Poor nail techs, long waits in chair, breaking health code violations, do not listen to customer…read morerequests, did not have almost every color requested, made cuticles bleed, scorched feet, had to trim nails when I got home because they refused to even them out. This was two not just one nail tech - poor management - watch out for the dirty cheese grater being overused until raw!

I had an appointment at 12:45 and wasn't taken until 1:20. The girl was busy so I understood at…read morefirst but then 3 people who were walk ins got taken before me. That irritated me. Then the girl rushed to do my nails. The length is good and she was friendly but I shouldn't see the previous color. Only one coat of gel nail polish and she was done. I paid $57 for a fill and that is absolutely insane. My full set from another store cost less and they did a better job. First impressions are everything and all I can say is I won't be back.

This used to be Luxe salon I believe or something similar, last I went 4 years ago as have my home…read morebased salon north; and only go to others when I have to or to kill time as close to Mercy hospital. The girl in the front not overly welcoming but I continued. A male had the water ready quickly and I told him basic pedicure in black. I am 58 and my ankle was swollen from an old tendon tear that acts up occasionally. He was a little rough, cut the nails a little too short where one hurt last night, used no real scrub, just pumiced super hard (I can take the pain, but seriously) but did do a very long lotion massage which did help relieve some stress, and probably helped with some swelling why the 3. Price was same as my lady, at $35 for regular polish. There was a very nice young lady (from Branson) I spoke with, that had recently moved here, and if I ever go back would ask for her.

I will never go to this nail place again! My mom and I went in for mani/pedis and specifically…read moreasked for regular polish--not gel. They had us pick colors, and when I said we didn't want gel, they insisted it was fine because they "match" gel colors to regular. Then they pulled out actual gel bottles. I repeated that I didn't want gel polish, and they told me, "It's ok, it's not gel without the lamp." I even asked if it would come off with normal remover and they said yes. Well, guess what--it won't come off! Now I'm stuck having to go somewhere else to pay to get this taken off, and my nails will likely be damaged in the process from buffing which is why I haven't used gel in years! How does a nail salon not even have regular nail polish? They flat-out lied to me, and I will never be back.

I had such a great experience here…read more Anna and April were both amazing--super welcoming, friendly, and genuinely attentive. You can tell they really care about their clients, not just going through the motions. Anna did my pedicure, and she was incredibly thorough. She cleaned everything so well and paid attention to all the details--my nails have honestly never looked this neat and polished. April was also wonderful very warm, professional, and easy to talk to. She made the whole experience feel relaxed and comfortable. From start to finish, my manicure and pedicure felt smooth and stress-free. The service overall was excellent, and you can really feel that they take pride in what they do. I'm visiting from out of state, and I have to say--I felt really taken care of here. It's not always easy to find that kind of genuine service. They also offer drinks, which was a really nice touch, and they were always happy to bring water or anything I needed. It just made the whole experience feel more elevated. Honestly, this is the kind of service I don't always get back in LA, so it was a really pleasant surprise. Highly recommend--will definitely come back next time I'm in town.

I used VIP for about a year and was happy at first. I always booked with April but she became so…read morerude to me I haven't been back. I don't know what I did to deserve her rude treatment of me. At one appt I asked for my nails to be shaped squoval and she snapped at me that there is no such thing. Excuse me, the posters on the salon wall show squoval as a shape. The final straw was booking an appointment on a Saturday and showing up on time and being told to come back in an hour. I work all week and plan my weekend carefully so this was not acceptable. She could have called and not let me show up just to be told to come back. I don't pay for someone to be rude to me and I won't be back. April needs to get a personality that is not so rude, nail salons are a dime a dozen and some actually make it a pleasant experience.

I got my nails done today, I showed a inspo picture and asked if the lady could do it and she said…read moreyes, the picture that I showed her was nothing like the nails that I got! I also paid $80 for the ugly nails! Very disappointed, there was polish caked under two of the nails and also polish and acrylic on my skin. I would really like a refund!

Calming and relaxing experience Really sweet nail tech did…read moremy nails asked my thoughts through the whole experience

The service was top tier. They made sure they did not rush and took care of me the entire time. The…read moreambience in the location is very peaceful. Even though I was a walk in, they got to me pretty quickly. Would recommend this place for a pedicure if in the area.

Best place in town, Friend staff . They also do permanent jewelry. Highly recommendedread more

I accidentally wrote a bad review on your business since it is the neighbor to gloss & glo nail bad…read moreI'm so sorry! My cousin got her nails done from you guys a white French tip with glitter and I was pregnant so I sat back and watched and you guys treated me with such kindness. Thank you!!

Very clean place. Friendly staff. I went in, for a manicure and pedicure. Annie did an excellent…read morejob, for me. I would highly recommend this place.

Great salon! Very friendly and knowledgeable staff. They got my group in on time. We will be back.read more

My friend brought me here for gel pedicures. The girl was really sweet & we had a nice…read moreconversation. But I feel like she rushed through my pedicure when we were just about the only ones in there. My friend & I were talking about how the younger guy really perfected & filed all of her nails once he was already done, just to make sure they were perfect. I used the restroom & it was cute but not clean. No hand soap or paper towels either. My toes still look really cute, but my place back home is less expensive for better quality.

Great service. So friendly and accommodating! Prices are great too!!!!!!!!!!!!!!!!!!!!read more

Wow places here are super expensive for basic manicure and pedicure at $60…read more Not worth the price for basic!