I've been a client since they first opened, and I continue to go t them for manicures and pedicures .. I've always received outstanding treatment and personal care. I think it's important to support local businesses And these 2 brothers that own it work very hard to provide exceptional service. read more

Terrible experience. My gel manicure didn't even last a full week before chipping. This defeats the whole purpose of getting gel nails. Waste of money and time. read more

Me and my wife went to get a manicure and pedicure last weekend. They forgot about my manicure and still charged us for it. My wife got possibly the worst acrylic set in her life. It was sloppy, poorly shaped, they refused to give her the length she wanted, and there is a huge gap between the paint and cuticles, as well as it had only been a few days till they started chipping. The person that did her nails was rude and it took well over an hour to even get her nail color samples, let alone start working with her. That being said, the massage was actually very nice and thorough. read more

Nails And Beyond - Nail Salons Near Me - Jacksonville, Florida

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Love love love Nails and Beyond. Best salon I've found in Jacksonville. Tony and Bryan are great. Quality work, amazing customer service. Never disappointed honestly. They even played a Happy Birthday Song for me on their speaker for my birthday. Caught me off guard and for sure made me cry. I have not strayed from them since I found them. read more

Nails And Beyond - My Birthday Nails - Nail Salons Near Me - Jacksonville, Florida

Super pushy. I asked for a simple manicure and ended up getting a manicure and pedicure for $63. They gave me a quick manicure while I was in the pedicure chair. My back hurts from having to hold my arms up and to the one side the whole time. They tricked me. Not a good first experience for a nail salon. Since it was my first time in years getting a manicure, I didn't realize how bad of an experience it really was. I hope the extra money they made that day was worth it because I won't be going back. read more

I'm so tired of coming into these establishments with pushy SALESPERSON(S) versus nail technicians. Why ask me what pedicure service and treatment I want to only nearly demand I chose another. When I remain true to my word, you go get a different person, a "leader" maybe who tells me that I need something else. I may need it, I may even had considered it, but my choice is my choice. I have been here before, but today is the final and absolute last time. It's overbearing and not customer service friendly... and now I don't even want the SNS I was considering and had not yet mentioned. And I really needed a manicure. I'll go somewhere else. But, you got your $5 more. The tip will be to read your Yelp reviews. The guy who did my pedicure was polite. However, he nipped my cuticles painfully a couple of times. The atmosphere was pleasant with a lil bop on the tunes this late Friday morning. So 2 stars seems more than fair since I did receive the service I agreed to. Imma tip him. I'm back. He did a good job on the pedicure. I'll give them another star for him. I'm not as ticked now. .... I'm bacckkkkk...... and lowered my stars. It's final. I told the gentleman gel polish ($10 more he said)... Because I had an appointment which I'm now late for. He walked away and then returned with the "leader" woman who forced me into an upcharged pedicure who said gel was $20 extra. That's more what the menu reads. If, well. She probably read my review since I posted in angst before I left and she wants to be mean. That's cool. Because my daughter and I need plenty of pedicures that we will gladly go spend the money elsewhere at from now, here and until forever, ever. read more

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Extremely rushed work and when I pointed out an unpolished nail she gave me an attitude. This is how it looks after 6 days . read more

Nails And Beyond - Powder nails after 6 days - Nail Salons Near Me - Jacksonville, Florida

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Nails and Beyond is truly exceptional! Owners Bryan and Tony are not only skilled technicians but also caring individuals who prioritize customer satisfaction. Their attention to detail, sense of community, and commitment to cleanliness set them apart. I highly recommend Nails and Beyond for a personalized and satisfying nail experience. Thank you, Bryan and Tony, for your dedication to excellence! A side thank you to Bryan for always fitting me in and sticking with me the past two years. I could not recommend getting your nails, pedicures, and overall spa experience here. read more

The Customer Service is always great the very welcome in and make sure that they do a new job,the facility is always clean and welcoming. The staff is very professional and neat. They always make sure the customer, you will never have a bad spa day at this salon. read more

I would give this place zero stars if I could. The woman who did my nails was so rude. She yanked my hands all over the place and was being rude to other customers as well. Even when asking simple questions, she would be so snarky. Steer very clear of this place. Oh and my nails look like trash. read more

Nope don't fo here!!!! I swear it's been a mission trying to find a place here in Jacksonville that actually does quality work!!! My daughter and I had our nails done here and it was a horrible experience to say the least. They were literally talking bad about the customers, in their language " YES I understand your language" the poor lady that sat beside me in particular which I think she knew because she became super uncomfortable. Not only that but they did a really bad job. Over priced and horrible experience. Definitely did not get a returning customer. read more

I received a pedicure and full set and both services were great! Zen did a wonderful job on my nails and did beautiful designs. I will definitely return. read more

Getting a pedi and gel, a very rude woman ripped my acrylics off, I'm halfway done with my experience. I am already disappointed. read more

Nails And Beyond - gel to replace my acrylic nails. a woman came and ripped my nails off with nail clippers she was very rude AVOID - Nail Salons Near Me - Jacksonville, Florida

Literally came here when my nails were only like I would say a week grown out just needed a very simple fill with gel polish and it was literally $50 for a fill and the lady was super rude and clearly does not know how to do nails good, my nails are wavy to the touch and the shape is absolutely horrible I don't know what she was thinking, but you're not gonna be rude to me and give me crappy nails . Didn't catch her name but it was the older lady on the right side second chair from the door. Thank God I was just visiting Jacksonville I would never ever go there again. Period. I can't stand nail places that think they can really just take advantage of someone if they're not a reoccurring client it's really not even about the money it's about the quality. read more

Best nail salon! Under new management Tony and Brian have been doing my nails for years! They are absolutely amazing and so is their staff!!! read more

DO NOT GO HERE! I have been going here for the past 4-5 months since I moved back and only used one nail tech in this shop. The one time I decide to allow someone else to do my nails was TRAGIC due to my tech being on vacation. And the person who did them was the OWNER!! It began with me getting a pedicure in scolding hot water however the tech who did them was very nice and accommodating. When I moved to the chair to get my nails done I thought because the owner was doing them that I was in good hands. I. WAS. WRONG. As she began to do my nails I noticed that the shape was not the same as my original so I reminded her that my nails were in a coffin shape. She said 'okay' and proceeded to file my nails. She then got on the phone and was not paying full attention to the shape of my nails. Mind you I was getting SNS and my natural nails are really long so once you shape them there's no going back. She did the first hand and they looked just okay. After doing the second hand I noticed that the shape of my nails were not even on both sides!!! I mentioned it to her and she said 'well you asked for the coffin shape and that's what I gave you'. I have been getting my nails done for YEARS and no matter how you file the nail each side should be even. I told her I did not like them and she said 'well what would you like for me to do' I advised her to finish but because I was not happy I was NOT paying full price. For the past 5 times I have gone here I have paid $35 for the length and shape of my nails with SNS. When she finished she told me it was still $35. I did not want to be the person to walk out and not pay anything at all but paying full price which I have done in the past and been satisfied compared to now was unacceptable. She kept saying 'I did not mess up you asked for coffin and that's what I gave you'. She only took the price down to $30 and then said nothing else as she let her techs handle the situation. She tried to say that next time you come you'll only have to pay $35 but I HAVE ALWAYS PAID $35. The owner then began to ignore me and my mothers complaints and then they started speaking in their language. Needless to say I will be hiring my nail tech for personal services and this company will no longer receive any of my money. As a business owner you try to accommodate your customers as best you can to continue receiving business. The OWNER sat there and ignored me and kept saying 'I didn't mess up' as if to say it's my fault that I didn't like the shape she gave me. She even cut me because the buffer was too sharp. read more

Nails And Beyond - Nail that are not shaped correctly. The pinkie is shaped more on the left and the index has a lump on the left. - Nail Salons Near Me - Jacksonville, Florida

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Nails by Brian and toes by Chau! Always the best care always the best service! They are now under new management this is the place to go!

There was a little wait but it was worth it! Probably the cleanest gel manicure I've ever gotten! I would go back for Kim! read more

Nails And Beyond - Nail Salons Near Me - Jacksonville, Florida

This nail salon is the worse I've ever been to. Extremely dirty, rude and gave me a fungus to top it off. I went there because it was near the airport and figured I'd give this place a try. I waited for about 15 minutes and when I met the nail tech she was rude from the get go. As soon as we sat I had to ask her three times to place a paper towel on the filthy station. I know she heard me but was ignoring me ... to save 5 cents??? While working in my nails she was talking to the other nail techs and wasn't even looking at my nails as she was doing my fill. She was cutting my cuticles with her nail file ..which she used very forcefully. The nails lifted very soon and fungus started forming soon thereafter. Do Not Go There!!!! Rude, Unprofessional, Filthy place!!! read more

I came in to get a pedicure today & was extremely disappointed. First of all, the water was too hot (which I like my showers "scalding" according to my husband) and I told the technician. When she went to put on the parffin wax it was wayyy to hot! I told her & she continued to rub it onto my feet (maybe she didn't understand me??). About 10 minutes after I pointed out hot red my foot still was from the wax, so I spoke to the manager & he just said "don't worry, I'll put a lotion on it". Also, the hot stone massage was a joke, don't waste your money to upgrade. Even after all of this, they still charged me full price read more

Nails And Beyond - This was about 30 minutes after the wax & the burn lotion they applied. - Nail Salons Near Me - Jacksonville, Florida

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Couldn't wait to get off my traveling assignment and get my nails done. They make you feel very comfortable and safe, great customer service and welcome you soon as you walk in the door‼ read more

I ventured here for the first time today to try the SNS nails advertised. I also had a pedicure too. I enjoyed the pedicure chair. It gives a great massage! Probably the best I've ever had given from a chair. The pedicure was standard, the person going the pedicure seemed inexperienced. I chalked it up to that he was probably new. The pedicure came out as expected, however his massaging technique lacked luster. I moved onto getting my nails done. The tech didn't speak recognizable English. (I say that with the deepest respect.) He attempted to communicate with me several times, however I could only make out a small portion of what he was trying to convey to me. He seemed like he knew what he was doing, so we proceeded. I'll have to say that I am very pleased with the turn out and will be back to get my nails done, but may hold off on the pedicure. They seem to lack continuity in some areas, but use a clean/sterile approach, which one of the reasons I will be back also. read more

Nails And Beyond - Nail Salons Near Me - Jacksonville, Florida

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I got my nails done earlier today and I spent $60 on a FILL no broken nails came in with a full set on. The nail tech was kinda rude had a attitude with me every time i asked her to repeat herself because she had a mask in and was talking low. she cut my nail beds as your can see in one of the pictures. -10/10 would not go again. read more

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Absolutely terrible! I came in and was told to pick a chair. I sat and waited for about 45 minutes. I understand they were busy. So the nail tech finally comes over. He turns the water on and it was ridiculously hot. He asked "is it too hot" and i said "yes". Then he walked away. Ok, I'll deal with it. I ordered the OPI deluxe, which is $50. He starts. I have a cut on my leg and I told him it hurt when he touched it so he didn't need to do that area, and he continued to do it. So The massage portion was super uncomfortable and actually painful. Then we get to the end and he puts hot towels on my legs and walked away and started someone else. Didn't finish my toes - no polish at all. Said someone else would finish them. After 30 minutes I still was sitting there with now cold towels wrapped on my legs. At this point it's been about 3 hours. I had to go to my husbands birthday lunch so I had to leave without having any polish put on. I was extremely disappointed and i wasn't given any sort of discount. When I brought it up he said I got the pedi. But I really needed the polish. Now I have to pay to get that done from someone else. All around it was very disappointing and I will never go pack. 0/10 for me read more

Not a huge fan. I even went for the Deluxe Pedicure and there was not much of a massage or cuticle work. The male even left for aprox 5-10 mins (in the middle of the service) while I just sat and waited. I really felt like the guy did not have much experience. Will not go back. read more

I got my nails done here religiously for a year. And it just got dirtier and dirtier. I'm not sure when the last time anyone cleaned anything there. The dust is so thick(and ya KNOW what that is, in the nail place! ), the arm rests are covered in polish and drips of who knows what. The SNS samples to pick from are all distorted because they have you pick your color while your nails are soaking so people drip that ALLLL over the samples. The ONLY reason I kept going back for so long and gave 2 stars is because Hao is the best nail technician there. He is fabulous. Doesn't overlook anything. If he swapped salaons, I'd follow. Otherwise until they do a deep clean and keep up with daily cleanliness, I won't be back. read more

Nice salon. Poor quality of work. I got Tony who seemed like a nice enough kid. However, he isn't a good nail tech. My nails were dirty from a mud race I had done the day before. The polish was chipped. However they were still shaped and none had broken. The lady kept suggesting a no chip so I went along. I asked him not to cut them. Without asking about a shape he started filing. I kept trying to look to see from he was shaping the right. Dear God. It was like a bad fade haircut from the 90's. Like slopes. He filed them down so low I just told him to cut them at that point. Then he filed them again. I had to specifically show him the slants to file down. Then I told him just to give me a regular manicure. I was disappointed the entire time. Then he starts to try to polish them with dirt under the nails. Seriously?! I got up to wash and scrub them. Finally he starts polishing and I guess he figured I'd take whatever color he decided to give me. I had to tell him to wait for me to pick a color. Lastly, he had some kind of sore on his arm. It could be psoriasis or it could be ringworm. I have no idea. He should have it covered or not be working until it's resolved. Very disappointed. read more

Absolute wonderful atmosphere, wonderful staff and they did a wonderful job fixing what another establishment greatly failed in,,, this place preformed beyond what I anticipated,,, I'd gladly stop in again every time I am blessed to come to Jacksonville FL... read more

The quality of their work was good. However, feeling uncomfortable for a hour was not worth it. I was rushed to get my nails started without giving any samples of colors. When asked what color I wanted, I told them I hadn't been able to look yet and that seemed to really inconvenience them. The owner (maybe) would stop my nails to look at her security cameras of her employees in the shop. She started an unnecessary confrontation with one her employees in front of me. Then stopped doing my nails and continued this confrontation. She and another technician next to her made fun of a customer in front of me and another client. Some of the workers looked like they rolled out of bed and were still in their dirty pajamas. It was a very uncomfortable place to be in. read more

I loved my nails that day, they literally all broke since then. I meant to get on before but everything has been all over and getting my nails done is my me time. I asked for the bayalage nail, got French tip and before she was finished with one hand I asked if it was going to blended and she said yes and when she was almost done I asked when it was gonna be blended still nothing. Then I was still feeling like I wanted something and I said yes as long it's not the beginner nail artist like the firework looking stuff annnnnd that's what I got. Then she smeared it with her holding hand and never fixed it after I pointed it out. Needless to say I feel like I was over priced and under serviced. ‍ read more

Horrible place! Most people are very rude and not skilled. I had a manicure-pedicure done on Wednesday. The technician injured two fingers and scraped the my leg right on the ankle bone. My finger nails chipped first thing the morning after. I had to remove the nail polish completely and my nails and cuticles are destroyed from just a manicure. Highly disappointed and now I have to fix the damage she did. I will not be going back there and DON'T recommend this place to anyone! read more

Nails And Beyond - This is how my nails look after getting a manicure 3 days ago. - Nail Salons Near Me - Jacksonville, Florida

Horrible service !!! The guy made my nails to thick and didn't the ombré correctly . I also asked for coffin shape and my nails are square! When I told him that I wasn't happy he said he would cut off all my nails ! I told him he wasn't cutting them and I wasn't paying and I left . Worst place ever !!!! read more

Nails And Beyond - Nail Salons Near Me - Jacksonville, Florida

I do not recommend this place if you expect a high level of service or any customer experience at all. I took my daughter here for her 10th birthday to get a manicure and I was getting mine done as well. Mine were okay, the worst part is that the nail techs make no effort to interact with guests and only speak among themselves the entire visit. It was super awkward. Unfortunately my daughters experience was terrible. A man who was on his cell phone did her nails, literally just sat down and painted them. No filing, trimming, cuticle care or anything. We could have done that at home. Again, sometimes it is about customer experience alone. The nail tech would get on his phone while in the middle of painting her nails, which even as a 10 year old she realized was rude. I have been to many nail salons and if you want to build a clientele, you don't achieve that this way. We will be returning to Lotus Nails, which has always gone above and beyond! read more

I went to get a manicure and pedicure today and a pedicure for my son. I sat patiently for about 45 minutes to be helped and watched in disbelief as two Caucasian women walked in the door and were immediately helped. I was so disappointed that we were skipped in such a manner as I have come numerous times before to get not only my nails but eyebrows done. I will not be back. read more

I have been a loyal customer here for over 2 yrs but today ended it all. I only went to Tina for my nails but for whatever reason she felt like talking to her friends was more important than assisting a loyal customer. I waited until she finished talking to sit in her chair (10 mins), then she rushed me to the pedicure chair so she didn't have to do my nails to continue talking. I go, wait there another 15 mins to be serviced, to only be told bt the pedicure tech to go back to Tina's chair because another person had just walked in to get a pedicure. As if I wasn't sitting there already waiting. So...now I'm back sitting in Tina's chair waiting. I waited 30 mins while she stood outside TALKING. Finally when I asked how much was the soak off fee for SNS and begin to gather my belongings, only then did the others try to assist me. At this point I'd had enough and left my money on Tina's station and proceeded towards the door. As I'm walking out she looks shocked. I let her know I'm done with them and I will never be returning again. Loyal customers deserve better service and what she showed me today was that I'm not valued nor is my time. (Not to mention she told me to come at 3:30 and I RUSHED over there) Do not go here if you want to be valued your worth and TIME. So sad to cut ties, but I can get better service elsewhere. read more

This place is super nice and so are the people. I get the SNS nails of which they have a huge supply of various different colors. The SNS is for signature nail system, it a new gel polish layering system which is fortified with vitamins and calcium so it's actually really good for your own nails. I most recently got my done by Hein, and so far he has done the best job of all. read more

Nails And Beyond - SNS nails by Hein - Nail Salons Near Me - Jacksonville, Florida

I had called the day before to get some details about their SNS service: How much? How much for fill-ins? How many colors do they have? The girl on the other end of the line was so courteous and answered all my questions. SNS is $35, a fill-in is $25 and they have over 300 SNS colors. I went ahead and made an appointment for me and my mother for the next day. The business is located in the shopping center with Ulta and Marshalls way over in the lefthand corner. We got there and it was mad busy for a Sunday. We waited a minute or two and we were both in chairs and being worked on. We made small talk with the staff and couldn't help at times looking up at their flat screen TVs tuned into Food Network's Chopped show or listened to Jazz being played throughout the shop. No children running around, no screaming babies, it was perfect. Both techs were gentle with our hands and got us done in record time. I'd definitely come back especially for a pedicure. read more

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Ok I always try to give people a chance. I made an appointment for 10:30 and arrived early. I wanted a polish change for my toes and sns for my hands. Let me tell you first the technician was upset and confused on how to handle grow out on my nails. Most clip your nails uneven to remove the old sns but she was trying to use the mechanical file. Big mistake!!!! So she got frustrated and had me soak them off. So she sent me over to someone to do my polish change on my toes. I had to put my feet on his lap to do a polish change. Now isnt a trip supose to relax you. Well now I am all pissed off. No the chairs for your feet were not full. So I am waiting for them to finish my nails. This is extreme BS! I WILL NOT RETURN TO THIS ESTABLISHMENT EVER! I have been here three times now and every occasion is a bust. read more

Always enjoy coming here! Great people, very accommodating! Clean and pleasant experience every time i go!

First time here after being referred by a friend. We arrive about 15min before opening time. We were treated very well, service was excellent and no wait. Better experience than the other 3 facilities close by. read more