We found Milrich after another tailor said that my daughter's dress could not be altered in the way…read morewe needed but Milrich was able to beautifully and perfectly alter the dress in time for prom! Thank you for your hard work, skill and kindness throughout the process!

I bought a $400 leather coat in Florence Italy, and later realized it was too tight in the chest…read more Milrich did an excellent job letting it out so I could move in it. Perfect stitching, you would never be able to tell it was worked on. Thank you very much Milrich!

I had an unusual request. My husband recently had his foot and part of his calf amputated. His pant…read moreleg needs a zipper so he can open the pant leg from the bottom up. This gives him access to his prosthetic and makes it easier to get the pants on/off. I took the pants to Lee's Tailors and there were 2 women at the desk. I told them I needed a zipper in the pant leg and showed them where (inner seam). One of the women thought that was hysterically funny - not sure why. She laughed and laughed, and then went in the back. A bit disrespectful, but whatever. The other woman was nice and respectful, showed me what she would do and how much it would cost. The pants were ready 2 days later, and they're perfect. They collect payment up front, and give a ticket for picking up. They did a great job.

The hemming was excellent. However, when we went to pick up the dress, there was a circular-ish…read morearea on the back and a streak on the front of what looked to me like the marking chalk- I asked them if they could clean it. They took it in the back, but when the woman came back, she said I needed a dry cleaner. Annoying, but whatever. On closer inspection, it's a bleach stain. It was DEFINITELY not there when we brought it in- we were all examining the dress closely to figure out the hemming length. And she had to have understood what it was when she inspected it, so telling me to take it to the cleaners was disingenuous. Of course the dress was not cheap and the event is tonight and there is no time to find an alternative. My daughter is totally distraught. I don't know what I could have done at pickup if I realized what it really was- I guess demanded some kind of compensation? But that doesn't get me the dress back! I told her it's not that noticeable in a dark room for dancing, but I'm so sad for my daughter. I have liked Lee's Tailors for a while, but won't likely trust them with my clothing again.

Owner was awfully rude when ask to stop touching my laundry. The sheets needed to be readjusted but…read moredidn't even stop to ask whose stuff. Start grabbing to separate and draggi the sheets on the floor. Seven dryers not working with five dryers stopped with clothes for more than 20 minutes. I was there most of the day nothing got fixed does nothing except getting in the way collecting her money. Been before it always nice and clean but the owner needs to have some customers service skills.

Great Place and great owner! I would be willing to bet the people who left bad reviews never made…read moreany attempt to contact the owner and let her remedy the situation. I had to contact the owner after I made a mistake and she was a pleasure to deal with and went above an beyond to help me with my mistake. The experience made me and my family loyal customers of Laundry Loft. Laundry Loft has is conveniently located next to Roche Brothers and they are open daily until 11pm which gives me more options for when I do my laundry. The Laundry Loft is bright and clean, they have plenty of machines, both standard and large capacity and the machines work well. Most or all machines accept both quarters and credit card. This is my go to laundromat and I have tried several in the Natick area but between the place itself and the owner who is responsive and focused on providing great customer service I won't go anywhere else.

The best dry cleaner in Natick. Genuinely nice people, and great for quick tailoring jobs too.read more

Always a great job - and tailoring is professional and reasonably priced. They will even pick-up…read moreand deliver to door.

Started using this laundry service a few months ago and it has been WONDERFUL. Ample pickup and…read moredelivery time options means I can get my family's laundry done quickly and on my schedule. Imagine the joy of returning from vacation with bags of freshly laundered clothes waiting at home! I find the price reasonable for the convenience. They also offer dry cleaning and tailoring. Haven't trying yet but I will in the future!

No complaints here. I highly recommend. My clothes were picked as stated and returned, fresh,…read moredried and folded. I'm getting the next loads ready. Great service!

The prayer shawl that I dropped off came back unacceptable. Not only were the stains still there,…read morebut new ones appeared. When I brought this to his attention, here are his answers; " It's old." (No it isn't") " I had sweat stains on it" ( that part of the shawl does not touch any place that sweats). He said he "washed it three times."Now I have other marks on my item that were not there previously. This was a horrible job and the customer service was non existent. No attempt to rectify the problem. Good luck if you use Royal Cleaners

So glad I found Royal Cleaners! I spilled red wine on my…read morenew camel colored Burberry wool blazer & was nearly in tears. I foolishly went on internet to see what to do. I poured water on the wine stain to dilute it. Then I had a big water AND a wine stain! I went on Yelp to find a good cleaners. Royal worked their magic & blazer looks new again! Fabio provided excellent customer service and bill was $11.50. I just can't recommend them enough. Thank you Royal Cleaners! (Maybe Il'll switch to white wine when I wear the fancy stuff )

I've used the laundromat in the past. It was very clean not crowded mid morning. Last night I was…read morestressing about having enough small bills for a change machine. Guess it's been a while since I've used a laundromat, they now offer debit cards as payment!! This absolutely made my day so far.

High capacity washers. Great and large enough to fit 2-3 King sized comforters or a complete set of…read moreKing bedding, including pillows, sheets, etc.

Brought beautiful Eileen Fisher top with 4 little spots at the bottom & 2 tiny thread pulls at the…read morebottom. Was assured they can fix it. During pickup same spots were present & instead of pulls I now had two holes. Promised again it would be fixed. Spots are still there, two holes turned into two inaccurate mendings. Extremely unhappy.

They did a good job hemming my dress but lied about the price 2 times . First it was 30$ over the…read morephone then it was 45$ in person then when I picked up it was 65$ . I'm sick of being overcharged and lied to. Will never come back .