Auto Tek's stellar customer reviews did not disappoint! They diagnosed and repaired a bad A/C…read morecompressor for an Audi Q5. They credited the diagnosis fee to the service performed which is nice. They offer a decent warranty on their work. They are also flexible to offer parts options to help lower the total cost of repair. They say all of their techs have senior experience, and they were able to get my car in quickly- some other garages have wait times of up to a week. I checked their hourly rates, they are in line with other garages I have used in the past. They seem to have a very smooth and efficient system set up, they handle a lot of cars with the large garage space they have, and they do a good job communicating and providing updates. Convenient location for South Austin customers. They even sent me a follow up message after the repair- that was a first for me! I would recommend this garage for service and repair work.

Let's be clear about something when it comes to car maintenance of a car over 10 years old and…read more100K+ miles. It will be expensive. Period. Hopefully you find a good quality mechanic with fair prices, transparent with their findings, and can work in a timely manner. Auto Tek checks all those boxes. We took my son's 2012 Honda Civic for a maintenance visit. They found several things that needed attention (battery, brakes, bearings, etc.) Twenty two year olds can be responsible, but they don't always recognize when there's a weird noise, or the alignment is off. We got 2 pages of repairs done and it was a little under 3K. Yep, it's a lot, but still less than buying a new car and he will get a couple more years out of this car.

Martin is wonderful! i came in with lots of bird poop on my car. i'd never done handwash so he…read morehelped me & then helped shine up my car. It looked brand new!

So silly! I was getting gas nearby and did a quick search for a car wash near me. This was a few…read moreblocks away and had good reviews so I gave it a try. It is very self serve. You pull up to the car wash and pick your type and pay with a credit card. I went during "happy hour" 2-5 which includes a free upgrade! So I got the $13 wash for only $11. You just pull in and the machines move all around you. Usually I go to ones where you pull onto the track and it moves your car through. The dinosaurs everywhere is so funny and random. Easy in and out and my car is clean! I will go back!

I will be coming back here for all of my vehicle maintenance for now on! Alex is the best mechanic…read morethat I have ever met. He is honest, communicative, and was excited to help. I came to this shop after another shop quoted me a ton of repairs that were going to cost over $4k altogether. Some of the repairs were valid and necessary so I went to Alex to get the most pressing ones done first. He was nice enough to inform me that the rest of the repairs were unnecessary after looking them over, which is saving me a ton of money that the other shop would have gladly took. I'm so thankful to have found someone who doesn't pray on customers like me who don't have the knowledge or the tools to inspect all of the intricate parts of an aging car. Thank you Alex for being honest with me, and for taking the time to teach me about some best practices for maintaining my car. Thank you so much!

If anyone is needing a mechanic, Alex is your guy. Old school honesty, and fair pricing. Super…read morepleased with the work he did.

I had blown my speakers in my truck. Too much Heavy Metal (if there is such a thing)…read more Went to Custom sounds. Talked to Rick. Found speakers I liked (Hertz). At a reasonable price. They were in stock. So, I got them. Had them installed. Install went well. No issues. Damn. They sound amazing! Tested them with Heavy Metal music (duh). Sounds so much better! Clearer and cleaner. With a bit of bite to them. Rick and his team were awesome. He didn't try to upsell me. Just told me the pros and cons (which wasn't anything of consequence). Very good experience. Probably, will have them install a new head unit soon.

I got my wife's windows tinted about a year ago and they bubbled up and needed to be replaced under…read morewarranty, but they no longer have a window tinter. The employee told me to try back in a couple of weeks.

12pm crew is the best. Helpful in diagnosing my car's issue. Store is kept clean and organized too.read more

Came at 10:30 at night they close at 11 for a fuel line disconnect tool asked to use the restroom…read moreat first the girl said "Yea go ahead" and then said "the door is locked " , so I go and ask for the Key and LEO says "Yea the restrooms are closed " . 30 min before closing ? Okay I understand but the way he said that the tone he used sounded very arrogant.

I wanted to get my car detailed (vacuum not shampoo) and when I found the Washaroo site their…read morepricing seemed super reasonable ($100 for a small car). I made an appointment for noon on Friday, and when I showed up was a little surprised by how small the place was and a lot surprised by how busy it was! There were 4 cars in front of me and I could hardly get out of the way of the outgoing lane until an employee started directing cars and got things more organized. I was worried the quote of an hour would t cover the time waiting for the wash but it ended up being right at an hour total and I was completely happy with my mini detail! My lesson is maybe don't go right at lunch lol, it was much quieter when I left at 1. For $100 my car was shiny on the outside and fresh, clean, and conditioned on the inside! I specified I wanted the console and glove box cleaned (and had emptied them out in preparation) and they both looked great at finish. The indoor waiting area is decent, a little warm but certainly better than outside and there is a bathroom and plenty of seating. If you are looking for a quick bite the Mexican market next door has a food counter with some bomb chili rellenos!

We have had 2 cars washed here. Both times the guy greeting us seemed like we were a burden. He…read moredidn't actually greet us at all and waited for us to say what we wanted. He wouldn't give us the time of day until he stated we had an appt. After I gave him the keys, I tried to leave because I live around the corner. He told me customers cannot leave during car washings. This seems unreasonable if it's scheduled for an hour. When I picked up the car I had to ask for them to touch up a few spots that still had crumbs. He happily did it. Overall the car detail was pretty good.

I had a great experience at the Safelite on south I35 in Austin. I booked the appointment through…read moremy insurance app, but I have also used the online booking through their website, and it's equally as easy to use. My appointment was at 9:30, and I arrived at 9:08. The lobby is quiet, no loud TVs blaring. There is water and coffee available. I got a text at 10:08 saying they were starting service on my vehicle, and it was done by 10:45. A lot of people did arrive after me, and I know the wait time is usually 2.5 to 3 hours when they're busy, so that's what I was expecting anyways. Installation so far looks great. There was a little dirt mark on the fabric of the roof on the passenger side. I will update if there are any problems, but overall I am very pleased!

After agreeing to a price that included an online discount, I was later hit with an unexpected…read moreadditional charge that effectively removed that discount. The initial pre‑authorized charge for the mobile windshield replacement was correct -- but the second charge that appeared the next day was never disclosed, never approved, and never explained. The phone number shown on the invoice, which appears to be the local shop, routed me every single time to a call center. I had to re‑explain the situation repeatedly, only to be told the $100 discount had been retroactively removed. I was promised a reimbursement within 3-4 days. That never happened. What followed was a cycle of complete non‑responsiveness: the "local" number always routed back to the call center, the call center couldn't reach anyone at the shop, emails to the manager went unanswered, and every attempt to get a real update resulted in the same scripted responses with zero actual action. In my experience, the lack of transparency, the unauthorized additional charge, and the inability to reach anyone who could resolve the issue reflect extremely poor customer service practices. Prospective customers should be aware of how difficult it may be to get help if anything goes wrong.

Avoid JP's Car Wash (Balcones Woods)! There's only one working bay, and it's for a full-service…read morewash, which I didn't want. I only lost $1.50, but when I went to ask for help or a refund, I passed a sleek black truck with tinted windows. I spoke to an employee, and as they led me to the front, the truck suddenly screeched out of the parking lot. Turns out, the manager had been sitting in that truck the entire time, watching me use the quarters and walk past him--then he just took off.

I'm currently sitting at this place, wondering: how is it even functioning, alive and shameless?…read more These 10 minutes were so bad I wish I could get access to the video surveillance recordings to send the images of me trying to survive here and get stuff done, as I'd probably make it to the top 3 historical fails in car wash places. I had read the previous review and figured that it seriously couldn't be that bad - I don't have high standards regarding car wash places, so here are my thoughts about my experience so far: 1) Definitely no indicator letting you know that you're running out of time. 2) The pressure washer is SO STRONG that I almost flew away with it when I pulled the trigger. Talking about this, when you want to wash off the soap foam off of your vehicle, you literally MAKE IT SNOW. You don't wash away the soap, you just push it away and it just creates a snow tornado. Literally. Above your car (and head). 3) The placement of the tools is ridiculous. The hose being oriented towards the credit card reader and program panel, as soon as your money is taken, it rains on your feet. Pretty aggressively, given that it's a pressure washer... Yes, ladies and gentlemen: FREE FEET WASH FOR Y'ALL! Also, the foam brush is hung up high, so the time for you to move with your squishy feet from the program panel and pick "foam brush" and then walkto the other side to grab the tool, the brush starts foaming and the foam build-up falls where? ON YOUR HEAD. Free shampoo. Great. 4) Coin change machine out of use (today at least). 5) There's nobody on site, so I can't even tell at anyone. This is disappointing. 6) I was hoping to wash my heavy duty car mats, too. Usually, other places have these jumbo pins where you can hang them and power wash them. Nope, not here, obviously. I mean the next door bay had 3 of them, but not mine. Clock is ticking, I'm not going to move my car now... So I laid them down on the (gross - full of soil and debris) ground, and as the water pressure is so crazy and the place sucks, I ended up getting some old soil from someone else's previous wash being sprayed all over my mats. Yay. 7) I think the worst part is that I feel like the water smells like shrimp. I'm not even lying - I could also just be some water drain issue, but I guess I'll update this review later if when I come home, I realize that it's just MY smell after a hot work day. I'm pretty positive it's the water I just "washed" my car with though. Needless to say, I gotta go dry up my clothes now. Don't come here. Just don't. I'll just go finish this up elsewhere. Pictures 1) Low vehicles, drive slow. The place is super sloped and the driveway looks miserable 2) Oh, that's probably what stinks! Old bottles and food stuck under the water drain grate. And they're not from yesterday. I could read the date on one of them (that I cleaned up with the super duper powerful hose: 2012). Just sayin'. 3) The infamous high hung foam brush 4) How you get your feet wet from picking the cleaning program, with the hose ready to flood your feet...

Best BMW service experience I've ever had! They're honest, fair, and truly customer-first…read more I got quotes from three different shops and Terry Sayther had the best pricing by far, and not because they cut corners. They quoted using accurate book hours, use OEM parts, and were completely transparent about everything. What really sets them apart, though, is their integrity. They were the only shop that told me my specific issue was actually covered under BMW's extended warranty. Not only that, they even walked me through exactly what to say to BMW to get it approved. Most shops would have happily taken my money instead. Nicole was absolutely amazing to work with. She was knowledgeable, patient, and went above and beyond to make sure everything was handled correctly. You can tell they genuinely care about doing the right thing for their customers. If you have a BMW and want honest diagnostics, fair pricing, and a shop that truly looks out for you then this is the place. Highly, highly recommend.

I went in to buy spark plugs. They had what I needed. I had a few questions and the staff was very…read morehelpful.

1st off I wanted say upon arriving I was greeted by Freddy the Master mechanic and was very…read moreinsightful, polite, professional and knowledgeable. He inspected my vehicle thoroughly and also very transparent on any future preventative maintenance I may need. 10/10! Also while I waited Austin made me feel very comfortable w/ the pricing and overall what to expect from the visit. He displayed great communication, empathy, also made sure that everything question I had was answered! Great Crew to say the least I'll recommend them to anyone especially if you need a transparent & honest assessment of your vehicle

Brought my car here and was told my engine was dead. I sold the car to a friend for parts and he…read morefixed it and it has been running great for months now. It's on me for not getting a second opinion but man I regret bringing my car here and not getting a second opinion afterwards. Edited for response: I don't put my real name on the Internet