Food first, thoughts after... Our server was very friendly, though not very familiar with the menu. Drinks were excellent, but the clam chowder was a bit salty and the pasta I ordered was disappointing -- the seafood didn't seem fresh and the sauce was flat. Staff were kind, but overall the food was just okay. I might try the pizza next time, though I wouldn't come back for the pasta. read more

Napoli Italian Restaurant & Pizza - Linguine Pescotore - Pizza Near Me - Vestavia Hills, Alabama

Unfortunately there were only 2 people working, the manager and one other!!! Maybe they would be busier if they used social media like so many restaurants do these days. read more

Food was delicious. Arrita was our hostess and server and she was so sweet and attentive. We had the chicken piccatta (breaded), the alfredo pizza, and the meat lovers stromboli. The piccata had the perfect lemony flavor. The marinara for the stromboli has a light sweetness that makes it stand out. And the alfredo pizza was creamy and had a perfectly cooked fresh dough. read more

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Been there twice. Pretty grumpy reception both times. Not sure why a restaurant wants to avoid having a welcoming atmosphere. Especially considering how pricey eating out is these days. Won't be back. read more

I love the spaghetti and meat balls. This is the only dish I have tried the three times I have ate here. So good I will get it again I go.

Pricey but so is everything else these days. Appetizers were great. I was excited about the French onion soup but the bread got too mushy while waiting for it to cool down. Maybe serve the bread on the side or cut it up smaller and toast until crouton consistency It arrived at the end of my meal not sure why. I wasn't told why either Chicken in Alfredo isn't freshly grilled Tasted like older unseasoned bits (they should improve this) especially if they're charging over $20 a dish Alfredo sauce was perfect. Pesto can get bitter if you don't use fresh basil or if you heat it. Adorable restaurant has potential either they should up the quality of meat or come down on the prices Our waitress was sweet and wasn't overwhelmed despite clearly being the only one there. Will try the pizza one day. We probably should have all ordered that. Didn't appreciate being seated so closely to other diners. My friends and I had lots of personal matters to discuss and our conversation got heated It was awkward being an elbow length apart from the only 2 parties there. Remove two tables and space the rest out for a more comfortable experience read more

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My husband and I love all things Italian. We have been saying we were going to Napoli for a few months and finally made it last Sunday. We got there around 1pm and were the only people in the restaurant. A few others came in to pick up to go orders while we were there. The owners are from Albania so the food isn't going to be exactly Italian. But, what we had was good. I had the baked ziti, and it was filled with lots of sauce an ricotta cheese and was very tasty. My husband had a calzone. He said it was good, but the ricotta cheese was still a tad cool in the center. We had a nice chat with our server, and we will go back and try other items on the menu. All in all, we enjoyed our meals. The only negative is their beer selection...they don't. have draught beer, and only very few bottles/cans. read more

"Italian cuisine". Not authentic. Prepared by the owner who is very nice but not from Italy. I ordered the lasagna. Very greasy, noodles were burnt on the bottom. We tried the fried artichokes that needed flavor. We ordered the Gorgonzola salad. It was the best part of our meal. My husband ordered Italian sausage with peppers and onions. Very Cajun flavor, no Italian flavors. Friends ordered meatballs and spaghetti. Just meh in flavor. The place looks unfinished. Needs work in front where the wood fire pizza oven, is the first thing you see as you enter. Very tacky. Owner friendly. BHM has incredible Northern and Southern Italian restaurants that are authentic. A very competitive genre of cuisine. We will not return. read more

I want to be supportive of locally owned restaurants and hope this message gets to the owner because I think this place has potential but I'll likely never be back. First, the good: my dad and I went for lunch and we both liked our food. He got the baked ziti with a side salad and I got the Gorgonzola salad with salmon. The bad: first and foremost is the price. Our meals cost $75 after tip. I'd say they were closer to $40 value wise. The atmosphere is very outdated and honestly dirty looking, especially for a restaurant at this price point. Last the service was severely lacking. The owner served us but was there doing everything so we waited to be served for at least 5+ minutes. At their price point, that's unacceptable. The food was good enough to come back for but the price, service, and atmosphere are too far out of wack for me to ever want to give them another chance. I hope they change because I don't see them making it if they don't. read more

My husband and I came here during lunch on a weekday. There was maybe 1 or 2 other tables of customers, so we didn't have to wait to be seated. We chose to sit outside because it was a beautiful day! Our waitress took our drink and food order and we only saw her during our meal when she brought our food out. When we were finished, we had to go in and ask for a check. Now, usually I'd be more lenient here on the criticism if it had been more crowded, but we were one of only two total tables for our waitress. We ordered garlic knots for our appetizer which were great! It took about 30 minutes to get them though. For our entree, my husband ordered the Hawaiian pizza and I ordered the Buffalo Chicken Stromboli. My husband enjoyed his pizza well enough, but I had several issues with my Stromboli. 1st, there was VERY little chicken in it. I had to dig for it. 2nd, as shown in the pic, the cheese inside wasn't even melted. How can you burn the outside and not even melt the cheese inside? This tells me that either the cheese wasn't freshly grated OR that the oven temp is too high (or both). I was pretty disappointed. Not sure that I'll spend my money here again. read more

Napoli Italian Restaurant & Pizza - Buffalo Chicken Stromboli - Pizza Near Me - Vestavia Hills, Alabama

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This place was incredible! I had the meatlovers stromboli, my fiancé had the chicken piccata, and my daughter had the alfredo pizza. Everything was delicious and my fiancée said the piccata was one of the best she's ever had! Arrita our server was very sweet and had a great energy about her. She talked to my daughter like a friend and even got her some chicken for her pizza when my daughter realized what she ordered didn't have meat lol. I'm telling all of my friends to check this place out and you should too! read more

Eaten in the restaurant a couple times. Food is very good. Make the pasta in house. Service can be a little slow. But...ordered takeout pizza for the first time. Wow! Really good pizza! And it was ready fast! Will be my go-to for takeout pizza. read more

Excellent food,great service, love the atmosphere. I don't understand why they are not pack out the door waiting to be seated. Everyone go try this place. read more

First time to dine tonight!! Awesome Italian wine menu and fresh ingredients to compliment the authentic cuisine. We had the burratta tower and bruschetta as starters!! This was so good!! The entrees had an array of my favorites as well as fresh pizza made with fresh ingredients!! I highly recommend Napoli!! read more

Good Italian food. My order got mixed up and given to another person in our large party and he just ate it ! So I ended up with his meatball and pasta order. It was good but feel like they should have offered a free drink or dessert. We had a good time with friends who adore the place so we will definitely try it again. Next time I will insist on the spaghetti bogansliise that I ordered before! read more

Chicken Picatta was bland and had no color. Would not go here again. Other food was okay read more

Napoli Italian Restaurant & Pizza - Chicken picatta - Pizza Near Me - Vestavia Hills, Alabama

Hubby and I dined here late on a Saturday evening. Served by the owner himself! A delicious appetizer of meatballs in marinara and bread. Then we split the Napoli salad and chicken parmigiana. Salad was a wonderful combination of tastes. Dressing great too. The chicken parm was fabulous....tender, juicy and just enough crispness. You could taste the sauce was homemade. Excellent Italian food and atmosphere. Will return on our next trip to Birmingham. If you live nearby, definitely check them out!! read more

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Update! In restaurant review! We showed up around 11:30am New Years Eve. They had the doors open on the 64 degree day right in front of the huge fountain with the smell of Italian suco cooking and spices wafting in the air. The music was absolutely perfect. The decor was that of a old time established place done gradually by the diy owner and had some character. It also had the feel of a walk in NYC Italian deli to the right with the gingham red table cloths. We were the only ones there the entire time, which is just wrong because the food was high quality! We ordered the meatballs as appetizer. They were minced and soft but firm also. Flavor was good and had breadcrumbs used in them as well. Overall they were very good. However, the sauce it came with reminded me if our family's homemade suco. So it felt so right. Not sweet and not bitter with not everything cooked down so it had some small chunks of tomato and onion remaining. Well spiced perfectly. Real homemade suco and you can tell! She had the chicken piccata which was spot on. However the meat was not pounded thin and although it was two thicker larger breast, the flavor penetrated well through which was shocking for how thick they were. Very tender and well seasoned. I had the lasagna, as a true staple test of a review. The cheese they use I love but is more on the greasy side. But the flavor and firmness was spot on. The meat was a little over seasoned with oregano but does not bother me. Others may find it too strong. I don't remember seeing or tasting any ricotta cheese as stated on the menu and that was disappointing because I love it in lasagna. It was very different than the lasagna upon my door dash order when I first reviewed it. We had to ask for bread after the meal came as I felt the suco would go to waste from the meatballs and my lasagna which is an Italian mortal sin. I made small suco sandwhichs with the rolls. Spot on! They over cooked the roles but they did not taste burned oddly. Had they been cooked less they would be 5 star with the the olive oil butter and garlic. I would suggest adding salt to them on top. Once settled in, the decor, the music, ah man the music was spot on! The sound of the water fountain with open doors really pulled the ambiance all together. Being the only two there was nice but it would also be different experience had it been more crowded. This place should be very busy based on the homemade food, quality ingredients and tastes of authentic Italian which is hard to find locally. It felt like the food was too good to not be much more crowded. The owner was there and very nice, as was the staff. They make their own bread and suco for sure. Overall, I cannot rate a 5 as I would need to try more menu items. Based on others reviews and our own experience it seems there may be consistency problems which is a telltale sign that much of it is homemade. (Thats a good sign.) But expect hit and miss when most of the items are home made and not premade. Overall this is an easy 4 star + but not a 5 star (yet.) I think if they get and stay busier it would force more consistency and improvement and they could easily become a long term staple in the area being highly sought after and successful. Well worth going if you want to try a new place. I was a little shocked at the $18 Stromboli and other costs on the menu but again, this is authentic homemade food and you can tell. It literally reminds me of my Nonna's as she was just as inconsistent due to item availability or just energy levels. I would assume even on a bad day the food would still be good. Absolutely will be one of my go to Italian places when in the area. Try it and experience a taste of real Italy. read more

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Still getting the restaurant up and fully running, but the inside is quaint. Service was a little slow as I believe the owner was doing multiple duties, host, server, busboy. He's really friendly. Food was really good. It's been a while since I've had good Bruschetta and the Shrimp Scampi was amazing. Will definitely be back to try a different dish. read more

Napoli Italian Restaurant & Pizza - Bruschetta - Pizza Near Me - Vestavia Hills, Alabama

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This place is great! It doesn't look like much from the outside but the inside is super nice. The food is amazing. Everything is made from scratch. The service is also phenomenal. I would definitely recommend! read more

Napoli Italian Restaurant & Pizza - Mediterranean Pizza with no tomatoes and no feta - Pizza Near Me - Vestavia Hills, Alabama

Good food. I had the penne arrabbiata and the sauce was clearly fresh, tomatoes fresh, and just the right heat. Salad dressing was too balsamic heavy but homemade. They care about food. I didn't have a pizza but they looked very authentic. The primary problem is they are clearly understaffed and food order took too long, but the owner was nice and kept us updated. I'm not sure if they couldn't find waitstaff or were being thrifty. Ambiance was lousy but that doesn't typically matter much to me. The menu really needs more thought. It's kind of a stereotype of a Italian menu in some ways. Better to reduce the selections somewhat and really lean on authenticity. I will go again... when I know I have time. read more

This is a great neighborhood restaurant with amazing food! The music was one of the most enjoyable we've had at a restaurant! We highly recommend the Eggplant Parmesan! We will be back on our next trip to Birmingham! Thank you for a most enjoyable evening! read more

Eggplant Parmigiana is sooo good! Please visit this place because it's amazing! Everything is homemade!!!!! read more

Napoli Italian Restaurant & Pizza - Pizza Near Me - Vestavia Hills, Alabama

Average food at best. Pizza was was over priced for what you get. Service was fine, but did not get the feeling this place will stay in business much longer unless they make major price adjustments. Went in on a night that should have been busy like the BBQ joint next door but we were the only ones there. C- read more

Visited on Valentine's Day , which normally I would give more exception for except the restaurant was not full and had several empty tables. Overall food was okay but service was just terrible. Our waitress never refilled our water and my husband had to order beer 5 times and only received 3 of them. read more

This is our second time to try Napoli. The first time we had pasta that was very disappointing. Last night we ordered a pizza thinking surely it would be delicious but it was disappointing as well. The meatballs on the pizza had no flavor at all. And the pizza was just covered with cheese. Hardly tasted any of the mushrooms or onions. We were so hoping for a great neighborhood restaurant to support but very disappointed. read more

We love to eat local and decided to try this new place. The shrimp scampi, eggplant and chicken Marsala. Way over priced for the serving size and it was not good. Will not be back. read more

Authentic Italian food. Delicious, tasty, and full service. If you are looking for a real Italian experience, you gotta try Napoli.

We saw a flashing sign saying open and walked in around 8pm. The first impression we had was utter confusion. On the right is a casual pizza restaurant that is empty and appears unused. On the left is an empty ice cream display case and an unused bar. Further back in the building is a fine dining type area and a very large kitchen. It's a mishmash of unfinished projects and mismatched finishes. We waited for a few minutes and nobody greeted us. Finally, the chef comes from the kitchen and brusquely asks if we have a reservation. When we say no, he gestures to a mainly empty dining room saying he has no clean tables. We stand there unsure what he really means since the dining room is mostly empty. He waits a beat and tells us to eat in the pizza restaurant so we walk that way only for him to repeat several times that he has no clean tables. We're genuinely confused what the man is saying or what he wants us to do. He then walks to the white tablecloth area of the dining room and points to a table and tells us to sit there. We then sit down and a waitress appears and asks if we have a reservation. Again we say no and she looks at her watch and says they'll make it work. Again, the blinking sign says open, there are other customers in the place and the website says they're open till ten. At this point we offer to leave but the waitress looks at her watch again and says we can stay. We are totally confused. When the food came, it was excellent. I had veal marsala and my wife had eggplant part. Both were on par with really good NY Italian restaurants. Although the menu said entrees came with garlic bread, we weren't served any. After the meal, the waitress explained that they were having trouble recruiting staff and were doing their best to keep the wheels on the bus until they could be hired. Will I go back? Absolutely, the food is really good. Would I recomend Napoli? Yes, but with the disclaimer that you don't go expecting great service or a typical restaurant experience. read more

Heard good things about Napolis so my wife and I came in around 4pm Valentine's day to beat the rush. Sign on the door said reservations required but since it was early and the place was empty the waiter agreed to serve us. Ordered the Red Snapper on the special menu and it came out almost raw. Sent it back. Waited about 15 minutes and the second piece was not much better. The waiter asked if I wanted something else but by then I wasn't interested and my wife's meal was mostly eaten so we paid and left. The special lasagna price was $38. It was good but not worth the price; basically chicken and spinach. Total bill was $71 for 2 beers and 1 meal including tax and tip. We went home and I ate leftovers. Tried to contact manager on website but no response. Called restaurant and talked to the manager who said he had no control and couldn't do anything about it and I should call the owner. He had no idea when the owner would be there. read more

Love this place! This is our fifth time eating here and every time the food has been amazing. They staff is very kind and the atmosphere is very cozy. We went when they first opened and the service has definitely gotten faster so ignore the old reviews saying the service is slow. It's a very authentic restaurant and one that I hope sticks around because we need places like this in Vestavia. read more

We ate here on 9/23/23. Napoli hasn't been open long and I think the owner is having a few issues getting things fully in place. The positives: - the food is delicious. lasagna was superb and the Caesar salad was spot on. my italian food loving wife and daughter were positive about the Margarita pizza. The rest: - the food took a bit of time to arrive. a little too long. - ambience was lacking. it looks like it is going the right way, but nearly every table can see directly into the brightly lit kitchen and it takes away from the experience. i have a feeling that Napoli is going to evolve into a beautiful dining experience. but right now, they need servers, a liquor license, and faster turnover of customers. as for a star rating, i award: 4.5 to the food 3 to the service, because it was just the owner managing all of the tables. 3 for ambience. Rounding up to 4 stars and hoping for the best. read more

They got our pizza order wrong. When we mentioned it, they said it was right, even though it was clearly not based on what we ordered off the menu. They offer no alcoholic beverages. To top everything off, we had to go to the counter to pay because our server never came with check. read more

I understand that this business is still getting off the ground but we went to try it after a day of yard work. We walked in around 7:45 and were seated quickly. There was only one guy serving all 4 tables and he was very nice. He sat us in the corner of the pizzeria cafe section of the restaurant and promptly forgot about us. We waited about 35 minutes for him to come take our order while he was chatting with other guests. The food was okay, we ordered the chicken piccata and it was super lemony and the chicken wasn't great. It had no seasoning and seemed like it was just boiled. The salads had old, wilted lettuce but the dressing was amazing. Overall, I would give it a second chance but my husband would not return. read more

Forgot to get a picture, but we got stromboli, lasagna, and pesto pasta. The staff, I believe the owners, were friendly and welcoming.

Food is terrible and bland. Customer service is poor. We ordered take out and were told it was a 90 minute wait - after 105 minutes, we arrived at the restaurant. The waitress told us it would be approximately another 60 minutes until the order was ready. There was no one in the restaurant at all! read more

Food was very good. Service was beyond sub-par !! We placed our appetizer and entree order upon being seated. After 45 minutes we inquired about our appetizer. Then it was delivered. The entree did not arrive for another 30 minutes. We want to serve our local businesses in Vestavia Hills. This poor service is not an encouragement to return. For that we are sorry!! read more

We have been fortunate to visit twice during their start up period. Like everyone else they are short staffed, but once you get in and get a seat there is no issue at all with service. The food we have had is always excellent. The owner was there both times and made my kids and wife feel right at home. Be sure to get the garlic knots. read more

This is my second visit to Napoli's on Rocky Ridge Road. The owner greeted me with a jovial attitude, as he does each of his customers. The pizza did not disappoint - it was delicious! Napoli's is a relaxing place to really take time and enjoy you meal. Love this place. read more

Napoli Italian Restaurant & Pizza - Pepperoni with Olives Pizza - Pizza Near Me - Vestavia Hills, Alabama

The soup Nazi of Italian food. A co-worker had told me about this place and how good the food was. We got there at 8:30 last night (closes at 10:00). The owner asked me if we were there for a pick-up order and I told him no, we wanted to dine-in. He said "no dine-in, not enough staff" and that was it. I have attached a pic of the dining room. This may end up being the best Italian food in Birmingham but I will choose to spend my money elsewhere. read more

Napoli Italian Restaurant & Pizza - a dining room with tables and chairs - Pizza Near Me - Vestavia Hills, Alabama