They are the best! My nails are spotless after over 2 weeks. That has never happened before. Love the staff and atmosphere and services!!! Highly recommended The photos taken over 2 weeks after getting done. read more

Sapphire Nails and Spa - Nails spotless after over two weeks application. They are the best! - Nail Salons Near Me - Berlin, Connecticut

Unmindful, very rough to the point of cutting me, lie to upsell you, very rude and unprofessional. I have been in customer service and in the nails & beauty industry for almost 30 years !!! This establishment has checked all the boxes for "Worste Experience Ever" by far. This is my 3rd time here and each time I made excuses for them until it is just unsafe to go here. I don't like to leave negative reviews but I don't want anyone to go through what I had to. Please be Aware read more

Thankful Sapphire Nails could fit in my friend and I for pedicures on a Saturday around 2pm! This place feels so fancy mostly because it's kept to clean. There are multiple TVs facing the pedi chairs. Everyone working there was very nice. There were many nail color options. The gel polish was $20 extra, but the total of my basic gel pedi was about $58. My friend got the callous remover add-on and they did a good job. I feel like you need to get the add-ons to feel like you got a thorough pedicure, as this is the case at most nail salons now. My toes came out nice and overall we had a good experience. I would recommend this spot to people in the area. read more

I wanted to like this place. They took me in as a walk-in & did my nails pretty quickly. They were very friendly. But sadly, the day after, my nails started chipping and cracking. Sadly, I will not be back. read more

Well I have a mixed review. After reading some of these below it seems others also dealt with this and this may be how they conduct business. I went today for a pedi, walk in. I was taken immediately and sat in a chair. The place is super clean, air smells great and it did have a relax vibe to it. My tech was very nice and asked me all needed questions. We chatted a tad and she also let me relax in the chair and chitchat with a friend. I ended up added a mani after she was half way done due to knowing her work would be great. So no complaints there. MY ONLY PROBLEM. They are robbing people with these prices. lol. The poster with all the prices at the door state pedi 35$ and +20 for gel. Fine. That's what I ordered. I sit down in the chair and they bring me another menu and state " choose one" and reminded me of the 20 for gel. Again fine. BUT. Most would be confused. ALL the pedi started at 52$ ranges to 90$. Before gel! That's fawkkkinn wild. But okay still I sat there and said I deserve this so who cares. Moving on to the mani. Once done with the pedi. Quick bathroom break and I was back with washed hands to be worked on. She stops and asks me to pay now before she finishes. I hate that shit. If you think people won't pay the price why charge?! Anyways I did. Now the services I received. Pedi-52$ +20 gel Mani - no color, clear polish 18$ Total -90$ which is already insane. But again service is service. I look to see my receipt states 95.72. I also already tipped in cash!!!! So I ask why the charge, this lady is going to say oh, that's a tax??! I asked for what and she couldn't answer, so I asked well is it a cc fee? That's a lot for a fee to use card, but I also have cash so I would've liked to know about additional fees. She just mumbled sorry. Although she was not mean, it does not matter when charging for service and total is completely unclear because they simply do not tell you, you need to read the receipt. What a scam!!! Already paying 102 for a pedi and mani (after tip, because I'm not going to tip on the "taxed" amount) but to add a tax that's not CT tax is illegal. So for that reason I won't be back at all. Sucks because the service although pricy it was well executed and pleasant environment. But you're not going to just add in extra fees and even if you say it nicely. Bad business practices. Go somewhere else unless you burn your money in a bonfire nightly ! read more

Sapphire Nails and Spa - Just incase there's some confusion, here's a receipt. - Nail Salons Near Me - Berlin, Connecticut

My wife and I went there to get mani and pedi gel for our wedding day. The service was really good, many color options to choose from, and very well done service read more

The Environment is nicely maintained and relaxing. However, I wasn't able to enjoy it because the nail tech sliced my cuticle open while filing too vigorously. I yelped pain. she then didn't apologize and blamed It on my "thin nails." It gets worse. My gel manicure did not come out well-- there were air bubbles in the paint that popped and left tiny holes, not a smooth finish (most likely old or thick nail polish). When I pointed it out, the technician blamed it on my "bumpy nails". After having to argue with her, I made her fix it. I wouldn't return. read more

Had a really nice spa pedicure and gel manicure experience here with Anna! She did a great job with the pedicure that I decided to get my nails done as well! She really cared about how my nails looked and did an excellent job! Really beautiful and spacious nail salon and they have plenty of colors to choose from! Will definitely come back. $32 for gel manicure and $45 for the lavender spa pedicure read more

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This place sucks period. They (the men workers) seem to have a problem with every request I wanted like designs on my nails and whether they would be able to do it. At the end, I just skipped it and asked if I could get two fingers on each hand with glitter. I'm not coming back. I came here previously pre-Covid and enjoyed my service but I think there's been a huge shift or change in staff. But never coming again. Don't waste your money. I spent $98 on the gel manicure and spa pedicure. read more

Sapphire Nails and Spa - Nail Salons Near Me - Berlin, Connecticut

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Clean and thorough. I've been going to Sapphire Nails for a couple of years. Very nice place and pleasant nail techs.

I wouldn't come back...35$ basic pedicure with an extra 20$ gel application. 15 minutes for water soak, Minimal toe cleaning and barely any attention to heel scrapping. The man was rude, short handed with me and treated the women staff like they were there to serve him. I wouldn't return. I waited for months to get a manicure and pedicure very disappointed. read more

Pleasant, quiet, peaceful and professional. Reasonable prices. Optional $5 membership. Worth the additional $5. read more

Sapphire Nails and Spa - Pedicure and gel manicure. - Nail Salons Near Me - Berlin, Connecticut

I have been a customer for a long time. Most times my nails look great but I have many instances where my nails would break with a week. I was told that I needed to come every three weeks and if I didn't, I would be charged extra. I explained that with my work schedule this was sometimes impossible. To day I went three days after three weeks and she charged me N extra $10.00. She didn't tell me either, only when I asked for the breakdown of the bill. She was very snippy too, reminding me that I needed to come in three weeks. My nails were not broken. I feel that they don't have the right to tell me when to come in. I will not be back. And you can be sure I will tell all my friends and business associates about the poor service and attitude I received. read more

Excellent service, beautiful results! When you enter Sapphire nails they have a sign in sheet for contact tracing, take your temperature and have you sanitize. The tools were all cleaned and packaged as well. Ethan was the tech who did my nails and he did a fabulous job! I showed him a picture and he gave me exactly what I asked for! I got a dip manicure because they currently do not do acrylics. Overall great customer service, reasonable prices, and a very clean salon. Thank you Ethan and Sapphire! read more

Sapphire Nails and Spa - Dip manicure! - Nail Salons Near Me - Berlin, Connecticut

Highly recommend! Have visited multiple times since they opened. Super clean and they follow all COVID protocols. They do great pedicures and gel manicures. read more

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Make sure you bring cash for a tip as they prefer that. Really enjoyed my time here. I was able to relax the entire time. My nails looked great and stayed pristine for several weeks. Will go back soon read more

Anyone living off the Berlin Turnpike or near the Turnpike in Newington, Berlin, Wethersfield, etc. NEEDS to come to this brand new nail salon- this place is exactly what I've been looking for since buying a house in Newington 4 years ago!! Super Clean, friendly, great prices, owners that know what they are doing, I could go on and on! I am so excited they are here! If you go during their opening week- you get 20% off & a $5 off coupon for next time! Go support them - they are awesome!! read more

Don't walk, RUN to the new nail salon next to the Acura dealership on the Berlin Turnpike. Sapphire Nails & Spa. Pristine! Temp. check, sanitizer at the door! High-end ambiance. Staff is SO welcoming. I've found my new go-to place. read more

What an amazing new spa! Went in for my first gel manicure in ages, and two weeks in I don't have a single chip. I felt very safe with their Covid precautions; a sign in sheet, temperature taking and dividers throughout the facility. A wonderful experience and I look forward to returning. read more

Absolutely recommend. I tried a few salons local but Sapphire is hands down the most friendly, clean, and accommodating with appointments. I never have to wait and always have the best experience. 10/10 recommend to anyone! read more

Always clean, professional and my nails take weeks to have the slightest chip. Love this place!

Clean, great menu options, friendly staff, love this place! They take all the COVID-19 safety measures.

Great experience. Nice people, clean space and Charlie gives the best massage. Will definitely be back.

Recently left my usual salon for Sapphire! The tech took her time to perfect my nail shape and honestly they've never been so perfect. It is extremely clean and beautiful with many services offered read more

Sapphire Nails is my go-to place for pedicures. The interior is beautiful, peaceful and set up for social distancing. The staff are wonderful, professional, skilled and they just pamper me with care and kindness. I like the option of online appointments and they are very good at communicating via text and email. The selection of nail polish is extensive. The facility is new so you get the best of the new massage chairs available on the market. They don't blast music volume and their TV's are tuned to great channels. There are many options for pedicures...and I've had some simple and then high level ones. Always been a great experience. Prices are inline with other places in the area but I find great value even if I pay a little bit more. read more

Went to try this place for the first time today and was pleasantly surprised. This is the cleanest nail salon I've been to. When you come in they make you sanitize and check your temp. They use liners for pedicures and sterilized utensils. I got the lavender gel pedicure and Anna did an amazing job. I will definitely be back ! read more

Sapphire Nails and Spa - Pedicure chairs - Nail Salons Near Me - Berlin, Connecticut

This place is amazing! It was my first time here, I was visiting home from Boston and wanted to get my nails done before heading back. They have gone to great measures to make sure everything is sanitized, etc, while even taking your temperature. The overall atmosphere is calming and extremely clean. I received a gel manicure and regular pedicure, which both the procedure and outcome were phenomenal. For the pedicure, they have different tiers but I chose the regular spa pedicure (in case the higher tiers were just a bunch of misleading up-sells) and it was perfect. They also line the bowl with a plastic cover (I live for nails places that do that). Everything, aside from the nail clippers/cuticle tools of course, are single use. Most nail salons are designed to get you in and out of the pedicure chair quickly (20-25 minutes - at least in busy Boston that's how it is) but there was no rush-y feel here. It even ended with a timed foot massage, not just your average quick squeeze of the calf and quick pull on the toes kind of deal, my nail person Jennifer, set a timer and evenly massaged each of my legs/feet. It was about 5 minutes, the higher tiers have longer lengthened ones. It really made me feel relaxed and that they care about comfortability and not just working to get the next person in their chair. My gel manicure came out better than I expected. Usually after a few hours I'll notice air bubbles or uneven application of the nail polish after the gel settles, but not here. My nails are all painted evenly with smooth surfaces days after my appointment. The layout of the area is very spacious, the pricing is reasonable, everyone was patient and kind (I came in around 5:30pm, so I was the last of the bunch to roll in). They have a membership/reward system too if you're into that kind of stuff and gave me a $5 coupon at the end. Will definitely make this my go-to place whenever I visit my family again. read more

Beautiful new salon and received a nice pedicure, however it felt a bit rushed and worker's weren't the friendliest. Lots of potential here but I will probably be going back to my previous salon. read more

Very clean, friendly and comfortable environment. Overall, very pleasant. Will most definitely consider visiting again.

Came in with my Mom for a birthday gel manicure. I'll start by saying Winnie who did my nails was great. The gentleman who did my Mom's nails was horrible. He finished her gel manicure in 20 minutes. Was rushing the entire time, she asked him to show her 2 colors, he barely put any polish on to test. Wiped off base coat and didn't reapply. He barely had her dry her nails very long, rushed through 3 coats of polish plus top coat. Didn't apply any nail oil, 10 second 'massage.' When we asked him to stop rushing he became extremely argumentative and said hes faster because hes half Winnie's age so he works faster than her (huh??) I have had over 100 gel manis and never has it taken 20 minutes. Management is also horrible- when I refused to pay for my Moms horrible service they stated either pay or they have to REMOVE THE MANI! No offer to fix the mani- therefore they spent an additional 15 minutes TAKING THE MANICURE OFF!! Overall a horrible experience for a $35 service. Will never return, cannot believe they removed the manicure! read more

I had an excellent pedicure today; it was a relaxing experience and beautifully done. The salon is very clean and there were a great variety of polishes. Looking forward to getting a manicure next. :) read more