My job is physically demanding and leaves me with a sore back, neck, shoulers, arms, and hands. Being new to the area, I wanted to try a few massage places so I went on Living Social and found some massage deals. I bought 3 different deals and Narayan was the 3rd place I tried....as the saying goes, 3rd time's the charm! Get the deal if it's still on Living Social....it's totally worth it! I have now had 4 massages with Justin.
Rating of massage therapist and massage: 5 stars.
Justin is my massage therapist and what the other reviewers say is true. He really is gifted in his craft and hits all the spots that I wanted him to and finds others that I didn't know needed some attention. His hands are strong and warm and he is always very professional.I always leave feeling relaxed body and mind...all tension gone. He also uses a lightly scented lavender lotion that is perfect. Not a super strong scent, moisturizing, and not oily!!! He warms it between his hands before he starts massaging so no cold lotion on your body. For those who are use to a warm towel treatment after the massage, he does not do that here.The length of the massage averages about 50min-55min, pretty typical for an hour massage. He gives you 3-5 minutes to undress and get comfortable under the sheets and does not pressure you at the end to hurry up. He does not rush you in or out.
Rating of the location and technical aspects: 4 stars.
What I look for in a massage is the ambiance, smell, ease of location/parking, music, and temperature. The location is a little hidden and can easily be missed. The office is in a building with other businesses. There are two parking entrances that circle the building and parking is ample and free. At first, I didn't like that the massage was located in a chiropractic office, but there is no upsell or pressure at all from the chiropractor, the chiropractic staff, or Justin. Usually, Justin is in the front waiting for you to arrive. The room is near the back of the office, dimly lit, and clean. There are hooks for you to hang up or clothes or a chair to put them on. The room does not have a strong smell like some other massage places where they spray too much air freshener or oily scents. There is a faint lavender smell that is subtle. The music he plays is soothing and calming, not too loud, not too soft. However, if you listen carefully, you can hear the other music that the chiropractic office is playing....it doesn't bother me, but if you are someone who doesn't want to hear anything else, this may not be for you. Last thing, the temperature....not sure how much he has control over it, but I find it to be a little too cool. My hands and feet always seem to get colder as I am laying on the table, but it is not enough of a negative to keep me from going back.
Rating of customer service and ease of appointments: 5 stars.
I'm technologically driven. They have a great website where it is easy enough to make appointments, change, and cancel appointments. The first time I changed one of my appointments, it was a little confusing mainly because it makes it seem like you are making a whole new appointment and not changing an appointment. But in the end, it has a little pop-up that tells you that your appointment change was successful. The customer service is excellent, Justin is always very nice and polite on the phone and in person. He also has a reminder system of your appointment that will email you to confirm your appointment which I appreciate because I like to do everything electronically.
Overall, 5 stars. Like I said, I came for a relaxing and effective massage and that is exactly what I get from Justin. If I could offer some tips for improvement or making the experience a little sweeter, I would recommend having hair-ties available for women (or men) who didn't bring one and perhaps offering a hot tea or water after the massage. read more
