Amazing, detail oriented, professional. very pleased customer!! They really take the time and pay attention to what the customer wants

Cindy did my nails so well with so much care. I always do my own dip/gel but decided to try out the local nail place for Memorial Day weekend and was not disappointed. Will go again!! read more

Nails by the Falls - Patriotic nails! - Nail Salons Near Me - Great Falls, Virginia

My stunning, lovely girlfriend went here to get her nails done before a wedding. Within 5 days of getting gels, 3/10 nails had fallen off. She called and to get them fixed after the trip and they refused! Unbelievable! read more

Nails by the Falls - Failed gel nails - Nail Salons Near Me - Great Falls, Virginia

A wonderful vibe, a restful, relaxing experience, and the best manicure and pedicure you will ever get ... anywhere! I have been going for years, and the quality never fails ... read more

Nails by the Falls is the only salon that I will go to for their great manicures and pedicures. The salon itself is welcoming, relaxing and very very clean. The technicians, especially Kathy, are professional and truly care about doing a great job. I couldn't recommend them more highly read more

Originally my gel manicure looked ok but two of my nails peeled off the next day and when I called them to see if I could come in for them to fix it they gave me attitude...I went anyway and they were very unhappy that I showed up. Won't be going back! read more

I got a gel manicure and regular pedicure with Tracy and it was super wonderful! Tracy is sweet and artistic. She was able to recreate a design I requested just by looking at photo. I was pleasantly surprised by how long the gel lasted, it stayed on for about a month! The color did start to get a bit yellow but could be from using cleaning products. I'm trying dip today and am excited to see how long that will last! read more

Nails by the Falls - Gel manicure with evil eye design - Nail Salons Near Me - Great Falls, Virginia

See all

This place is wonderful. I have been getting my nails done here for years and the service is impeccable. All of the technicians are friendly, detailed oriented, and meticulous. Anyone who says otherwise is one of "those" people. And, Jennie is a treasure -- shame on that ugly person. read more

It's a great neighborhood nail salon. The staff are very friendly and experienced. Kim did my gel mani and pedi. She was thorough and detailed to ensure I was completely happy with the end result. It is a bit more expensive than the two other nail salons in the area, however if you want consistently good service and perfect nail every time then this is the place to go. The facility is also very clean and orderly. read more

Ny was phenomenal. This is my favorite set I have ever gotten! She was incredibly kind and listened intently to everything I asked for. I got light pink chrome acrylics for reference. I will definitely be returning! read more

See all

Best gel manicure I've gotten in years!!!! 2 weeks later after traveling and going to the beach which usually always messes up my nails, and still no chips/breaks! They had food network on tvs on mute and chill music playing. the manicure stations have built in UV dryers for both hands which was something i've not seen before! If you need to get your nails done and you're nearby, definitely go here! I've gone to other places in the area - Great Falls, Reston, Vienna, etc. and this is hands down the best! read more

Nails by the Falls - 2 weeks later and still no peeling/chipping! - Nail Salons Near Me - Great Falls, Virginia

I have gone to Nails by the Fslls 6 times now. it is a clean and beautiful place. Ann is who I love to go to. she is quiet and focused and always done a great job. she is always meticulous and detail oriented. she never pressures me to add more services. I keep coming because of her high quality work and professional attitude. read more

Used to go to this nail salon all the time, as I live in great falls. Booked two appointments and got a text asking to put down a $62 deposit. I work an 8-5 so didn't have chance to quite get to it, then they called me and told me since I have "never been there" I have to put down deposit. Told them I have been there multiple times, but they said they change out booklet every 6 months. Then proceeded to tell me I have until 7:00pm to make the deposit, then I should "text" that I did it. So instead I left this review and they got no deposit. Cancelled a meeting to go to the appointment tomorrow morning so I was 100% going to show up, even went to ATM today to make sure to have cash .. but now instead ... I will not be going ! I will be going somewhere else in great falls, my local hometown. read more

Tammy and Ann were excellent! My husband and I went for a regular pedicure each. My husband has diabetes and this is an excellent way to keep his feet healthy. My toes look beautiful in my summer polish. The technicians were very personable and kind. We are definitely making this our salon! read more

Nails by the Falls - My pedicure - Nail Salons Near Me - Great Falls, Virginia

I normally enjoy going to this nail shop but not today. I made the appointment the day before but it wasn't on their schedule. It worked out and they were able to see me right away, which was great. The person I was seen by was so involved on the ipad/schedule that I felt like I was intruding on her time. I don't think she smiled once and went on to help others and just left me there to dry. I had to ask the other employees around if I was able to leave. The manicure was fine (nothing special for $25) but the service from my nail tech was very disappointing. read more

The staff is always friendly and helpful. This is by far my favorite Great Falls nails salon in the area.

I got sns for the first time and Kim was great, very detailed and patient. The only downside is that is more than a want to pay for it, regular price is $50 but I got first time client discount so I ended up paying $40. read more

Nails by the Falls - I got sns for the first time and Kim was great... - Nail Salons Near Me - Great Falls, Virginia

Tina is great!! The salon is safe and clean during this covid pandemic and I always feel so comfortable going here! Hands down best mani pedi's in great falls read more

Kim is the BEST!! Very thorough and gentle with both manicures and waxing. My daughter and I won't go anywhere else.

This is by far the best nail salon in Northern VA. They keep it impeccably clean (even before the pandemic hit) and are even more meticulous now. Everyone who works there is friendly and they all greet me by name. My husband has started getting pedicures there and is likewise impressed with the service, care and cleanliness. Definitely worth driving from anywhere in NoVA (or MD) for world class manicures and pedicures! read more

My last two dip manicures have chipped one day after having them done. They don't seem to have a consistent way they do nails.

Got a great pedicure here! You're definitely lying for what you get. I received a lengthy massage, friendly service, and a beautiful pedicure! The atmosphere is lovely. The facility is very clean, organized, and overall visually appealing. They have such cute christmas decorations to compliment their beautiful salon! I'll definitely be returning! read more

Nails by the falls is the best salon in the area!!! Tracy and Lily are amazing and we love them so much!! They do the best dip powder and pedicures. The salon is also super clean and the prices are definitely reasonable. Thank you guys we you!! read more

Do you want nails people stop and compliment you on? Even two weeks after you got them done? Do you want to go to a nail salon and have it be a relaxing experience instead of feeling like cattle being hurried through as quickly as they can just to get to the next customer? Then Nails by the Falls is the place for you. They are slightly more expensive than the average nail salon but you get more than what you pay for. I've never patronized a nail salon more than once or twice because I always feel like the techs don't understand what I'm asking for, I'm being rushed out as quickly as possible, and my nails don't look any better than what I could do at home on my own. I started going to Nails by the Falls in February and I've gone back every two weeks religiously. Here they take their time and make your nails look gorgeous. They emphasize quality over quantity. There will not be a speck of polish out of place or a cuticle cut roughly. I just get plain acrylics done and people constantly stop and ask where I got my gel nails done because they look that good. The people here and the work they do is amazing. If you're looking for a place that does quality work, look no further and make an appointment immediately. read more

This place is really good. I like How professional it feels and how clean it is. Their polish selection is great and very organized. My only complaint is that they won't take credit card tips. It's so annoying to have to have cash. I know they could take them in credit and don't. So minus one star for that but otherwise, this place is great. read more

I give it two stars only because there are some nice Workers but for the owner Jeni I give 0 for customer service and professionalism ! Too full of herself since she had gotten Too busy she thinks she is so Big now!! Very rude they keep you waiting even if you Have an appointment they take who ever walks in because they Don't want to say no to extra money!!!! There are other nail places in the area that are much better and More welcoming ! read more

This is one of the better nail salons that I've been to. It was suggested to me by a friend, so I went to check it out. The place is clean, they really do bend over backwards to make sure your nails look their best before you walk out of the shop. The pedicure was awesome, and the manicure was done right too. Even if it's a little further away than some of the other places around, I'll definitely be coming back again. It was well worth it. TIP-- BRING CASH!!! They do not do credit card tips. read more

The service is wonderful. Everything is sanitary and the technicians are very kind. Appointments are easy to make and they accept walk-ins. They have a great color selection. I cannot express how sanitary and lovely this place is. I would recommend to anyone looking for a wonderful pedicure. read more

We have been using this nail salon locally for years and love it! Friendly and knowledgeable staff, cleanliness, quality, responsiveness, and reasonable pricing keep us coming back! The new renovations were not really needed, but look terrific!! read more

How dare Preppy P say those horrible things about my precious Jennie!? I've been going to Jennie now for about 2.5 years now EVERY WEEK for a manicure and she's just about the sweetest, kindest, most humble person I know. She always takes me late, on the rare occasion that I run late on Saturday, and always has a pedicure chair open for me in case I decide I want a nice, relaxing rub down from one of the other ladies (which is like every week... I know, crazy!) Jennie is just about the epitome of true great customer service. Even tho she's crazy busy and everyone always turns to her for problems in the salon, she always manages to give each customer a little TLC every time. She's the best. She's on my speed dial, in case i need a midweek touchup. She and i always joke that i always get the "worst" of her cause i'm her last appointment on the last day of the week.. Yet she does a PERFECT job everytime! I will NEVER leave her! And she can never leave me, I told her so. ;-) I love going to NBTF, it's like my home away from home. I love all the ladies there, they're so kind and funny to talk to and hang out with. I've never been to a more warm and welcoming nail salon that is consistent and doesn't just care about taking your money.. They care about how your nails look! I mean, come on, that's their name walking out the door. ;-) And Preppy P... Jennie is not only my manicurist, SHE IS MY FRIEND. I'm offended you said such awful things about her! I'm glad you're not coming back to NBTF. I'm sure I've sat next to you in a pedicure chair (your bitching sounds familiar) and let me tell you.. It just ruins my experience. read more

This place is the BEST...by far! Love it so much I drive 40 miles to get here. It is a charming shop with top notch professionals who stand behind their work. I feel renewed every time I visit. Beautiful nails, great spa pedicures, you won't be sorry. read more

Preppy P is delusional. This salon is great. No matter how far away I have moved around the area over the 10+ years, I have been going to Jennie...EVERY THREE WEEKS. I wouldn't go anywhere else because her work and attention to detail are unmatched! I have never witnessed anything but kindness and professionalism from Jennie and her staff, which is one of the numerous reasons I go there. I know many men and women who drive from MD and DC just to have their nails done at Nails By The Falls. If Preppy P's experience was "so bad", the rest of us patrons don't want to see her in there anyway. read more

Didn't honor my appointment. Don't use razors on callouses. Charge extra for "callous treatment." It's a nice looking place but I won't be returning. read more

Jenny is SO SWEET and pleasant. I love her. She is so helpful and lovely. I would go back just to see her. Everyone here is very friendly and wonderful to work with. They always have a smile on their face. The salon is very clean and always offers the most up-to-date OPI colors and collections, unlike a lot of other salons I have been to. read more

Always feels clean in there, place is well ventilated too. It probably is a little on the higher end but you get great customer service and good work. Once I dropped my coat on my just finished pedicure and destroyed it. They sat me down again and fixed it. Staff very respectful and it is quiet there.. Won't go to a different place! read more

Tried this after reading the reviews. The place is very clean and the lady was nice but my nails were splitting and chipping after a little over a week. Not what I expect of gel. When I asked to have a larger bill split for tip, it was only broken into $5 increments leaving me the option of overtipping or looking really cheap by asking her to give me ones. Usually I tip 20%. read more

I've had a few beautifully done acrylic nails with gel polish done here. When I called and asked if they did gel nails, they said yes so I booked. The nails were acrylic though, which was misleading. They do gel POLISH (or at least only the polish the last time I went) Later when I researched it I found that there is no powder gel. My nails did look great so I let it slide and came back again lol. My manicurist was very meticulous and took pride in her work. read more

i have been a customer since 2005. I like Jenny the best but every nail tech is fantastic. They are a sweet group of ladies but I have one suggestion...I wish they would speak to each other in English cause I would like to know what they are saying...since they are bi-lingual and I'm not..it would be nice. I will say most nail tech in this area speak to each other in their native tongue. Not fair to customers. Still, I love this salon and the polish lasts longer because of their care. read more

My favorite nail salon in Great Falls. They always have openings and an excellent selection.

Would give them 0 starts if I could. The owner and her lead are need to learn a thing or two about customer service. I have been going there for years and they read me the riot act for missing an appointment without calling (for an eye brow wax!). They are not the only salon in town and frankly I would suggest you go to a place that values you as a customer versus literally yelling at you on the phone saying they are not going to 'accept any appointments' for me moving forward. Nails techs not the best either. There are several clean and professional places in the GF, Reston area that value their customers, this isn't one of them. read more