Susan was so friendly and nice! She did not rush me in picking out my color and was eager to please when I brought up that I wanted to match my gel and regular polish! read more

Nails by Susan - Gel mani - Nail Salons Near Me - San Rafael, California

Susan did a great job on my pedicure and the prices here are unbeatable! Will be coming back :)

What a sad place, the chair which I was sitting in had black tape on the armrest , everything was worn out from age , not to talk about the lady who worked there ( the owner) not even a smile or a word came out of her , I told her that I had an ingrown nail and she didn't even do anything about it read more

Professional, clean and quiet, without the noise of the big nail mills. Susan is kind and gentle, my manicure lasted 10 days.

I randomly picked Nails by Susan because it was in the neighborhood. I made the appointment by phone 2 days prior and Susan phoned to remind me as I left the house. The mani-pedi was great and I have already made my next appointment. Highly recommend Susan for your nail treatments! read more

Susan is amazing. We walked up and she took care of my mother-in-law right away. We were pleased with her attention to detail and her gentleness. We hope to make her a regular stop in the future. read more

I've been going to Susan for over 15 years. Her salon is so clean and she is very friendly and organized.

Susan is so kind and so skilled. She fit me in for a last minute appointment day of, and I am so pleased with the the results! Susan checked in with me at every step to make sure I liked how my nails looked. She was gentle with my hands too which I really appreciated. I can't recommend Susan enough, she is wonderful! read more

Nails by Susan - Nail Salons Near Me - San Rafael, California

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Easy to make an appointment, personalized 1:1 service. Salon doesn't smell like nail polish. Susan does a careful caring job. Been three times so far including before my son's wedding. Very happy to have a local place with a real person that's relaxing to come to. read more

I went to another salon...massage chairs actual foot baths and not a big bucket with a plastic bag. Also a bit faster. Sorry susan

Got a pedicure from Susan. She is very thorough and particular. My feet look great. Looking forward to my next visit already.

Susan was kind and flexible with taking my sister in same day for two pedicures. She did a perfect job on the paint and has amazing attention to detail. I also love supporting an independent business owner like Susan! I will come back for more pedicures :). read more

I was so happy to see that Nails by Susan is now open again. Susan's is a clean, professional, one person salon. I received an excellent manicure and pedicure. I highly recommend her service. Madeleine M. read more

I feel bad rating so low but really... polish came off the next day. I should have know when I walked in that it was a bad idea to come here, but I was pressed for time and she had otherwise good Yelp reviews so I made the bad decision to stay anyway. Well, not the typical spa or nail salon experience. Sat in a small rolling chair near the front door entrance. The salon didn't even have a chair! Color selection was minimal. Hardly spent any time on my feet. Didn't pumice or clip the cuticles or trim anything. Slapped on color in such a sloppy manner I could have done it better myself... the color didn't even last 24 hours and it's was "OPI". Yea right. I won't be returning. I could have done a better job myself. read more

Sue takes great care of her customers! She takes the time to make sure that your nails are looking good

I called Susan after my friend raved about her. I had been looking for someone that lived near by mom who would be understanding to my mom's needs. My elderly mom is not comfortable going to a big salon because she is embarrassed of her nails. Susan has been wonderful and patient with my mom. Thank you Susan for your kindness and great work, I could never get her pedicure under control as you have. read more

Susan has been doing my nails for two years now and is as kind and thorough as can be. Definitely would recommend making an appointment since it is just her and not a big salon. The intimate setting makes it comfortable and she is so sweet and close with all her customers! The only lady I let do my gel nails because she has techniques no other person does. read more

Affordable & Attentive. Simple Old Fashion Set Up. Very Quiet and Relaxing. Susan aka Xuan is Friendly, Caring & Meticulous. She Always Shares Words of Wisdom & Might Feed You if You Are Hungry!!!!!! Very Kind... Affordable Prices. Call Susan & Book an Appointment! read more

Susan is awesome. Her salon is adorable and cozy with just enough room without it being cluttered or messy. She is very organized, friendly, and has a perfect balance between not being social and being overly talkative--which is hard to find at nail salons. She is very meticulous, clean, and takes good care of both her supplies and your nails. She charges very reasonable prices and she had even started my nails before I remembered to ask if she takes cards (which she doesn't) but she understood and let me run to the bank after she did my nails. Something I would never want to happen yet she was really easy going and trusted that I would come right back. She doesn't have a lot of experience with acrylics because she said she mainly does manicures and pedicures but even having known that, I think she did a great job on my nails. $30 for a full acrylic set + polish. Thanks Susan!! read more

My daughter turned 6, and for her birthday she wanted a matty & paddy. I am a guy and had no clue what matty & paddy is. What was hard was my daughter wanted me to take her. Talk about fish out of water. Susan made the experience fantastic for my daughter. She was treated like a princess. Susan is warm, sweet, and skilled. Per my wife her prices are great. Thanks Susan read more

I've read the reviews and see that Susan got high ratings for doing nails. That's great, unfortunately, she also does eyelash extensions. DO NOT RISK DAMAGE TO YOUR EYES by selecting her for this! I've had extensions for years off and on, a few different people and circumstances. Friends getting certified and need hours to fancy lash shops with experienced technicians and have never had anything but good and pleasant experience and outcomes. With Susan, I should have stopped her and left. It was a groupon and I should have just walked. I've never had lashes applied like that including the eye pads placed wrong causing my top and bottom lashes to become GLUED TOGETHER and Susan just ripping them apart so hard she ripped out chunk of natural lashes. She pulled and twisted my eyelids to where I really was worried for my eyes. I could go on but bottom line is: I don't think she is qualified to do lashes. Like, not even certified or trained much, not qualified. When she was finally done, and after several minutes with her prying lashes apart and looking for lashes poking my eyeball, I stopped the torture. I ended up running to the nearest store for tweezers to get out 4 lashes scraping my one eye and 2 on the other. In the end she apparently decided I would get the "natural look" which means not a lot. It looks ok for now but they are already falling out and they are 3 days old. OH, when trying to leave I did ask how much a fill was....she said 65, but she could do it for 60...That doesn't even make sense. She could DO IT for whatever she wanted. Sorry for the long rant, but I've always had good experiences with Groupon, and lash places, and am really disappointed with the Susan experience. I would give zero stars if Yelp would let me... read more

Susan has done my nails for the past eight months. I have gels on my fingers and paint on my toes. She is a true artist when it comes to nails. Additionally she is kind, funny and full of wisdom. My favorite part of her salon is that there is plenty of parking, it is right off the freeway, and her salon does not smell like a nail salon. The salon is clean and never messy or overly crowded. Susan is a dream and I am so glad I found her!!!!! read more

So happy to have found a great mani/pedi option so close to my office. I work in the area and have walked past, but hadn't gone in until today. Susan (Xuan) is such a kind and gentle person! Clean and lovely salon, and beautiful shaping and polish. Definitely plan to come back. Thanks Xuan! (Heads up: it's cash only, no cards.) read more

I absolutely love her! She's so gentle! I got a full set and not even once she nipped me! I was truly amazed that she was so gentle! And made my nails look so natural! I would absolutely go back to her! read more

Nails by Susan - Love them! - Nail Salons Near Me - San Rafael, California

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Susan is awesome! She does a great job, the prices are good and you will have a GREAT time at her salon. I do recomend! I really Love Susan

She's super sweet. Hard worker. I feel like I'm walking on air after the pedi. Super close to the house and only $25 bucks.

Great little place with fantastic prices. Best to make an appointment ahead of time as Susan is there on her own. She did a great job and was wonderful company! read more

Excellent pedicure however I wish I knew she didn't take credit before my pedi. Thus the 4 stars. So know this is a CASH ONLY place.

In response to you, most people don't use their real name on Yelp. I thought about calling the police but that would have been a waste of time since they would not have been able to search for my ring. It would be my word against yours. I have no reason to make up stories. read more

Beautiful, quiet, and relaxing is what I have to say about this place. She offers waxing as well. Great prices, and she takes her time. I kept messing up my big toes. So she took care of me and wasn't bothered about fixing it for me. She didn't even make me pay more for her fixing it. I will definitely be coming back. read more

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Xuan did an excellent job on my mani/pedi. Her shop is clean and comfortable and she sees her clients one at a time so your experience is restful and not rushed. I enjoyed my appointment with Xuan and will definitely go back. read more

I just had a Mani/Pedi. I loved that this is a small, quiet place. Very relaxing. Xuan is friendly, neat and meticulous. One of my ankles has a serious injury and Xuan was gentle and listened to exactly what I needed. This is my new go-to place! read more

Susan aka Xuan, has a wonderful Salon, it is clean, organized and she has a very professional but warm manner. I have been going to her for several year for both pedicures and eye brow/lip waxing. She owns the salon and is the only technician. This lends itself to a tranquil treatment experience. A very nice change from the many sweat shop nail salons in the ares. read more

Writing this review mostly on behalf of my girlfriend but I was also there with her. The GF wanted to stop by because we were in the area after visiting San Francisco. Girlfriend was more than happy with her nails and Susan's customer service was 5 stars. It was nice having a conversation with Susan and my girlfriend said this will be her go-to nail salon when shes in norcal. read more

a great place to relax and get a great mani-pedi or wax...Susan is so nice and always makes you feel comfortable and pampered...the location is great with lots of parking and the salon is meticulously kept...the prices are great too! read more