Tried on a whim and I sorry to say that based on my first experience I won't be back. I asked for a…read morevery simple manicure with clear polish that wasn't even done well. Even something so simple! It had little bubbles in the polish, my nails have sharp parts, and it seems that there weren't 2 coats applied because it quickly became matte in several spots. The worst part is the attitude I experienced. Not sure if it was meant to be directed at me but my nail tech didn't seem to want me there at all. At the end she even asked "do you want a massage or no?" when my nails were drying and it seemed like she just wanted me to say "no". I said yes please and she promptly put a 2 min timer in front of my face and gave a weak lackluster massage that said without saying "I'm done here". It seemed that a lot of regulars came in, and perhaps other technicians are friendlier and more detailed oriented, but unfortunately that was not my experience.

I've been doing my own nails for a few years now, both for convenience and to save some money. For…read moremy birthday, my boyfriend wanted to treat me, so he booked a mani/ pedi for me and a pedi for himself. New Paris completely exceeded my expectations! From the moment we walked in- 10 minutes early for our appts- they were kind, welcoming, and accommodating. I appreciate the extra time so I could select my nail color. The service was fantastic! for my dip manicure, I wanted some added length, so they started by applying tips and expertly shaping my nails while I was enjoying the pedicure. The entire staff was incredibly friendly, and the atmosphere made me feel truly pampered. My nails turned out absolutely stunning, and to top it all off, my manicure lasted an entire month! I couldn't be happier with the experience and will definitely be retuning.

Pretty disappointed with my most recent experience. I asked for a different nail shape which seemed…read moreto irritate my nail tech. My UV gel nails turned out very thick and lumpy. I didn't get the massage I typically receive either. I saw other women receiving their massage, but not me.

I was referred here to get my nails fixed after a poor mani pedi somewhere else and I was not…read moredisappointed. My nail tech, Laura, did an excellent job with both my mani and pedi, paying close attention to detail and creating a relaxing experience. The salon has a great atmosphere and is very clean. Highly recommend :)

Nice little spot. I came for a long needed spa a beauty…read moretreat. I like the place, Clean and nice decorated. The ladies werevery polite and careful. I got a pedi and I felt so relaxed. And inexpensive. Now that I found it, Im definitely coming back

I have written a review about this store probably last year but I didn't upload a photo(s) because…read moreI already written and uploaded a photos on google review. But as of today April 19 2026, i am going to re-write my review with PHOTOS because someone messaged me asking "where is the photo"?? So im thinking if this person DM me about the photos thinking i am giving false reviews or some sort so here are the photos. 1) Service are BAD 2) Quality BAB 3) Friendliness BAD 4) Vibe Meh.. no one greet you and it wasn't welcoming AT ALL. So look at my photos and you judge for yourself? Was I being too dramatic? Hell No!! Never come back ever again. I'd do my own nails now.

They were not packed at all! The place is nice and organized. The workers are super nice! Nails…read moredon't take that long. My regular color (not gel) lasted 2 weeks and still a some on.

I have been going to Top nails for years and I can say that Honey is the best. She literally copy &…read morepaste the styles that I show her.

no matter what time you go to get your nails done they're always available. There's always someone…read morethere. It's the fastest I've ever had my nails done. I think they're pretty high-tech versus the old-fashioned way of how I used to get them done you can be in and out of there in 55 minutes. I highly recommend exactly what you ask.

The nail salon I've been looking for! So clean, great color options and super kind staff. Highly…read morerecommend!

If I could give this place ZERO STARS I would. I was recommended this place by my mother who's been…read moregoing here for some time. Wait time was decent for a walk in but this honestly wasn't the problem. My problem was with the male tech SAM! I sat down in his chair and honestly, I should have gotten up the minute he started to apply my acrylic. I gave myself some time to not judge a book by its cover cause who am I?!? He did me absolutely dirty!! I was missing gaps in my acrylic, my nail beds were bumpy. I continue to give him the benefit of doubt and I let him finish. I asked for a simple French tip with a silver line underneath. The first French he did wasn't even close to what I show him. He wiped it off and tried a smaller French tip. Nope!!! Told him to take it off just paint the whole nail white cause clearly he couldn't manage to do lines. He ruined even that. I sat in the chair with tears coming down my eyes and just told myself don't complain, just go pay and go to my other nail tech at a different location in hopes of getting them fixed. I go pay and the lady who is the owner noticed I wasn't happy. I simply told her it's fine I'll go somewhere else to get them fixed. She insisted on giving me a discount and to sit back down they will fix it. I sit down with a younger lady (i wish i remembered her name) she was my angel in disguise . She's working on my nails and SAM comes to me and start saying that it's my fault that my nails look that way cause I hit the LED lamp. We start arguing he's getting louder with me and hands are all up in my face. I'm telling him Its not the paint that was the problem it was the acrylic. No the man continues to yell at me in front of a whole bunch of customers and everyone is just staring. Mind you I was on ft with my sisters. So since your yelling I'm going yell back cause what is wrong with you?! He goes sit back down, the lady is finishing up. The owner comes to me and states since I got French tips it's an extra $10. What happened to saying you'll fix it no worry ?!? Then the lady goes and applies the silver line and SAMS adds in "oh that another $5." Bro at that point this whole nail salon is a joke. I paid the stupid $15 on top of the $47 I paid for the terrible job SAM did on me, give the lady that fixed my nails a $50 tip. As soon as I cash out the owner wants to come outside with me grabs me by my arm and tries to apologize, and beg me not to leave her a bad review for her business . Talking about it's busy day. listen lady from the minute I walked in, to me leaving it wasn't busy. So please don't use that excuse with me. Then tells me next time I come back she'll give me a $10 discount. I don't want no discount and I'll never come back. Cause if you don't know how to control your worker SAM and you allowed this to happen to me imagine any other person that sits in his chair and isn't satisfied with their nails. I was embarrassed as hell and stuck in such an uncomfortable situation. But one thing for sure I never felt that at Crystal nails 494 Main st, New Britain, Ct. Everyone there is so kind welcoming and willing to fix any issues without getting upset or yelling in your face. And yes I have photos to back up what I am talking about. And I also have my finish nails that were perfectly executed by this nice young nail tech.

They do a nice job, rates are reasonable and competitive, and they have many repeat customers. The…read morestaff who manage however have No customer service skills or experience. I could go into detail If you stop in I suggest Sam, or Jenny

I have gone to Vivi's religiously since 2022, and I get compliments on my nails every month. Not…read moresure why others had problems, in nearly 3 years I haven't had a single complaint and feel the 2 1/2 star rating to be deceivingly low.

came here once before and got a toe infection but didn't wanna blame them if it was a freak thing…read moreand dirt got trapped. went here a second time recently because i needed my nails done last minute and didn't think much of it. the place wasn't swept, it looked like they weren't using fresh tools for each new person and the nails themselves were so rushed they looked awful and sloppy once done. they didn't do anything for my cuticles on my hand, nail polish flooded my nail beds bleeding over, a bunch of nail polish in my fingers surrounding my nails, my nails were filed unevenly, and all this is after i showed her a picture of a sheer shimmer nail which she said she didn't have so i just settled for another color only to see the color i requested on the wall displayed. i made sure to clarify that they were going to do a full pedicure after seeing how horribly my hands turned out which they did do however the nail polish looked just a streaky and sloppy as my hands i just paid more for maintenance. my toe nail heads were flooded with polish and bleed over and look so so bad. i just don't think this place is worth it. they take on too many clients at once but then rush the entire service. i wish i had just not done my nails at all or gone somewhere else. total waste of my money.

They take their time here and listen to what the customer wants. I've had both pedicure and gel x…read moredone here. Eunice is great, highly recommend!

I have been coming here for over 3 years. Super clean and friendly! They just recently increased…read moretheir prices, but just minimally. Still very affordable, because we're worth it! The soft background music and tvs are muted so you can truly relax. The pedicure chairs are massage chairs, so while your feet are getting pampered, so is your backside! I can't comment on their manicures, as I don't get them, but those chairs are always full! Please give them a try, you won't regret it!