Today was my first time going in since the new owner took over and it was amazing! The vibes were something else. I felt so welcomed and comfortable. I asked for a specific design and I was so impressed with the design outcome. read more

Nailz Etc - Nail Salons Near Me - Crystal Lake, Illinois

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I went for a no chip manicure and pedicure. I had an appointment and the nail tech was a half hour late. Then she was rushing so that she could go home on-time. In the process, she cut my thumb cuticles too much and they bled badly. Also, somehow she messed up and grabbed the wrong color for my toes. By the time I noticed the salon was closed and I had to travel for work. Also, the color barely lasted a week on my nails! At other salons, they can last 2 to 3 weeks! Clearly the tech did something wrong. I didn't change what I do with my hands. Also, the way she used the drill caused one of my nails to get very weak and break!I I called the owner when I got back in town to share my concerns and disappointment in the service I received. She apologized and offered to fix it for free and I made an appointment with the owner. I even left work early and she was not there and didn't even have the decency to call to let me know! I'm so livid and DO NOT RECCOMEND this place!!! Very poor customer service. Other nail salons do a much better job formless money and know how to treat their customers with respect! This is unacceptable on so many levels!!! read more

To be honest, I'm not sure why the reviews are not better for this place! They've done amazing nails for me every single time I go!! They are so sweet whenever I ask them to fix anything or change something for me and they are never in a rush and always make sure it looks the best that it can be!! I would definitely suggest this place to anyone! It's very quiet inside and seems like it would be not the best, but they do such a good job! read more

Nailz Etc - This is my color I got and the nails at the end!! - Nail Salons Near Me - Crystal Lake, Illinois

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The only place I'll go to around here. Leo does my nails and he always does such a great job. Quinn the owner is also very kind and genuine. Definitely give them a try if you haven't already! read more

Nailz Etc - Nail Salons Near Me - Crystal Lake, Illinois

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They seemed very sweet and love to build connections with current customers, they are clean and have many spaces open for multiple nail techs...the only cons are that they frequently double book and over book so make sure they give enough time in between clients for your appt so you're not waiting like me and my gf were for 30 min and they still hadn't even started on polish. Also the store is somewhat easily accessible just weird with one door at the front of the store and a door that looks like the front of the store but is the back door. Other than that they seem like they do a great job for average pricing on manicures and pedicures! Hope this helps!! read more

Walked in for the first time a couple days ago around 5:55ish pm. They happily took me in. on a Wednesday.think they finished right at 7pm. Paid $82 just for nails,shape and French color , couple days ago just for my set. In total. Then walked in today Saturday , to fix my set and told the owner I would even pay whatever it was to fix my nails..and brought in my mom to get her pedicure today, so not only did I bring them more service...as the owner was correcting my nails she literally just handled me upset and disturbed, she burned my fingernails 3 times ! After my last ouch she just looked at me and slapped another topper of the drill to finish my last 2 fingers. I felt so so uncomfortable as if I did something wrong. I didn't mind paying, I should have still been treated rightfully. She was talkitive to me couple days ago. I thought I had found my place. But not going there anymore. She spoke English fairly well , to be nice and talk to me and let me know what to do and not do, instead she really mishandled me. But I am thankful she was willing to fix my nails even with the experience And I still left a generous tip. Another $85 spend after 2 days later but that's including my mom's pedicure + gel and the fix and tip. It should have been a better experience especially since I didn't go in there rude, more willingly to be kind and respectful and see if they could do it with me still paying for it. I'm sorry if it caused an issue, but just beware! read more

This place is my go to. Always dependable. The shape is always done well and every person I have had is so nice. They can always pull off the art I request even tho most times I just get basic acrylic it's always beautiful read more

Nailz Etc - Nails - Nail Salons Near Me - Crystal Lake, Illinois

Honestly these new owners are simply amazing and professional and are gentle. They are not rough or rush you. They are very detailed and personable people. I've been a loyal client for many years. I learned to give people a chance and not to judge. They ask if you would like something to drink and ask through out the process if you like it. Plus if a nail chips or brakes they will happily fix it if it's been within two weeks for free. Let's support this small business whether your getting a mani a pedi or buying gift certificates. The vibe here is so warm and welcoming. read more

Nailz Etc - Nail Salons Near Me - Crystal Lake, Illinois

Since they have a new owner, they are nit so good. I had a pedicure and they focused only on the nails, they didn't clean my feet. Beside that, the instruments were not sterilized. I requested shirt nails, the lady didn't understand. Never again back.​ read more

Exceptional service! So happy with nails everytime we come in. You won't regret getting your nails done here ! We drive 30 minutes for this shop ! & it's worth it every time ! read more

Under new owners again. This will be my 3rd new ownership I've seen since coming here for about 10 years. I was lucky enough to be notified by the previous owners they were leaving but encouraged me to continue to come here and give the new owners a chance. It does look like Kelly just up and left everything, inside looks the same. I went in for a fill for acrylic nails. Nails came out good. New owners were very nice, sat and talked with me. Prices seem to remain the same. They do have someone like Meng who can do crazy nail designs. They gave me a free cuticle oil and a 15 % off coupon for next time. read more

Nailz Etc - Nail Salons Near Me - Crystal Lake, Illinois

Always happy when I leave. They do it to your liking. Love this place and the staff are nice.

Great place for a pedicure. The lady took her time on me. The leg and foot massage was awesome. Will definitely come back.

Only a few days later, after getting my eye lashes done. And going back to get fixed. They are all falling out. Paid $35 and the were not done right and I had to come back to fixed. And two days later they are falling off left and right. I had to give it one star to post. Not sure how this was posted yesterday. Review from 3 years ago. read more

My mom and I used to always go to Julie's Nails (for over 10 years!) but continued to have really negative experiences there, so we came to Nails Etc about 6 months ago to try something new. So happy we discovered this place. I have never had such a wonderful and thorough foot massage with a basic pedicure. It always looks beautiful and it feels so relaxing. Additionally, they always do a beautiful job on my gel fills. I typically do a pink and white ombré with chrome, and they turn out perfect every time. We never have a long wait when we come, and they are so friendly and accommodating. Coming from Julie's where your nail technician would never even say a word to you during your service, it's so refreshing to be here where everyone is so nice. Can't say enough good things about this place. read more

Nailz Etc - Fresh gel ombré with chrome, and pedicure. - Nail Salons Near Me - Crystal Lake, Illinois

I've been going here for almost two years now and will never go anywhere else! They do amazing work, do exactly what you ask for! I've never had a nail break , chip or pop off like other nail salons I've been to. I've referred so many people here and they always have a great experience! 10/10 would recommend! read more

Nailz Etc - Nail Salons Near Me - Crystal Lake, Illinois

Just wow! From the friendly faces that greet you to the wonderful food and calf massage I got from the pedicure. They have such a wonderful and cheerful disposition. You can tell they enjoy talking to customers. Thank you for the amazing experience! I will definitely be back for more! read more

This is one of the best nail places in the area! It is under new management and thank goodness because you can see the difference. They take their time with their services, they actually chat with you and remember you! Their customer service is one of the best. I went during the week while my child was in a sports event and they let me hang out in the massage chair afterwards while my nails dried. It was so nice to just chill and not feel rushed. I will definitely be a returning a customer. Highly recommend!! read more

Been to many places and while this has happened before it's never a good thing and shows there's a problem whether it's experience or just bad technique. I got a pedicure and the older man who did mine cut the big toe nail too far down into the cuticle which made it bleed and the rest of the week it was sore and painful. I'm glad it didn't get infected but it sure could have. Never going back. read more

Love, Love Nellie & Long! Fast service & my nails always look amazing! I always get compliments on how natural my nails look read more

Nailz Etc - Nailz Etc - Nail Salons Near Me - Crystal Lake, Illinois

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Great place to get your manicure and pedicure! Wonderful and relaxing atmosphere, very clean and professional. I highly recommend!

Came here to get my eyebrows done because my regular place had a wait and I didn't have time to wait. Walked in and the lady told me to go to a room in the back, she was on a phone call and I assumed she'd get off the phone before coming into the room.. I assumed wrong!! She was on her phone ( on her air pods) the ENTIRE time she was waxing my eyebrows! How annoying and unprofessional! I never don't give a tip and I didn't tip her ! She could've hung up her phone and tended to her customer and called back! I couldn't understand what the conversation was because she was speaking in her language but she was giggling and having a jolly time so I know it wasn't an emergency phone call. I will NOT be returning here ever !! read more

I tried a few salons in the area but I will be definitely be coming back to nails etc. very clean and super nice staff. Amazing pedicures!

I love this place. They have done beautiful work each time I've come. I have done both gels and shellac on my finger nails both with beautiful results. Pedicures are always fantastic and thorough. They have those cheese grater things that totally take all the dead skin off!! One thing I've noticed about most pedicure places is that their massages are disappointing. I've always had a great foot massage here. That is important to me. I don't know how a previous reviewer said her pedicure was so expensive. They cost the same as most salons around here. And they have graters!!!! Seriously love this place! Edit: my cost was $30 and that was including a nail design on my big toe. read more

Nailz Etc - Cheese grater thing. The. Best. - Nail Salons Near Me - Crystal Lake, Illinois

I used to go here all the time when nelli owned it. I went there after she sold it.Paul did my nails. Did pretty good a little to thick. Then I went and the owner did them. . Horrible job. My nails were bubbling 2 days after she did them. Then 1/2 of them peeled. Never again read more

I just moved to the Area looking around for "My Spot" I'm Sorry , But it's a very gloomy place to get your pedicure & manicure Not the cleanest place either I wouldn't come Back read more

First of all, Davis did a fantastic job with my feet and the massage...massage is what I was really after. Not as long of a time for a Deluxe as most places...but they WERE $10 less than most. The reason for the 3 stars was the greeting I got from the owner when I walked in. I felt like I walked into another dimension! This was my first time there. I chose it for my birthday pedicure and had called 2 days before for an appt. I was 15 mins late which is my fault of course, but when I walked in the owner pointed that out from her chair across the room so everyone could hear. She told me I was very late...she must have thought I wasn't able to tell time. She had no idea what happened before I got there to make me late. She loudly let me know that they thought I was not coming so they gave my appt to someome else. I was fine with waiting. This was still across the room I front of everyone there. I didn't engage except to ask her if she wanted me to leave...and then said I didn't mind waiting...or who I got. But she still wasn't done. If I had not had a gift cert I would have left then. Those are the hilites of my experience there. Not a great start to my pedicure at a new place. I won't be going back. read more

Great selection of colors, affordable ($55 pedi/no-chip mani), always accommodating to walk-ins and very friendly service... BUT it's so dirty in there. I've managed to look past it before, but I just don't think I can any longer! read more

I'm honestly shocked this place can still be open. $25 bucks for a regular fill? Especially for a mediocre fill, that seems silly to me. And that was for a ROUND shaped bar they deemed almond. I honestly never write negative reviews, because I've worked in customer service, and I feel like people always complain about something. But the fill was sloppily done and dust was left on my hands (I wasn't told to wash them) while paint was applied. Overall, I really feel like this place is sub par, considering LT nails is right across the street with a better price and more advanced technicians. I won't be back. The people inside seemed friendly enough, but overall pretty crummy experience. read more

I'm so sad writing this review but because I had such a bad experience I have to write. I've never had a worse no chip and pedicure . I've been coming here on off for over 10 years but not last few years. My no chip was slapped on and edges are all messed up my cuticles have polish on them and the guy wasn't nice at all. Really sucks cause they used to be good. Lack of color options for real , guy said he had over 500 but 5 nude colors which I was looking for. I know it's not for everyone but I'm used to an entire palate of it ! My pedicure looks like a kid did it. I made comments while doing it but it's so embarrassing really speaking your mind because in a weird way they make you feel bad :( sadly I won't be returning. I suggest trying somewhere else sadly .* total side note that picture of the lashes look awful please don't have them done there !!! read more

I would not recommend going here at all! I was very disappointed in the service here. First off I came here because my normal nail salon was completely full and I needed a pedicure before my trip. I called to see if I would need an appointment for getting a set of acrylic and a pedicure. I called around 10am and they said I could come in at 3pm. When I came in there were 4 people available to do nails and they gave me the one in the back who was very very slow, and I mean not good slow he was slow at doing a terrible job. I went to have my pedicure done and he completly read more

I have been going to Nails Etc for the past 10 years. Always do an amazing job. The owners Nelly and Long are great. Love their new organic pedicures!! read more

DO NOT GO HERE..my guy rushed through my nails..didnt even put cuticle oil on them and when I asked him he acted like he couldn't understand me..this place sucks and is a waste of money read more

I went there to get eyelash extensions, very cheap, nice staff but they cut my lower eyelashes off because the glue had gotten stuck, they also charged me extra because my eye was twitching a lot??? Also when they eventually fell off they took my real eyelashes with it. Never going back. read more

I went here thinking they had a great price for a pink and white set.The tech that did my nails was in such a rush and was rough with my nails that they bled.Two weeks later I came n showing what happened to my thumb how his reckless job ripped off my real nail and all I got was that they were sorry.It took close to two months for it to heal and I went to another salon and they weren;t as rough and they look great. read more

I was a little nervous to come to this place because the reviews are pretty crappy but I'm glad I took my chances and went! Long did my nails- hes the owner. I got a pink and white fill and he did a beautiful job.. Did exactly what I wanted and didn't make me feel bad about anything I asked. The pedicure bowls are lined with plastic and all of the implements came out of a fresh bag.. Very refreshing to see especially because a lot of reviews said the place was dirty but I did not think so at all! You can also pay with a credit card as well as tip on a credit card which is so nice because I don't always carry cash and some nail salons are real jerks about tipping on a card!! I will definitely go back read more

Do NOT get waxing done here! I woke up the next morning with burn marks below both of my eyebrows which I have never, ever had in any waxing that I have had done. They do an amazing job with nails, but pass on the waxing! read more

Had a great stylist do my nails. Gel nails, pink and white French. They are gorgeous. No pain, not the typical rough stylist. Very sweet and was gentle on my fingers. read more

This is the best nail salon I have ever been too. The owner Nellie is the best!! Everybody is very friendly and warm. Very neat and clean place and reasonable prices. You get more than what you go for :) I just love this place!! read more

I've had two no chip manicures from this place and they were both FANTASTIC! They lasted a little over 3 weeks each and didn't chip at all! I've had compliments on my nails multiple times after I've had them done as well. You won't be disappointed here! read more