My 2010 27" iMac was becoming unresponsive while typing emails, and I shut it down with the power…read moreswitch. This also happened about a month ago, but I was able to reboot in Safe Mode. Not this time! It would not boot in spite of more than 6 hours of DIY recovery attempts. I found Napa One with a Google search, and sent Don Hirsohn a detailed email describing the Mac, OS, and problems. I asked if he could restore it and recover 650 GB of applications and data. He replied immediately that he could do that, and I arranged to bring the Mac to him in Napa the next morning. He was able to reboot the Mac that day but determined the HDD was failing. He recommended replacing it with a 1TB solid state drive. The drive was ordered and received in 3 days. Don then restored the Mac from my TimeMachine drive. The Mac is working perfectly now with all files intact. A lifesaver! Loading apps and large files is noticeably faster with the SSD. Some apps required recertification, and he advised me how to do that for my Microsoft Office products. He also made a bootable USB drive as a savior for any future recurrences. Don was very knowledgeable about the problem and very responsive. He charged a fair price for his services and for the new drive. I am 100% pleased and I recommend Don highly. He is now my go-to person for any future Mac issues.

I have not found anyone who understands the inner workings of Apple's Macintosh and has always…read morefixed any problem I've had. Don ordered my last Mac and was extremely glad I went through him because he saved me money by handling the order. PS: doesn't charge a fortune. A satisfied client Jim Hilsabeck Napa

I hired CEG in the spring for my studio's urgent digital maintenance needs. I paid $1,000 for a…read more"full assessment" and a recommendation for a new RAID system (a $10K+ emergency). The service was an absolute failure: Zero Urgency & Unprofessionalism: It took MONTHS--not days--to get an equipment estimate, despite being hired for quick response. There were constant delays, missed deadlines, and all-around poor communication. Hidden Fees & Massive Overcharge: Their final quote was a shocking $19,000--nearly double the initial estimate. A closer look revealed an undisclosed, hidden surcharge on all hardware, and $1,600 more than B&H Photo for the main RAID system. Rude Management & Illegal Practices: When I called to question the surcharges and ask for my $1K fee back, the supervisor was rude and condescending, defending the "normal" surcharges. Admitted to Illegal Recording: Most alarmingly, the person I was speaking with admitted on the call that he was illegally recording the conversation without my consent, only stopping the recording midway through. As California is a two-party consent state, this is a clear violation of state privacy laws and demonstrates a complete disregard for ethical and legal business conduct. I would advise everyone to steer clear of CEG. They overcharge, hide fees, lack professionalism, and engage in deeply questionable business practices. Jim G.

I had reached out to CEG to replace an iPhone battery (thought it was swollen), they quickly got me…read morein the same day for a drop off repair. Ends up it was the screen that had come detached and needed replaced. Unfortunately the cost of the repair was more expensive than the worth of the phone. So they were able to put it back together, better than when I dropped it off, and didn't charge me anything. Everyone I spoke with was friendly and courteous, definitely first class service. For any computer or smart phone repairs I know how to call first! The folks at CEG rock!

Rob was extremely professional and helpful. He communicated very well through the whole process of…read morerepairing our laptop and his prices are beyond reasonable. Our laptop is working better than ever and he was able to save all our 10 years' worth of documents and pictures. We highly recommend this business and are thankful for Rob's problem solving skills.

Took my sons Dell Laptop 1 week ago Rob gave me an accurate honest estimate and told me it would be…read moreready in 7 days. He kept his word fix my son's laptop and kept his word on how much it would cost. His business is clean and I will take my computers in the future to Rob again.

I was a dummy and clicked on a cleverly disguised email that was phishing (it came in the form of…read morean evite from a friend), then realized what I had done and shut down my computer, then wondered how to get myself out of this mess. I found Alasdair online and called - he returned my call quickly and walked me through the process to make sure my computer hadn't been infected. He was upbeat, lightning fast, and awesome. Thank you Alastair!

Alistair was one of the few people I contacted who reached back out within a day of my initial…read morephone call. Also, I had gone back and forth with technical support with several different people from my internet and equipment companies, none of whom were very helpful or empathetic to what was going on. Alistair was able to come out, take a look at what was going on, offer solutions that were logical and reasonable, and was very affordable. Being told several times I needed "an IT department" to fix my problems, Alistair was the best choice I could have made for my ~1 hour of technical support needed. Highly recommend.

Great service , friendly, very knowledgeable, fair price . Highly recommend this shop.read more

Sam, The Techno Wizard absolutely saved my wedding day for me. He not only worked in a Saturday…read morebut unselfishly drove all the way up the Napa Valley to handle an issue I was having with the music for my ceremony. Had it not been for Sams expert and efficient help in a quick execution and an excellent "fix", I would not have had all if the elements that actually made my wedding day complete. Sam is a true gentleman and extremely well qualified for any computer technical situation! Bless you and Go Go Sam!

I want to highly recommend Sam Slaughter, the Techno Wizard. He was patient, efficient, extremely…read morehelpful and his price is reasonable for the terrific service he provides. My desk top computer and lap top computer are both humming right along!

An odd circumstance led to the BIOS on my laptop getting severely corrupted resulting in no access…read moreto the login screen. Tried every possible online-suggested solution including restarting with a recovery USB drive. Nothing worked. Brought the laptop in to TL Computer Repair in the morning and picked up the completed repair that same afternoon. Cannot recommend Carlos highly enough. Friendly professional, very reasonably priced, service.

Had a nasty Ransom virus and Carlos the Tch guy got it handled. Responsive, fair prices. Easy to…read morework with.

I brought my dying computer to Christina and boy am I glad I did. She dropped what she was doing as…read moreI explained I needed my system working so I could finish what I was working on and she immediately went to work on my computer. The problem was a lot of dust and dirt had plugged up the internal fan so it would overheat quickly and shut off. She cleaned my computer, kept it over night to make sure it was fixed and working properly and now it runs like a champ again. I can't thank her enough for her expertise, friendly willingness to help get my problem solved quickly and inexpensively as well. I will use Zeda Computer Solutions anytime I need help with my computers and highly recommend Christina to my friends and clients looking for fast , friendly and reliable tech help. She is Awesome!! Bill W. Napa, Ca

Amazingly helpful! Knowledge extends to all OS versions and mobile applications!…read more She has installed memory for me, troubleshoot issues, and made sure I had a loaner laptop so I could keep my productivity solid!! Highly recommend!

Darin has done a fabulous job for us. Fixed our computer and solved a hacking issue. Cheryl Imrieread more

From the owner: 15+ years fixing computer in the Bay Area. Competitive prices. Meet or beat competition. Free…read moreHouse Calls. Free computer maintenance software for all repairs.

What an excellent and easy experience we had today at Xtremetech! The lady was super friendly and…read morehad my wife's iPhone screen replaced super fast. Will definitely return for any electronics repairs.

Called about getting my hdmi port replaced for my PlayStation. Noticed they had two different ads…read moreup for discounts. One for $20 of all repairs another for $30. Sadly when I contacted the business they informed me they would not be able to honor neither of the two discounts so I will not be giving this place my business. Fix your yelp page it's misinforming the $30 off or even the $20 off would've had me sold