I saw a lot of bad reviews for Nails First so I was skeptical, but decided to pop in anyway just b/c I was already over there and had some time - so glad I did! It's under new management and I couldn't have had a better experience. I was greeted right away not only by my manicurist, but also the new owner. My manicurist helped me pick out a color (I was looking for something pretty specific) and started working on my nails right away (I got the powder dip). Everyone was so friendly - the owner even came over to chat for awhile and offered me a beverage (wine ;)). My nails turned out great - only $5 for extra tips which I needed b/c I basically bite my nails down to the skin. Overall - decent pricing, extremely helpful and kind (and funny!) staff and I am very happy with my nails! I'll be going back in a few weeks :). read more

frustrating! I had a pedicure/manicure. I chose the gel color that I really wanted. It was a pealized, very light pink, natural looking. Of course they wanted to charge me $10 extra for the Color I chose. I was willing to do it. After sitting for an hour and a half I realize the color was not accurate. I'm not want to complain. I walked in there wanting a natural light pink color. I walked out with a glittery gold color on my toes and fingers. Very disappointed. I tried the new owners of the Nail Salon. I will not be returning. read more

If I could give this place zero stars I would. I went in on Thursday for a gel manicure and pedicure. The older gentleman in the front did my manicure. He wasn't rushing and seemed to be taking his time. I'm it sure what the issue is with the gel polish, but this is what my nails look like TWO days later. Yes, this is what my nails look like on Saturday after having gotten them done on Thursday. Only reason I'm giving 2 stars is because the pedicure was pretty good. I will never get a manicure from this place again. I wasted $30 on a gel manicure. I should've went somewhere else. Also, the pedicures here are different from other places I've been. This place doesn't include the callous removal in the basic pedicure. It's $5 more. Any other nail salon includes the callus remove (where they scrub your feet/heel) in the basic pedicure and the price increases with additions such as massage, scrubs, stones, etc. Overall, I wouldn't recommend going here. The prices are nice, but the quality isn't there. read more

Nails First - Gel manicure after 2 days - Nail Salons Near Me - Smyrna, Tennessee

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I hadn't had a pedicure in years and was really nervous about getting one. But Jessica was such a sweetheart and made me feel so comfortable and did an amazing job on my incredibly neglected feet. Everyone I encountered here was very nice and I didn't wait very long. Highly recommend! read more

I came in on a friday early for a ombre full set the owner actually did my nails and she was very rough she hurt me several times . And when I asked her to correct her mistake she blew it off as if I wasnt seeing it . I wont be back i paid $60 for something that wasnt worth it . I will also attach the picture of what I requested. (It looked nothing like it) Im so sad, literally loved this place before I dont know what happened but seriously do not recommend. read more

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Terrible experience. I wouldn't not tell anyone to go here and would honestly tell people to avoid it. I went here just to get my acrylics removed. The woman who removed them barely used a drill and used no (literally 0) acetone - she simply used another fake plastic nail and ripped them off my natural nail. Idk how she had her license for this. It felt like my nails were being ripped off from my fingers the whole time. I almost started crying. Terrible. There are so many other nail salons in the area you can go to. they charged me 20$ just for the nail removal. ridiculous. painful. terrible. read more

I go to Sophia here at Nails First. She is very dedicated to her customers and is a perfectionist. She always takes time to do a top notch job on my nails and I always look forward to going to see her. sometimes she is so booked up that I have to wait to get in with he but it is always worth the wait! I have not had a complaint with any time she has done my nails. I understand there are other talented technicians here as well, but I do not know their names. I could not be happier with my experience with Sophia! Sophia is very hard working and you can find her at work six days out of seven. She is a very hard worker and has become a good friend. Go see for yourself by booking an appointment with her! read more

I'd like to start off by saying that I rarely speak up about my bad experiences because things happen sometimes and everyone has their own struggles BUT this was by far the worst nail salon and experience I've ever had. I was super stoked to get my nails done and treat myself , which doesn't happen often because I have two young children. Right after I was done I wasn't thrilled about the results( small bumps and lumps) but I let it go. About halfway through the week they started to look really sad and outgrown with one nail popping off slightly. I politely called and asked if they could fix them and she said I needed to come in. So I packed up my two month old and headed in. (This is where it gets good) She took one look and proceeded to tell me that my nails looked that way because My nails were growing. I tried to explain to her that I have never had outgrown nails as quick as this. She told me they absolutely would not fix them and didn't care. At this point everyone is looking at me trying to calmly explain the situation. She proceeds to tell me they look bad because I have kids I'm caring for. She takes it a step further and mocks me in front of other technicians and clients. I'm an exhausted mother just trying to have a few moments of relaxation and pampering and ended up crying in front of a group of strangers. To make it even better the person talking to me was the OWNER. Kim I don't know if you're hurt, miserable or just money hungry but you should never treat your customers like that. I sincerely hope that you find happiness and realize how unprofessional and hurtful that experience was. I will never return and urge others to avoid at any and all costs!! There are salons out there that provide better service, quality and care. This is not one of them. read more

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I've Been here a lot they used to be okay with reasonable prices less than the going rate. I had kinda forgot why I stopped coming. Now I realize or remember why. They raised prices but offer nothing extra or more than before. Actually if anything they offer less there color selection has slowly dwindled. Today I noticed the only brand that I could find the baby powder blue color I wanted in was LA colors if you know nail polish you know this is a cheap Walmart or drug store brand.... Which is a no go for me considering how much prices have increased. They also made me sit here and wait 30 mins before filing my tub with water and starting the whirlpool. I don't mind waiting cause I understand that's completely normal at a nail salon however I've never not had someone go ahead and fill up the water so I could at least relax and soak my feet while waiting. Bottom line this used to be a good salon for the price . But they reduced quality and on top of that increased prices. Won't be coming here again period. read more

Kim is amazing. Gets the nail shape PERFECT every single time. My nail anxiety is completely gone with her. read more

Nails First - Nails by Kim - Nail Salons Near Me - Smyrna, Tennessee

This was the worst pedicure ever. It felt like a pit stop at NASCAR. He rushed the soak and didn't file. The cuticle cream was on for 30 seconds and he was rinsing. My foot never made it back into the water. I called attention to the lack of scrubbing on the bottom and heel of my feet. He said I needed to upgrade. He then walked off. I grabbed the lotion to massage the dry patches and he starts saying just a little. My feet were ashy! I was in and out of the chair in 25 minutes. This place is a mess. The cobwebs in the front window say it all. AVOID! read more

Really enjoyed my visit here and loved the way my nails turned out! I got dip powder on my natural nails. read more

Nails First - Nail Salons Near Me - Smyrna, Tennessee

My favorite nail salon. Kim and Ban are awesome and I have had nothing but good experiences here

Really love the dip powder I got here while visiting! They were thorough and the girl took her time to make sure it was set in place. Wish they had more colors! That's my complaint. Hoping they add more. Would definitely return when I come back to Nashville. read more

Nails First - really love the dip powder I got here while visiting! They did a nice job, my nails are natural too! - Nail Salons Near Me - Smyrna, Tennessee

Rude staff. Instruments did not *appear* to be sanitized - and lo & behold, I got cellulitis on the side of my foot within days after getting a pedicure at this place. Never had something like this happen in years of pedicures at other salons and it's been horrible. Go somewhere else. read more

When there because is around the cover of my house due to the fact that my car broke dwn so I wasn't able to go to my regular nail tech, biggest mistake read more

The man who runs the salon is very rude to people. His attitude is horrible. The customer service is terrible. I called to get a pedi and the woman who answered the phone said it was ok to come in right away. I was only 4 mins away. When I got there the guy who is the manager was very rude and said " we have other people so you need to wait or leave there are no appts today." I told him that I called and was told to come now. He told me well you can just go somewhere else or sit. Smh what a jerk read more

The worst nail experience in history! By far the worst customer service. Extremely rude over the top bad attitudes and the worst nails EVER! These people are racist and rude! My daughter who is a young mother of two decided to take a chance on a new place and try and save a little $$. She learned a valuable lesson on going cheap! DO NOT PATRON THIS HORRIBLE EXCUSE FOR A BUSINESS Worse then a zero! read more

Everyone giving them a five star review is lying. They're mean and cheap here. Don't care about their customers.

Terrible rushed pedicure no actual nail care was perform just a straight ups wash file and to top it off terrible paint job. And Kim definitely ruined my eyebrows what's so hard about not going thin I begged her please don't 3 times. You guys really need to take ur time and stop rushing through people Just disrespectful especially at a time like this. read more

This place is amazing! Since Daniel became owner the nails are always amazing I don't go anywhere else but here. I love this nail salon, the service and all the staff are always amazing! read more

The pedicure I received was very horrible. Didn't hurt or anything but she also didn't do anything really. All she did was brush my toes and my heels, filed my toenails, massagesd me, and painted them. While on the other hand the other lady did my sisters and she seemed to have got the full package and she got way more done to her feet than me. Definitely wouldn't recommend whoever did my nails.(The one with all the tats) oh and she gave the other person the full package I am very disappointed with her service towards me because I didn't receive the same "procedure" hat she did on everyone else and we all supposedly got the same thing and she was really really nice and really friendly and offered complimentary items read more

this place is amazing. they are so sweet. they didnt rush me. they didnt over book like most nail salons. i came in wanting ombre french nails. & i believe this was her first time doing the ombre french nails & she asked me to show a picture of the style i wanted. she literally nailed it to the T. & she shaped it correctly & also did the right length. i highly recommend them!! read more

Nails First - Acrylic ombre french nails w/ a slight coffin shape - Nail Salons Near Me - Smyrna, Tennessee

Okay... let me start out by saying I am not confrontational, at all! I come in put my name on the list and sat down. One of the male nail techs calls me back to have a seat in the pedi- chair. I do so. He leads me to the chair and walks off. I'm sitting with my feet in an empty basin. 10 minutes passed, 20 minutes passed and my feet are still seated in an empty basin. One of the female techs walked by me three times, never acknowledged me, nor did she even think to come fill the basin. I've NEVER been to a nail salon where they didn't fill the basin, turn on the jets and add some sort of product to the water. Finally, the lady comes and fills the basin, but didn't turn on the jets. She walks off to tend to the patron that she was currently servicing. As I'm sitting here with my feet in the basin, the male nail tech who lead me to the chair ushered a lady to the pedi- chair beside me, filled the basin, turned on the jets and added a scoop of product. He apparently went to retrieve the tools for the lady's pedi and as he walked past my chair he informed me that the other female tech would be right with me. I then asked him if the jets worked. He chuckled a little, said something in their language and turned on the jets. Oh, and he even put a scoop of the salt into the water. Needless to say, I will NEVER come back to this nail spa. They're either homophobic or sexist, or hell... a combination of both. I understand certain cultures have certain restrictions, but have some class and respect with how you handle these situations. ‍ read more

Please never do your eyebrows here. I decided to do them here since my mother says this is the "best place", but they left my eyebrows crooked and half-assed. AND they left my eyebrows very thin. I have thick eyebrows and she just left them so fucking thin that if you blew on it they would probably fall off. read more

The location is right next door to Kohl's and dollar tree plaza. I have been going here for the last 3 years and have received nothing less than perfect service. This place is awesome. The customer service is outstanding, and they have a variety of colors and designs to select from. They do not try to upsell you and assist you based off your needs and that is something I appreciate! The best time time to come in is during the week less of a wait, but the wait is sooooo worth it!! It is not easy to locate a good salon and I finally found a great place. Best Quality nail shop in the Davidson, Rutherford county area. Thank you nails first Smyrna, for all you do! read more

Came for a pedicure. They were nice and fast but they didn't really do anything. She cut my toe nails down and painted them. She never did anything to the bottom of my feet, she didn't put the weird gel on the bottom of my feet to get the dead skin off or anything. Way over priced if that's all you get for a pedicure! read more

I went for a shellac manicure and ended up also getting the deluxe spa pedicure too! Arya was super friendly and courteous with me. I left relaxed and looking great! I had a pleasant experience. read more

TERRIBLE. We had to wait for 25 minutes while they let three people in ahead of us that showed up after we did & didn't have appointments. Next, they weren't going to let my girlfriend & I sit next to each other while getting our nails done even though literally EVERY seat was available in the entire shop. My nail tech stopped my manicure to get on Facebook, while my friend's stopped to text his wife. To add to this experience, my nail tech ripped part of my cuticle off and made me bleed but proceeded to put some liquid on it that burned until I almost cried without even apologizing. It was the worst experience ever. read more

Worst and most unprofessional experience I've had in over 25 years. Went in for a gel nail repair. About 4 nails were lifting. Technician said it would be best to replace them. Technician tried to rip off my artificial gel nails without soaking which was painful on all but about 4 nails. Tech continued to do it his way after multiple attempts to communicate that he was hurting me. He refused to stop until I finally had to ask him to stop and to please soak off my nails. I decided to not do anything else but to get my nails off and leave. My colleagues warned me to not go but I was desperate for a late night fill before an important meeting the next day. I should have listened to them. read more

I keep giving this place a chance since it is so close to my home. Ive had bad experiences the last 4 times I tried to get work done. They don't greet you. They give false waiting times. They told me 10 minutes and I wait over an ur. I ALWAYS end up walking out. NOT RECOMMENDED read more

Best cheap, no nonsense place to get your mani-pedi that I know of in Smyrna. My friend also got a wax and was really pleased with the place. I first came here to have my nails done for my wedding. I came in again over a year later to have my nails done for a friend's wedding and the lady remembered me! That's the kind of place this is. Also, you don't get the feeling that they're talking about you in Vietnamese. They actually enjoy talking TO you. Or, if you're just in the mood for a quiet 45 minutes, they don't try to engage you in conversation too much. I can't think of any complaints at all! To be on the safe side, make an appointment. They can get busy at times, but that's because everyone in Smyrna knows where to go! read more

Very half a**ed job, my index finger is completely lop sided, went in for filling (nails I had before were done somewhere else) and they didn't look as good as the original nails, nice people but very rushed and sloppy, however I remember getting a peti a few years ago and enjoyed it and some of the manicurist do a better job than others read more

OMG! I had to call 911 seriously! So when she started my nails she asked me how long I told her and she cut it much lower than I requested. So she had to remove it and place a new nail. Then on my next hand middle finger she put it on uneven pointing towards my other finger. I asked her did she noticed it was wrong she removed it. Then my nails looked so unnatural I asked her to make it look more natural. To make a long story short I stopped her and said no I am not paying for this to the manager he said I was and I said no I will call the police. I called and sat and waited for the police. The manager then walked over and ask could he fix it I let him fix it but I still am not satisfied. I did pay and tip now I really Regret That I paid and tip. I feel that if this is your profession be good at it if it's not your profession find another job maybe at a factory Etc.... people pay for good quality service. read more

This is my first time to come to nails 1st. The salon is very clean, my manicurist is very friendly. I have to wait for more than an hour because I did not make am appointment therefor I have to wait for my turn. I am glad that I wait because my nails and my toes are looking great after I leave. read more

Bad service. Very rude workers and poor job. As soon as I walked in, I did not get a hello. I got a, " What do you want?" When I got sat down, the man was very rude and started being really rough with my hands. I was just trying to suck it up. When the job was finally done, my nails looked horrible! A chunk of my nail was not painted and you can see right through the gel polish. Maybe it was just the person, and the day, but i'm not going back. UPDATE: It has only been two days, and my gel nails have already chipped. I have not been rough with them what so ever. read more

I was a bit skeptical about the nail salon initially, but this was hands down one of the best pedicure experiences I've ever received! They were very welcoming when I entered. I didn't wait long. When the pedicure began the gentleman that did it was very efficient and good at this job. Not to mention it was probably one of the best foot/calf massages I've ever received I thoroughly enjoyed my visit and will most definitely be back. read more

The people at this location are just plain rude. I saw them telling a lady that she was too big for the chair and she clearly was not. It took forever to get service from them and it was crap job done. Will not come back here again. read more

Kim does my pink and white regularly. I make an appointment because she is very busy and I need to come in at a certain time. She trims my nails short ..tho still makes them look professional. She is a God send. read more

This is the only place I will go. Super reasonably priced. I only let Ban or Kim do my nails because the others they have tried to use throughout the year I've been going just didn't seem professional - on their phones, etc. read more