Ordered the oxtail soup. It was ok but didn't taste like oxtail soup. Wouldn't order it again. Other dishes looked good so would go back again. Service was good. As someone else mentioned, the booth seats really needs to be upholstered. read more

The worst customer service EVER!! Food was ok. I would not go here again. We were seated kind of in the middle of the restaurant and was ignored by our waitress, these group of men came in and the waitress sat them and immediately gave them water and was very attentive to these men. She also took there order then turned and realized that she didn't even offer us water or anything. Mind you they ate and then we got our food. I'm not one to complain but never experienced any kind of service like this before. I will never go again. read more

Husband and I decided to eat here for dinner. I'm glad I made a great choice in coming here. It was my husband's first time here and he was happy we came here to eat. He said he wouldn't mind coming here to eat again. We both ordered the Combination plate with yakitori chicken and fried shrimp. We got it with mashed potatoes. Next time I'm going to get it with fries instead. My mashed potatoes were too bland for me. Next time I might try their Hawaiian plate or Steak plate. I really enjoyed their Super Saimin too when I ate here with my Mom. Their Combination plate is a Good deal because you can pick two or three items from their selections. It comes with soup or salad and jello or pudding for dessert. We really enjoyed our dinner and the food was tasty and the Staff here is friendly. Highly recommended and will definitely return. If we come here for dinner again I might challenge my husband in a game of darts. My husband liked that they had tv's and he liked the table we had. My husband hardly like to eat out, but I got him out and he really enjoyed this restaurant. He enjoyed his food and the ambiance of the restaurant and each other's company. I had a Nice time too and I really enjoyed eating dinner with my husband. read more

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I enjoy coming here for their comfort food and watching games. It's my go to if I dont want zippys and want a drink at the same time. It's such a laid back place. The workers are really nice here. It's never crowded and the tables are spaced out. Restaurant is open till 9pm. They take your contact tracing information and take temperature checks when you come in. Lots of parking outside. If you want to eat a sandwich, pick the Turkey Thunder Sandwich. Simple yet so good! read more

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This place is just a disappointment in my books and I'm usually nice but.... Let's start with... The attitude from the staff, The wrong order, The wait time, The preparation was wrong & missing. The price was ridiculous for 3 items. We only got 2 of 3 and it was $60! Seriously?! They said we wasn't charged for it but they also didn't verify this. I beg to differ because in our books the money was definitely used to pay for dinner. Now they calling us liars? So, I guess they just wanted us to take there word for it?? Um NO! You work there, you make it right! What the f****! I was a fan of Nancy's 30+ years (partying, dinners, party's, singing Karaoke ) until I slowly noticed the service the passion anyone has working there anymore today? Does it exist? We live in Hawaii, and this the kind of people we gatta deal with today? Nancy's was one of our stops after clubbing... the last stop to end it with Karaoke and some pupus then off to home. Today...is DIFFERENT! I hate it!! Seriously! All I ask is that you love your job or just get out! Your ruining it for the food industry & most importantly Nancy's! Where is the service and the smiles? How about the compassion for your customers when making a mistake on orders taking 100% responsibility for your own mistakes. We know what we ordered. So they technically calling us one liar. How do you miss a plate. You know that buggah was on your kitchen counter and we ended paying for something we didn't get. I hope they find more compassionate workers at Nancy's. If you guys only knew how that phone call went...when I had to call back to confirm the order opening our bag finding that not all our plates were there.... I mean common it's just a plate and they can credit you but Noooo they said we didn't charge you. So either way it's the service or the preparation again. WRONG! WRONG! WRONG! I'm not happy at all. They didn't offer us a replacement, they didn't empathize or apologize. They simply just made us look like we didn't know what we was talking about, took our money and just straight out told us we never ordered it when that was our son's dinner. He put in the first order. Bad customer service & that person should be written up for how they handled the situation. If you can't be friendly and sweet you shouldn't be working there, that's my personal opinion! Ok I'm done being a bitch, I'm sorry..but I really AINT. This had to be known, this crap needs to STOP! Thanks for reading. read more

Been wanting to try Nancy for so long. It was so ono. The place is clean. The staff is amazing. We took our two grandsons and they made a mess. I felt so bad but the staff was so nice. read more

Nancy's is my go to for drinks and Pupus. And then to go so you can feel better after all that drinking a Nancy's delight Saimin! FULLY loaded wonton mein! Soooooo Ono!!' read more

Service was pleasant, friendly and warm.. just came from a business where the greeting was like being in Iceland. The corned beef hash is tasty and the hubs'pancakes were super fluffy! Taste is average..I would come here again for a quick bite in a sit down, air conditioned restaurant that's not super busy or noisy read more

Nancy's Kitchen - Corned beef had hash, 2 eggs and hash brown - Bars Near Me - Waipahu, Hawaii

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Customer service was good. Helped right away when I placed my order to go. Haven't been here for a few years. The food I regularly ordered before did not taste the same, and one of the entrees was on the salty side. The lower rating reflects this. Otherwise, I was glad to see this business still open amidst the recent closing of a nearby restaurant chain in Hawaii. read more

One of my favorite happy hour and pit stops. Can't beat their margaritas!! The food is so one and Jessica always takes great care of us. Mahalo! read more

Nancy's Kitchen - Li Hing Mui Margarita - Bars Near Me - Waipahu, Hawaii

We went there on s Saturday night, it was semi full, but we got a sear right away. First of all, the waitress didn't ask if we wanted water, Then we waited 40 minutes for our food, hamburger steak with fries came out with only 11 fries, yes I counted, it wasn't even full sized fries. Nobody came to check if everything was okay. Everything was expensive but no taste, hamburger was way hard, mac salad no taste, even poke was bland, the only thing delicious was the Korean chicken, then when the waitress was cleaning up, we tried to collect the plates, she had this pilau attitude, no more are we going there read more

Nancy's Kitchen - My 11 French fries - Bars Near Me - Waipahu, Hawaii

First time here by recommendation from a friend. We entered the restaurant and the greeter yelled from the rear of the room to sit anywhere. I could barely make out what she said so we seated ourselves. When she finally came to the table with menus, I told her it was our first time here. She dropped off the menus and walked away. After a while, she came back. We placed our order of a french dip sandwich. The menu said it included fries, soup and salad. Then she told us that it was choice of one. When I mentioned the discrepancy she said "You don't think we should reprint the whole menu for a small error do you?" Our meal was brought out and it was nothing to write about. Plain bread with roast beef and no seasoning. There was a pickle spear and au jus and french fries. The server did not come back even once to ask how the meal was or to see if we needed anything. No refill of water glasses. When we finished the meal, we had to look for her to get the bill. The total was $17.75 for a sandwich with nothing special. In all, I would rate the service poor, the food mediocre and overpriced for what you get. I will not be going back. Very disappointed. read more

Great food!!! Service is always good! Nice local restaurant. It is connected to the bar so you'll at times hear the sounds coming from that area. Not a big deal though. read more

Went for drinks and food from pupu menu. Yeah, overpriced for quantity; lechon kawali too salty; though fried zucchini was great. Service was good though it seemed server rushed us to leave. Don't know if they wanted to close dining area, where we were seated, but bar area was crowded. read more

I have been here only for breakfast. I ate the loco moco this time and asked for light gravy. As you can see from the picture, that didn't happen. However, it was easy for me to just move the gravy on the side. It tasted pretty good. Food and price: about 3 1/2 stars. The reason for the 4 stars is the service. There is one waitress for the entire restaurant and there were about 30 of us in our group. Unfortunately, I don't know her name but she is always working in the morning when we meet there. She is very friendly, communicative, efficient and anticipatory. What more could you ask for in a waiter or waitress? We always have a great time when we get together. This waitress plays a large part in this. I promise to get her name next time. read more

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It was a split minute decision, glad that I stopped into my favorite bar in the universe! Rene the homemade breaded zucchini is so good. It melts in the mouth with the crunchie crispy outside. Safely practicing social distance and covid protocols.Renee is the best bartender hands down glasses up on the whole fricken island. Jaylah and her as a team,they set you up,u knockem down.its time hot dudettes and hot dudes.cool down,drink responsibly and GodBless! read more

We've been coming here for 7+ years & Always amazing & ONOlicious The Service is AMAZING,POLITE & HARD WORKING My husband & I always come here on our date nights or with our 'Ohana - Come On Over & Try'um you won't be disappointed "GUARANTEE"!! See "JESSICA" tell her I sent you the "Hawaiian TITAH" Much Love & Mahalo Nancy's 'Ohana Resturant we see you again Soon read more

Ordered the beef stew for take out. What a rip off. Paid $17+, was that a mini?? 4 pieces of meat, 3 carrots, 2 potatoes and watery. Didn't quite taste like stew. Should've gone to Loco Moco where the take container is actually full. read more

Sung to the tune of "Unforgettable" by Nat King/Natalie Cole Forgettable, that's what you are Forgettable, though near or far Like a margarita that has no booze And the service is a total snooze Never before has the waitress been more Forgettable in every way Forgettable that's how you'll stay I am never ever coming back And I'd rather eat a paper sack Coz the paper sack probably tastes better too Forgettable, in every way And Forever more that's how you'll stay That's why food there is inedible And I am totally credible So trust me when I say, its totally forgettable too. -------end of my song-writing career ------ $10 margarita that tastes like 7-11 slush? No one coming around to fill waters? Our friend had 3 double Cape Cods and her bill was $52?! The atmosphere is totally cafeteria. Food is cafeteria fare complete with congealed gravy, frozen Crinkle Cut fries and frozen veggies (some local hospitals have better food than this fry-zap joint). Drinks suck. It was so bad it was unforgettable. read more

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This is my second bad review because the service needs to be up to par. I'm not going to compare it to a five star restaurant but servers should know when to communicate to their patrons about certain changes within the bar such as last call for drinks as well as FOOD! Especially since we were sitting on the restaurant side. It does state on the menu that the kitchen closes as 12 am but I believe they would make more money asking if there's anything else they want to order before the kitchen closes. There should be last call by at least 11:45 so there's enough time to make the food and close before click out. As someone visiting late, I just got off work and definitely looking for food to soak up the alcohol before driving. Anticipation is something servers should have because someone is always looking to order something right at last call which would make the place more money. It is what it is though. If the server doesn't want to walk around with a mindset that a patron wants something, they won't order items and won't buy as much because no one's asking. read more

The service was very good, and had a homely ambiance. The won tun mein with vegetables which I ordered, was a good portion, and won tun was bogger than many other places I've been to read more

(11.20.2022) party of (2) Came in at 1:20 pm the waitress first says of the wait for food is 1 hour .... Um ok then we sit n wait in between there the waitress n waiter walk pass we are waiting to order and another family come in , the get seated and get water n utensils while we waiting we have nothing , then at 1:35 pm the waitress comes to take the order I voice my opinion and she says oh I'm sorry , like is she really sorry nah she just doing her job to say that .... Then we get water n utensil 10 years later .... Our order went in let's see what time we get the food ... to be continued .....service really sucks we wouldn't be here if we didn't need to be .... read more

Food is mediocre. The wait for the meals to arrive was UNSATISFACTORY. My party arrived at 12:10pm, and our meals arrived WAY AFTER 1:30pm. We were not notified about the wait for food and 2 people in our party canceled their orders and left for another restaurant. Waitress did not seem genuinely apologetic. I asked to speak to the manager on duty & was informed Heather would not be there until 2:30pm. We waited. No one referred her to us. To top it off, they still added a 20% gratuity to our bill. read more

Nancy's Kitchen - Bars Near Me - Waipahu, Hawaii

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Imagine coming into an establishment while it's super slow but your food still takes long. an hour to be exact. I was so upset because we came in here starving (horrible idea) and left disappointed. food was bland. at least i got a free refill on my soda. our server was very nice but this place definitely needs all the help it can get. so if you're hungry, don't even think about coming to nancys. do yourself a favor and save your time and money by going else where. ++++ i also found egg shells in my omelette. lots of it. barf read more

I've been to Nancy's periodically over the years but haven't been there for ages. It's a good pupu place for locals and the meals are pretty good. My wife and I went there on a Wednesday at about 1:00 for lunch. This wasn't our first choice but we settled for Nancy's because it isn't that easy to find a dine in restaurant these days because of the pandemic. This turned out to be a good choice. The staff is friendly and attentive, so far so good. I was surprised on how affordable the menu was and there is a lot of local food on the menu here. I ordered the teriyaki beef sandwich with fries and my wife ordered the BLT with onion rings. My teriyaki sandwich was really delicious, the meat was ribeye and there put two good slices of meat in it. Also a nice touch was that they toasted the bun. The fries were just so so, nothing special. My wife commented that the BLT was good except that they only put two slices of bacon in her sandwich. But her onion rings were the bomb, it seems like they make their own here because the rings were perfectly coated and perfectly fried. Our bill came out to about $28 for two meals and a plantation iced tea. My wife and I already agreed that we will return soon. read more

Nancy's Kitchen - My teri beef sandwich was ono. - Bars Near Me - Waipahu, Hawaii

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The fried noodles were really good here. The nachos with salsa wasn't good at all. The salsa tasted like the one they sell at the grocery store in the jar in the chips aisle. Sorry I don't know the brand. I'm pretty sure they sell better tasting ones that taste more homemade/authentic at the grocery store if that's where they are buying it from. I have tried the kalua pig nachos and it wasn't bad but I feel like it's really hard to mess up kalua pig nachos. Prices-- they are pretty expensive for not having quality food. Quality as in good quality ingredients & specialty food that I don't feel like I can make at home. Service--Nothing memorable. They could be more attentive & be more friendly! One person I did think that gave good service is carlton! He's also personable & friendly read more

Nancy's Kitchen - Bars Near Me - Waipahu, Hawaii

I found this gem after going on a run with friends. We always meet in that area and I've driven by many times. One time we decided to go there after the run and now we have gone there several times as one of our main after run eating spots. I love their chop steak and their Hawaiian plate is really good too as well as their fried chicken. Honestly I haven't found anything I didn't like there. Sometimes they are short-staffed so it may take a little longer to get the food.. but that's not their fault and the food is worth the wait. read more

We always do our best to support local businesses when we travel. Today's stop at Nancy's Kitchen was a mistake. Staff was not friendly, food was not the same as they pictured on the menu nor was it as listed on the menu, food was lacking presentation as well as taste, and let's not forget the slow service. It was apparent that we were the only non locals in the restaurant and were not welcome. After that experience we've decided to dine at The Cheesecake Factory. We will not be visiting Nancy's Kitchen again. read more

HORRIBLE!!! Waited 10 mins to be acknowledged at the door, addt'l 20 mins to take our order addt'l 40 mins to get our food the steak took even longer! Our won ton mein was missing the noodles they said we'll make a new one it never came! 1 waiter 1 buss person restaurant nearly full we had to ask for water & utensils - $80 wasted - if the food tasted good it would've made up for the bad svc but sad to say food wasn't that great, very disappointed! read more

I'm pretty neutral about this place. It's central so it's convenient for us. Parking is close and lots of it. The food was meh... since recently trying to follow a pescatarian diet, it's not a good spot for me. I had the seafood plate which was for the most part yummy but pretty oily. I tasted my kids saimin and fries, both were good. My boyfriends salad was the yummiest. I just don't like paying rediculous prices for salads at restaurants. But we both loved the dressing. My dad had some hawaiian plate that came with pretty much everything! Lau lau, Kalua pig, lomi salmon, poi, rice. The waiters we had were very nice and friendly. Helpful and never rushed us at all. Food came out in a decent time so no complaints! From the outside it doesn't look like much but the inside is spacious. Restaurant side and a bar/darts side. Cool place to chill for sure. I just need to come back when my diet expands, if ever... read more

Being a new resident of Wapio Gentry, we were looking for a breakfast place this morning and we found Nancy's Kitchen. I been to Nancy's a long time ago to shoot darts but I never knew they opened up for breakfast. There hours are from 8a - 2a. They also turn into a bar at night. They have a pretty nice dart set up if you like to shoot darts. If you don't know where Nancy's at, they're located in the Wapio Shopping center by Foodland and Big City Diner. There's plenty of parking in the shopping center so you won't have any trouble finding parking. The staff was very nice and kept our coffee always full. As for the ambiance, it like any other mom and pop restaurant. The prices range anywhere from $10 to about $15 for a plate. I ended up going with Nancy's Adobo Fried Rice Omelette. It was pretty good but not one of my top favorites as to adobo fried rice omelettes. If you're looking for a quick place to stop and try our for breakfast. I'd recommend Nancy's. Would I go back? I would, but they wouldn't be on my top list. read more

Nancy's Kitchen - Nancy's Adobo Fried Rice Omelette $11.75 - Bars Near Me - Waipahu, Hawaii

I've been coming to this place for years! Cynthia and her team know how to treat their customers whether it be the dart players, karaoke singers, local food lovers or for those who just need a drink. You want local style vibes in the heart of Oahu, this is the place! I highly recommend the pupu steak and kalbi. Their poke is also super fresh and a great deal for a make to order restaurant! read more

The Good: I always come here for their Oxtail soup, their beef luau, and their Hawaiian plate. Their Hawaiian food is consistently great. Their portion sizes are also good too. My kids also enjoy their kids meal and they are well made for the kids. My wife always gets the chef's salad, the seafood mixed plate, or the fried chicken plate. She always enjoys her meals and always has leftovers. That being said I give their food 5 stars. The bad: The service is pretty hit or miss. For years that I have been coming here the service was downright terrible. In recently years, they have hired some younger better servers. There is a younger Filipino guy that is always great service and very friendly with my kids. The girls that work here are not good. This visit, we got the bad service treatment. The restaurant was really slow but the service was still slow. There were 3 tables of guests and there were 2 waitresses and one came later. The order taking was fast and waiting for food was little slow for no customers being in the restaurant. When we was eating dinner the waitresses came by once to refill water and never came again. I had to wait a pretty long time to receive my bill after I asked for it. After I got my bill there was another long wait to get the waitress my credit card. The waitress seemed busy cleaning up other tables or doing other things then paying attentions to the customers. They also have a new rewards system that gives you discounts for visiting there but it is not promoted and I didn't get the benefit of using the system. So service is probably 2 stars. I think based on years of coming here the food will always be the main pull but the service will keep people away. Good thing they offer take out so you can enjoy their food at home. read more

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Wow! Waited 45 minutes to get our dinner tonight! The fried noodles had absolutely no flavor , the lechon with tomato and onions had shoyu poured over it and no vinegar! The fries were soggy as well. When we spoke to the manager to let the kitchen staff be made aware she offered no apology but alot of excuses. Said we should have said something sooner and said that they only had 2 cooks. The worst part was when she said the lechon wasn't really lechon but tomato and onions with shoyu! So disappointing since we always eat here read more

The food trash like their fries... The Atmosphere as cold as the AC... The prices high... Had a better time outside NGL... Nancy Kitchen more like Not a Kitchen... I will never come back not even for $25... If you ever went here you would understand this and the truth hurts as much as that cracked floor breaking as many mothers backs. Anyway its near a church and after this experience I might quit bar life and see what they are offering. read more

Finally decided to try this place out to have a meal and not drinks. Went on a Sunday evening and it wasn't crazy busy, got seated right away. Just made it just in time for happy hour. I ordered a lava flow and my Fiancé ordered Malibu and rum. For dinner I ordered the Hawaiian plate, everything about it was delish, I ordered it with poi. My Fiancé ordered the fried rice omelet with pork adobo. We both had no complaints and no left overs. We will definitely be back here again, hoping to try dishes from the appetizer menu. read more

Nancy's Kitchen - The Hawaiian Plate - Bars Near Me - Waipahu, Hawaii

This is a comfort food go to type of place. They remind me of Like Like Drive-in. Nothing fancy about the interior and there's a bar/lounge area. My sister loves the butterfish here. We had a large party and I appreciated that although we went near closing we were not rushed but the servers were very friendly and accommodating. read more

From all the reviews about how greasy their food is & how they rarely replace the oil in the fryers this place should be called Nancy's Oil Slick Kitchen. Our experience with the oil laden food is as follows...Hubbie ate fried noodles for dinner last night...we took em to go and I as I plated the food at home noticed how greasy slippery they were but didn't give it a lot of thought. During the middle of night poor guy awoke running to the toilet with a bad stomach ache. All I can say is make sure you have an adequate supply of Pepto Bismol on hand after consuming certain dishes at Nancy's Oil Slick Kitchen cause you're gna need it. ThankG I had the chicken long rice otherwise both of us would have been fighting for that toilet seat. read more

It's an understatement to say that the eating establishment competition is immense. We chose to support local but sadly it'll be the last. We were greeted and seated by a friendly male employee, which is probably the only pleasant thing about our experience. After sitting for a while, we served water and had out orders taken. The food took a while to come out, which wasn't a big deal. Hubby's ox tail soup was steaming hot, but the rice was rock hard! ROCK hard!!! My combo plate was unpleasant. The fried shrimp was crispy but wasn't hot, not even warm, the yakitori chicken was very bland, fries seemed to have been sitting and just warmed up because it was hard and dried and the mixed veggies was half cold half warm. We were not checked on, even once. No water or wine refills, not asked how we were doing, nothing. There were 3 other couples, none of us were checked on BUT we could easily hear the employees laughing and having a good time in the background. Did I complain about my meal? Absolutely not because I was too hungry to wait plus we know what goes on with re-makes. Sadly, our experience was a terrible one! Had either the service or food been decent, it would've validated a second visit BUT both were terrible. I can only hope, your experience is far better! read more

Try the Loco Moco and/or Pork Adobo Fried rice omelet. It's family oriented and the staff was friendly and helpful.