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Namecheap

1.4 (41 reviews)

Services - Namecheap

Web design

Web hosting

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Rachael W.

If I could leave no stars I absolutely would. Last night I was alerted of an account of mine that had been hacked and with that had fraudulent charges made. Upon a 20 minute domain search I was able to piece together that the account used to hack mine was using a domain registered with NAMECHEAP. I promptly emailed them with the information I found as well as proof of my account breach so that future consumers world not be hacked. NAMECHEAP quickly responded that they were unable to verify my claim after thoroughly (I guess 10 mines is thorough) investigating. Going forward I would advise users to look for a company that values consumer safety and to avoid giving NAMECHEAP any more business, as it seems they are unable to properly manage the accounts they already have.

Prof. Dr. Luigi P.

(((Namecheap.com))) Don't trust that domain service company. They are after your money and really unscrupulous customer service staff, trained to fool us (Customers). I have been charged $38.32 twice for the same service, they acknowledge that but still refused to refund the double charges I have the proof. See attachment.

Namecheap dashboard

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4 years ago

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7 months ago

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2 months ago

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10 months ago

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8 months ago

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2 years ago

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10 months ago

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1 year ago

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3 years ago

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1 year ago

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1 year ago

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4 years ago

Helpful 2
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2 years ago

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3 years ago

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3 years ago

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2 years ago

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4 years ago

Helpful 0
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5 years ago

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3 years ago

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3 years ago

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3 years ago

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4 years ago

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4 years ago

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7 years ago

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5 years ago

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7 years ago

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3 years ago

There customer service sucks. You have no way of getting ahold of them except throuh a chat which I found useless!

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5 years ago

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6 years ago

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5 years ago

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6 years ago

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7 years ago

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5 years ago

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4 years ago

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8 years ago

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9 years ago

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8 years ago

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Photo of Eric M.
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9 years ago

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6 years ago

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8 years ago

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Review Highlights - Namecheap

(I took a picture of my dashboard as proof.) I was with GoDaddy but dumped them because they kept raising their prices.

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People searched for Web Design 460 times last month within 20 miles of this business.

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Online Visibility Pros really helped me take my audio visual service company to the next level. To…read moresum it all up, OVP first completely transformed my company website from a liability to a very valuable asset for my business. Next they enhanced our online presence outside our website on social media sites and customer review sites. And then they did their SEO magic which got our company to rank at the top of the search engines for our target keywords. This got the phone to start ringing and estimate requests to start being submitted through the website by the exact clients we were looking to do business with. And it was all done for me. What a beautiful thing.

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Called them and told them what I wanted concerning SEO and online marketing. They asked me to come…read moreinside for a consultation which I did. I was EXTREMELY impressed that what I walked into was that, a consultation, not a sales meeting "gosh those get old real fast"! I met with the owner and an employee of his "Jo or George I think his name is/was :/ ". I REALLY appreciated how honest they were; no fluf, no "ehhhh welllll you see" b.s. I've met with a couple SEO guys before this business, and I have a couple to meet with still, but I was very impressed that not only did they make suggestions, but they had solid information and knowledge to back up those claims as opposed to "we're just going to get you on the front page with the most competitive key words out there". As lame as it sounds, for me, knowledge is power and these guys showed that they have the knowledge/tools/training to back up their claims. My business is in a very competitive field and I have a semi-unique business model. Ryan gave me a strategy that integrated SEO and other online marketing ideas that really impressed me. Some of the stuff he consulted with me about really struck me as "wow, I've been doing this a long time and this guy is showing me new stuff" They went through my website, said good things about it, things that needed improvement, and gave me some, as you would guess, consultation.Like I said earlier, I still have a couple more people/business's to meet up with SEO, but I am extremely impressed with how professional, knowledgeable, and personable these guys were.

The team here really cares about my company and growing my client base. From website, SEO, and PPC,…read morethey are awesome. Thanks!

Namecheap - web_design - Updated May 2026

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