all very professional. I'm extremely satisfied with the work. Angel and Erica are a great team and lovely to work with. I sought out several estimates and chose to hire this company to work on my automatic swing gate that had been inoperable for several years. Angels estimate for my job was extremely reasonable. Accepting the invoice and scheduling the job was quick and painless When I called to ask questions Erica was the one I spoke to every time. She answered all my questions about the estimate and if she didn't know the answer she would find out and called me right back with the information. She was always kind, understanding and professional each time and I called quite a few times with questions. If she couldn't get my call the first time she would call right back, even without me leaving a message. Day 1 - Angel arrived at my property on time and after going over the job with me his crew got right to work. I appreciate that Angel wore a face mask at all times when discussing the job with me. He briefed his crew and left them to work. He'd be be back to go over their work. The crew knew exactly what they were doing and didn't waste any time getting started with pulling off the doors and removing the inoperable arms and old system. Everyone was very respectful of me and my property while they were here on the job. My swing Gate was working again in two days, as promised. All tools and materials were picked up and disposed of plus anything that was disturbed/moved in my yard was put back as they found it. At the end of day 2 (mid day) Angel came back to go over the job with me and show me the new system and how it works (again he wore a mask as did I). He answered all my questions, collected payment and then was on his way. Couldn't have been easier truly wish I had done this years ago. Happy to have my gate working again. read more

Our gate magnet wasn't working. After reading the online reviews and recommendation from the gate opener dealer we decided to go with this Co. The service was timely and effective. Daniel the technician was very honest, competent and customer service oriented. I highly recommend this Co. read more

No showed twice. 1st time no show. They did not call me. I called, emailed several times. They finally called me back and did apologize then they rescheduled with me and they stood me up again with no phone call. So I called again and the female assistant said they're not there with a question. I said no and she said let me Call them and I will call you right back. I'm still waiting for that call. The lady assistant was very nice. Just this is my experience with them. read more

I called this past Friday and spoke with the scheduler directly and was put on the schedule for Saturday at 10am after briefly describing our fence gate problem. She took down my information and repeated my phone number back to me. Saturday came and went with no calls and no service technician. I called Monday (before 9am) and the woman said she did not know why the technician would not have called and that she had put us on the Saturday schedule (she also said that she would put us on the schedule for 1pm today and would call me back quickly to confirm technician arrival). After an hour of not hearing back, I decided to call but it would not even dial the number now. It seemed like my calls were now being blocked. I checked by dialing out to 5 different numbers with no issues. I also had my wife and friend try dialing their number (and both reached the first time). I can only guess that they decided they did not want my business over their other business and decided to cut off contact rather than say that. Disgusting experience and professionalism. read more

Our driveway gate stopped functioning. When activated the motor would start briefly and stop. The gate would not move. Disconnecting the gate and drive motor did not work and the gate would not budge. Our car was trapped! We called A-Automatic Gate & Repair on Wednesday and were told they would come on Friday at 1:00 pm. Because of Dallas recent bout with ice, this was not a big problem - we didn't want to drive anyway. At the appointed time, Angel -the gate technician and his helper appeared. They quickly determined the problem was a stuck limiter switch, which they repaired. They also recommended replacing the gate wheels, which were very noisy. We didn't know that they have grease fittings and require grease every couple of years. So, they had not been lubricated during the 10+ years we've had the gate. We replaced them and the gate now functions much more quietly and easily. In addition, Angel fixed a minor problem with our gate remote antenna and replaced the remote control battery. A professional and comprehensive tune-up done on time and at a reasonable cost. Bravo! Recommend this outfit highly. read more

Don't waste your time. Called for an estimate on a repair and a new electric gate opener. Set an appointment and they no showed. No call, no follow up. I called the next day and the woman that answered apologized and said they were "running late" but would get back to me "today" to try and schedule another appointment. Crickets... read more

Very responsive. Came out that day to look at the gate and arrived early the next day to fix it. Work was completed in 2 hours.

They did a great job overall Angel, the crew and the phone team were easy to work with. They retrofitted an old gate and worked with what I had. They did it for much less than others quoted, but the quality was just as good. They've been back twice to do some extra work. I went back to them because they did so well the first time. read more

Angel and crew were so professional and do fantastic work! I requested a board on board automatic gate and they made it work (plus they did a little fence repair). It has been about 9 months and it it holding up as expected. Oh - the lady that answers the phones and sets the appointments is so great to work with as well. What a great business!! read more

Great communication, prompt service and excellent repair on our gate. Angel quoted us a reasonable amount to fix several issues on our back gate. He showed up on time and fixed the gate in 1 day. Highly recommend read more

They responded the same day. They were very efficient. Priced reasonably and the quality of their service and their responsiveness was excellent. I would call them again without hesitation. And now a week later the gate is not working. And has damaged my car when I drove it in, because in the dark unlit alley I did not notice that the gate did not fully open so it completely scratched my car. read more

Several weeks after Angel made repairs to me gate, and I am pleased with the service. The old gate is working great and is quite as a mouse. They were timely in their response to my call as well as their arrival. They had GREAT attitude (which is a must for me). I've given a 4-star only because I felt the price was a bit high for the service provided (service call: greased the joints and replaced a small broken chain). But I'm a fan and would use them again. read more

Great service, explained everything and cleaned up when done. Very basic stuff but almost non existent with many people today. Highly recommend read more

They came the same day I called and were very prompt and solved the problem. Our gate is working again!

If you are looking for a gate repair please give him a call. I called couple of local gate guys for my issue and got some ridiculous quotes before A-Automatic came out. My older model elite sliding gate opener was acting up and he had it fixed within 20 mins for a reasonable amount. He is also very knowledgeable! No need to look further. read more

Gate opener wasn't working for both sides of the gate. Angel and his helper worked on isolating what was causing the issue until they found the trouble and fixed it. A-Automatic Gate & Repair is the only Gate company that I will use. read more

Really nice, trusting and professional people. Angel diagnosed our gate opener issue and corrected it completely. Angel also checked all components and made sure it was operating as designed. Always great to find businesses to work with like A-Automatic. read more

I should have put this review out sooner. I dont think there are very many better than Angel. He replaced our gate with a new that looks great and installed a new motor that works great. He has been out once for adjustments - always prompt. His price is very fair. He is just a really great person who does a really great job. read more

Called and they were out the same day. The two technicians quickly evaluated the problem, discovered that I had a main breaker fault, fixed that and then resolved my gate motor and controller problem. The price was super, the safety measures fully complied with and the time spent all productive. They warranted their work and earned my permanent support. Any problem with gates, I'm giving them a call. read more

Angel and his team did a great job installing my new driveway swing gate. They were on time, completed the work as promised and and cleaned up their mess before they left. But that's not the end of the story, and not the only reason I gave them a 5-star review. In the process of digging for the main support post they unknowingly, accidentally cut the main electrical line to my sprinkler system. A couple of days after they finished the job I tried to run the sprinklers. My controller said the sprinklers were running but no water was coming out. At about the same time Angel was installing the gate another company was repairing and widening my front walkway. This involved moving one of the sprinkler heads and I figured they just forgot to turn the main water valve back on after they completed that portion of the job. Unfortunately that turned out not to be the case. I checked the valve. It was in the "on" position. At this point I had no idea why the system wasn't working so I called a sprinkler repair company. The repairman's first thought was that the walkway crew had accidentally cut the system electrical wires. He used a special tool to locate the wiring and find where it was cut. He eventually discovered that the line had been cut where the gate was installed not where the walkway had been widened. He completed the repair in about 3 hours and handed me a bill for $256.00. I discussed this with Erica, Angel's office manager and there was no argument about who should be responsible for the sprinkler repair bill. Cutting the wire was an unfortunate mistake. The willingness to accept responsibility earned A-Automatic Gate & Repair my 5-star rating. Thank you Angel and Erica. You have earned my highest recommendation. read more

Very easy to work with. Great communication prompt service and excellent repair of my motorized gate.

Angel was called on Saturday afternoon, scheduled an appt for the following morning, Sunday at 0900. He notified us when he was on his way and he arrived early. He was quick to identify the batteries in the motor unit were bad, replaced them, and the problem was fixed. Easy to deal with and very fair price! Will use him again if needed. read more

Angel did the repair work and Erica handled the communications and scheduling. Outstanding service from both. Angel replaced an electric gate motor that had not been working for a long time--and when it did run, it was too small for the job. Noisy, shaking fence, slow opening and closing. We received a very reasonable quote for a new, more powerful motor, and Angel expertly installed it for us. He was super polite and knowledgeable, and obviously skilled. Erica was also very courteous and easy to work with. Our gate operates perfectly now and it opens and closes so smoothly, so quietly. Angel also took the time to inspect our garage door rollers and other parts, and worked on our wireless entry pad. No charge. Most impressive of all, is that he came back a week or so later, while I was at work, and replaced one of the gate rollers/wheels that he noted on the first visit as something to keep an eye on. When the wheel started to impair the gate from properly opening not long afterward, I called Erica, and she arranged for Angel to come back out. He put on a new wheel, and never charged me for the extra service. I texted a message of thanks and expressed that I felt I owed them something for the new wheel, but Erica just texted back, "our pleasure, thank you very much." The pleasure was ours, as well. Honest, polite, professional customer service--that's always a winner. Thank you Angel and Erica. read more

Great work!! Fixed it at such a decent price! Very knowledgeable! Highly recommended! On time and great communication! Gate had a short and took care of issue in no time! Worked with other gate specialist and not as great as this. read more

This outfit really knows what they are doing. They repair, replace and maintain and do superb quality work. They are responsive, efficient and fairly priced. You will not find anyone better in the DFW area....I tried. A-Automatic Gate & Repair IS THE BEST!! read more