Auto Tek's stellar customer reviews did not disappoint! They diagnosed and repaired a bad A/C…read morecompressor for an Audi Q5. They credited the diagnosis fee to the service performed which is nice. They offer a decent warranty on their work. They are also flexible to offer parts options to help lower the total cost of repair. They say all of their techs have senior experience, and they were able to get my car in quickly- some other garages have wait times of up to a week. I checked their hourly rates, they are in line with other garages I have used in the past. They seem to have a very smooth and efficient system set up, they handle a lot of cars with the large garage space they have, and they do a good job communicating and providing updates. Convenient location for South Austin customers. They even sent me a follow up message after the repair- that was a first for me! I would recommend this garage for service and repair work.

This place is a breath of fresh air after experiences with Other Places. Friendly, didn't try to…read moreupsell, just explained clearly what was needed and might be needed at another time. I'll bring my cars here from now on!

First time to use, great decoration. The wash bays were clean. Machines worked as they should…read more Friendly staff.

This has become my favorite spot for cleaning out my car, and it's one of the few places in Austin…read morethat even has a shampooer. They also offer a self-service dog wash, which I haven't tried yet but think is such a fun addition. The customer service here is honestly the best part. Every time I've come by, the staff have been kind and helpful--shoutout to Marteen for going above and beyond when the card readers were down, insisting on cleaning my car for me and doing an amazing job. That kind of service is rare these days. On top of that, it's secretly my favorite nightcap stop when friends are visiting from out of town. They're open 24/7, and the dinosaur animatronics make it worth the trip alone. Bring some quarters, because you'll want to enjoy all the quirky little details that make this place so memorable.

I will be coming back here for all of my vehicle maintenance for now on! Alex is the best mechanic…read morethat I have ever met. He is honest, communicative, and was excited to help. I came to this shop after another shop quoted me a ton of repairs that were going to cost over $4k altogether. Some of the repairs were valid and necessary so I went to Alex to get the most pressing ones done first. He was nice enough to inform me that the rest of the repairs were unnecessary after looking them over, which is saving me a ton of money that the other shop would have gladly took. I'm so thankful to have found someone who doesn't pray on customers like me who don't have the knowledge or the tools to inspect all of the intricate parts of an aging car. Thank you Alex for being honest with me, and for taking the time to teach me about some best practices for maintaining my car. Thank you so much!

If anyone is needing a mechanic, Alex is your guy. Old school honesty, and fair pricing. Super…read morepleased with the work he did.

I had blown my speakers in my truck. Too much Heavy Metal (if there is such a thing)…read more Went to Custom sounds. Talked to Rick. Found speakers I liked (Hertz). At a reasonable price. They were in stock. So, I got them. Had them installed. Install went well. No issues. Damn. They sound amazing! Tested them with Heavy Metal music (duh). Sounds so much better! Clearer and cleaner. With a bit of bite to them. Rick and his team were awesome. He didn't try to upsell me. Just told me the pros and cons (which wasn't anything of consequence). Very good experience. Probably, will have them install a new head unit soon.

Today I arrived distraught from Intoxalock issues, with very little direction from them. Amy…read morehandled the whole situation with grace and professionalism. I'm truly thankful for her and her services- even when I felt like I was being a turd. Thank you again Amy!

Came at 10:30 at night they close at 11 for a fuel line disconnect tool asked to use the restroom…read moreat first the girl said "Yea go ahead" and then said "the door is locked " , so I go and ask for the Key and LEO says "Yea the restrooms are closed " . 30 min before closing ? Okay I understand but the way he said that the tone he used sounded very arrogant.

Walked in not knowing much about auto parts ...Leo helped me…read morefind the right part for my neighbor that doesn't speak English...or Spanish.... Thank you. Know she can get around b cause of you I am getting rides to work and church.

Came in on a recommendation from a friend who loves this spot and I'll be recommending to everyone…read moreelse too! I needed an exterior hand wash and detail. Eric was super friendly, explained the package prices and membership options as well as what each would entail. They did a thorough job and were quick as well. Overall a really great experience and I went ahead and bought a membership because they did such a phenomenal job! Oh and make sure you tip--they deserve it :)

Services provided deluxe car wash six month membership for two years now the quality is good for…read morethe price of handwashing.

Safelite was awesome. I needed my rear windshield replaced and got a 7am appointment the next day…read more I was greeted right away, everyone was super friendly, and Javier did a great job on the repair. He kept me updated and had me out fast. The waiting area had coffee, comfy seating, and Wi‑Fi, which made the wait easy. This is the second Safelite location I've used and both have been consistently great. Fast, professional, and stress‑free. Highly recommend.

Missed appointment two days in a row. Very poor service. Waited at home twice for nothing. Don't…read morebother using this business

Avoid JP's Car Wash (Balcones Woods)! There's only one working bay, and it's for a full-service…read morewash, which I didn't want. I only lost $1.50, but when I went to ask for help or a refund, I passed a sleek black truck with tinted windows. I spoke to an employee, and as they led me to the front, the truck suddenly screeched out of the parking lot. Turns out, the manager had been sitting in that truck the entire time, watching me use the quarters and walk past him--then he just took off.

I'm currently sitting at this place, wondering: how is it even functioning, alive and shameless?…read more These 10 minutes were so bad I wish I could get access to the video surveillance recordings to send the images of me trying to survive here and get stuff done, as I'd probably make it to the top 3 historical fails in car wash places. I had read the previous review and figured that it seriously couldn't be that bad - I don't have high standards regarding car wash places, so here are my thoughts about my experience so far: 1) Definitely no indicator letting you know that you're running out of time. 2) The pressure washer is SO STRONG that I almost flew away with it when I pulled the trigger. Talking about this, when you want to wash off the soap foam off of your vehicle, you literally MAKE IT SNOW. You don't wash away the soap, you just push it away and it just creates a snow tornado. Literally. Above your car (and head). 3) The placement of the tools is ridiculous. The hose being oriented towards the credit card reader and program panel, as soon as your money is taken, it rains on your feet. Pretty aggressively, given that it's a pressure washer... Yes, ladies and gentlemen: FREE FEET WASH FOR Y'ALL! Also, the foam brush is hung up high, so the time for you to move with your squishy feet from the program panel and pick "foam brush" and then walkto the other side to grab the tool, the brush starts foaming and the foam build-up falls where? ON YOUR HEAD. Free shampoo. Great. 4) Coin change machine out of use (today at least). 5) There's nobody on site, so I can't even tell at anyone. This is disappointing. 6) I was hoping to wash my heavy duty car mats, too. Usually, other places have these jumbo pins where you can hang them and power wash them. Nope, not here, obviously. I mean the next door bay had 3 of them, but not mine. Clock is ticking, I'm not going to move my car now... So I laid them down on the (gross - full of soil and debris) ground, and as the water pressure is so crazy and the place sucks, I ended up getting some old soil from someone else's previous wash being sprayed all over my mats. Yay. 7) I think the worst part is that I feel like the water smells like shrimp. I'm not even lying - I could also just be some water drain issue, but I guess I'll update this review later if when I come home, I realize that it's just MY smell after a hot work day. I'm pretty positive it's the water I just "washed" my car with though. Needless to say, I gotta go dry up my clothes now. Don't come here. Just don't. I'll just go finish this up elsewhere. Pictures 1) Low vehicles, drive slow. The place is super sloped and the driveway looks miserable 2) Oh, that's probably what stinks! Old bottles and food stuck under the water drain grate. And they're not from yesterday. I could read the date on one of them (that I cleaned up with the super duper powerful hose: 2012). Just sayin'. 3) The infamous high hung foam brush 4) How you get your feet wet from picking the cleaning program, with the hose ready to flood your feet...

Best BMW service experience I've ever had! They're honest, fair, and truly customer-first…read more I got quotes from three different shops and Terry Sayther had the best pricing by far, and not because they cut corners. They quoted using accurate book hours, use OEM parts, and were completely transparent about everything. What really sets them apart, though, is their integrity. They were the only shop that told me my specific issue was actually covered under BMW's extended warranty. Not only that, they even walked me through exactly what to say to BMW to get it approved. Most shops would have happily taken my money instead. Nicole was absolutely amazing to work with. She was knowledgeable, patient, and went above and beyond to make sure everything was handled correctly. You can tell they genuinely care about doing the right thing for their customers. If you have a BMW and want honest diagnostics, fair pricing, and a shop that truly looks out for you then this is the place. Highly, highly recommend.

I went in to buy spark plugs. They had what I needed. I had a few questions and the staff was very…read morehelpful.

After leaving one AutoZone, I stopped at the one at 2602 S Congress and I wished I would have kept…read moredriving. Max, I'm pretty sure that was cashier's name, ran a test and told me that my oxygen sensor was bad. He states he knows a mobile mechanic, Edgar, and he doesn't speak English; he gets to shop in less than 5 minutes. Max asks me to move my car to the side; he stated the store manager is cool but the general manager has a problem with people working on cars in front of shop. After part is "installed," Edgar puts numerous bolts in a garbage pail and drives off. My car gave out shortly after starting it; call AAA. I went into store to ask for name and numbers of sales associate and mobile mechanic. Wrong numbers were given; not surprised.. Before car was towed back to San Antonio, the tow truck driver looks where oxygen sensor is and tells me nothing is there. Yesterday, car was towed again and I asked the guy if he wouldn't mind telling me where a part was; he said no and also told me oxygen sensor was not there. AutoZone, in the Windsor Park, area did an excellent job of assessing and did not try to take advantage of a disabled individual. The same can't be said about the location at 2602 S Congress. AutoZone, sales associates like the ones who worked Sunday afternoon, are not a professional look on your company and will have customers going elsewhere.

What lifesavers, shout out Max for helping me with my battery vent. When the plug didn't fit on my…read morenew battery this guy took an hour of his time to brainstorm with me and eventually we (he) figured it out. Without this dude I would have missed my job interview For real, best customer service I've ever gotten!